InterContinental Melbourne The Rialto, an IHG Hotel

Melbourne , , 495 Collins Street (Show on Map)


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Summary of reviewsInterContinental Melbourne The Rialto, an IHG Hotel, is a luxurious and centrally located hotel that offers exceptional service and facilities. Guests rave about the fantastic breakfast options, comfortable beds and exceptional cleanliness of the hotel. The staff are friendly, hospitable and accommodating with the concierge receiving special recognition. The hotel boasts an array of amazing facilities, including a pool, gym, sauna and spa, although some guests had negative comments about the spa. The hotel offers easy and efficient valet parking services, although some guests found the cost to be a bit high. Overall, InterContinental Melbourne The Rialto is a grand heritage building that provides a luxurious and comfortable experience for those seeking a true luxury hotel experience.
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Hotel for Honeymoon
An ideal honeymoon destination, this hotel offers not only comfortable and elegantly appointed suites, but also various packages from which newlywed couples can benefit from and combine luxury and relaxation in the most memorable romantic experience.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
About InterContinental Melbourne The Rialto, an IHG Hotel
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Guest Reviews
8.3
Very Good
Location
InterContinental Melbourne The Rialto, an IHG Hotel, is the perfect place to stay during a city break with a superb location that provides easy access to Melbourne’s finest CBD destinations. The hotel is very central, offering guests a great location with a plethora of nearby restaurants and shops. The helpful staff and luxurious facilities make the hotel even more enticing. From the hotel, you can easily explore the city with trams and many other amenities within reach. Although some guests felt it was a bit far from the restaurant district, most appreciated the convenient central location, which is close to the exhibition centre and southern end of the city. All in all, InterContinental Melbourne The Rialto, an IHG Hotel is a cool, luxurious hotel located in a brilliant position that is ideal for exploring Melbourne.

Breakfast
Guests of InterContinental Melbourne The Rialto, an IHG Hotel rave about the fantastic breakfast options. The continental side of things is particularly impressive and guests can't get enough of the perfect coffee served every morning. The breakfast is exceptional and offers a wide range of choices, including healthy options and facilities to create your own freshly squeezed juice. Barista coffee and a chef cooking eggs make the experience truly special. While there are some criticisms of limited choices and freshness of dishes, the majority of guests rate the breakfast experience as outstanding, lovely and amazing. Overall, breakfast is considered one of the best parts of the hotel experience.

Rooms
The InterContinental Melbourne The Rialto, an IHG Hotel boasts rooms that guests describe as clean, comfortable and well-equipped with lovely interior design. Service provided in-room was found to be excellent with all needed facilities being clean and tidy. Most rooms are spacious enough with some exceeding expectations on size. The hotel building itself is stunning and atmospheric. Guests highlighted the comfort they experienced in their beds, while some with "atrium view" rooms were disappointed to face a rooftop. A few guests encountered issues such as no hot water, broken heaters or air-conditioning and delayed servicing of rooms. Reviews had a mix of positives and negatives in regards to the room size, but most agreed it was clean and well-maintained.

Beds
Guests of the InterContinental Melbourne The Rialto, an IHG Hotel, have raved about the comfortable beds offered by the establishment. Many guests described the beds as super comfortable, while others found them to be soft yet still comfortable. Multiple guests expressed their love for the comfiest bed and pillows they have ever come across. Some guests did mention that the pillows were too soft for their taste but still appreciated the overall comfort of the bed. There were a few comments about the bed being too soft or uncomfortable, but those were in the minority. Overall, the majority of guests highly praised the comfortable and cozy beds at this hotel.

Cleanliness
If you're looking for a clean and comfortable place to stay in Melbourne, InterContinental The Rialto is definitely worth checking out. In the reviews, guests have raved about the exceptional cleanliness of the hotel, citing how impressed they were with the tidiness of their rooms. They especially appreciated the comfortable beds and excellent shower water pressure. Many guests praised the hotel's well-maintained facilities, attentive service and great location. However, some guests mentioned minor issues like dirty bed quilts, dated bathrooms or carpets and unclean coffee cups, but these were the exception rather than the rule. Overall, InterContinental The Rialto is a quiet and clean hotel that delivers exceptional service, facilities and cleanliness according to numerous guest reviews.

