DoubleTree by Hilton Memphis Downtown

Memphis, 185 Union Avenue35.142277,-90.050855(Show on Map)

7.3

Good

Checkin - Checkout datesThu, 06 Aug - Fri, 07 Aug06 Aug - 07 Aug

Info

The DoubleTree by Hilton Memphis Downtown, located in the heart of the city near Beale Street, offers guests a convenient and comfortable base for exploring nearby attractions like AutoZone Park, FedExForum, Renasant Convention Center and Orpheum Theater. Welcoming guests with a warm DoubleTree cookie, the hotel provides an array of amenities including connecting rooms, free WiFi, non-smoking rooms, digital key access, pet-friendly rooms and an on-site fitness center with unique rooms featuring Immersive Spin Bikes. Dining at the hotel is a delightful experience with King & Union Bar Grocery, where guests can enjoy authentic Southern cuisine, curated cocktails and local Memphis brews. The K&U Grocery also offers gourmet snacks and gifts for those wishing to bring a piece of Memphis back home. The prime location and exceptional offerings make the DoubleTree by Hilton Memphis Downtown a top choice for travelers seeking a memorable and convenient stay in the city.

Summary of reviews

The DoubleTree by Hilton Memphis Downtown is a great choice for those looking for a hotel with a convenient location in Memphis. Guests appreciate the hotel's proximity to popular attractions, restaurants and transportation. The breakfast is a highlight for many guests with a good variety of choices and fantastic service provided by the staff. While some guests have noted concerns about the cleanliness of their rooms and common areas, many have complimented the hotel for being very clean and tidy with comfortable rooms. The staff is friendly and accommodating with some standout employees providing excellent service. However, some guests have had negative experiences with certain staff members. The parking options have received mixed reviews with some guests finding the valet service easy and convenient, while others were disappointed with the lack of self-parking and high fees. The beds have also received mixed reviews with some guests finding them comfortable and cozy, while others found them too small and uncomfortable. Overall, the DoubleTree by Hilton Memphis Downtown is a comfortable and welcoming hotel with a great location, though improvements are needed to ensure a comfortable stay for all guests.

Categories

Sustainability Journey

As part of Hilton's Travel with Purpose program, this hotel is committed to reducing its environmental impact. Initiatives include efforts in waste reduction, energy efficiency through measures like LED lighting, and water conservation.

Business

The DoubleTree by Hilton Memphis Downtown offers meeting and event facilities. It provides convenient amenities for business travelers. The hotel is well-equipped to host various corporate events.

4 Star

Located in the heart of downtown, this hotel offers comfortable accommodations and convenient access to attractions. Guests can enjoy spacious rooms, a fitness center, and on-site dining options. The hotel provides a reliable and comfortable stay for exploring Memphis.

Parking

Honeymoon

Family

Nightlife

Free Wi-Fi

Accessible

Gym

Room Types

Double Room - Non-Smoking

Double Room with Two Double Beds and Roll-In Shower

King Room - Non-Smoking

King Room with Peloton

One-Bedroom King Suite Non-Smoking

Premium King Room - Non-Smoking

Queen Room with Roll-In Shower - Disability Access - Non-Smoking

About DoubleTree by Hilton Memphis Downtown

Situated in the heart of Memphis, the DoubleTree by Hilton Memphis Downtown is conveniently located just blocks away from Beale Street, known as the home of the blues. With attractions such as AutoZone Park, FedExForum, Renasant Convention Center and Orpheum Theater within walking distance, this hotel serves as an ideal base for exploring the vibrant city. Offering an array of amenities, guests can expect a warm DoubleTree cookie upon arrival, setting the tone for a memorable stay. The DoubleTree by Hilton Memphis Downtown provides a range of comfortable accommodations to suit various preferences. Connecting rooms, free WiFi, non-smoking rooms and digital key access are just a few of the features available. Additionally, the hotel offers pet-friendly rooms, ensuring that guests can bring their furry friends along for the adventure. Fitness enthusiasts will appreciate the on-site fitness center and the unique rooms equipped with Immersive Spin Bikes, catering to those seeking an active stay. Dining at the DoubleTree by Hilton Memphis Downtown is an experience in itself, with the King & Union Bar Grocery located just off the lobby. This venue offers guests the opportunity to savor authentic Southern cuisine classics, sip on curated cocktails served with flair and sample a large selection of local Memphis brews. For those looking to take a piece of Memphis home with them, the K&U Grocery also provides an array of gourmet snacks and gifts. With its prime location and exceptional offerings, the DoubleTree by Hilton Memphis Downtown is an excellent choice for travelers seeking a memorable and convenient stay in the city.

Guest Reviews

7.3

Good

Review Summaries

Location

If you're looking for a hotel with a great location in Memphis, the DoubleTree by Hilton Memphis Downtown is an excellent choice. The hotel is situated within walking distance of the famous Beale Street and Graceland, as well as the FedEx Forum and Belle Street. The surrounding area also boasts popular restaurants like the Rendevous BBQ joint. Guests appreciate the hotel's proximity to transportation, event centers, entertainment districts and the interstate, making it a convenient and central spot for exploring the city. Overall, guests love the location and find it to be close to everything they need with some even saying they will stay again when visiting the area. While some guests felt that the hotel could have been better for the price, the general consensus is that the DoubleTree is a comfortable and welcoming hotel with a great location.

