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Hilton Mexico City Reforma

Mexico City , Avenida Juarez, 70 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Mexico City Reforma is a highly recommended hotel for travelers looking for a centrally located and comfortable stay in the heart of the city. The hotel's excellent customer service, spacious and comfortable rooms with incredible views and great amenities such as a well-equipped gym and beautiful outdoor pool make it a great choice for both business and leisure travelers. Guests have praised the hotel's fantastic breakfast spread and the friendly and helpful staff with the concierge and bar staff receiving special mentions. Families with children also appreciate the hotel's indoor pool for kids. While some guests have reported issues with cleanliness and pool maintenance, the majority of reviews are positive and recommend the hotel as a luxurious downtown oasis.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Standard King Room Recently remodeled and decorated with sober colored upholstery, giving an elegant and sophisticated sensation. King size bed City Views Bathroom with marble walls Brand new soft carpet Large work desk Ergonomic chair Up to 3 guests with an additional bed, WiFi (free for Honors Members)

Business King Suite Ideal for guests who are not only looking for a wonderful rest, but also a space to work comfortably. Beautifully decorated with sober colored tapestries. King size bed Stunning views of the city Complimentary WiFi Separated social area Large working desk Two bathrooms with marble walls and bathtub Two closets One 55-inch TV Up to 3 guests with an additional bed

Double Junior Suite Decorated with classy neutral colored tapestries and a brand new carpet, offering an excellent natural daylight. Complimentary WiFi Two queen size beds Extraordinary views of the city Separated living room Separate shower and bathtub Two 55-inch TVs Up to 4 guests

King Junior Suite Decorated with high quality furniture and extraordinary neutral colored tapestries. King size bed Complimentary WiFi Breathtaking panoramic views of the city Living room area Large working desk Bathroom with marble walls and a bathtub Up to 3 guests with an additional bed

Standard Double Room with Two Double Beds Get delight in an unforgettable pleasure in this room. Two double beds City Views Bathroom with marble walls Brand new soft carpet 55-inch TV Work desk Ergonomic chair Up to 4 guests, WiFi (free for Honors Members)

King Master Suite Comfort, space and elegance, this suite is located on the north corner of the hotel, so you can enjoy panoramic views not only in the living room, but also at the Jacuzzi. King-sized bed Premium Alameda park front view Complimentary WiFi Separated living room and social area Whirlpool Large work desk with ergonomic chair Connecting room. Up to 3 guests with an additional bed.

Executive Double Room The room has a 55-inch flat-screen TV, a clock-radio with MP3 connection, a coffee maker and a minibar. The work area comes with a designer ergonomic chair. Luxury toiletries are included in the bathroom. This room offers complimentary WiFi.

Executive King Room It includes a 55-inch flat-screen TV, a clock-radio with MP3 connection, a coffee maker and a minibar. The work area comes with a designer ergonomic chair. Luxury toiletries are included in the bathroom. Complimentary WiFi is available.

King Room - Disability Access This double room features air conditioning. Handicapped facilities are available.

King Room with Alameda View - High Floor The unit has 1 bed.

Executive King Room with Alameda View The unit has 1 bed.

About Hilton Mexico City Reforma

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Guest Reviews

8.8

Excellent

Location

Hilton Mexico City Reforma is a centrally located hotel that's perfect for those looking to explore the city. It's situated in a prime spot that makes it easy to reach many tourist attractions and shops and it's within walking distance of the historic city center. The hotel is clean and comfortable and guests can enjoy excellent customer service from the friendly and helpful staff. With a range of amenities, including a nice park opposite, staying at this hotel is a great choice. The location is also ideal for those with business at nearby offices - one guest even mentioned how their meeting times were accommodated thanks to the hotel's central location. All in all, the Hilton Mexico City Reforma is an excellent option for travelers who want to be right in the heart of the action.

Breakfast

If you're looking for a hotel with a great breakfast, the Hilton Mexico City Reforma is definitely worth considering. Guests have praised the hotel's breakfast spread, calling it "fantastic," "delicious," and "very good." One guest even said that breakfast was the only thing that was worth paying for at the hotel. There's a lot of variety on offer, from the "copious" petit-déjeuner to the "muy rico y variado" desayuno buffet. The breakfasts and happy hours in the 26th floor executive lounge are exceptional with guests enjoying a peaceful and relaxed dining experience. While some guests have commented that the breakfast in the executive lounge could be improved, overall it's a great option. The only downside is that breakfast is pricey if it isn't included in your stay, so you might want to go elsewhere if you're looking for a cheaper option. Finally, it's worth noting that some guests have had issues with breakfast not being included or with unclear communication about whether it's included or not, so be sure to double-check before you sit down to eat.

Rooms

The Hilton Mexico City Reforma boasts spacious and comfortable rooms with incredible views of the city. While some guests noted that the furnishings were a bit dated, others found the rooms to be clean and tidy. The beds and pillows were consistently comfortable and some guests loved the immense suites with panoramic views on the upper floors. A few reviews mentioned noise from the air conditioning units or unpleasant smells, but overall the rooms were praised for their comfort and size. The hotel's location in the historic city center was a major plus for guests. While some noted that the rooms could use some updates, others appreciated the charm of the older interiors. Overall, the Hilton Mexico City Reforma offers a comfortable and well-located option for visitors to the city.

