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Summary of reviewsThe Hilton Garden Inn Venice Mestre is a convenient and stress-free option for those looking to visit Venice with a bus station right in front of the hotel offering frequent buses to the city every 20 minutes. Guests appreciate the friendly and helpful staff, comfortable beds and plentiful breakfast, although opinions on the breakfast itself are mixed. The hotel's restaurant receives more positive comments for its quality and variety of dishes. The rooms are generally clean and spacious, although some guests experienced discomfort with soft beds and outdated bathrooms. The staff is one of the highlights of the hotel with guests praising their kindness and helpfulness. The spa is available at an extra cost and communication regarding it can be a problem, but those who did use it enjoyed the treatments and found it to be a relaxing experience. Free parking is available at the hotel, including a secure underground garage. The hotel is recommended for its great service and value for money, although some guests feel it only meets a 3-star standard. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Private massage and treatment room(s) - Number: 1
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Solarium(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Relaxation Room(s) - Number: 1
Sun loungers
Spa facilities opening hours:10:00 - 20:00
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Detox massage
Sports massage
Signature massage
Body scrub
Foot bath
Aromatherapy
Reflexology
Manicure
Pedicure
Waxing
Spa services hours:10:00 - 20:00
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Hilton Garden Inn Venice Mestre
Queen Room with Two Queen BedsAir-conditioned room with modern décor, parquet floors and an LCD satellite TV. Wi-Fi is free.
King RoomAir-conditioned room with modern décor, parquet floors and an LCD satellite TV. Wi-Fi is free.
Corner King SuiteFeaturing a comfortable lounge area, this air-conditioned suite has modern décor, parquet floors and an LCD satellite TV.
King Room - Mobility Accessible Air-conditioned room with modern décor, parquet floors and an LCD satellite TV. Wi-Fi is free.
This room offers disability access.
Superior Queen Room with Two Queen BedsAir-conditioned room featuring a 32" LCD TV, a tea/coffee maker and small fridge. It includes 2 large double beds and free WiFi. It has pool or garden views.
Superior King RoomAir-conditioned room featuring a 32" LCD TV, a tea/coffee maker and small fridge. It includes an extra large double bed and free WiFi. It has pool or garden views.
Twin RoomAir-conditioned room with modern décor, parquet floors and an LCD satellite TV. Wi-Fi is free.
The Hilton Garden Inn Venice Mestre is ideally located for anyone looking to visit Venice with a bus station right in front of the hotel that offers frequent buses to the city every 20 minutes. The hotel is also conveniently close to Mestre city center and the airport with public transport easily accessible. Guests were impressed with how easy it was to get to Venice and praised the hotel's location for being quiet and spacious. The friendly and helpful staff were also commended, along with the comfortable beds and plentiful breakfast. With a free car parking option available and tickets for the bus to Venice sold at the hotel, this is the perfect spot for a convenient and stress-free stay.
Breakfast
Guests have mixed opinions about the breakfast at Hilton Garden Inn Venice Mestre. Some describe it as a great choice with delicious food, a wide variety of options and excellent service. Others find it average or nothing special with not enough healthy options or poor quality food. Some criticize the slow refill of empty buffet trays and the high price of €15 per person. However, most guests appreciate the cleanliness, organization and comfort of the breakfast area, as well as the egg menu al Carte and the coffee. The breakfast seems to cater to Italian tastes with a focus on sweet pastries and meat, but lacking in vegetables or cheese for some guests. Overall, it can be a good value if included in the room rate, but not worth paying extra for. The hotel's restaurant, in contrast, receives more positive comments for its quality and variety of dishes.
Dinner
The dinner at Hilton Garden Inn Venice Mestre's restaurant received mixed reviews from guests. Some found the dishes to be very delicious and appealing to the eye. However, others advised that nearby restaurants serve better food and that the hotel's restaurant is pricey for what it offers. Despite this, the restaurant is available for dinner at a decent price and some guests enjoyed lunch and dinner there, appreciating the fine choices. Overall, guests suggest that the restaurant could use some improvements with more options and variety for both lunch and dinner.
