Mandarin Oriental, Miami

Miami , , 500 Brickell Key Drive (Show on Map)


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Summary of reviewsThe Mandarin Oriental, Miami earns high praise for its ideal location in the heart of Brickell, offering stunning views of the bay and skyline. Guests are impressed with the top-notch facilities and exceptional staff, making for a thoroughly enjoyable stay. The breakfast buffet receives high marks for its quality and variety and the spacious and well-decorated rooms are luxurious and comfortable despite minor issues. Cleanliness is exceptional throughout the hotel with minor exceptions. The attentive and accommodating staff is another highlight, although the pool bar staff and concierge services receive mixed reviews. While parking fees can be expensive, the valet service is considered hassle-free. The hotel is recommended for those seeking a luxurious stay in central Miami with guests praising its outstanding amenities and customer service.
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Hotel with Spa
The Spa at Mandarin Oriental, Miami offers an array of treatments and therapies that are inspired by the Chinese, Ayurvedic, European, Balinese and Thai practices, creating a space of rejuvenation that is everything but traditional. The spa features 11 treatment rooms, 6 spa suites and a beauty treatment room, while among its treatments guests can find face and body treatments, massages, holistic skin care, yoga and meditation classes and many more.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Room Types
Superior Island View King Room Located between levels 6 and 10, this room boasts a balcony with a view of Brickell Key. High ceilings, goose-down bedding, and plush bathrobes are featured in addition to a marble bathroom with bathtub and walk-in shower. Housekeeping is provided twice daily.

Deluxe Skyline View Double Located between levels 7 and 19, this room features a private balcony with views of the Miami skyline. A work desk and marble bathroom with a bathtub and glass walk-in shower are also included. Rate is based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Deluxe Bay View King Located between levels 7 and 20, this room features a balcony with a view of the Miami skyline and Biscayne Bay. A work desk and marble bathroom with a bathtub and glass walk-in shower are also included. Rate is based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Junior Bay View Suite Located between levels 6 and 20, this room boasts a private balcony with a view of the Miami skyline and Biscayne Bay. Floor-to-ceiling windows and a marble bathroom with a walk-in shower and bathtub are also featured. Rate is based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Deluxe Skyline View King Located between levels 7 and 19, this room features a private balcony with views of the Miami skyline. A work desk and marble bathroom with a bathtub and glass walk-in shower are also included.

Deluxe Bay View Double Located between levels 7 and 20, this room features a balcony with a view of the Miami skyline and Biscayne Bay. A work desk and marble bathroom with a bathtub and glass walk-in shower are also included.

Skyline View Suite This suite features a balcony with a view of the Miami skyline, an illy® coffee machine, and a work desk. The living area has a sofa and is separated from the bedroom by rice paper sliding doors. Plush bathrobes and goose-down bedding add comfort as does the marble bathroom with walk-in shower and soaking bathtub. Housekeeping is provided twice daily.

Bay View Suite Located between levels 16 and 19, this suite boasts a balcony with views of the Biscayne Bay and Miami skyline. The separate living area includes a sofa and work desk. A marble bathroom features 2 sink basins, a walk-in shower, and a bathtub. Plush bathrobes and goose-down bedding offer additional comfort. Housekeeping is provided twice daily.

Premier Bay View Suite This suite boasts a balcony and floor-to-ceiling windows offering views of Key Biscayne and Biscayne Bay. These views can also be enjoyed from the soaking bathtub. Plush bathrobes, goose-down bedding, an illy® coffee machine, a work desk, and twice daily housekeeping are provided in this suite, located between levels 6 and 16.

Deluxe Veranda King This double room features a spacious balcony with seating. The private bathroom includes a bath and walk-in shower. A minibar is also provided.

Deluxe Veranda Double This double room features a spacious balcony with seating. The private bathroom includes a bath and walk-in shower. A minibar is also provided.

Superior Island View King Accessible The unit has 1 bed.

Deluxe Skyline View King Accessible The unit offers 1 bed.

Junior Bay View King Suite Accessible The unit offers 1 bed.

Skyline View King Suite Accessible The unit offers 1 bed.

Premier Bay View King Suite Accessible The unit has 1 bed.

Bay View Suite Accessible Double The unit offers 2 beds.

About Mandarin Oriental, Miami
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Guest Reviews
8.6
Very Good
Location
The Mandarin Oriental, Miami boasts an ideal location that guests found to be simply fantastic. Situated in the heart of Brickell, the hotel offers easy access to Downtown and is just a short walk from bars and restaurants. The bay views and skyline from the rooms are remarkable, as is the opportunity to take a stroll around the island. Many guests remarked on the top-notch facilities and staff amiability. In summary, the perfect location and convenience of the hotel made for a thoroughly enjoyable experience.

