Hilton Mexico City Santa Fe

Mexico City , , Antonio Dovali Jaime, 70 (Show on Map)


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Summary of reviewsThe Hilton Mexico City Santa Fe is a luxurious and exceptional five-star hotel that offers first-class accommodations and exceptional service. The hotel is located in a safe and convenient area above a large mall with great access to nearby attractions. The breakfast buffet is exceptional and included in the room rate, while the dinner menu receives mixed reviews. The rooms are lovely, spacious and clean with modern facilities and comfortable beds. The hotel is consistently praised for its immaculate state and commitment to cleanliness. The staff is extraordinary, friendly and attentive, making guests feel welcome from check-in to check-out. The fitness amenities, including the gym and pool, are purposefully equipped and kept in good condition. Though there are some issues with valet parking and limited signage around the mall, the hotel is an overall spectacular weekend getaway or vacation destination.
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Hotel with EV Charging Stations

Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Family Friendly Hotel

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Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types
Double Room with Two Double Beds Elegant room that offers ironing facilities, working desk, Wi-Fi, flat-screen cable TV and a stocked minibar. The spacious bathroom provides toiletries and a hairdryer.

King Room Elegant room that has 1 king-sized bed, stocked minibar, coffee maker and ironing facilities. The spacious bathroom provides toiletries and a hairdryer.

Junior King Suite with Seating Area Comfortable and elegant suite that has a coffee maker, bath tub, flat-screen cable TV, ironing facilities and a stocked minibar. Wi-Fi is available. The spacious bathroom provides toiletries and a hairdryer. Executive Floor access: - Exclusive lounge - Continental breakfast served everyday. - 3 hours each afternoon of snacks, wine and beer.

One-Bedroom King Suite Elegant and large suite equipped with a flat-screen cable TV, coffee maker, shower, minibar, and a seating area. The spacious bathroom provides toiletries and a hairdryer. Executive Floor access: - Exclusive lounge - Continental breakfast served everyday. - 3 hours each afternoon of snacks, wine and beer.

Executive Double Room with Two Double Beds This double room with Two double beds is on the executive floor and has access to the executive lounge. Executive Floor access: - Exclusive lounge - Continental breakfast served everyday. - 3 hours each afternoon of snacks, wine and beer.

Executive King Room King room on the executive floor with access to the executive lounge. Executive Floor access: - Exclusive lounge - Continental breakfast served everyday. - 3 hours each afternoon of snacks, wine and beer.

King Room - Disability Access Boasting a balcony, this double room also offers air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.

About Hilton Mexico City Santa Fe
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Guest Reviews
8.8
Excellent
Location
The Hilton Mexico City Santa Fe is a calm oasis located in the bustling city of Mexico City. Guests love the great location of the hotel, which is right above the Samara shopping center, providing direct access to a large mall. The location is also in the safe Santa Fe area, making it convenient to move around. The hotel is also located near Carpa Santa Fe with quick access to Plaza Samara. In fact, the plaza is right below the hotel, making it very convenient and comfortable for guests. Some guests did mention that there were a few issues such as poor lighting in hotel hallways, high prices in the area and limited signage around the Samara shopping center. However, overall guests highly recommended the Hilton Mexico City Santa Fe for its excellent location and convenience.

Breakfast
If you're a breakfast lover, you're in for a treat at the Hilton Mexico City Santa Fe. According to guests, the breakfast buffet was beautiful, excellent, exceptional and even exceeded their expectations. Many highlighted the delicious chilaquiles and freshly baked breads. Some guests did mention that the breakfast could use more variety, but overall, the quality of the food and service was top-notch. Bonus points for the freshly brewed coffee in the room and the fact that breakfast was included in the room rate. Just make sure to plan your day accordingly, as access to the restaurant after breakfast hours may be limited.

Dinner
Guests of the Hilton Mexico City Santa Fe have mixed feelings about the dinner options available. While some find the menus simply okay, others praise the delicious food on offer. Many suggest exploring the many nearby restaurants and opting for take-out if possible. However, the hotel's own restaurant comes highly recommended by those who enjoy the cuisine. Unfortunately, the breakfast options didn't live up to the same standards as the dinner menu with some criticizing the quality and portion size. Overall, there seems to be room for improvement in terms of the quality and flavor of the hotel's meals, particularly at the restaurant Madera.

Rooms
The Hilton Mexico City Santa Fe has lovely, clean and spacious rooms that fulfill expectations with excellent amenities, modern facilities and comfortable beds. Guests appreciate the elegance and luxury of the rooms, as well as the prompt response to any problems. Some guests had issues with the size or maintenance of the room, but overall, the rooms are very comfortable and clean. The only downside is that some guests couldn't enjoy the view due to the obstructed windows. Nevertheless, the hotel offers a beautiful pool and excellent food.

