Hotel Ilunion Las Lomas
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Summary of reviewsHotel Ilunion Las Lomas in Merida stands out for its strategic location, making it an ideal stop for travelers seeking tranquility and easy access to the highways. Situated just a short drive from the historical center of Merida, the hotel is particularly suitable for those traveling by car and looking to avoid city congestion. The ample, free parking is a significant advantage with spacious, secure spots that enhance guest convenience.
The breakfast buffet receives commendation for its completeness and variety, offering a range of hot and cold options that cater to diverse dietary preferences, including healthier and gluten-free items. Despite some occasional overcrowding and minor quality concerns, the breakfast experience is largely positive, praised for both its value and selection. Dinner at the hotel also garners positive feedback, particularly for its tasty and high-quality dishes served in both the restaurant and cafeteria. The friendly and attentive waitstaff enhance the dining experience, although a few guests mentioned the menu could use more variety and the kitchen's early closing hours can be inconvenient.
Rooms at Hotel Ilunion Las Lomas are generally noted for being spacious, clean and modern. Guests frequently highlight the comfort and ample space, along with the well-maintained bathrooms and practical amenities like air conditioning and fridges. While some rooms show signs of aging and could benefit from updates, the overall impression remains positive due to the cleanliness and comfort provided. The hotel also offers accessible rooms for guests with reduced mobility, further enhancing its appeal.
Cleanliness is a standout attribute for the hotel with guests consistently praising the high standards maintained throughout the rooms, common areas and pool. The well-kept pool area, although noted by some as small and in need of more shade, is lauded for being a refreshing and enjoyable feature, particularly for families. Family-friendly amenities and a welcoming atmosphere make the hotel a favorable choice for those traveling with children.
The staff at Hotel Ilunion Las Lomas receive widespread acclaim for their friendliness, professionalism and attentive service. From reception to the dining areas, the staff's commitment to making every guest's stay comfortable and enjoyable is frequently highlighted. Wi-Fi, while reliable and fast in most areas, does have some inconsistencies, particularly in certain parts of the hotel, indicating room for improvement in connectivity.
In summary, Hotel Ilunion Las Lomas offers a tranquil and comfortable stay with excellent parking facilities, a satisfying breakfast and dinner experience and a generally clean and spacious room setup. The friendly and professional staff enhance the overall guest experience, making it a highly recommended place for families and travelers by car, although there are areas for improvement in soundproofing, room updates and Wi-Fi consistency.
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The breakfast buffet receives commendation for its completeness and variety, offering a range of hot and cold options that cater to diverse dietary preferences, including healthier and gluten-free items. Despite some occasional overcrowding and minor quality concerns, the breakfast experience is largely positive, praised for both its value and selection. Dinner at the hotel also garners positive feedback, particularly for its tasty and high-quality dishes served in both the restaurant and cafeteria. The friendly and attentive waitstaff enhance the dining experience, although a few guests mentioned the menu could use more variety and the kitchen's early closing hours can be inconvenient.
Rooms at Hotel Ilunion Las Lomas are generally noted for being spacious, clean and modern. Guests frequently highlight the comfort and ample space, along with the well-maintained bathrooms and practical amenities like air conditioning and fridges. While some rooms show signs of aging and could benefit from updates, the overall impression remains positive due to the cleanliness and comfort provided. The hotel also offers accessible rooms for guests with reduced mobility, further enhancing its appeal.
Cleanliness is a standout attribute for the hotel with guests consistently praising the high standards maintained throughout the rooms, common areas and pool. The well-kept pool area, although noted by some as small and in need of more shade, is lauded for being a refreshing and enjoyable feature, particularly for families. Family-friendly amenities and a welcoming atmosphere make the hotel a favorable choice for those traveling with children.
The staff at Hotel Ilunion Las Lomas receive widespread acclaim for their friendliness, professionalism and attentive service. From reception to the dining areas, the staff's commitment to making every guest's stay comfortable and enjoyable is frequently highlighted. Wi-Fi, while reliable and fast in most areas, does have some inconsistencies, particularly in certain parts of the hotel, indicating room for improvement in connectivity.
