Kimpton EPIC Hotel, an IHG Hotel
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Summary of reviewsPositive: Kimpton EPIC Hotel, an IHG Hotel is an exceptional hotel that offers a beautiful and relaxing experience. The hotel strikes a wonderful balance between luxury and affordability, making it a great value for money. The staff is extremely friendly and accommodating and the facilities are top-notch. Guests enjoy the beautiful hotel and the exceptional services provided by the staff.
Negative: Some guests have remarked that the staff is not adequately trained to handle five star standards with some personnel behaving inappropriately and being unable to communicate effectively.
Overall: Kimpton EPIC Hotel is a stunning five star hotel with exceptional facilities and services. While some guests have had negative experiences with the staff, the majority of guests have had a wonderful stay and highly recommend the hotel.
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Categories
Resort Taking Steps Towards Sustainability
Resort near Nightlife Spots
Resort with Swimming Pool
Rooftop Pool Outdoor Pool
Resort where Dogs Stay Free
Room Types
About Kimpton EPIC Hotel, an IHG Hotel
Guest Reviews
The Kimpton EPIC Hotel, an IHG Hotel, boasts a prime location in the heart of downtown Miami's bustling Brickell neighborhood. Guests rave about the hotel's excellent and perfect location, situated within walking distance to the bay front, Brickell Center and many attractions. Additionally, the hotel offers easy access to highways and is only a short 7-minute drive to South Beach. Visitors note the hotel's stylish and chic design with a spectacular view of Miami's boats and the surrounding cityscape. Other guests appreciate the hotel's central location for business purposes or access to nearby restaurants, supermarkets and pharmacies. Finally, travelers report the hotel's comfortable accommodations and excellent staff, making the Kimpton EPIC Hotel an ideal choice for any Miami stay.
Guests seem to have mixed feelings about the breakfast at Kimpton EPIC Hotel, an IHG Hotel. While some found the menu a bit boring and overpriced, others thoroughly enjoyed the food, praising its deliciousness and presentation. Coffee seemed to be a particular highlight with guests raving about its exceptional quality whether in the lobby or in their breakfast room. Some felt that breakfast should have been included in the room rate while others found the 16th floor breakfast options to be lacking. Overall, while there were some criticisms, there were also many positive comments about the breakfast at this hotel.
The Kimpton EPIC Hotel, an IHG Hotel offers an incredible stay experience according to guest reviews with spacious, beautiful and clean rooms that provide amazing views of the city and the waterside. The rooms are modern, very comfortable and have balconies ideal for enjoying the view. The beds are comfortable and the bathrooms are luxurious with great showers and spacious enough to meet all needs. The hotel offers a fantastic central location in downtown, making it easy to access different attractions. Guests also seem to appreciate the hotel's well-maintained environment, although a few reviews noted issues with cleaning and restocking. Overall, the hotel offers excellent value for the price and guests have mostly positive opinions about their stays.
If you're looking for exceptional comfort, the Kimpton EPIC Hotel is the right choice! Most guests praise the hotel for its spacious rooms and comfortable beds and pillows. Many have gone as far as describing their beds as 'very comfy' and 'comfortable.' While one guest had an issue with the size of the bed being too small, others purely loved the experience. Although a few guests did have some minor issues with the bedding, the majority felt that the beds were cozy and perfect for a good night's rest. Overall, the hotel offers incredibly comfortable and spacious accommodations fit for any traveler seeking a comfortable stay.
The Kimpton EPIC Hotel is a clean and modern hotel located in a great area. The facility is well-maintained and full of nice amenities. While some guests did mention dirty rooms or areas that could have been cleaner, the majority of reviews rave about how clean the hotel is with some even describing it as "super clean". The hotel is also very quiet, providing a peaceful and tranquil stay. However, some guests did complain about room cleaning and mold in the bathroom shower, so it's worth double-checking your room upon arrival. Overall, if you prioritize cleanliness during your travels, the Kimpton EPIC Hotel is a great option.
The Kimpton EPIC Hotel, an IHG Hotel, boasts an amazing staff that will make your stay an experience to remember! The hotel staff is very professional, polite and customer-oriented with a focus on making you feel like royalty. The guest services are particularly outstanding with Keyshawn being the star. The staff is friendly and kind, encouraging you to try new foods and providing top-notch customer service. Despite a couple of negative reviews regarding rude staff members, the majority of guests have had a positive experience, raving about the professionalism and kindness of the workers. The quality of service is excellent and the location is fantastic with great facilities. Don't hesitate to book your stay at the Kimpton EPIC Hotel, an IHG Hotel, to experience the lovely and helpful staff firsthand!
The pool at the Kimpton EPIC Hotel is a definite highlight for guests. Many enjoyed lounging and swimming in the beautiful area, which offers stunning views of the surrounding city and waterfront. The pool facilities were praised as clean and well-equipped with happy and attentive staff. Although some mentioned a desire for a hot tub or for the pool to stay open later in the evening during summer months, the overall experience was highly enjoyable. Guests did note that the food at the pool could use some improvement, but the drinks were tasty. Overall, the pool at this hotel is a wonderful way to relax and soak up the Miami sun.
The valet parking at Kimpton EPIC Hotel, an IHG Hotel, received mixed reviews from guests. Some found it too expensive at $48 per day, while others complained about long wait times and rude staff. The parking and lobby area was often described as crowded and difficult to navigate. However, there were also positive comments about the service with some guests praising its efficiency, while others suggested that it could use more staff. Despite the criticisms, the hotel's central location and amenities were appreciated and made up for any parking issues.
Kimpton EPIC Hotel, an IHG Hotel is truly exceptional and offers a beautiful and relaxing experience. The hotel has a wonderful balance of luxury and affordability, making it a great value for money. The staff is extremely friendly and accommodating and the facilities are top-notch. Guests enjoy the beautiful hotel and the exceptional services provided by the staff. However, some guests have remarked that the staff is not adequately trained to handle five star standards with some personnel behaving inappropriately and being unable to communicate effectively. Overall, Kimpton EPIC Hotel is a stunning five star hotel with exceptional facilities and services.
The Kimpton EPIC Hotel is the perfect stay for those looking for a luxurious, modern and clean experience. Despite some opinions on the cost, this upscale hotel provides guests with the ultimate luxury getaway, complete with spacious and stylishly appointed rooms including luxurious bathrooms with big showers and separate toilets. While some may feel that it’s overpriced, the stunning bar and restaurant area 31 with its panoramic views make it all worth it. This luxury hotel has everything you need to make your stay unforgettable. While some reviewers felt it may not be suitable for families, it is an excellent option for young travelers eager to enjoy all that Miami has to offer. Although a few guests were unhappy with the conduct of some of the staff, the overall hotel quality more than makes up for it. If you're looking to spend a night in a top-notch five-star hotel, The Kimpton EPIC Hotel won't disappoint you.
Yes, Kimpton EPIC Hotel, an IHG Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Kimpton EPIC Hotel, an IHG Hotel.
Yes, Kimpton EPIC Hotel, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Kimpton EPIC Hotel, an IHG Hotel.
Yes, Kimpton EPIC Hotel, an IHG Hotel has a gym.