Cleanliness
If you're looking for a hotel that prioritizes cleanliness, Hilton Mexico City Santa Fe is an excellent choice. The hotel is consistently praised for its immaculate state with guests describing it as the "cleanest" and "very clean." The modern facilities are also highlighted for their cleanliness with guests impressed by the hotel's attention to detail in keeping the premises spotless. The rooms receive specific praise for being clean, spacious and luxurious. The hotel follows strict protocols for sanitization, putting guests' minds at ease during their stay. While there were a few comments about lack of cleanliness in the pool and certain rooms, these are outliers in an otherwise glowing review of the hotel's commitment to cleanliness. Overall, if you're looking for a hotel where "limpieza" (cleanliness) is a top priority, Hilton Mexico City Santa Fe won't disappoint.

Staff
The Hilton Mexico City Santa Fe boasts an extraordinary staff that goes above and beyond to make guests feel welcome. The reception staff is consistently friendly and helpful and all staff members are open to helping guests at any time, exceeding expectations. The hotel also receives praise for its excellent service, food and facilities with the wait staff garnering particular accolades for their kindness and helpfulness. Despite a few negative comments, most guests report excellent attention from the staff with some individuals being singled out for their exceptional service. While the Executive lounge experience may be lacking and a few guests have reported poor interactions with specific employees, overall the staff at the Hilton Mexico City Santa Fe receive high marks for their friendliness, attentiveness and level of service.

Gym
If you're a fitness enthusiast, then you'll love staying at the Hilton Mexico City Santa Fe. The 24/7 gym is a great addition to the hotel, allowing you to work out whenever you desire. The gym is also very good and purposefully equipped, making it a great value for its price. Despite not being perfect, the gym's tranquility and fitness equipment will keep you motivated. And if swimming is more of your thing, you'll be pleased to know that the hotel has a great pool as well. Overall, if you're in search of a hotel that provides fabulous fitness amenities, the Hilton Mexico City Santa Fe is definitely worth checking out.

Pool
The Hilton Mexico City Santa Fe boasts a beautiful pool with a spectacular view, making it the most attractive feature of the hotel. Despite some reviewers finding the pool incredibly cold, guests were still able to sunbathe during maintenance closure. Unfortunately, some guests were also disappointed with the lack of hot water in the pool and the unavailability of food and service in the area. However, some guests still found the pool to be great with some calling it a "geweldig zwembad" and others enjoying surprises. Families may want to avoid the area on Fridays when it can become crowded and turn into a party zone, but overall, the pool remains a nice amenity despite some drawbacks.

Parking
The Hilton Mexico City Santa Fe has received mixed reviews regarding its parking services. Some guests claim that the parking arrangement is inefficient and tiring with no valet parking available. Others note that they had to park in the mall behind the hotel and pay a high fee for it. However, positive reviews state that the parking lot is able to accommodate hybrid vehicles and some guests have not found any issue with parking. While there may be some confusion about the payment and protocol for parking, the views from the guest rooms are said to be breathtaking. It should be noted that there is no on-site valet parking available.

5 Star
If you're planning a trip to Mexico City and looking for a five-star hotel, the Hilton Mexico City Santa Fe is a top pick. Guests rave about the exceptional facilities and services with many describing their experience as exceptional or perfect. From the beautiful pool to the comfortable rooms, everything about this hotel is excellent. The breakfast is also delicious and the staff is attentive and friendly. Despite a few minor hiccups, such as issues with the valet parking and discrepancies with discounts, most guests highly recommend this hotel and would return for another stay. Don't miss out on the chance to experience the spectacular weekend getaway or simply relax in the comfortable rooms. Overall, the Hilton Mexico City Santa Fe provides an extraordinary and memorable stay for all its guests.

Luxury
If you're visiting Mexico City and want to experience luxury at its finest, then look no further than the Hilton Mexico City Santa Fe. After reading the glowing reviews from recent guests, it's hard not to be impressed with this hotel. Many have raved about the first-class accommodations, noting that the rooms are luxurious, clean and comfortable. The hotel's décor is also worthy of praise with many admiring its beauty. While some may be skeptical at first about what a 5-star hotel truly entails, rest assured that the Hilton Mexico City Santa Fe lives up to its reputation. This is without a doubt, one of the best hotels in the city, offering guests an unparalleled luxury experience that will leave them feeling pampered and well-cared-for.


Yes, Hilton Mexico City Santa Fe has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hilton Mexico City Santa Fe.

Yes, Hilton Mexico City Santa Fe welcomes dogs.

Yes, parking facilities are available at Hilton Mexico City Santa Fe.

Yes, Hilton Mexico City Santa Fe has a gym.
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