Beds

If you're looking for a luxurious stay in Mexico City, the Hilton Mexico City Reforma is just the place for you. The beds in the rooms are some of the most comfortable you'll ever sleep in with guests consistently praising their relaxation and comfort. The mattresses are praised as being incredibly comfortable and the pillows are just as great. Even more, the beds are large enough to sprawl out on and truly feel comfortable. Suffice it to say, these beds will make you feel like you're sleeping on a cloud. Overall, you can expect to get a great night's sleep at the Hilton Mexico City Reforma thanks to these top-notch beds.

Cleanliness

Hilton Mexico City Reforma has received mixed reviews regarding its cleanliness from guests. While some have reported issues such as dirty bathrooms or dated furniture, the majority have praised the hotel for its cleanliness and tidy appearance. Guests have mentioned the hotel's modern and welcoming atmosphere, as well as its helpful staff. Some guests have pointed out the heated pool could use more attention, but overall the hotel is perceived as clean and reasonably priced.

Staff

If you're looking for a hotel with excellent staff, look no further than Hilton Mexico City Reforma. The personnel are praised for their attentive, helpful and friendly approach, making guests feel welcomed and valued throughout their stay. The hotel has a great range of facilities, including a gym, pool and comfortable rooms that guests loved. The hotel's concierge Nayeli Hernandez is singled out for providing outstanding services and the bar staff, German and Victor, are commended for their impressive customer service. The only downside mentioned by some guests was the recepción staff who did not give useful information or were sometimes charmless. Nonetheless, guests appreciate the hotel's safe, clean and vibrant location.

Gym

If you're looking for a hotel that offers great workout facilities, Hilton Mexico City Reforma has definitely got you covered. The gym at this hotel is highly praised by guests with many describing it as "great" and "enormous". The fitness center is well-equipped and kept pristine, making it an ideal space to work out and unwind during your stay. Even those who found the gym to be a bit dated and dirty were still able to get a good workout in. There are also other facilities such as a pool and rooftop terrace, which provide additional spaces to relax and enjoy the views. Overall, the gym at Hilton Mexico City Reforma is definitely worth checking out if you're a fitness enthusiast or just looking for a great place to get some exercise while traveling.

Pool

The Hilton Mexico City Reforma features two pools, one indoor for relaxation and one outdoor with swim lanes and a terrace that offers stunning city views. The pools have a comfortable temperature and a good size. Fresh towels are provided for guests. The outdoor pool can be closed due to events and in some cases, it may be unavailable due to maintenance work (which guests may not be accurately informed of). Additionally, some guests reported that the outdoor pool was dirty in the afternoon. However, other guests described the indoor pool as super and nice. The hotel's location is spot on and it has a great area to sunbathe. Families with kids also appreciate the hotel's indoor pool for children, which is great for them to enjoy. In summary, although the hotel has some issues with pool maintenance and availability, guests who are able to take advantage of the pools and terrace generally leave positive reviews about their experience.

Family

Looking for a family-friendly hotel in Mexico City? Look no further than the Hilton Mexico City Reforma! Families who have stayed here rave about the comfort they feel with spacious rooms that accommodate everyone. And better yet, the hotel's amenities cater to both parents and children. Kids will love the indoor pool, where they can splash and play to their heart's content, while parents will appreciate the safety and peaceful atmosphere of the hotel. In fact, this hotel is great for family reunions with multiple rooms on a single floor that can accommodate everyone in your clan. Plus, the views from the rooms are breathtaking. All of these features add up to an excellent stay for families. So, if you're looking for a hotel that can cater to your whole family's needs, the Hilton Mexico City Reforma is definitely worth checking out!

5 Star

Hilton Mexico City Reforma is a highly recommended hotel for tourists who want to experience quality service and excellent facilities. Despite some negative feedback from a few guests, the majority of the reviews were exceptional with guests praising the hotel's tranquility and safety right in the heart of the vibrant city. The hotel's excellent fitness facilities, equipped pool and great breakfast spread left guests sated and impressed. The hotel is a fantastic vacation destination that is highly recommended with families leaving the hotel happy with their experience. The hotel isn't perfect, but it's still a comfortable and luxurious downtown oasis - perfect for a stay in the city.

Outdoor Pool

The Hilton Mexico City Reforma boasts a beautiful outdoor pool with swim lanes and a terrace that offers stunning views of the city. Guests highly praised the location and enjoyed spending time at the pool and terrace. However, some negative reviews mentioned that the pool was closed or not clean. Unfortunately, some guests found the pool closed due to construction or events, but others were able to relax and have a great time by the pool.

Yes, Hilton Mexico City Reforma has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hilton Mexico City Reforma.

Yes, Hilton Mexico City Reforma welcomes dogs.

Yes, parking facilities are available at Hilton Mexico City Reforma.

Yes, Hilton Mexico City Reforma has a gym.

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