Melbourne, 15 Waterfront Way, Docklands-37.813437,144.939202(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 26 Jun - Sat, 27 Jun26 Jun - 27 Jun
1 Room2 Guests
Info
Summary of reviews
The Melbourne Marriott Hotel Docklands is widely admired for its prime location in the heart of the Docklands, offering convenient access to Marvel Stadium, shopping centers, restaurants and the city center via nearby tram stops. Guests particularly appreciate this strategic positioning, which provides a perfect blend of tranquility and proximity to Melbourne's vibrant attractions.
The breakfast experience at the hotel receives high marks for its delightful variety and freshness with many praising the excellent coffee and superbly cooked dishes like omelettes and eggs. Though some guests noted limited vegetarian options and occasional inconsistencies in food quality and service, the overall sentiment towards breakfast is positive.
Dining at Archer's restaurant stands out with numerous guests praising the fantastic meals and generous portions available via room service. While some found the dinner menu limited, particularly disliking the reliance on burgers and pizzas, exceptional staff service and great room dining experiences balance these concerns.
The rooms are celebrated for their modern and clean design, comfort and spaciousness, offering good-sized beds, large bathrooms and impressive views. Although a few guests mentioned minor issues with room size and amenities, the general feedback emphasizes the rooms' cleanliness and comfort as contributing much to a pleasant stay.
Cleanliness at the hotel is highly commended with guests frequently highlighting the immaculate and well-maintained rooms and common areas. While there were a few isolated incidents of missed cleaning, the hotel maintains a strong reputation for its high standards in this area.
The staff at Melbourne Marriott Hotel Docklands receive widespread acclaim for their friendliness, professionalism and attentiveness. Although some reviews mentioned instances of inconsistent service, the overall impression is of a welcoming and helpful team, enhancing the guest experience significantly.
Wi-Fi at the hotel is generally praised for its high speed and reliability, adding convenience with complimentary internet access in public areas. The fitness facility is another highlight, described as well-equipped, spacious and clean, providing a positive environment for workouts.
The rooftop pool is a major draw, offering stunning views and an inviting ambiance. Despite occasional issues with heating and size, the infinity pool remains a memorable feature for many guests. Parking facilities garner mixed reviews with the convenience of valet services being appreciated but offset by additional costs and sometimes inconveniently located parking options.
The hotel also caters well to guests with electric vehicles, offering accessible charging stations, though with an additional cost. Family-friendly offerings are robust with facilities like a kid's pool and play center earning high praise, making the hotel a great choice for families despite minor concerns about supervision and area restrictions for children.
In summary, the Melbourne Marriott Hotel Docklands delivers a mostly positive experience with its exceptional location, comfortable and clean rooms, excellent staff and appealing amenities such as the rooftop pool and well-equipped gym standing out. Areas for improvement include expanding meal options for vegetarians, enhancing dinner variety and addressing occasional inconsistencies in service and room maintenance. Despite these minor issues, the hotel remains a commendable choice for travelers seeking convenience, comfort and quality in Melbourne.
Categories
Luxury
This modern luxury hotel in the Docklands area features a stunning rooftop infinity pool, providing unique city and bay views. It offers contemporary design and upscale amenities. The hotel provides a refined experience with its well-appointed rooms and dining options.
Family
The Melbourne Marriott Hotel Docklands features family-friendly rooms, a rooftop pool, and is situated in the Docklands area, known for its family entertainment and attractions.
Pool
This 5-star hotel features a 28m heated wet-edge infinity rooftop pool with sunken loungers and a rooftop bar. The waterfront position provides a gorgeous view of Port Phillip Bay and the adjacent high-rises.
Infinity Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Parking
This hotel offers parking and is located in the Docklands area.
EV charging stations
Accessible
Melbourne Marriott Hotel Docklands offers rooms with roll-in showers and features wheelchair-accessible concierge desks, fitness centers, and pools. Its public areas, including washrooms, lounges, and the on-site restaurant, are wheelchair accessible. The hotel also provides visual alarms in hallways and wheelchairs on site.
Gym
Offers a modern gym. Provides a fitness center with comprehensive equipment and facilities.
EV charging stations
This hotel features electric vehicle charging stations. Guests can charge their EVs conveniently during their stay.
