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Four Seasons Hotel Mexico City

Mexico City , Paseo De La Reforma, 500 Colonia Juarez (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Four Seasons Hotel Mexico City offers exceptional service with a luxurious atmosphere, making for an unforgettable stay. The location is amazing with many attractions and restaurants within walking distance. Guests raved about the breakfast which is a highlight of the day and the spacious rooms with comfortable beds. The impeccable cleanliness and attentive staff were also praised. Some guests had mixed reviews about the quality of the food in the hotel's restaurants. However, overall the hotel is luxurious and comfortable with exceptional customer service that exceeds expectations. The facilities, world-class concierge service and lovely atmosphere make it an incomparable hotel.
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Hotel with EV Charging Stations,

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Heated Pool Outdoor Pool

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Business Hotel

Hotel with Parking,

EV charging stations

Accessible Hotel

Hotel with Gym,

5-Star Hotel

Hotel with Outdoor Pool,

Hotel with Heated Pool,

Room Types

Deluxe King Room The largest at the hotel, this room features one king bed, a seating area and large windows with views of the courtyard. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Deluxe Double Room with Two Double Beds The largest at the hotel, this room features 2 double beds, a seating area and large windows with views of the courtyard. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Premier Room With high ceilings, this room features one king bed and French doors with views of the courtyard. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Four Season Executive Suite Burdeos This suite features one king bed in the separate bedroom, a spacious living room and views of Burdeos Street. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Four Seasons Executive Suites Reforma This suite features French door that separate the bedroom from the living room, and views of Paseo de la Reforma. Additional amenities include 2 flat-screen TVs, Other amenities include iPod docking station, DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Four Seasons Executive Suite Courtyard This suite features 2 flat-screen TVs, iPod docking station and a separate seating area. Other amenities include DVD player, alarm clock and in room safe. The bathroom features a hair dryer, slippers and bathrobe.

Superior King Room This room has 1 king-sized bed and seating area. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The private bathroom offers a bathrobe, slippers and a hairdryer. A mini bar is also available.

Superior Double Room with Two Double Beds This room has 2 double beds and a seating area. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The private bathroom offers a bathrobe, slippers and a hairdryer. A minibar is also available.

Premier King Room with Terrace This room has 1 king-sized bed and seating area. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The private bathroom offers a bathrobe, slippers and a hairdryer. A mini bar is also available.

One-Bedroom Suite This room has 1 king-sized bed and seating area. Other amenities include iPod docking station, LCD TV, DVD player, alarm clock and in room safe. The private bathroom offers a bathrobe, slippers and a hairdryer. A mini bar is also available.

Master Suite with City View This suite provides a private bathroom, and an electric kettle.

Master Suite with Garden View This suite features a private bathroom and an electric kettle.

Presidential Suite This suite features a private bathroom, and an electric kettle.

About Four Seasons Hotel Mexico City

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Guest Reviews

9.0

Excellent

Location

If you're looking for a hotel with a terrific location in bustling Mexico City, the Four Seasons Hotel Mexico City won't disappoint. Guests have described the hotel as centrally located with many attractions and restaurants within walking distance. The hotel is situated along tree-lined Reforma, nestled between the beautiful neighborhoods of Polanco, Rosa y Chapultepec’s museums & Palace and just a 5-minute walk from the entrance to Chapultepec Park. It's also close to Roma and Contesa. The courtyard and location are great and everything is easily accessible from the hotel. The bottom line is that the location of the Four Seasons Hotel Mexico City is excellent and makes it a great place to stay for any traveler looking to explore Mexico City.

Breakfast

The breakfast at Four Seasons Hotel Mexico City is praised by guests as being the highlight of their day. The food at the restaurant is top-notch and the staff are more than happy to accommodate special requests. Guests particularly loved the pan dulce and the coffee service in the morning. Though limited in options due to COVID, all the food served was excellent. If you're looking for a delicious breakfast during your stay in Mexico City, look no further than Four Seasons Hotel.

Dinner

The Four Seasons Hotel Mexico City offers a variety of dining options, including an Italian restaurant in the front of the hotel. Although some reviewers have noted that the restaurant and bar may close early on weekends, the food is generally well received. While a few guests have mentioned that the quality of the food could be improved, many others have found it to be really good. However, there have been some negative comments about the limited menu at IL Becco and the salty food. One guest had a less than satisfactory experience with a capuccino being served lukewarm. It is worth noting that there have been mixed reviews about the hotel's restaurants with some guests having a negative experience due to the quality of the food, service or lack of variety. Despite some inconsistencies, the hotel has received praise for its good restaurants.