In summary, Hotel Ilunion Las Lomas offers a tranquil and comfortable stay with excellent parking facilities, a satisfying breakfast and dinner experience and a generally clean and spacious room setup. The friendly and professional staff enhance the overall guest experience, making it a highly recommended place for families and travelers by car, although there are areas for improvement in soundproofing, room updates and Wi-Fi consistency.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Ilunion Las Lomas in Merida provides a strategic location for travelers who appreciate easy access to highways and a tranquil environment. Situated on the outskirts of the city, the hotel is conveniently a short drive—about 5-10 minutes—from the historical center and major attractions of Merida. This makes it an ideal stopover for those on road trips or wanting to avoid the hustle and bustle of city life.
While the location offers ample parking and quiet surroundings, it does present a challenge for guests without a car. Without direct public transportation options and with pedestrian access routes poorly lit and marked, navigating to the city center by foot can be complicated and inconvenient. However, taxis are readily available at the hotel’s reception and can transport guests to the city center within minutes.
The proximity to the highway also means that the hotel is easy to reach and depart from, making it highly accessible for those traveling long distances, such as between Madrid and Lisbon. For visitors who prioritize a tranquil atmosphere outside the busy city core, this location proves advantageous. Overall, while the hotel's location may not suit everyone’s preferences, it works exceptionally well for those traveling by car.
Hotel Ilunion Las Lomas receives generally favorable reviews for its breakfast offerings. Guests frequently highlight the breakfast's completeness and variety with many describing it as abundant, very good and of high quality. The breakfast buffet stands out for its extensive selection, catering to diverse preferences with a mix of hot and cold options, including fresh, cut fruit and sustainability-focused choices like healthier or gluten-free items. Fresh homemade tomato sauce with olive oil is a particular favorite among guests. Additionally, the breakfast service is often praised for its good value, especially when opting for the buffet.
However, some guests express concerns, pointing out issues such as the breakfast area being too small and overcrowded at times. A few reviews mention limited variety and the need for better-quality components like natural juices and cakes. Some guests found the breakfast pricey for the quality offered, suggesting that it does not fully meet the standards of a four-star hotel. Despite these criticisms, the breakfast is largely deemed satisfactory with many guests appreciating the effort to keep it well-stocked and varied. Overall, while there might be minor room for improvement, Hotel Ilunion Las Lomas generally delivers a commendable and fulfilling breakfast experience.
Guests at Hotel Ilunion Las Lomas have shared varied experiences about the hotel's dinner offerings with a predominance of positive remarks. Most reviewers praised the delicious and high-quality food available both in the restaurant and cafeteria. The value for money aspect received frequent commendations, noting reasonably priced meals with very good quality and portions. Diners enjoyed diverse and enjoyable dishes, including standout items like retinta entrecote and chocolate cake. Many guests appreciated the friendly service, particularly highlighting the attentive waitstaff.
The hotel's cafeteria service, extending until 11 pm, was well-received, offering substantial and tasty meals that impressed several visitors. The casual dining options provided satisfactory experiences with many patrons finding the selections satisfying and recommending them for others to try.
However, not all feedback was entirely positive. Some guests found the food and menu options limited, which occasionally led to disappointment. There were also mentions of the inconvenience of early kitchen closings and the inability to reserve tables for dinner. A few reviewers experienced poor service or felt the prices were steep for the dinner offerings. Despite these occasional drawbacks, the general consensus leans towards a favorable dining experience with many noting they would recommend the hotel’s dining facilities.
Hotel Ilunion Las Lomas in Mérida receives largely positive feedback from guests regarding their rooms with highlights including spacious, clean and modern accommodations. The rooms are frequently mentioned as being very comfortable and well-appointed, featuring ample space and, in many cases, delightful decor. Many guests appreciate the modern and functional design of the renovated rooms, noting them as clean and comfortable places to stay.
However, feedback also indicates some rooms show signs of aging and could benefit from updates and renovations. Some guests noted issues with outdated decor and furniture, broken fixtures and occasional maintenance flaws. The lack of soundproofing is another recurring concern, as noise from adjacent rooms and hallways can sometimes disturb an otherwise pleasant stay.