Outdoor Pool
This 5-star hotel has a 28m heated wet-edge rooftop infinity pool with sunken loungers and a rooftop bar. Situated at a waterfront position, it offers a gorgeous view of Port Phillip Bay and the adjacent high-rises.
Rooftop Pool
Features a 28-meter wet-edge rooftop infinity pool, the only Melbourne hotel with a rooftop pool heated to a comfortable temperature. Offers sunken loungers and pool service, with views of Port Phillip Bay and the Bolte Bridge.
Heated Pool
This hotel features a 28-meter heated rooftop infinity pool with breathtaking city and Port Phillip Bay views. The pool area includes sunken loungers and offers pool service, creating a luxurious and comfortable environment. Guests praise its stunning backdrop and perfect temperature.
Business
Infinity Pool
Sustainability Journey
Room Types
Deluxe Guest room with 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit has 1 bed.
Deluxe Guest room with 2 DoubleOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit has 2 beds.
Superior King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Superior Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit has 2 beds.
Premium Twin RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit has 2 beds.
M Club Room with lounge access, Guest room, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as a quiet street view. The unit has 1 bed.
M Club Room with lounge access, Guest room, 2 DoubleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as a quiet street view. The unit has 2 beds.
Premium, Guest room, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view. The unit has 1 bed.
M Club Room with Bath Tub – Lounge AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Review Summaries
Location
The Melbourne Marriott Hotel Docklands is lauded for its exceptional location, drawing positive remarks from numerous guests. Nestled centrally within the Docklands, the hotel provides easy and convenient access to a myriad of attractions and amenities, making it perfect for both leisure and business travelers. Its proximity to Marvel Stadium makes it a prime spot for concert-goers and sports enthusiasts.
Tram stops are conveniently located right outside the hotel, offering hassle-free transportation into the city center and beyond, including the free tram zone just a short walk away. This ensures visitors can effortlessly explore Melbourne’s central business district and iconic locations.
The surrounding area is complemented by shopping centers, restaurants, supermarkets and food courts, which are all within walking distance. Guests appreciated being able to relax in the quieter Docklands neighborhood while still having swift access to the bustling city center.
Overall, the hotel's strategic positioning is frequently highlighted as a significant advantage, providing a peaceful retreat with unparalleled convenience for exploring Melbourne’s vibrant offerings.
Breakfast
The breakfast at the Melbourne Marriott Hotel Docklands has garnered a mix of feedback from guests. The buffet breakfast is frequently described as good, excellent and even sensational by many visitors who appreciate the variety and freshness. Positive highlights include a delightful coffee machine, superb omelettes and perfectly cooked eggs. Some guests found the breakfast to be lovely, filling and offering great options despite being a bit pricey.
However, there are also mentions of limitations in the breakfast selection, particularly for vegetarians and some found the buffet to be repetitive and lacking in variety. The quality of the food was inconsistent with reports of lukewarm dishes and items that did not taste fresh. Additionally, some guests experienced service issues, such as miscommunication about breakfast timings and inclusions.
Overall, while many enjoyed the breakfast experience, others felt that improvements could be made, especially given the cost.
Dinner
The Melbourne Marriott Hotel Docklands provides a mixed experience when it comes to dinner and dining options with notable high points praised by guests. Archer’s restaurant has been highlighted repeatedly as exceptional with fantastic meals that guests found to be superb. Room service generally receives enthusiastic remarks for its generous portions and delicious food, adding to the charm of a lovely quiet room with a reasonable view.
However, several guests pointed out limitations in the menu variety, particularly noting a preference for burgers and pizzas and dissatisfaction with the overall offerings for dinner. The convenience of having a menu available throughout the night somewhat mitigates this issue. Issues such as food poisoning from a room service pizza and a disappointing in-room dining dessert missing ice cream were unfortunate negatives.
Moreover, the staff, praised for their amazing customer service, multilingual abilities and flexibility, enhance the overall experience at the hotel. Their attentiveness is evident in smooth check-ins and addressing issues promptly. Despite the mixed reactions to the dinner options, the efforts of the staff and particular highlights in restaurant dining contribute positively to a stay at the Melbourne Marriott Hotel Docklands.
Rooms
The rooms at the Melbourne Marriott Hotel Docklands have generally received positive feedback from guests. Many guests appreciated the modern and clean aesthetic of the rooms, praising their comfort and spaciousness. Rooms were described as well-equipped with good-sized beds and large bathrooms, offering amenities like super large pillows and big TVs. Guests often highlighted the cleanliness of the rooms, noting that they were spotless and cleaned daily.
