Michigan City, 9834 West 400 North41.665301,-86.890507(Show on Map)
6.2
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 02 Aug - Mon, 03 Aug02 Aug - 03 Aug
1 Room2 Guests
Info
Summary of reviews
Microtel Inn & Suites by Wyndham Michigan City enjoys a prime location, attracting positive feedback from guests for its convenience. Situated close to amenities like restaurants, shopping centers and the beach, it serves as an ideal base for various activities and events. Guests appreciate the well-lit surroundings, ample parking space and accessibility to major highways and tourist spots like the Michigan City dunes.
Guests generally find the hotel's rooms to be clean and comfortable, praising their spaciousness and modern updates. Many highlight the comfy beds, friendly and efficient staff and amenities like window seats as significant advantages. However, there are occasional reports of cleanliness issues, including dirty bedding and carpets, unpleasant odors and minor maintenance problems. Despite these issues, the overall service and convenience of the hotel's location make for a worthwhile stay.
The staff at Microtel Inn & Suites by Wyndham Michigan City consistently receive praise for their friendliness and helpfulness. Guests frequently commend the team for being accommodating and professional with the front desk personnel often singled out for their warm welcomes and alertness. While there are occasional mentions of inattentive staff, the general consensus is that the hotel creates a friendly and supportive environment.
Cleanliness appears to be inconsistent with some guests reporting spotless rooms and fresh-smelling linens, while others mention dusty and musty-smelling rooms, dirty bedding and neglected common areas. The overall property is described as clean with several guests pleased with amenities like the pool and the helpful front desk staff. Improvements in routine deep cleaning and maintenance, especially in rooms and common areas, could enhance the guest experience.
Reviews of the breakfast offerings are mixed. Many guests appreciate the plentiful and convenient breakfast, noting tasty dishes and a clean, well-stocked area with friendly breakfast staff. However, concerns are raised about the variety and quality of the food with specific issues such as malfunctioning waffle makers, a lack of healthy options and brief serving hours. Extending service hours and improving food quality could address these concerns.
The pool receives mixed reviews with guests appreciating its cleanliness and convenience but often criticizing the temperature, size and overall condition. Some find the pool area old and run down with occasional closures for cleaning or inspection. Enhancing the pool's temperature control and overall appearance could improve guest satisfaction.
Finally, the beds receive varied feedback. Many guests find them comfortable and praise the clean bedding and exceptional staff. However, some guests report hard or lumpy mattresses, flat pillows and occasional issues with dirty or stained bedding. Addressing these concerns could provide a more consistently comfortable sleeping experience.
In summary, Microtel Inn & Suites by Wyndham Michigan City offers a convenient location and friendly staff that enhance guest experiences. While the hotel provides clean and comfortable rooms for many visitors, attention to cleaning, maintenance, breakfast quality and pool conditions could significantly improve overall satisfaction.
Categories
Pool
This hotel offers an indoor pool and an on-site gym. It is located close to Indiana Dunes National Lakeshore.
Indoor Pool
Sustainability Journey
Honeymoon
Family
Business
Parking
Accessible
Gym
Indoor Pool
Room Types
1 Queen Bed, Accessible Studio Suite, Non-SmokingThis suite features a sofa bed and flat-screen TV. It also includes a microwave, refrigerator and tea and coffee-making facilities.
Queen Room - Non-SmokingFeaturing a flat-screen cable TV, microwave and refrigerator, this room also includes tea and coffee-making facilities.
Queen Room with Two Queen Beds - Non-SmokingFeaturing a flat-screen cable TV, microwave and refrigerator, this room also includes tea and coffee-making facilities.
Queen Room - Disability Access/Non-SmokingFeaturing a flat-screen cable TV, microwave and refrigerator, this room also includes tea and coffee-making facilities.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingFeaturing a flat-screen cable TV, microwave and refrigerator, this room also includes tea and coffee-making facilities.
1 King Bed, Studio Suite, Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
1 King Bed, Deluxe Studio Suite, Non-Smoking This suite provides a hot tub. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
6.2
Rated
Review Summaries
Location
Located in Michigan City, the Microtel Inn & Suites by Wyndham boasts a prime location that has garnered positive feedback from guests. The hotel is conveniently close to a range of amenities, including restaurants, shopping centers and the beach. Its proximity to major highways and key tourist spots such as the Michigan City dunes makes it an ideal base for both short and extended stays. Guests have appreciated the well-lit surroundings and ample parking space, even for larger vehicles like travel trailers.
The central location of the hotel has been highlighted as extremely convenient for various activities and events, including conferences and family visits. Many found it perfect for their planned outings and praised the accessibility to everything they wanted to do.
While the location stands out as a significant advantage, the hotel also receives commendations for cleanliness and friendly staff. Rooms are noted for being clean with fresh-smelling linens, enhancing the overall pleasant experience of staying at the Microtel Inn & Suites by Wyndham Michigan City. Despite a few isolated negative comments, the majority of reviews indicate that the location of this hotel is a major benefit for travellers to Michigan City.
