Merlo, Avenida del Deporte 121-32.348116,-65.004205(Show on Map)
9.5
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 03 Aug - Tue, 04 Aug03 Aug - 04 Aug
1 Room2 Guests
Info
Summary of reviews
Epic Hotel Villa de Merlo is celebrated for its prime location, offering guests a perfect balance of convenience and tranquility. Situated just steps from the city center, it provides easy access to local attractions, shops, dining options, and the casino, while maintaining a serene atmosphere conducive to relaxation.
Guests consistently praise the hotel's breakfast, which is described as superb and spectacular. The diverse range of offerings includes hams, cheeses, breads, and homemade sweets, all of excellent quality. Despite a minor issue with layout congestion, the breakfast experience is highly satisfying, providing a great start to the day.
The hotel rooms contribute significantly to the overall positive experience, being spacious, comfortable, and modern. Guests appreciate the ample storage, cleanliness, and attention to detail in room design, all of which enhance their stay.
Cleanliness is a hallmark of Epic Hotel Villa de Merlo, with its well-maintained facilities and meticulous care evident throughout the hotel. Pools are particularly noted for their impeccable condition, adding to the high-quality environment. The dedication to using quality materials and in-house preparation furthers the hotel's esteemed reputation.
The exceptional staff at Epic Hotel Villa de Merlo elevates the guest experience with their dedicated service and warm demeanor. Guests commend the attentive and professional staff, including notable individuals like Nicolás at reception and Lourdes in the bar area, for their remarkable hospitality.
The pool area, featuring both indoor and outdoor options, is another highlight, offering well-maintained and inviting spaces. The heated pool is particularly favored for relaxation, supported by additional facilities like the spa. Although there are limited hours for pool access, this does not detract from the overall positive perception of the amenities.
In summary, Epic Hotel Villa de Merlo provides a memorable experience through its ideal location, exceptional breakfast, comfortable rooms, outstanding cleanliness, and remarkable staff, complemented by excellent pool and leisure facilities.
Categories
Spa
This hotel features a comprehensive 800 m2 spa, offering a hydric circuit with humid sauna, dry sauna, bitherma/Scottish shower, hydromassage, contrast cube, and relaxation room. It includes indoor and outdoor heated pools with specialized features like swan neck, waterfall, cervical poltronas, and counter-current swimming. The spa provides a wide range of facial treatments, such as anti-age with collagen, deep cleansing, fangotherapy, lymphatic drainage, and hydrating with hyaluronic acid, alongside corporal treatments like decontracting with aromatherapy, sedative relaxing, reflexology, reiki, digitopressure, hot stone decontracting, and lymphatic drainage.
Family
This family-friendly hotel boasts an arcade/game room, indoor and outdoor pools, and a health club, providing ample recreational opportunities for all ages. The availability of family rooms and concierge services further enhances the family experience.
Pool
This hotel offers an outdoor pool with panoramic views. It also features stylish rooms and a spa, making it a luxurious choice for relaxation and recreation.
Indoor Pool
Outdoor Pool
Business
This hotel provides business-friendly amenities including desks and phones in each accommodation, as well as complimentary wireless internet access. There is also a restaurant, health club and bar/lounge. Other amenities include an indoor pool, outdoor pool, and a full-service spa.
Parking
This hotel offers both free private parking and covered parking for an extra cost, subject to availability. It provides convenient parking options for guests traveling by car. The hotel is located in a prime area of Villa de Merlo.
Accessible
Guests with accessibility requirements can find suitable rooms at Epic Hotel Villa de Merlo. The hotel includes accessible facilities to ensure a comfortable stay.
Gym
This hotel features a health club, an indoor pool, and a hot tub. It also offers spa services including massages, body treatments, and facials.
5 Star
This 5-star hotel offers a spa center, seasonal outdoor pool, hot tub, and sauna. Guests can enjoy local and international cuisine at Faustina Restaurant, relax at the bar/lounge, or utilize the 24-hour business center and meeting rooms.
Outdoor Pool
This hotel is a 5-star property offering a heated outdoor pool available seasonally from October to April. It also features an indoor heated pool, a spa, and is located near the center of Merlo.
Indoor Pool
This hotel offers a comprehensive wellness experience with an indoor pool, a hot tub, and a health club, providing a luxurious environment for relaxation and recreation. Guests can enjoy spa services including massages, body treatments, and facials alongside the pool facilities.
