Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other We are looking at an email or app check in possibility. Up until then it will be by Plexiglass at Reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Garden Suites
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
TBCSA Protocols
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Classic RoomThe classic rooms are unique in that the main house dating back to 1859 has been carefully renovated to combine old world charm with modern en suite facilities. Rooms are decorated with original Art Deco time pieces, some dating back to the 1920s. Some of the rooms open into the beautiful garden, others are on the first floor level and have access the Victorian veranda.
Garden SuiteAll suites are situated in the garden, each with a private balcony. Guests can select from twin bedded rooms or those with a king-size bed. All suites have their own hi -fi system.
Orchard SuiteThe Orchard Suite is in a single building and offers a mountain panorama combined with 1½ storeys of luxury and space.
Light some candles, relax in the corner bath and choose music from our wide selection of CDs to suite your mood. The latest exclusive touch is a private champagne pool on the lawn in front of the suite.
Suite with Mountain ViewThis suite's special feature is the fireplace. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a TV, a tea and coffee maker, a seating area, a safe deposit box as well as garden views. The unit offers 2 beds.
Superior SuiteGuests will have a special experience as the suite features a fireplace. This spacious suite consists of 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a TV, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Suite with Mountain ViewThis suite features a fireplace. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a TV, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.
Luxury ApartmentThe fireplace is a top feature of this apartment. The spacious apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned apartment features a TV, a tea and coffee maker, a seating area, a safe deposit box as well as garden views. The unit has 1 bed.
Junior Suite with Mountain ViewThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchen, which has a refrigerator, is available for cooking and storing food. This suite features a tea and coffee maker, TV, garden views, as well as fruit for guests. The unit offers 2 beds.
Yes, Mimosa Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Mimosa Lodge.
No, Mimosa Lodge doesn't allow dogs.
No, parking facilities aren't available at Mimosa Lodge.