Hotel Suite Royal
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Summary of reviewsHotel Suite Royal in Melgar largely receives commendations from guests across several categories, making it an appealing choice for travelers.
The hotel's location is a standout feature, praised for its strategic positioning. It is nestled in a peaceful area, providing a serene escape while being within walking distance of downtown Melgar and key attractions. Access to vibrant nightlife, shops and cafes adds to its convenience, despite minor concerns about the condition of the access street.
Dining at Hotel Suite Royal also garners high praise, particularly for its breakfast. Guests consistently appreciate the delicious, fresh and affordable offerings, though some express frustration over miscommunications regarding included meals. The dinner experience, including special events like the New Year's Eve dinner, is well-received, though suggestions for improving menu variety and room service options are noted.
The hotel's rooms are highlighted for their comfort, spaciousness and practical amenities, such as air conditioning and balconies with pleasant views. However, some guests point out occasional cleanliness and maintenance issues that could be addressed to further enhance the guest experience.
Cleanliness throughout the hotel is generally praised, particularly for the well-maintained facilities and daily cleaning services. However, there are occasional lapses in bathroom cleanliness and common area maintenance that guests feel could be improved.
The staff at Hotel Suite Royal receive consistent accolades for their exceptional service. Guests frequently highlight the friendliness, attentiveness and professionalism of the personnel, which significantly contributes to the overall positive experience. Minor issues related to reception service delays and responsiveness are occasionally mentioned but do not overshadow the commendations.
Parking services at the hotel are well-regarded with the provision of a spacious and secure lot. Some guests note that parking can sometimes be tight and suggest improvements in staff responsiveness.
Beds receive mixed reviews with numerous guests finding the mattresses too hard and the pillows uncomfortable. While there are some positive mentions of comfort, the general consensus suggests a need for upgrades in the bedding to better meet guest expectations.
Overall, Hotel Suite Royal delivers a strong, positive experience through its strategic location, quality dining, comfortable rooms, commendable cleanliness and exceptional staff service, making it a valued choice for many travelers.
Categories
The hotel's location is a standout feature, praised for its strategic positioning. It is nestled in a peaceful area, providing a serene escape while being within walking distance of downtown Melgar and key attractions. Access to vibrant nightlife, shops and cafes adds to its convenience, despite minor concerns about the condition of the access street.
Dining at Hotel Suite Royal also garners high praise, particularly for its breakfast. Guests consistently appreciate the delicious, fresh and affordable offerings, though some express frustration over miscommunications regarding included meals. The dinner experience, including special events like the New Year's Eve dinner, is well-received, though suggestions for improving menu variety and room service options are noted.
The hotel's rooms are highlighted for their comfort, spaciousness and practical amenities, such as air conditioning and balconies with pleasant views. However, some guests point out occasional cleanliness and maintenance issues that could be addressed to further enhance the guest experience.
Cleanliness throughout the hotel is generally praised, particularly for the well-maintained facilities and daily cleaning services. However, there are occasional lapses in bathroom cleanliness and common area maintenance that guests feel could be improved.
The staff at Hotel Suite Royal receive consistent accolades for their exceptional service. Guests frequently highlight the friendliness, attentiveness and professionalism of the personnel, which significantly contributes to the overall positive experience. Minor issues related to reception service delays and responsiveness are occasionally mentioned but do not overshadow the commendations.
Parking services at the hotel are well-regarded with the provision of a spacious and secure lot. Some guests note that parking can sometimes be tight and suggest improvements in staff responsiveness.
Beds receive mixed reviews with numerous guests finding the mattresses too hard and the pillows uncomfortable. While there are some positive mentions of comfort, the general consensus suggests a need for upgrades in the bedding to better meet guest expectations.
Overall, Hotel Suite Royal delivers a strong, positive experience through its strategic location, quality dining, comfortable rooms, commendable cleanliness and exceptional staff service, making it a valued choice for many travelers.