Breakfast
Guests at the Microtel Inn & Suites by Wyndham Michigan City have mixed reviews about the hotel's breakfast offerings. Many appreciate that the breakfast is plentiful and enjoy the numerous good options available daily. Guests have highlighted the tasty dishes and the convenience of a free breakfast as notable positives. The breakfast area is often kept clean and stocked and the breakfast staff receives praise for their niceness.
However, some guests expressed concerns. There are mentions of the waffle maker not working correctly, resulting in undercooked waffles. Several reviews pointed out the lack of variety, the absence of healthy options and a notable shortage of fresh fruit. Others felt that the quality did not meet their expectations, describing it as adequate, but nothing special. Some said the breakfast was served too briefly in the morning, suggesting an extension of the service hours. Additionally, a few reviews mentioned specific issues like the breakfast starting late or the coffee being weak.
In summary, while many guests found the breakfast satisfying and fulfilling, there are consistent suggestions for improvement, particularly in quality, variety and healthy options.
Rooms
The rooms at Microtel Inn & Suites by Wyndham Michigan City have received mixed feedback. On a positive note, many guests found the rooms to be clean and comfortable, praising the spaciousness and modern updates. The beds were consistently noted as being comfortable and the staff received commendations for their politeness, friendliness and efficiency. The property’s convenient location and amenities like window seats in the rooms also attracted favorable comments.
However, several guests reported cleanliness issues, including dirty bedding, carpets that hadn't been vacuumed and unpleasant odors. The rooms sometimes required better general maintenance, as noted by issues like drippy showers, malfunctioning air conditioning and out-of-service microwaves. Some rooms were described as extremely small or cramped and a few guests had unfortunate experiences with bed bugs. Despite these drawbacks, the overall service and convenient location make it a stay worth considering.
Beds
The beds at Microtel Inn & Suites by Wyndham Michigan City received a variety of feedback from guests. Many reviewers appreciated the comfort of the beds with some noting they were just what was needed after a long day, even leading to oversleeping due to their coziness. Additionally, the exceptional staff and clean bedding were highlighted positively.
However, there were several criticisms regarding bed comfort and cleanliness. Some guests found the mattresses too hard or lumpy and a few mentioned issues with dirty bedding and poorly maintained sheets. Specific concerns included flat pillows, hard mattresses causing discomfort and stained or damaged bedding. A few severe complaints pointed to mattress cleanliness and even bed bug incidents.
Overall, while the beds provided a satisfactory rest for many guests, there were notable concerns about comfort and cleanliness that might need addressing.
Cleanliness
The cleanliness of Microtel Inn & Suites by Wyndham Michigan City seems to be inconsistent according to guest reviews. On the positive side, many guests found their rooms to be very clean, spacious and were pleased with clean, fresh-smelling white linens. The property overall was described as clean with clean and nice amenities like the pool. Additionally, the front desk staff received high marks for being helpful and knowledgeable.
However, there were numerous concerns that highlight a lack of attention to detail in cleaning. Specific issues included dusty and musty-smelling rooms, dirty bedding with visible hair and stains, hair on bathroom floors and sticky carpets. Some guests even had to switch rooms multiple times to find one that was up to standard. Common areas like the elevator also received criticism for strange noises and general upkeep.
There are instances where air conditioning units were not only dysfunctional but also caked with dust and hair. Additionally, issues with cleanliness extended to bathrooms and showers with guests reporting small and creaky fixtures and, at times, a pervasive musty odor throughout the building.
In conclusion, while some rooms at the Microtel Inn & Suites by Wyndham Michigan City were found spotless and inviting, others fell significantly short of guest expectations in terms of cleanliness. Improvements in routine deep cleaning and maintenance, especially within rooms and common areas, could enhance the overall guest experience.
Staff
Microtel Inn & Suites by Wyndham in Michigan City consistently receives positive remarks about its staff, highlighting their friendliness and helpfulness. Guests frequently commend the team for being accommodating and professional with specific mentions of front desk personnel who were welcoming and alert during check-ins. Noteworthy experiences include staff members going above and beyond, ensuring a pleasant stay for visitors. However, there are occasional mentions of staff being inattentive or unresponsive to concerns, suggesting room for improvement in consistency. Overall, the staff at this hotel generally create a friendly and supportive environment, enhancing the guest experience.
Pool
The pool at Microtel Inn & Suites by Wyndham Michigan City has received mixed reviews from guests. Several visitors highlighted the cleanliness and convenience of the facility, appreciating the heated pool and overall good location. However, many guests were less impressed with the pool’s temperature, often describing it as very cold or even freezing. A few noted that the pool seemed smaller than expected and sometimes appeared dirty or unattractive. There were also numerous comments about the pool area being old and run down. Operational issues also arose with some guests finding the pool closed for cleaning or inspection and others mentioning that the pool was only accessible during specific hours, from 7am to 10pm. Despite some positive remarks, the general consensus suggests that improvements could enhance the pool experience for future visitors.
FAQ
Yes, Microtel Inn & Suites by Wyndham Michigan City has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Microtel Inn & Suites by Wyndham Michigan City.
No, Microtel Inn & Suites by Wyndham Michigan City doesn't allow dogs.
Yes, parking facilities are available at Microtel Inn & Suites by Wyndham Michigan City.
Yes, Microtel Inn & Suites by Wyndham Michigan City has a gym.