Breakfast

The breakfast at DoubleTree by Hilton Memphis Downtown is a highlight for many guests. The menu allows guests to choose their favorite items which are prepared warm and delicious. The breakfast restaurant is also a great choice for entertainment purposes. The good variety of choices offered and fantastic service provided by the staff enhanced guests' experience. Additionally, the attached restaurant serves v. tasty and good value breakfast that is great for guests. Although some guests reported identifying inconsistency in preparation and slow, non-responsive service when ordering, most found the food to be great and delicious. While some guests criticized the limited choice of 3 items and the lack of beverages except water which was included for some, the quality of the food more than compensated for this shortcoming. Some guests reported undercooked eggs and oily, greasy food, though these comments were few compared to the positive reviews.

Rooms

The DoubleTree by Hilton Memphis Downtown offers spacious rooms with comfortable beds, despite needing some updates and a thorough deep clean. Some guests noted the lack of basic amenities like microwaves and mini-fridges. However, the hotel itself was beautiful and neat with tidy and clean rooms and good water pressure in the showers. Some rooms were noisy due to their location and the decor was outdated, but overall the property was nice. Some guests experienced issues with cleanliness, including stains on floors and curtains and even black mold in one shower. It's worth noting that some guests found the rooms to be a little dated, but clean and comfortable nonetheless. The hotel also proved to be a good option for those seeking a disability-friendly room. While some guests were disappointed with the high cost for low-quality rooms, others found their rooms wonderful and the beds super comfy. Overall, the hotel offers a convenient location, though improvements are needed to ensure a comfortable stay for all guests.

Beds

The beds of DoubleTree by Hilton Memphis Downtown have received mixed reviews from guests. While some have enjoyed the comfortable and cozy beds, others have found them to be too small and uncomfortable. Some guests have also highlighted issues with the mattresses and pillows, but overall, the beds have been satisfactory for most guests. Some guests have also pointed out that for the price, they expected queen-sized beds instead of double beds. On the brighter side, guests have appreciated the hotels' commitment to comfort with some describing the bed as "super comfy."

Cleanliness

The DoubleTree by Hilton Memphis Downtown has received mixed reviews when it comes to the cleanliness of the hotel. Some guests have mentioned concerns about the cleanliness of their rooms and common areas. However, many guests have complimented the hotel for being very clean and tidy with quiet and comfortable rooms. Some guests have noted peeling paint, duct tape on windows and dirty bathrooms, while others have praised the facilities for being fresh and well-maintained. Some guests have commented on the friendly staff and great location of the hotel. While there are some areas for improvement, overall the DoubleTree by Hilton Memphis Downtown is a great and clean place to stay.

Staff

The DoubleTree by Hilton Memphis Downtown is a wonderful hotel with a friendly and accommodating staff. The restaurant staff, especially the older women, were delightful and provided excellent service. The valet staff was a standout with Miss Jones going above and beyond to be helpful. While there were a few negative experiences, such as one awful staff member and short staffing during check-in, the majority of guests found the staff to be wonderful, friendly and helpful. The front desk staff were professional and informative with Karen and Kenneth giving excellent recommendations for nearby attractions. The engineers were also great. Location was a big plus, as the hotel was close to many downtown tourist attractions. Guests loved the beautiful lobby and the amazing bar vibe. While some guests encountered a few staff members with attitudes, the overall experience was positive and guests were made to feel at home thanks to the welcoming staff.

Parking

Guests have mixed feelings about the parking options at the DoubleTree by Hilton Memphis Downtown. Many were disappointed that the hotel does not offer self-parking, but rather expensive valet parking at $26-$28 per day before tax. Some guests experienced long wait times and difficulty getting their cars from the valet. Additionally, some guests found the drop-off/pick-up location to be too small and the access to valet to be tight and congested. However, there were also positive reviews of the valet service with some guests finding it easy and convenient when they needed their vehicle. Overall, guests wished that the hotel had its own self-parking lot and thought that the parking fees were rather expensive.

3 Star

The DoubleTree by Hilton Memphis Downtown has received mixed reviews from its guests. While some visitors were disappointed with the high price they paid, others found the hotel to be very nice and enjoyed their stay. The hotel's location is convenient and its good cookies were a highlight for some. However, other guests complained about the lack of services such as refrigerators, microwave and door alignments in the rooms or noted that the hotel was not up to Hilton's usual standards. The service and staff also received mixed reviews with some praising the friendly staff and others claiming that a new crew is needed. Additionally, some guests mentioned noise levels at night and the pool was closed during some stays. Overall, the DoubleTree by Hilton Memphis Downtown is a passable choice for those seeking a place to stay, though there may be better options available.

FAQ

No, DoubleTree by Hilton Memphis Downtown doesn't have any pool.

No, a spa isn't available at DoubleTree by Hilton Memphis Downtown.

No, DoubleTree by Hilton Memphis Downtown doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Memphis Downtown.

Yes, DoubleTree by Hilton Memphis Downtown has a gym.

Location

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