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Guest Reviews
Hotel Suite Royal in Melgar stands out for its excellent and strategic location, making it an ideal choice for travelers. Nestled in a peaceful area, the hotel offers a serene escape from the bustle of downtown while still being within walking distance of the city center and key points of interest. Guests appreciate its proximity to the center of Melgar, the convenience of having good shops and a popular D1 store nearby and its closeness to nightlife spots and the commercial area.
The location caters to those who enjoy tranquility, as it is far enough from the noisy areas to provide restful nights, yet close enough to access vibrant bars and cafes. The access street could use some improvement, but this minor inconvenience does not overshadow the overall favorable location. The modern facilities and cleanliness of the hotel complement its strategic position, making it a well-rounded option for visitors seeking both convenience and comfort.
Hotel Suite Royal offers a notably high-quality breakfast that garners consistent praise from guests for its rich variety, affordability and delightful taste. Reviewers frequently described the breakfasts as delicious, fresh and hot with specific mentions of dishes like the rib broth standing out. Many appreciate the good quality-price relationship and the breakfast is noted for its contribution to an overall positive dining experience at the hotel.
However, some guests were disappointed by the lack of included breakfast, especially when they believed it was part of their reservation. This miscommunication led to additional charges, which several found frustrating given the price of the stay. In-room breakfast service is not available, which might be worth considering for future enhancements to guest experience.
Despite these concerns, the central location of the hotel and the quality of the breakfast provided at the restaurant leave a strong positive impression on many visitors.
Hotel Suite Royal's dining experience receives largely positive feedback with guests consistently praising the delicious food offered at the restaurant. Many reviews specifically highlighted the complimentary New Year's Eve dinner, which was exceptionally well-served and decorated, adding a special touch to the celebrations. The menu is noted to be varied and reasonably priced, though there are mentions of the meal prices rising for dinner. A few reviews pointed out issues such as limited menu options, occasional cold food and sold-out items, indicating room for improvement. Additionally, some guests expressed a desire for room service to be available for meals beyond breakfast and lunch. Overall, the culinary experience at Hotel Suite Royal is highly regarded with commendations for both the flavors and the thoughtful holiday events provided by the hotel.
Hotel Suite Royal impresses with its comfortable and spacious rooms, which are frequently praised by guests for their size and cleanliness. Many reviewers highlight the practical amenities such as air conditioning, a fridge and a big bed, ensuring a convenient stay. The balconies provide a pleasant view, adding to the appeal of the rooms.
While the hotel boasts excellent facilities and a prime location, some areas need improvement. Several guests pointed out issues with room cleanliness, inadequate toiletries and occasional maintenance problems such as peeling walls or dark lighting. Noise from morning cleaning staff and inconsistencies in room readiness were also noted.
Despite these drawbacks, the overall comfort and functionality of the rooms receive high marks. The hotel’s service quality and spacious suites contribute to a positive experience, though enhancements in cleaning protocols and room maintenance could elevate the guest experience further.
Hotel Suite Royal receives mixed reviews for its beds. While there are mentions of comfortable beds, the predominant feedback highlights several areas for improvement. Guests often find the mattresses to be too hard with some even describing them as mats rather than proper mattresses. There are repeated comments about the pillows being either hard or overly large, leading to discomfort. Additionally, one guest pointed out that the bedspread was not clean, describing it as old and containing lint. In general, while there are minor positive remarks, the consensus suggests that both the mattresses and pillows could be significantly upgraded to meet guest expectations more consistently.
Hotel Suite Royal offers a mixed but generally strong reputation for cleanliness, particularly praised for its well-maintained and spotless facilities. Guests frequently highlight the hotel's clean rooms and common areas, singling out the daily cleaning service and immaculate condition of the pools. The establishment's facilities are described as beautiful, clean and very comfortable, adding to the overall pleasant stay.
However, some areas still need improvement. Several reviews point out issues with bathroom cleanliness, broken tiles and inadequate bathroom amenities like a short plastic shower curtain and a dirty sink siphon. A few common areas, including the breakfast room and the first-floor bathroom, were noted for being unsatisfactorily hot or dirty. Despite these occasional lapses, the cleaning staff garners appreciation for their diligent work, contributing significantly to the hotel's generally positive impression.
