InterContinental Melbourne The Rialto by IHG, is a luxurious and centrally located hotel that offers exceptional service and facilities. Guests rave about the fantastic breakfast options, comfortable beds and exceptional cleanliness of the hotel. The staff are friendly, hospitable and accommodating with the concierge receiving special recognition. The hotel boasts an array of amazing facilities, including a pool, gym, sauna and spa, although some guests had negative comments about the spa. The hotel offers easy and efficient valet parking services, although some guests found the cost to be a bit high. Overall, InterContinental Melbourne The Rialto is a grand heritage building that provides a luxurious and comfortable experience for those seeking a true luxury hotel experience.
Categories
Luxury
This luxury hotel blends 1890s neo-gothic architecture with a contemporary interior, featuring a grand atrium. It offers a heated indoor pool with sweeping city views and a world-class Botanica Wellness Spa. Guests in Club InterContinental rooms receive access to an exclusive lounge with personalized services and culinary offerings.
Sustainability Journey
This hotel is part of IHG and utilizes the IHG Green Engage system. This system provides a comprehensive framework for hotels to measure and manage their environmental impact, focusing on energy, water, and waste.
Honeymoon
An ideal honeymoon destination, this hotel offers not only comfortable and elegantly appointed suites, but also various packages from which newlywed couples can benefit from and combine luxury and relaxation in the most memorable romantic experience.
Spa
InterContinental Melbourne The Rialto features a well-equipped spa that offers massages, facials, and a range of beauty treatments. The building's stunning Victorian architecture adds to the charm and elegance of the spa experience.
Romantic
This hotel combines historic charm with modern luxury, offering a unique and romantic experience. The elegant architecture, fine dining, and central location make it a desirable choice for couples.
Nightlife
Located on Collins Street, this hotel is near many bars and upscale nightlife options. Its central location makes it a prime spot for experiencing Melbourne's vibrant nightlife.
Pool
This hotel offers a luxurious pool and spa experience. It is located in a historic building in Melbourne's city center and features elegant rooms.
Heated Pool
Indoor Pool
Business
Housed in a historic building, this hotel offers unique meeting and event spaces, along with comprehensive business services and modern technology. The luxurious rooms provide a comfortable and productive environment, and the hotel's central location offers easy access to Melbourne's business district and cultural attractions.
Parking
InterContinental Melbourne The Rialto by IHG provides parking facilities. The hotel's central location is advantageous for accessing Melbourne's attractions. It is a historic and elegant hotel.
Gym
This hotel provides a fitness center with cardio and strength training equipment. It offers a convenient way for guests to stay active during their stay.
5 Star
Housed in a heritage-listed building, this hotel features luxurious rooms, a stunning glass-roofed atrium, and multiple dining options. Its unique architecture and prime location offer a blend of history and contemporary luxury.
Indoor Pool
Housed in a historic building, the InterContinental Melbourne offers a blend of classic charm and modern luxury. It features an indoor pool, a fitness center, and a range of dining experiences.
Heated Pool
This hotel features a rooftop heated indoor pool that offers sweeping city views, providing a picturesque setting for swimming. Guests can also enjoy access to a sauna and jacuzzi, enhancing the relaxation experience. The pool is open daily for guest convenience.
Family
Accessible
Room Types
Classic King RoomThis spacious room features a flat screen TV with cable channels. A pillow menu, luxurious bathroom with rain shower and complimentary toiletries are also offered. Chromecast streaming is available in all rooms.
Premium RoomFeatures a Nespresso coffee machine, a luxurious bathroom and access to the Club Lounge, which includes:
This suite includes:
- Free breakfast
- Free afternoon tea
- Free evening drinks and canapés
- Free daily newspaper
- Separate check-in area, and
- Turndown service.
Classic RoomThis spacious room features a double bed and flat screen TV with cable channels. A pillow menu, luxurious bathroom with rain shower and complimentary toiletries are also offered. Chromecast streaming is available in all rooms.
Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Classic King Room with City ViewThis spacious room features a 32-inch flat-screen TV with cable channels. Chromecast streaming is available in all rooms.
Classic Double Room with Two Double BedsThis double room has a bathrobe, air conditioning and minibar. A pillow menu, luxurious bathroom with rain shower and complimentary toiletries are also offered.
Signature SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Premium King Room - Club Lounge AccessThe spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
1 King Bed Club Access with Separate BathThis double room features tea/coffee making facilities, mini bar, electric kettle and executive lounge access.
Classic King Room - AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Classic Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Junior King Suite - Club Lounge AccessThis suite has a flat-screen TV, tea/coffee maker, minibar and executive lounge access.
Junior King Suite - Collins StreetThis suite offers views overlooking Collins Street, a spacious living area, spa bath, mini bar and executive lounge access.
Classic Family Room with One King and Two Double BedsFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.
Iconic SuiteThe spa bath is a top feature of this suite. The spacious suite features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
InterContinental Melbourne The Rialto by IHG, is the perfect place to stay during a city break with a superb location that provides easy access to Melbourne’s finest CBD destinations. The hotel is very central, offering guests a great location with a plethora of nearby restaurants and shops. The helpful staff and luxurious facilities make the hotel even more enticing. From the hotel, you can easily explore the city with trams and many other amenities within reach. Although some guests felt it was a bit far from the restaurant district, most appreciated the convenient central location, which is close to the exhibition centre and southern end of the city. All in all, InterContinental Melbourne The Rialto by IHG is a cool, luxurious hotel located in a brilliant position that is ideal for exploring Melbourne.