Several reviews pointed out the impressive views from the rooms, along with the cozy and beautiful setups. The showers were frequently mentioned as being great and overall, the rooms were considered happy, comfortable places to stay. The leisure centre and room service also garnered praise with some guests calling the room service divine.
However, there were some negative points noted. Some guests found the rooms to be smaller than expected and the bed areas cramped, particularly when compared to the spacious entrance areas. Issues with air conditioning, heating and room insulation were reported, along with occasional cleanliness oversights like dirty floors and leftover items. There were also remarks about insufficient lighting and lack of atmosphere in certain rooms.
In summary, the Melbourne Marriott Hotel Docklands offers modern, clean and generally comfortable rooms that contribute positively to the guest experience, though some practical issues and occasional service inconsistencies were noted.
Beds
The beds at the Melbourne Marriott Hotel Docklands received a mix of feedback from guests. Many appreciated the beds, describing them as very comfortable, comfy and super comfy. The bed linen consistently received praise for being clean and enhancing the overall comfort. Several guests specifically highlighted the spaciousness and comfort of the king-sized beds.
However, not all guests found the beds to their liking with some mentioning that they were quite hard, although a preference for bed firmness could be specified at check-in. Conversely, pillows were notably criticized for being too soft by several guests with some experiencing discomfort and interrupted sleep due to their softness. There were also mentions of spare pillows being uncomfortably hard.
Overall, while the beds often provided a cozy and comfortable sleep experience enhanced by clean and soft bed linen, the firmness of the beds and the softness of the pillows were areas where opinions varied significantly.
Cleanliness
Melbourne Marriott Hotel Docklands consistently impresses with its high standards of cleanliness. Reviews frequently highlight immaculate and spotless rooms with many guests noting the property's exceptionally clean and modern facilities. The hotel's common areas, including the pool, are generally well-maintained and clean, reflecting the attention to detail in housekeeping. Guests also appreciate the clean and comfortable environment, which contributes to a pleasant and enjoyable stay. However, there are a few isolated instances where cleanliness did not meet expectations, such as occasional missed cleanings and leftover items not promptly addressed. Despite these infrequent issues, the overall feedback underscores a very clean, modern and welcoming atmosphere, making it a commendable choice for travelers.
Staff
Reviews of the Melbourne Marriott Hotel Docklands frequently highlight the exceptional quality of the staff, emphasizing their friendliness, professionalism and willingness to assist guests. Guests repeatedly described the staff as friendly, welcoming, helpful and accommodating. Many praised the staff for their incredible attention to detail and great customer service with some specifically noting how well particular staff members managed individual needs, such as food allergies.
However, a few guests did report inconsistent experiences, mentioning some instances of rude or unprofessional behavior and occasional issues with communication. Despite these occasional shortcomings, the overwhelming sentiment is positive with numerous commendations of staff members being extremely friendly, professional and attentive throughout their stay.
Overall, the Melbourne Marriott Hotel Docklands is characterized by a team that generally meets and often exceeds guest expectations, contributing to a notably pleasant stay for most visitors.
Wi-Fi
Guests at the Melbourne Marriott Hotel Docklands generally appreciate the high-speed, uninterrupted Wi-Fi available throughout the premises. The connectivity is particularly praised for being reliable in both rooms and public access zones. The hotel offers complimentary Wi-Fi in common areas, which adds convenience for those needing internet access outside their rooms. Some reviews note the absence of clear information about Wi-Fi coverage in more remote areas of the hotel. While the internet service itself is commended, there are mentions of limited entertainment options, such as the lack of Smart TVs and subpar Chromecast functionality. Overall, the Wi-Fi at the Melbourne Marriott Hotel Docklands is a positive aspect of the guest experience.
Gym
The Melbourne Marriott Hotel Docklands boasts an impressive gym that has left a positive impression on its guests. Reviews highlight the well-equipped fitness area, complete with all necessary equipment and exceptional facilities. The gym's spacious and accessible layout caters to a variety of fitness routines, ensuring an inclusive experience for all visitors. The hotel's modern fitness area is complemented by the decoration and elegance of the gym, creating an inviting environment for workouts. Additionally, the facility's cleanliness is evident with disinfected exercise equipment. Guests also appreciate the offerings of the nearby and accessible pool and sauna, contributing to a holistic and atmospheric workout experience.