Staff
The InterContinental Melbourne The Rialto, an IHG Hotel, boasts an exceptional standard of service from its staff. All staff members are friendly, hospitable and genuinely accommodating to their guests' needs, making the customer service the focus of this lovely old school hotel. The concierge staff are particularly attentive, going above and beyond for guests. The staff are organized, professional and provide the most exquisite service, making the overall experience exceptional. Two staff members were commended for their outstanding service. Even with system issues, staff handled problems well with a smile. Joey from the Club Lounge went above and beyond to make guests feel special. The hotel is conveniently located and the staff are brilliant, welcoming and absolutely amazing, providing limited experienced staff who give exceptional and excellent service.

Spa
The InterContinental Melbourne The Rialto, an IHG Hotel has an array of amazing facilities including a pool, gym, sauna and spa for guests to enjoy during their stay. While there were some negative comments about the spa, overall guests seemed pleased with the pool and spa facilities. The rooftop pool spa jets may need some attention, but guests still enjoyed using them. Additionally, the staff at the hotel were highly rated for their excellent service with the concierge receiving special recognition. Whether you're looking to relax in the sauna, work out in the gym or just take a dip in the pool, this hotel has everything you need for a comfortable and enjoyable stay.

Pool
The InterContinental Melbourne The Rialto, an IHG Hotel has a good and lovely pool that guests, especially kids, loved. The pool temperature could have been warmer, but the chlorine content was medical grade. The pool and spa facilities were good and the gym and concierge were excellent. Some guests noted broken tiles in the pool and others mentioned that the pool and pool area were a little dated or a letdown. However, guests enjoyed the rooftop pool and the spa, particularly on their first day. Though some found the pool and spa too cold and unmonitored children were present, the majority of guests had positive experiences.

Parking
The InterContinental Melbourne The Rialto, an IHG Hotel offers easy and efficient parking services with valet parking being the only option. While there is no on-site parking available, the valet service is quick and well-managed. Some guests found the cost of parking to be a bit high, but overall, there were no issues concerning parking. The only minor complaint was regarding the lack of access to the rear entrance from Flinders Lane for non-guests. However, the hotel's check-in process and facilities more than made up for the minor inconvenience.

5 Star
InterContinental Melbourne The Rialto is a cheap and cheerful option for those looking to stay in the CBD but still experience 5-star luxury. Guests have described the facilities as exceptional with excellent value for money. While some rooms may be in need of refurbishment, the buffet breakfast is good despite the lack of variety. However, during some stays, the upstairs pool and gym area could have been tidier and the spa wasn't working. Some guests have mentioned negative experiences with the service not being up to 5-star standards. Despite this, the hotel is conveniently situated and provides an overall luxurious and comfortable experience.

Luxury
If you're looking for a luxurious escape to unwind and relax, the InterContinental Melbourne The Rialto is the perfect destination. This grand heritage building provides a very classy stay with all the bells and whistles of a luxury hotel. The ornate building design truly captivates with the lovely rooms only adding to the overall feel of luxury. Although some guests felt that the hotel was nice but not quite up to 5-star standards, most reviews raved about the beautiful and unique building and the luxurious experience it provides. The InterContinental Melbourne The Rialto remains one of the best accommodation options in Melbourne for those seeking a true luxury hotel experience.


Yes, InterContinental Melbourne The Rialto, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at InterContinental Melbourne The Rialto, an IHG Hotel.

No, InterContinental Melbourne The Rialto, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at InterContinental Melbourne The Rialto, an IHG Hotel.

Yes, InterContinental Melbourne The Rialto, an IHG Hotel has a gym.
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