Luxury
Romantic
Free Wi-Fi
Room Types
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Standard Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Guest Reviews
9.5
Excellent
Review Summaries
Location
Nestled in a prime spot, Epic Hotel Villa de Merlo stands out for its enviable location just steps away from the bustling heart of town. Guests appreciate its proximity to the city center, making it easy to explore local shops, dining options, and the nearby casino. Despite its central position, the hotel provides a serene and stress-free environment with modern facilities that contribute to a relaxing stay. The harmonious blend of convenience and tranquility offers the perfect base for excursions or leisurely strolls through the vibrant streets, ensuring comfort and accessibility for all visitors.
Breakfast
Epic Hotel Villa de Merlo receives glowing praise for its breakfast offerings, noted by guests as a standout feature of their stay. The breakfast is consistently described as excellent, superb, and even amazing, with a remarkable variety that includes an array of hams, cheeses, breads, and homemade sweets. Guests appreciate the abundance and diversity of the breakfast options, describing it as very complete and even spectacular. The dining experience is further enhanced by the excellent quality of the food, which is frequently highlighted as one of the most enjoyable parts of staying at the hotel. While there's a minor note about congestion in the food layout, this does not detract from the overall impression of a high-quality and satisfying breakfast experience that complements the hotel's excellent service, facilities, and reasonable prices.
Rooms
The rooms at Epic Hotel Villa de Merlo consistently receive high praise from guests for their comfort and spaciousness. With plenty of storage space, these rooms provide an excellent environment for relaxation. Guests frequently mention the modern design and cleanliness, highlighting that the facilities are both comfortable and impeccably maintained. Descriptors such as beautiful and complete emphasize the attention to detail and quality found in the accommodations, ensuring a pleasant stay for visitors. Overall, the rooms are noted for being in very good condition and contributing significantly to the positive experience at the hotel.
Cleanliness
Epic Hotel Villa de Merlo is consistently praised for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight how spacious, clean, and comfortable the environment is. The pools are particularly noted for being impeccable, contributing to the overall sense of quality and care evident throughout the hotel. Visitors appreciate the attentive and pleasant staff, alongside the very good service that complements the pristine surroundings. On rare occasions, some guests feel that the cleaning after the first night could be improved, but this seems to be an exception rather than the norm. The hotel's dedication to using quality raw materials, often prepared in-house, further enhances its reputation, especially in the dining experience offered by the restaurant. Overall, Epic Hotel Villa de Merlo delivers a high standard of cleanliness, ensuring a pleasant and comfortable stay.
Staff
The Epic Hotel Villa de Merlo is renowned for its exceptional staff, garnering widespread praise from guests for their dedication and warmth. Visitors consistently highlight the attentiveness and helpful nature of the team, which contributes significantly to the overall experience at the hotel. Whether interacting with the reception staff or waiters, the service is described as amazing, marked by a professional yet pleasant approach.
Guests frequently commend specific individuals, such as Nicolás at reception and Lourdes in the bar area, for their impeccable service. The staff’s willingness to assist and their charming and polite demeanor make guests feel welcomed and supported throughout their stay. The cordiality and excellent disposition of the team enhance the ambiance of the hotel, ensuring that every guest feels valued and cared for.
Overall, the staff's friendly and kind nature, paired with their attentiveness and readiness to help, elevates the hotel’s services to an exceptional standard, leaving a lasting impression on those who visit.
Pool
Epic Hotel Villa de Merlo boasts an inviting pool area that has earned high praise from its guests. The hotel features both indoor and outdoor swimming pools that are described as impeccable and well-maintained. The heated pool, in particular, stands out for its excellent warmth, making it an attractive choice for guests looking to relax and unwind. The pools are part of a broader set of top-notch facilities, complemented by a spa, ensuring a well-rounded leisure experience. Visitors also appreciate the hotel's location and are quick to highlight the comfort and quality of amenities provided. Although some mention that the gym and pool have limited hours of operation from 9 AM to 9 PM, the overall sentiment towards the pool facilities remains overwhelmingly positive, with guests enjoying an excellent blend of relaxation and comfort during their stay.
FAQ
Yes, Epic Hotel Villa de Merlo has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Epic Hotel Villa de Merlo.
No, Epic Hotel Villa de Merlo doesn't allow dogs.
Yes, parking facilities are available at Epic Hotel Villa de Merlo.