Pool
The pool area at Melbourne Marriott Hotel Docklands has garnered significant attention from guests for its standout features. The rooftop pool is consistently described as amazing, phenomenal and a real highlight of the hotel. The stunning infinity pool and spa, offering impressive views, have left a lasting impression on many visitors. Its location on the rooftop not only provides a beautiful vista but also enhances the experience with a cozy and aesthetic ambiance.
However, the pool's warm and inviting aspects have been occasionally undercut by issues such as it being unheated at times, even though it was expected to be. Despite some remarks on the pool’s smaller size and occasional overcrowding, many guests found the overall pool experience delightful and enjoyable, particularly appreciating the heated options during winter. A kid-free hour is appreciated for those looking for a more relaxed atmosphere.
The pool’s cleanliness and maintenance received some mixed feedback with a few reviews noting areas for improvement. Nevertheless, the infinity pool and rooftop positioning continue to be highlights, greatly contributing to the guests' positive experiences.
To encapsulate the essence, the pool at Melbourne Marriott Hotel Docklands remains a major draw for guests with its breathtaking views and warm spa features, despite some minor challenges with heating and space. It’s undoubtedly a significant aspect of the hotel's charm and appeal.
Parking
The Melbourne Marriott Hotel Docklands offers a range of parking options which have received mixed feedback from guests. Positively, private valet services offer convenience for some, making it easy to access the city center and nearby shops. Valet parking often includes the valet service itself and there are several mentions of parking being easy and appreciated by guests. The availability of secure parking close by is another advantage with some guests noting the bonus of nearby or inclusive parking.
However, there are conflicting experiences related to parking as well. Some guests were disappointed by the additional cost for valet parking and noted that parking wasn't included in the initial price. Certain parking facilities are located a short distance away from the hotel, which at times created inconvenience. Public parking options and nearby parking are alternatives, although these sometimes carry their own challenges, such as the need to navigate across the road or a ten-minute walk. In addition, some guests faced fines or found the valet parking service to be expensive.
Overall, while valet and public parking services are available and generally convenient, potential guests should be aware of additional fees and the possibility of needing to park offsite.
EV charging stations
The Melbourne Marriott Hotel Docklands offers both convenience and sustainability with the availability of EV charging stations. Guests have noted that these facilities are accessible, adding value to the overall experience for those driving electric vehicles. Although there is an additional cost of $20 added to the room bill for using the charging stations, the presence of convenient charging options enhances the hotel's appeal for eco-conscious travelers. The proximity of nearby EV charging also benefits guests, ensuring that those relying on electric vehicles have dependable charging solutions during their stay.
Family
The Melbourne Marriott Hotel Docklands receives high praise for its family-friendliness and excellent facilities tailored for children. Many families enjoyed their stay, highlighting the suitability of the hotel for family vacations and staycations. The hotel features an impressive infinity pool and a play pool specifically designed for kids, ensuring that younger guests are entertained and happy. The availability of a kid's play centre adds to the family-friendly atmosphere, making it a great destination for family travellers.
Parents appreciated the various activities offered for children with some noting that their kids loved both the pool and the stunning views it provided. The hotel's family-friendly facilities and atmosphere leave a lasting impression with many families planning to return with their children. Spacious family rooms are also highly recommended for those travelling with children.
Despite minor concerns about areas such as the need for more supervision in the family area and restrictions for kids in certain hotel areas after a specified time, the general consensus is that the hotel is excellent for family stays. The vibrant and accommodating environment, coupled with top-notch amenities, ensures that families have a memorable and enjoyable experience at the Melbourne Marriott Hotel Docklands.
Business
The Melbourne Marriott Hotel Docklands is noted for being highly suitable for business travel, offering a well-equipped business center and various meeting and conference rooms. Its facilities are described as adequate with nice rooms that contribute to its practicality. The hotel's location is advantageous for those with business appointments, enhancing its appeal as a business-friendly destination. However, while the amenities are efficient, there are some critiques regarding the service experience in the restaurant and the atmosphere can feel a bit sterile. Despite these minor drawbacks, the hotel holds a strong reputation for accommodating business travelers with its comprehensive services and strategic location.