Hotel Suite Royal's staff consistently stands out for their exceptional service, friendliness and attentiveness. Reviews frequently highlight the excellent attention provided by the personnel with many guests describing the staff as very friendly, welcoming and always willing to help. The team at the hotel is often praised for their politeness, helpfulness and professionalism, making guests feel well taken care of throughout their stay.
Many visitors specifically commend the collaborative nature of the staff, who go out of their way to accommodate requests and provide great service, contributing significantly to the overall positive experience at the hotel. Guests cite the staff's kindness and attentiveness as key elements that enhance the hospitality of Hotel Suite Royal.
However, there are occasional mentions of some inconsistencies, such as delays in reception service and instances where staff were less responsive during the day. Despite these minor issues, the predominant sentiment remains positive with the nighttime staff receiving particular acclaim for their excellent service.
Overall, the staff at Hotel Suite Royal are a major asset, consistently delivering a high quality of service and ensuring a comfortable and pleasant stay for guests.
Hotel Suite Royal offers a spacious and secure parking lot, ensuring guests can leave their cars without concerns. While some reviews indicate that the parking service can be improved and that staff responsiveness regarding parking issues can be lacking, the overall experience is positive for many. The hotel also has an agreement with a parking facility a few blocks away for times when their lot is full, providing guests with alternative options nearby. However, some reviewers mention that spaces are sometimes tight and there may be occasional inadequacies in accommodating all vehicles.
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Location
The location caters to those who enjoy tranquility, as it is far enough from the noisy areas to provide restful nights, yet close enough to access vibrant bars and cafes. The access street could use some improvement, but this minor inconvenience does not overshadow the overall favorable location. The modern facilities and cleanliness of the hotel complement its strategic position, making it a well-rounded option for visitors seeking both convenience and comfort.
Breakfast
However, some guests were disappointed by the lack of included breakfast, especially when they believed it was part of their reservation. This miscommunication led to additional charges, which several found frustrating given the price of the stay. In-room breakfast service is not available, which might be worth considering for future enhancements to guest experience.
Despite these concerns, the central location of the hotel and the quality of the breakfast provided at the restaurant leave a strong positive impression on many visitors.
Dinner
Rooms
While the hotel boasts excellent facilities and a prime location, some areas need improvement. Several guests pointed out issues with room cleanliness, inadequate toiletries and occasional maintenance problems such as peeling walls or dark lighting. Noise from morning cleaning staff and inconsistencies in room readiness were also noted.
Despite these drawbacks, the overall comfort and functionality of the rooms receive high marks. The hotel’s service quality and spacious suites contribute to a positive experience, though enhancements in cleaning protocols and room maintenance could elevate the guest experience further.
Beds
Cleanliness
However, some areas still need improvement. Several reviews point out issues with bathroom cleanliness, broken tiles and inadequate bathroom amenities like a short plastic shower curtain and a dirty sink siphon. A few common areas, including the breakfast room and the first-floor bathroom, were noted for being unsatisfactorily hot or dirty. Despite these occasional lapses, the cleaning staff garners appreciation for their diligent work, contributing significantly to the hotel's generally positive impression.
Staff
Many visitors specifically commend the collaborative nature of the staff, who go out of their way to accommodate requests and provide great service, contributing significantly to the overall positive experience at the hotel. Guests cite the staff's kindness and attentiveness as key elements that enhance the hospitality of Hotel Suite Royal.
However, there are occasional mentions of some inconsistencies, such as delays in reception service and instances where staff were less responsive during the day. Despite these minor issues, the predominant sentiment remains positive with the nighttime staff receiving particular acclaim for their excellent service.
Overall, the staff at Hotel Suite Royal are a major asset, consistently delivering a high quality of service and ensuring a comfortable and pleasant stay for guests.
Parking
No, Hotel Suite Royal doesn't have any pool.
No, a spa isn't available at Hotel Suite Royal.
No, Hotel Suite Royal doesn't allow dogs.
Yes, parking facilities are available at Hotel Suite Royal.
No, Hotel Suite Royal doesn't have a gym.
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