Rooms
The rooms at Hilton Garden Inn Venice Mestre were a mix of modern and old with some guests experiencing discomfort with soft beds and outdated bathrooms. However, most reviews spoke highly of the clean and spacious rooms, comfortable beds and contemporary design. Guests appreciated the availability of coffee, tea and water in the rooms. Some complaints included small details like unchanging glasses and water bottles, while others noticed noisy heating systems and disappointing TV channel options. Overall, guests found the rooms to be comfortable and clean, albeit with some room for improvement. The hotel also accommodated room change requests upon check-in.
Beds
The Hilton Garden Inn Venice Mestre offers a range of beds in their guest rooms with varying comfort levels. Some guests found the beds uncomfortable, citing issues with soft and sagging mattresses, firm pillows and old, scratchy blankets. Others, however, enjoyed their stay and raved about the beds, describing them as comfortable and wonderful with good quality mattresses. It's worth noting that some guests with allergies had issues with feather pillows and blankets. All in all, while there were some mixed reviews, it seems that most guests were able to get a good night's rest in the hotel beds.
Cleanliness
The Hilton Garden Inn Venice Mestre is a great option for a short trip to Venice. Overall, guests found the hotel to be clean and well-maintained with some describing it as spotless and super clean. However, there were some issues with specific rooms, including dirty floors and cracked tiles. Some guests also noted rust in the bathroom and empty shower gel dispensers, while others commented on the helpfulness of the housekeeping staff. One standout feature was the spa, which was described as relaxing and pristine. Despite a few minor concerns, the majority of guests had a positive experience with the cleanliness of the hotel.
Staff
Guests of Hilton Garden Inn Venice Mestre seem to agree that the staff is one of the highlights of the hotel. The reception, restaurant and housekeeping staff are all noted for their kindness and helpfulness. Some reviewers praised specific staff members, such as Javidem, Laura and Chantal for their excellent service. The staff is also described as professional and competent and several guests appreciated that they were offered assistance without having to ask. The hotel's garage is mentioned as a nice feature and some guests were pleased that there was no extra charge for it. Overall, guests found the staff to be friendly, accommodating and eager to help in any way they could.
Spa
The Hilton Garden Inn Venice Mestre has a complete spa with many different facilities available. However, some guests were disappointed to find out that the spa comes at an extra cost and wished they had more information about the additional charges. Communication from the staff regarding the spa was also a problem for some guests, leading to missed appointments or confusion about availability. Despite these issues, those who did use the spa enjoyed the treatments and found it to be a relaxing experience. Keep in mind that the spa is not included in the hotel rate and needs to be booked by the hour; additionally, some guests noted that the spa is actually located outside of the hotel.
Parking
Guests of the Hilton Garden Inn Venice Mestre will be pleased to know that free parking is available at the hotel, including a secure underground garage. The location is perfect for reaching Venice and the garage is conveniently located with easy access to the rooms. Guests have praised the hotel for the size of the garage as well as the safety and security of the parking facilities. Some guests have commented on the fact that they were charged an extra fee for parking or were surprised that electric car charging was not included in the standard amenities. Overall, however, visitors appreciate the free parking and spacious garage available at this hotel.
4 Star
The Hilton Garden Inn Venice Mestre is a beautiful hotel with top-notch receptionists and breakfast. Although some guests expected more amenities like bathrobes and slippers in their rooms, overall the hotel is recommended for its great service and value for money. While some guests feel it only meets a 3-star standard, others describe it as a very nice 4-star hotel with all the necessary facilities.
Yes, Hilton Garden Inn Venice Mestre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hilton Garden Inn Venice Mestre. For more information, read the answers to the Spa questionnaire
Yes, Hilton Garden Inn Venice Mestre welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Venice Mestre. For more information, read the answers to the Parking questionnaire