If you're looking for a hotel with exceptional customer service, look no further than Park Hyatt Melbourne. The staff here are amazing with many guests praising them for being friendly, helpful and professional. From the moment you enter the building, you'll be greeted with eye contact and a warm welcome and you'll be impressed by the efficiency and friendliness of every team member you encounter. The concierge, Nigel, is particularly noteworthy, as are the valet staff and spa receptionist. In fact, the hotel's chief asset is its staff, who go above and beyond to ensure that your stay is enjoyable. The only downside reported by a few guests is that not all staff members provide the same standard of service and some have attitude. Nevertheless, most guests agree that the staff at Park Hyatt Melbourne are lovely, amazing, wonderful and super helpful, making this a truly luxurious and memorable experience.