Breakfast
The breakfast at Mandarin Oriental, Miami has received high praise from guests in their reviews. Many enjoyed the buffet selection and ample seating with some even dining on the terrace. Quality and variety were noted by reviewers with fresh and delicious options available. Though some reviews criticized the high cost of breakfast or the lack of a la carte options, others complimented the food and drinks, including the bar service. Guests also appreciated the comfortable beds and overall pleasant ambiance of the hotel.

Rooms
The Mandarin Oriental, Miami offers modern, clean and comfortable rooms with beautiful views, spacious layouts and well-designed decor. While some reviewers noted minor issues such as slow-draining sinks and noisy wine refrigerators, overall the rooms were luxurious and well-equipped. Some guests felt the hotel was in need of renovation or updates to facilities, but others appreciated the comfort and size of the rooms. A few reviewers noted cleanliness issues or outdated decor, but many praised the spaciousness and comfortable beds. Despite some mixed reviews, the hotel offers stunning balcony views and excellent service.

Beds
The Mandarin Oriental, Miami offers spacious rooms with comfortable beds according to guest reviews. Despite a few complaints about the size of the beds or the hardness of them, most guests found the beds to be comfortable and cozy. Families with young children may find the double beds to be a bit small, but overall, the beds were considered comfy. Guests also appreciated the convenient location and excellent service provided by the hotel. While the price may be considered high, guests felt that the hotel was well-maintained despite being a bit old.

Cleanliness
The Mandarin Oriental, Miami is a beautiful and modern hotel that impresses guests with its cleanliness. Though some reviews noted minor issues like dusty surfaces or less-than-perfect cleaning in the rooms, the majority of guests were impressed by how well-maintained the property is. The rooms are luxurious and exceptionally clean and the cleaning staff is praised for their work. The location is also a highlight and guests appreciate being within easy reach of Miami's attractions. While the hotel's reception area could use some improvement, guests agree that the property overall is well worth a visit.

Staff
The staff at Mandarin Oriental, Miami have received multiple positive reviews from guests. Many have mentioned how attentive and friendly the staff members were with some even receiving special treatment such as a bottle of champagne and a card for their honeymoon. Overall, the service was considered excellent with professional and accommodating staff members. The bell personnel, cleaning staff and concierge desk were mentioned specifically for their professionalism. However, there were some negative reviews regarding the pool bar staff and concierge services. Despite this, the majority of guests praised the helpfulness and kindness of the staff, making for an enjoyable and pleasant stay.

Wi-Fi
While the Mandarin Oriental, Miami is known for luxurious amenities, there are mixed reviews regarding the wifi. Some guests were frustrated by the need to join the MO fan club in order to access free wifi, while others reported having to pay for it. A few also had trouble connecting their devices and found the log-in process cumbersome. Despite these complaints, there were positive reviews praising other aspects of the hotel, such as its plush accommodations and convenient location. Guests should be aware that coffee is not offered in the rooms and both wifi and parking can be expensive.

Parking
Mandarin Oriental, Miami offers valet parking for guests, making it a stress-free and convenient experience. While some guests found the parking fees to be expensive, others felt that the valet service was worth the price. It's important to note that there are no other parking options available upon arrival, so it's recommended to include valet parking as part of your plan. Overall, the staff is attentive and the parking process is smooth, making for a hassle-free stay. However, additional fees such as wifi and breakfast are not included and should be taken into consideration.

5 Star
The Mandarin Oriental, Miami is receiving rave reviews from its guests for its exceptional facilities and services. Most guests find the location to be perfect with a beautiful view from their room. The service is 5-star and professional, allowing guests to have a comfortable and enjoyable stay with a touch of luxury. The hotel's fitness center needs an upgrade and the pool area can be crowded during peak season, but otherwise, the hotel receives praise for its outstanding amenities, customer service and overall experience. The hotel is definitely recommended for those seeking a luxurious stay in central Miami.

Luxury
The Mandarin Oriental, Miami is a sleek and comfortable hotel that offers modern amenities to its guests. The reception, although not up to par with the rest of the hotel, does not detract from the overall luxurious experience. The fitness center could use an upgrade, but the spacious and luxurious rooms make up for it. The hotel is top-notch and possibly the best 5-star hotel in central Miami with guests raving about its beauty and luxury. Furthermore, its convenient location allows for easy access to shopping and dining areas. Although there were a few negative reviews, the majority of guests agree that the Mandarin Oriental, Miami is a luxurious stay.


No, Mandarin Oriental, Miami doesn't have any pool.

Yes, a spa is available at Mandarin Oriental, Miami.

Yes, Mandarin Oriental, Miami welcomes dogs.

Yes, parking facilities are available at Mandarin Oriental, Miami.

Yes, Mandarin Oriental, Miami has a gym.
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