Despite these issues, the reviews praise the large and clean bathrooms, comfortable beds and essential in-room amenities like air conditioning and fridges. The hotel is also noted for having rooms that are accessible for people with reduced mobility. While there have been occasional complaints about smells (such as tobacco or pipes) and minor issues with air conditioning or noise, the overall impression remains positive due to the spacious and generally well-maintained rooms.
In summary, Hotel Ilunion Las Lomas offers good value, especially in its renovated rooms and is praised for its cleanliness, comfort and spacious accommodations, though there is room for improvement in soundproofing and updating older facilities.
Hotel Ilunion Las Lomas has garnered a range of feedback regarding its beds with the majority of guests leaning towards a positive experience. Many reviewers describe the beds as comfortable, highlighting their softness and cleanliness. The large beds are a particular hit, often being praised for providing a restful night's sleep. Guests frequently commend the comfortable mattresses and appreciate the availability of both large and small bed options.
However, not all feedback is glowing. Some guests found the beds to be too soft, while others mentioned that their mattresses were either too hard or have deteriorated to create pits in the middle, making them less comfortable. Additionally, the size of the beds and pillows have drawn mixed reviews with some guests noting them as too small or thin, affecting the overall sleep quality.
Despite these drawbacks, the majority of the reviews reflect positively on the comfort of the beds with many guests expressing satisfaction with their night's rest at the hotel. Overall, while there are areas for improvement, the beds at Hotel Ilunion Las Lomas largely contribute to a pleasant stay.
Hotel Ilunion Las Lomas consistently receives positive reviews for its cleanliness. Guests frequently mention that the rooms are very clean, spacious and comfortable. The overall cleanliness of the hotel is highly praised, including common areas, facilities and the exterior spaces. The attention to cleanliness by the staff is notable with some guests highlighting the daily cleaning and maintenance standards.
Additionally, the hotel's modern look and well-maintained facilities enhance the guest experience. The pool area is particularly appreciated for its cleanliness and upkeep. While there are occasional mentions of areas needing updates or improvement, such as the bathrooms, the general consensus is that the cleanliness of the hotel is superb.
Despite minor inconsistencies in housekeeping, the overall impression remains that Hotel Ilunion Las Lomas is a clean, comfortable and modern place to stay with exceptional cleanliness standards and a friendly staff.
The reviews of 'Hotel Ilunion Las Lomas' consistently highlight the hotel's remarkable staff. Guests frequently mention the friendliness, helpfulness and professionalism of the staff, especially at the reception and in the restaurant. They are praised for their courteous and attentive service, making visitors feel warmly welcomed. Many commendations focus on the staff’s ability to handle issues promptly and with a positive attitude. Specific mentions include staff members like Fran and Miguel, who provided exceptional service.
The receptionists receive high marks for their polite and efficient handling of check-ins and other guest needs. The personnel in the cafeteria also garnered positive remarks for their professional and kind demeanor. Despite a few criticisms about some staff members in the cafeteria and bar, the general sentiment highlights the staff's commitment to excellence and customer satisfaction.
Overall, the hotel's staff is celebrated for their friendly approach, attention to detail and unwavering dedication to making every guest's stay comfortable and enjoyable.
Hotel Ilunion Las Lomas offers a wifi experience that receives varying feedback from guests. On the positive side, many guests have praised the wifi for being great, super fast and easily accessible. The internet connection is reported to be particularly strong in suites, ensuring a good in-room experience. Guests have also noted the availability of free wifi throughout the hotel, which is a definite plus.
However, there are mixed experiences with some guests citing that the wifi sometimes fails or does not reach their rooms effectively. A few reviews mention that the wifi signal can be insufficient at times and some guests have found the network to be unavailable in certain areas of the hotel. Despite these issues, the hotel appears to strive for a balanced and inclusive wifi offering, aiming to meet the standardized preferences of its guests.
Overall, while the wifi service at Hotel Ilunion Las Lomas has its strengths, there are areas for improvement to ensure a consistently reliable connection for all guests.