Accessible
Melbourne Marriott Hotel Docklands is known for its accessibility features, making it a convenient option for guests with disabilities. The hotel's design ensures city-to-door access, providing easy admittance from the reception area right up to the rooms. Guests can benefit from nearby parking and the convenience of a tram stop right outside the hotel, facilitating straightforward access to public transport. The reception is user-friendly and the hotel includes accessible amenities, such as a handicap-friendly pool. Additionally, valet services enhance the ease of access and overall, the hotel is highlighted as being well-suited to those requiring disabled-friendly facilities.
Rooftop Pool
The rooftop pool at the Melbourne Marriott Hotel Docklands has garnered rave reviews from guests with many describing it as a highlight of the property. The pool's breathtaking views, particularly at sunset, have been consistently mentioned, adding to the overall appeal. Guests appreciated the rooftop pool's cozy and beautiful atmosphere with some labeling it as phenomenal and perfect. The combination of the rooftop pool and spa was also well-received. The addition of the sunset bar next to the pool seemed to enhance the experience, making it a top-notch feature that stood out during their stay. Overall, the rooftop infinity pool has left a lasting impression, making it a favorite among visitors.
Infinity Pool
The Melbourne Marriott Hotel Docklands features a spectacular infinity pool that has garnered significant praise from guests. Located on the rooftop, this beautiful infinity pool is frequently highlighted as the standout feature of the property. Many reviews emphasize its fantastic views and describe the pool experience as awesome, amazing and fabulous. Visitors particularly loved the sense of tranquility and luxury offered by the pool with some noting that it was the highlight of their stay.
The hotel also includes additional attractions such as a gym and saunas complementing the infinity pool experience. Despite some mentions of cold weather affecting their enjoyment, guests consistently regarded the rooftop infinity pool as a superb amenity, often listing it as a primary reason for their visit. The infinity pool's impressive design and the stunning top-floor location make it a must-experience feature of the Melbourne Marriott Hotel Docklands.
Heated Pool
The Melbourne Marriott Hotel Docklands consistently receives praise for its heated pool. Guests have described the pool as warm and refreshing, making it particularly enjoyable during winter. The rooftop setting adds an extra touch of charm with many highlighting its perfect temperature and the convenience of an adjacent heated Jacuzzi. The facility includes both a pool and a spa, creating a comprehensive and relaxing experience. The general sentiment is positive with visitors often noting how amazing and nice the heated pool is. The gym and rooftop pool combination also receives favorable mentions, enhancing the overall guest experience.
Outdoor Pool
The Melbourne Marriott Hotel Docklands features an impressive rooftop pool that has garnered high praise for its stunning views and sleek, modern facilities. The pool offers a breathtaking cityscape view, particularly from its infinity design, making for a truly picturesque swimming experience. Guests frequently describe the water as beautiful and the environment as both quiet and hearty, providing an ideal relaxation spot. Families find the pool suitable, though there is a suggestion that it could be larger to accommodate more guests. The heated aspect of the pool is a highlight for winter visitors, ensuring a comfortable swim year-round. The pool area is complemented by an outdoor lounge and spa, adding to the overall luxury. Despite minor feedback on the need for more regulations and space, the pool remains a favorite with many guests saying they loved it and found it amazing.
Luxury
The Melbourne Marriott Hotel Docklands offers an extravagant retreat, providing a luxurious feel throughout the stay. Guests frequently note the sophisticated interiors and lovely minimalist touch that contribute to the hotel's luxurious ambiance. Beautiful balconies and exceptionally comfortable beds enhance the sense of opulence, while the high-end decoration and quality fittings underline the hotel's commitment to luxury.
Guests repeatedly praise the clean and high-tech facilities with the infinity pool standing out as particularly amazing. The service is another highlight, ranging from lovely and attentive staff to superior, five-star attention that leaves a lasting impression. Overall, the hotel consistently provides an exceptional experience, ensuring guests feel enveloped in a world of luxuriantly beautiful surroundings.
FAQ
Yes, Melbourne Marriott Hotel Docklands has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Melbourne Marriott Hotel Docklands.
No, Melbourne Marriott Hotel Docklands doesn't allow dogs.
Yes, parking facilities are available at Melbourne Marriott Hotel Docklands.
Yes, Melbourne Marriott Hotel Docklands has a gym.
