Hotel Marquis Reforma

Mexico City , , Paseo De La Reforma 465 (Show on Map)


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Summary of reviewsHotel Marquis Reforma is a luxurious five-star hotel located in a prime location in Mexico City with easy access to parks, museums and local street food stalls. The hotel offers top-notch facilities and services with comfortable rooms and luxury bathroom accessories. The staff is extremely friendly and helpful, always ready to meet guests' needs. The breakfast is delicious, although not included in the room rate and the dinner is rated as satisfactory. The spa is a great way to unwind after a long day of sightseeing and the pool has mixed reviews. The beds are comfortable with beautiful views and the hotel provides everything guests need for a comfortable and luxurious stay. The hotel's cleanliness is impressive and the staff is described as adorable, super professional and providing a real 5-star service, treating guests like family. Overall, Hotel Marquis Reforma is an excellent option offering guests a wonderful experience in Mexico City.
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Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

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Hotel near Nightlife Spots

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  Indoor Pool  


Hotel with Free Wi-Fi

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5-Star Hotel

Hotel with Indoor Pool

Room Types
Deluxe King Room This room features garden views, chocolate brown wood furniture and a spacious marble bathroom that provides an elegant and pleasant ambient. There is high speed internet (wireless and cable connection), LCD TV, air conditioning, movie rent system, electronic safe, bathrobes and slippers and a vast array of luxurious amenities.

Junior Suite This spacious room with two modules offers an excellent working and meeting space with a separate living room and glass working desk with access to the LCD TV and high speed internet, air conditioning, movie rent system and electronic safe. The marble bathroom features a bathrobes, slippers and a vast array of luxurious amenities.

Superior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a minibar, a seating area, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Superior King Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit has 1 bed.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.

Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit has 2 beds.

Deluxe Junior Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit has 2 beds.

Superior Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.

Superior Suite This suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a TV with cable channels, a minibar, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.

About Hotel Marquis Reforma
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Guest Reviews
8.7
Very Good
Location
If you're looking for a prime location in Mexico City, the Hotel Marquis Reforma has got you covered. Across from the Four Seasons and next to the St Regis and the Ritz, this hotel is excellently situated. Guests rave about the central and convenient location with plenty of dining options nearby. The facilities are top-notch with luxury bathroom accessories and comfortable rooms. The staff is also extremely friendly and helpful, always ready to meet guests' needs. With easy access to parks, museums and local street food stalls, Hotel Marquis Reforma is the perfect choice for a comfortable and central stay in Mexico City.

Breakfast
Hotel Marquis Reforma offers a delicious breakfast, although it's important to note that it's not included in the room rate. The breakfast room has a pleasant atmosphere, but one of the hotel's restaurants was closed due to Covid. Some guests noted that the breakfast options were mostly local rather than international. Additionally, some experienced minor issues such as cold bread or not receiving coffee to use with the in-room coffee maker. However, those who recommend the breakfast suggest going to the left-side restaurant reserved for hotel guests to avoid crowds and enjoy a calm meal. Overall, guests recommend the delightful breakfast and although some encountered wait times or found it mediocre, others said it was absolutely delicious.

Dinner
Although some guests were disappointed with the food, overall guests rated the dinner at Hotel Marquis Reforma as satisfactory. Some found the restaurant's food to be 'just okay' and others found that the prices were on the higher side. However, there were still positive comments made about standard cuisine, such as at the 'Restaurante Los Canarios'. Sebastian's spoon was also mentioned in one review. Some guests did wish for more international options, but ultimately, Mexico City's amazing restaurants are where many guests opted to eat.

Rooms
The Hotel Marquis Reforma offers a variety of room sizes, some of which are outdated, but guests have generally found them comfortable despite some needing a refurbishment. The suites are particularly spacious and the beds are very comfortable with some guests remarking about the beautiful view from their rooms. Overall, the rooms are clean and tidy, although some guests have reported issues such as a lack of towels or outdated bathrooms. The hotel's location is also praised, being situated in a desirable area with good access to the airport. Guests have noted that the smaller room sizes may not be suitable for longer stays, especially if there are multiple people sharing the space, but the larger rooms offer plenty of space and good value for money. While some guests have mentioned the need for updates to certain areas, such as the furniture and decor, they generally agree that the overall experience was positive and comfortably met their needs.