Rooms

The Four Seasons Hotel Mexico City offers spacious rooms with comfortable beds and large bathrooms, making for a pleasant stay. While some guests felt the rooms were a bit dated, others found them to be amazing and beautiful with a European-style courtyard design. The mattresses were super comfortable and divine, ensuring a good night's sleep. The hotel facilities, service and food were also praised. Some minor issues were noted, such as the need for new faucets and vanities in the bathroom and some of the furniture appeared old and worn. One guest had a remote room far from the elevator, but noise was not an issue. Overall, the hotel is luxurious and comfortable with excellent service from the friendly staff.

Beds

If you're looking for a hotel with comfortable beds, Four Seasons Hotel Mexico City might just be the place for you. Many guests claimed that the beds were some of the most comfortable they had ever experienced at a hotel with some even calling them "divine" and "exquisite." Whether you prefer a softer or harder mattress, guests agree that the beds are super comfortable. Some guests noted that the beds are Full size rather than queen, but this didn't seem to detract from the overall level of comfort. Additionally, the linens were praised for being amazing. Overall, guests had great night's sleeps thanks to the comfortable beds.

Cleanliness

If you're looking for a stay that offers the utmost cleanliness, Four Seasons Hotel Mexico City is the place to book. Guests are raving about the beautiful and comfortable hotel, which is kept spotless and refined by amazing housekeeping and staff services. The staff here are incredible, making sure guests are comfortable and happy throughout their stay. The rooms are exceptionally clean and well-kept with one guest describing the hotel's attention as 'impeccable.' Even non-English speaking travelers can attest to the cleanliness of the hotel, using words like 'muito limpo.' Several guests agree that everything is always in order, making for a fantastic vacation experience. Sadly, one guest had a negative cleaning experience, citing leftover food on the floor. But don't let that deter you, guests overall cannot recommend this hotel enough - nada compares.

Staff

If you're looking for unparalleled service and impeccable attention to detail during your stay in Mexico City, look no further than the Four Seasons Hotel. From the moment you arrive, the staff will make you feel right at home with their warmth, kindness and professionalism. They cater to your every need and are extremely considerate of their clients, ensuring you have everything you need to have a comfortable and extraordinary stay. The concierge service is especially noteworthy with world-class support and assistance for everything from booking restaurants to arranging COVID-19 tests for travel requirements. The facilities are exceptional with a beautiful courtyard and lovely accommodation. Although some guests had negative experiences with a few staff members, the vast majority were super nice, attentive and went above and beyond to make their guests feel welcome. Overall, the staff and service at the Four Seasons are fantastic, providing 5-star quality customer service that is sure to exceed your expectations.

5 Star

The Four Seasons Hotel in Mexico City has been described by guests as exceptional, beautiful and a great classy hotel with improvements. Many have had a really impressive experience and found the facilities and customer service to be 5-star. The hotel features world-class concierge and services, making it the best hotel to stay in Mexico. Guests have described it as an unforgettable stay and an excellent choice for those travelling with pets. The hotel has been praised for its exceptional service and lovely atmosphere. Overall, it is truly an amazing 5-star hotel that guests won't forget.

Luxury

The Four Seasons Hotel Mexico City is a beautiful property that exudes quiet luxury. Despite some guests noting that it can be overpriced and has an old-fashion feel, the hotel's facilities are still up-to-date and 5-star. Guests rave about the Four Seasons service and how everything about the hotel is lovely. The hotel's high standard of service and amenities make it an incomparable hotel with beautiful spa facilities that have left some guests amazed. Overall, the Four Seasons Hotel Mexico City delivers exactly what guests expect from the luxury brand in every way, from its quality to its stunning appearance.

Yes, Four Seasons Hotel Mexico City has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Four Seasons Hotel Mexico City.

Yes, Four Seasons Hotel Mexico City welcomes dogs.

Yes, parking facilities are available at Four Seasons Hotel Mexico City.

Yes, Four Seasons Hotel Mexico City has a gym.

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