Hotel Ilunion Las Lomas offers a swimming pool that garners largely positive feedback from guests. Descriptions frequently highlight the pool as being good, excellent and even spectacular, making it a favored spot for relaxation after a day of exploring Mérida. Its clean and well-maintained nature is regularly noted with crystal clear water contributing to a refreshing swim. The pool area is inviting and includes a large garden, lending a pleasant atmosphere for both adults and children. Despite its praise, some guests have mentioned the pool’s small size and outdated appearance, hinting that it would benefit from renovation. Limited shade and sun loungers are also cited as areas for improvement. Nonetheless, the pool remains a key feature of the hotel, particularly appreciated during the hot summer months. Overall, the pool area is relaxing and child-friendly, making it a great addition to the hotel’s amenities.
Hotel Ilunion Las Lomas in Mérida receives high marks for its parking facilities. Guests consistently praise the ample and free parking available at the hotel. The parking spaces are described as spacious, easy to access and conveniently located right in front of the hotel or at the doorstep. Several mentions highlight the private and secured nature of the parking, ensuring a sense of safety for vehicles. Additionally, covered and shaded parking options help protect cars from the sun. The facility offers various parking areas, including underground options, making it convenient for all guests. The staff is noted for their helpfulness in directing guests to these easily reachable parking spots, further enhancing the parking experience. This ease of parking and the absence of additional costs significantly contribute to the overall positive guest experience at Hotel Ilunion Las Lomas.
Hotel Ilunion Las Lomas offers a welcoming and accommodating environment for families traveling with children. The hotel is praised for its family-friendly atmosphere with many guests noting the friendly reception and the overall feeling of comfort when traveling with children. Provisions such as cots and high chairs are available, ensuring that even the youngest guests are well accommodated.
The outdoor pool stands out as a perfect spot for families with many guests appreciating its family-friendly design. Children can enjoy playing in the pool area, which adds to the overall enjoyment of the stay. The breakfast buffet is also highlighted as particularly suitable for families, offering a variety of options to cater to different tastes.
The rooms are spacious and well-suited for families, providing ample space for everyone to relax. Despite some reviews noting that the rooms on the sides can be noisy and not fully soundproof, the overall comfort and convenience for families are emphasized. There are plenty of family-oriented facilities and strategic options that make the stay enjoyable for both parents and children. The staff is often mentioned as being friendly and helpful, ensuring that families feel well taken care of.
However, there are some areas where the hotel could improve, such as providing more play options and better bedding specifically for children. Additionally, noise from adjoining rooms and occasional disturbances from weddings or events can be a minor inconvenience.
Overall, Hotel Ilunion Las Lomas is seen as an ideal choice for families, offering a quiet location, great facilities for kids and a generally positive experience that makes it a good option for family stays.
Hotel Ilunion Las Lomas is described by various guests as a mixed experience, particularly regarding its 4-star rating. While some reviews identify it as a great and really good hotel offering good value for money, others suggest it barely meets or falls short of four-star expectations. Several guests commented that it is more akin to a 3-star establishment with factors such as poor quality breakfast, scarcity of hygiene items, small rooms and inadequate service failing to meet the standards typically associated with a four-star category.
Despite its classification, the views on the facilities are mixed. Some guests appreciated the renovated aspects of what is otherwise regarded as an old hotel and found the rooms cozy, although simple. However, others noted that the basic double rooms could be more luxurious, lacking basic amenities such as tea and coffee. The small pool for a four-star hotel and thin walls were also points of dissatisfaction.
Moreover, the hotel is seen as overpriced given its features and the overall service which did not live up to the four-star expectations of several guests. However, a number of reviews acknowledged it as a good option for its price point and suggested it could be more accurately rated as a 3-star hotel with potential for improvement.
In summary, Hotel Ilunion Las Lomas offers a mixed bag of experiences with its four-star rating being a contentious point among guests, balancing between providing sufficient value and facing criticism for not meeting higher expectations.
Hotel Ilunion Las Lomas offers a blend of work-friendly amenities and comfortable accommodations, making it suitable for both short stays and business trips. The hotel boasts a well-maintained structure with facilities that cater specifically to business travelers. There is a dedicated work area and business center providing essential services like printing assistance. The coworking area is relaxed and conducive to productivity, ideal for those needing to balance work and leisure.