Beds
Hotel Marquis Reforma has received positive feedback regarding the comfort of their beds. Guests have praised the hotel for having comfortable, king-size beds with beautiful views. Additionally, guests appreciate the option to have firmer pillows. Despite a few reviews noting that the mattress could use updating and issues with key cards repeatedly deactivating, overall guests describe the beds as excellent and perfectly comfortable. The staff and service of the hotel have also received high praise.

Cleanliness
Hotel Marquis Reforma is a lovely property with impressive cleanliness, consistently maintaining excellent conditions. The personnel are attentive and friendly, providing excellent service. The location is convenient and the rooms are cleaned to a high standard. The housekeeping team is particularly excellent with some guests specifically praising Virginia for her job well done. One guest did mention small issues like stained carpets or cracked sinks, but overall, the hotel's cleanliness is great.

Staff
Guest reviews of Hotel Marquis Reforma consistently praise the staff for their kindness, professionalism and attentive service. From the wonderful concierge and friendly concierges to the helpful bellboys and 24-hour room service, guests feel well taken care of. The staff goes above and beyond to accommodate any requests guests may have, consistently exceeding expectations. Despite occasional lapses in friendliness from certain individuals, the majority of staff are described as courteous and very helpful, making guests feel welcome and at home. The hotel's location, cleanliness and great value for luxury also add to the excellent experience. Whether it's the attentive spa host Salvador or the accommodating butler Antonio, guests are quick to give the staff a glowing review.

Spa
The spa at Hotel Marquis Reforma is a great way to unwind after a long day of sightseeing. Guests rave about the excellent facilities and the amazing host, Salvador, who went above and beyond to ensure a relaxing experience. However, it's worth noting that access to the spa is not included in the room rate and additional fees are required. The spa is open from 9-19 which might not suit all guests' travel schedules, but those who do manage to visit are impressed with its size and quality of service. Some guests did note that the massage therapists could benefit from extra training, but overall the spa is an incredible feature of this hotel.

Pool
Guests have mixed reviews about the pool at Hotel Marquis Reforma. Some reviewers describe the pool as a generous length that allows for actual laps, while others mention the cost to access the pool or that children are not allowed to use it. Some guests were asked to pay extra to use the pool with costs ranging from $20-$25 USD per day or $450 pesos per person. There are also age restrictions for pool access, causing frustration for families traveling with children. Additionally, the pool is located in the spa area and is not suitable for children. However, guests commend the staff for going above and beyond in providing service. Overall, guests seem to have mixed feelings about the pool at Hotel Marquis Reforma.

5 Star
Hotel Marquis Reforma is an exceptional five-star experience located on Avenida Reforma in Mexico City. The staff is described as adorable, super professional and providing a real 5-star service, treating guests like family. The hotel offers superb facilities and services with clean and excellent quality products. Rooms are comfortable with beautiful views and the lobby is impressive with its fountain and sculptures. The magnificent location makes for an unforgettable stay with services on par with a 5-star hotel. Guests praise the hotel's prestige, evident in the pride of its employees. Hotel Marquis Reforma is an excellent option offering guests a wonderful experience in Mexico City.

Luxury
Hotel Marquis Reforma truly provides its guests with a luxurious experience. The interior of the hotel is decorated with over-the-top marble, offering a beautiful and extravagant atmosphere. While some argue that it may not be classified as a 5-star hotel, others believe it to be a beautiful property with great value. Guests are pleasantly surprised by the quality and beauty of the hotel at such an affordable price. Its prime location only adds to the unforgettable experience and the hotel provides everything guests need for a comfortable and luxurious stay including two restaurants and luxurious bathroom accessories. For those who have been traveling for a while, Hotel Marquis Reforma offers the perfect opportunity to indulge in the luxury and comfort needed after a long journey. There is no doubt that Hotel Marquis Reforma exceeds expectations and truly delivers on the promise of a luxurious experience.


Yes, Hotel Marquis Reforma has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Marquis Reforma.

No, Hotel Marquis Reforma doesn't allow dogs.

Yes, parking facilities are available at Hotel Marquis Reforma.

Yes, Hotel Marquis Reforma has a gym.
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