Breakfast
Guests of InterContinental Melbourne The Rialto by IHG rave about the fantastic breakfast options. The continental side of things is particularly impressive and guests can't get enough of the perfect coffee served every morning. The breakfast is exceptional and offers a wide range of choices, including healthy options and facilities to create your own freshly squeezed juice. Barista coffee and a chef cooking eggs make the experience truly special. While there are some criticisms of limited choices and freshness of dishes, the majority of guests rate the breakfast experience as outstanding, lovely and amazing. Overall, breakfast is considered one of the best parts of the hotel experience.
Rooms
The InterContinental Melbourne The Rialto by IHG boasts rooms that guests describe as clean, comfortable and well-equipped with lovely interior design. Service provided in-room was found to be excellent with all needed facilities being clean and tidy. Most rooms are spacious enough with some exceeding expectations on size. The hotel building itself is stunning and atmospheric. Guests highlighted the comfort they experienced in their beds, while some with "atrium view" rooms were disappointed to face a rooftop. A few guests encountered issues such as no hot water, broken heaters or air-conditioning and delayed servicing of rooms. Reviews had a mix of positives and negatives in regards to the room size, but most agreed it was clean and well-maintained.
Beds
Guests of the InterContinental Melbourne The Rialto by IHG, have raved about the comfortable beds offered by the establishment. Many guests described the beds as super comfortable, while others found them to be soft yet still comfortable. Multiple guests expressed their love for the comfiest bed and pillows they have ever come across. Some guests did mention that the pillows were too soft for their taste but still appreciated the overall comfort of the bed. There were a few comments about the bed being too soft or uncomfortable, but those were in the minority. Overall, the majority of guests highly praised the comfortable and cozy beds at this hotel.
Cleanliness
If you're looking for a clean and comfortable place to stay in Melbourne, InterContinental The Rialto is definitely worth checking out. In the reviews, guests have raved about the exceptional cleanliness of the hotel, citing how impressed they were with the tidiness of their rooms. They especially appreciated the comfortable beds and excellent shower water pressure. Many guests praised the hotel's well-maintained facilities, attentive service and great location. However, some guests mentioned minor issues like dirty bed quilts, dated bathrooms or carpets and unclean coffee cups, but these were the exception rather than the rule. Overall, InterContinental The Rialto is a quiet and clean hotel that delivers exceptional service, facilities and cleanliness according to numerous guest reviews.
Staff
The InterContinental Melbourne The Rialto by IHG, boasts an exceptional standard of service from its staff. All staff members are friendly, hospitable and genuinely accommodating to their guests' needs, making the customer service the focus of this lovely old school hotel. The concierge staff are particularly attentive, going above and beyond for guests. The staff are organized, professional and provide the most exquisite service, making the overall experience exceptional. Two staff members were commended for their outstanding service. Even with system issues, staff handled problems well with a smile. Joey from the Club Lounge went above and beyond to make guests feel special. The hotel is conveniently located and the staff are brilliant, welcoming and absolutely amazing, providing limited experienced staff who give exceptional and excellent service.
Spa
The InterContinental Melbourne The Rialto by IHG has an array of amazing facilities including a pool, gym, sauna and spa for guests to enjoy during their stay. While there were some negative comments about the spa, overall guests seemed pleased with the pool and spa facilities. The rooftop pool spa jets may need some attention, but guests still enjoyed using them. Additionally, the staff at the hotel were highly rated for their excellent service with the concierge receiving special recognition. Whether you're looking to relax in the sauna, work out in the gym or just take a dip in the pool, this hotel has everything you need for a comfortable and enjoyable stay.
Pool
The InterContinental Melbourne The Rialto by IHG has a good and lovely pool that guests, especially kids, loved. The pool temperature could have been warmer, but the chlorine content was medical grade. The pool and spa facilities were good and the gym and concierge were excellent. Some guests noted broken tiles in the pool and others mentioned that the pool and pool area were a little dated or a letdown. However, guests enjoyed the rooftop pool and the spa, particularly on their first day. Though some found the pool and spa too cold and unmonitored children were present, the majority of guests had positive experiences.
Parking
The InterContinental Melbourne The Rialto by IHG offers easy and efficient parking services with valet parking being the only option. While there is no on-site parking available, the valet service is quick and well-managed. Some guests found the cost of parking to be a bit high, but overall, there were no issues concerning parking. The only minor complaint was regarding the lack of access to the rear entrance from Flinders Lane for non-guests. However, the hotel's check-in process and facilities more than made up for the minor inconvenience.
5 Star
InterContinental Melbourne The Rialto is a cheap and cheerful option for those looking to stay in the CBD but still experience 5-star luxury. Guests have described the facilities as exceptional with excellent value for money. While some rooms may be in need of refurbishment, the buffet breakfast is good despite the lack of variety. However, during some stays, the upstairs pool and gym area could have been tidier and the spa wasn't working. Some guests have mentioned negative experiences with the service not being up to 5-star standards. Despite this, the hotel is conveniently situated and provides an overall luxurious and comfortable experience.
Luxury
If you're looking for a luxurious escape to unwind and relax, the InterContinental Melbourne The Rialto is the perfect destination. This grand heritage building provides a very classy stay with all the bells and whistles of a luxury hotel. The ornate building design truly captivates with the lovely rooms only adding to the overall feel of luxury. Although some guests felt that the hotel was nice but not quite up to 5-star standards, most reviews raved about the beautiful and unique building and the luxurious experience it provides. The InterContinental Melbourne The Rialto remains one of the best accommodation options in Melbourne for those seeking a true luxury hotel experience.
FAQ
Yes, InterContinental Melbourne The Rialto by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at InterContinental Melbourne The Rialto by IHG.
No, InterContinental Melbourne The Rialto by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Melbourne The Rialto by IHG.
Yes, InterContinental Melbourne The Rialto by IHG has a gym.