The front desk is especially welcoming to corporate visitors, ensuring a smooth check-in and assistance throughout one's stay. For quick stopovers or layovers in Merida, the hotel provides functional and efficient services, making it a preferred choice for professionals passing through. Whether for an express visit or a longer stay, the facilities are designed for both comfort and simplicity, offering good value and overall good condition for business meetings and technical stopovers.
Hotel Ilunion Las Lomas in Mérida receives positive reviews for its accessibility features, making it a suitable option for travelers with disabilities. Many guests appreciate that the hotel includes various accessible amenities such as large, comfortable and well-adapted rooms specifically designed for people with reduced mobility. The hotel is recognized for being inclusive, employing staff with disabilities and providing Braille floors in the elevators.
The hotel's overall layout is accessible, including common areas, pool and specific room types suited for handicapped people. Guests have noted that the hotel is stroller-friendly and highlighted the accessible facilities like room numbers and floors specially adapted for those with mobility issues.
Despite a few mentions of small elevators and the need for improved access in some areas, the hotel remains convenient. The availability of taxis and easy access to the city center further enhance its appeal to guests with special needs.
The hotel has gained a reputation as a welcoming place for all travelers, including those with disabilities. Staff friendliness and helpfulness were frequently praised, offering great service that makes visitors feel comfortable and valued during their stay. Overall, Hotel Ilunion Las Lomas provides a reliable and accommodating experience for guests with mobility concerns.
Hotel Ilunion Las Lomas boasts a well-praised outdoor pool that guests find particularly inviting and relaxing, making it a highlight of their stay. The pool area is described as attractive, featuring well-maintained landscaping and a beautiful garden that complements the serene environment. Cleanliness is a frequent note with the crystal clear water and excellent maintenance receiving positive mentions.
Many guests appreciate the pool as a refreshing retreat, especially during the hot summer months or after a day exploring Mérida. The layout of the pool and surrounding lawn, which offers sufficient shade and ample lounging space, is also commended, providing a pleasant space for relaxation and family-friendly fun. The availability of umbrellas and lounge chairs contributes to the comfort and usability of the pool area.
Overall, the outdoor pool at Hotel Ilunion Las Lomas is a delightful amenity that adds significant value to the guest experience, praised for its cleanliness, beauty and relaxing atmosphere.
Hotel Ilunion Las Lomas is highly regarded for its pet-friendly policies and facilities, making it an excellent choice for those traveling with dogs. Guests frequently praise the hotel for being welcoming to pets, including special touches like providing a bed, food and water bowls, toys and treats for dogs in the room. The staff are noted for treating pets well and accommodating special needs, ensuring a comfortable stay for both owners and their four-legged companions.
There are dedicated dog-walking areas that make it convenient for guests to exercise their pets. Although pets are primarily restricted to the rooms, they are allowed in certain areas like the cafeteria. However, some guests mention that dogs are not permitted in some common areas, which may require planning for those looking to dine on-site.
Overall, the hotel’s thoughtful provisions and inclusive policies receive high marks from pet owners with details such as large dog cushions, feeders and a pet kit adding to the convenience and appeal. The hotel’s pet-friendly rooms are well-maintained and offer everything needed to ensure pets feel as welcome as their human counterparts.
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Location
While the location offers ample parking and quiet surroundings, it does present a challenge for guests without a car. Without direct public transportation options and with pedestrian access routes poorly lit and marked, navigating to the city center by foot can be complicated and inconvenient. However, taxis are readily available at the hotel’s reception and can transport guests to the city center within minutes.
The proximity to the highway also means that the hotel is easy to reach and depart from, making it highly accessible for those traveling long distances, such as between Madrid and Lisbon. For visitors who prioritize a tranquil atmosphere outside the busy city core, this location proves advantageous. Overall, while the hotel's location may not suit everyone’s preferences, it works exceptionally well for those traveling by car.
