The staff at The Setai, Miami Beach is exceptional! Guests have praised their super friendly and professional attitude with excellent customer service skills. They are described as being attentive, kind and accommodating, making visitors feel like they are part of an extended family. The hotel has a very personal feel with everything being very well-run from top to bottom, thanks to the very good team in charge. Additionally, guests appreciated the friendliness and helpfulness of the staff during breakfast, pointing out how good the buffet was. When it comes to service, the hotel is second to none with superb amenities and overwhelming staff. Many guests were impressed with how staff members, such as Sahar and Boris, went above and beyond to meet their needs. Finally, visitors have been impressed with how the staff handled delayed flights and holding bags for an extra few hours. The staff at The Setai, Miami Beach, is just perfect—hugely helpful, very friendly and thoroughly professional.