Breakfast
However, some guests express concerns, pointing out issues such as the breakfast area being too small and overcrowded at times. A few reviews mention limited variety and the need for better-quality components like natural juices and cakes. Some guests found the breakfast pricey for the quality offered, suggesting that it does not fully meet the standards of a four-star hotel. Despite these criticisms, the breakfast is largely deemed satisfactory with many guests appreciating the effort to keep it well-stocked and varied. Overall, while there might be minor room for improvement, Hotel Ilunion Las Lomas generally delivers a commendable and fulfilling breakfast experience.
Dinner
The hotel's cafeteria service, extending until 11 pm, was well-received, offering substantial and tasty meals that impressed several visitors. The casual dining options provided satisfactory experiences with many patrons finding the selections satisfying and recommending them for others to try.
However, not all feedback was entirely positive. Some guests found the food and menu options limited, which occasionally led to disappointment. There were also mentions of the inconvenience of early kitchen closings and the inability to reserve tables for dinner. A few reviewers experienced poor service or felt the prices were steep for the dinner offerings. Despite these occasional drawbacks, the general consensus leans towards a favorable dining experience with many noting they would recommend the hotel’s dining facilities.
Rooms
However, feedback also indicates some rooms show signs of aging and could benefit from updates and renovations. Some guests noted issues with outdated decor and furniture, broken fixtures and occasional maintenance flaws. The lack of soundproofing is another recurring concern, as noise from adjacent rooms and hallways can sometimes disturb an otherwise pleasant stay.
Despite these issues, the reviews praise the large and clean bathrooms, comfortable beds and essential in-room amenities like air conditioning and fridges. The hotel is also noted for having rooms that are accessible for people with reduced mobility. While there have been occasional complaints about smells (such as tobacco or pipes) and minor issues with air conditioning or noise, the overall impression remains positive due to the spacious and generally well-maintained rooms.
In summary, Hotel Ilunion Las Lomas offers good value, especially in its renovated rooms and is praised for its cleanliness, comfort and spacious accommodations, though there is room for improvement in soundproofing and updating older facilities.
Beds
However, not all feedback is glowing. Some guests found the beds to be too soft, while others mentioned that their mattresses were either too hard or have deteriorated to create pits in the middle, making them less comfortable. Additionally, the size of the beds and pillows have drawn mixed reviews with some guests noting them as too small or thin, affecting the overall sleep quality.
Despite these drawbacks, the majority of the reviews reflect positively on the comfort of the beds with many guests expressing satisfaction with their night's rest at the hotel. Overall, while there are areas for improvement, the beds at Hotel Ilunion Las Lomas largely contribute to a pleasant stay.
Cleanliness
Additionally, the hotel's modern look and well-maintained facilities enhance the guest experience. The pool area is particularly appreciated for its cleanliness and upkeep. While there are occasional mentions of areas needing updates or improvement, such as the bathrooms, the general consensus is that the cleanliness of the hotel is superb.
Despite minor inconsistencies in housekeeping, the overall impression remains that Hotel Ilunion Las Lomas is a clean, comfortable and modern place to stay with exceptional cleanliness standards and a friendly staff.
Staff
The receptionists receive high marks for their polite and efficient handling of check-ins and other guest needs. The personnel in the cafeteria also garnered positive remarks for their professional and kind demeanor. Despite a few criticisms about some staff members in the cafeteria and bar, the general sentiment highlights the staff's commitment to excellence and customer satisfaction.
Overall, the hotel's staff is celebrated for their friendly approach, attention to detail and unwavering dedication to making every guest's stay comfortable and enjoyable.
Wi-Fi
However, there are mixed experiences with some guests citing that the wifi sometimes fails or does not reach their rooms effectively. A few reviews mention that the wifi signal can be insufficient at times and some guests have found the network to be unavailable in certain areas of the hotel. Despite these issues, the hotel appears to strive for a balanced and inclusive wifi offering, aiming to meet the standardized preferences of its guests.
Overall, while the wifi service at Hotel Ilunion Las Lomas has its strengths, there are areas for improvement to ensure a consistently reliable connection for all guests.
Pool
Parking
Family
The outdoor pool stands out as a perfect spot for families with many guests appreciating its family-friendly design. Children can enjoy playing in the pool area, which adds to the overall enjoyment of the stay. The breakfast buffet is also highlighted as particularly suitable for families, offering a variety of options to cater to different tastes.
The rooms are spacious and well-suited for families, providing ample space for everyone to relax. Despite some reviews noting that the rooms on the sides can be noisy and not fully soundproof, the overall comfort and convenience for families are emphasized. There are plenty of family-oriented facilities and strategic options that make the stay enjoyable for both parents and children. The staff is often mentioned as being friendly and helpful, ensuring that families feel well taken care of.
However, there are some areas where the hotel could improve, such as providing more play options and better bedding specifically for children. Additionally, noise from adjoining rooms and occasional disturbances from weddings or events can be a minor inconvenience.
Overall, Hotel Ilunion Las Lomas is seen as an ideal choice for families, offering a quiet location, great facilities for kids and a generally positive experience that makes it a good option for family stays.
4 Star
Despite its classification, the views on the facilities are mixed. Some guests appreciated the renovated aspects of what is otherwise regarded as an old hotel and found the rooms cozy, although simple. However, others noted that the basic double rooms could be more luxurious, lacking basic amenities such as tea and coffee. The small pool for a four-star hotel and thin walls were also points of dissatisfaction.
Moreover, the hotel is seen as overpriced given its features and the overall service which did not live up to the four-star expectations of several guests. However, a number of reviews acknowledged it as a good option for its price point and suggested it could be more accurately rated as a 3-star hotel with potential for improvement.
In summary, Hotel Ilunion Las Lomas offers a mixed bag of experiences with its four-star rating being a contentious point among guests, balancing between providing sufficient value and facing criticism for not meeting higher expectations.
Business
The front desk is especially welcoming to corporate visitors, ensuring a smooth check-in and assistance throughout one's stay. For quick stopovers or layovers in Merida, the hotel provides functional and efficient services, making it a preferred choice for professionals passing through. Whether for an express visit or a longer stay, the facilities are designed for both comfort and simplicity, offering good value and overall good condition for business meetings and technical stopovers.
Accessible
The hotel's overall layout is accessible, including common areas, pool and specific room types suited for handicapped people. Guests have noted that the hotel is stroller-friendly and highlighted the accessible facilities like room numbers and floors specially adapted for those with mobility issues.
Despite a few mentions of small elevators and the need for improved access in some areas, the hotel remains convenient. The availability of taxis and easy access to the city center further enhance its appeal to guests with special needs.
The hotel has gained a reputation as a welcoming place for all travelers, including those with disabilities. Staff friendliness and helpfulness were frequently praised, offering great service that makes visitors feel comfortable and valued during their stay. Overall, Hotel Ilunion Las Lomas provides a reliable and accommodating experience for guests with mobility concerns.
Outdoor Pool
Many guests appreciate the pool as a refreshing retreat, especially during the hot summer months or after a day exploring Mérida. The layout of the pool and surrounding lawn, which offers sufficient shade and ample lounging space, is also commended, providing a pleasant space for relaxation and family-friendly fun. The availability of umbrellas and lounge chairs contributes to the comfort and usability of the pool area.
Overall, the outdoor pool at Hotel Ilunion Las Lomas is a delightful amenity that adds significant value to the guest experience, praised for its cleanliness, beauty and relaxing atmosphere.
Dog Friendly
There are dedicated dog-walking areas that make it convenient for guests to exercise their pets. Although pets are primarily restricted to the rooms, they are allowed in certain areas like the cafeteria. However, some guests mention that dogs are not permitted in some common areas, which may require planning for those looking to dine on-site.
Overall, the hotel’s thoughtful provisions and inclusive policies receive high marks from pet owners with details such as large dog cushions, feeders and a pet kit adding to the convenience and appeal. The hotel’s pet-friendly rooms are well-maintained and offer everything needed to ensure pets feel as welcome as their human counterparts.
Yes, Hotel Ilunion Las Lomas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ilunion Las Lomas.
Yes, Hotel Ilunion Las Lomas welcomes dogs.
Yes, parking facilities are available at Hotel Ilunion Las Lomas.
No, Hotel Ilunion Las Lomas doesn't have a gym.
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