Montreal, 1240 Place Phillips45.503939,-73.568399(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 04 Oct - Mon, 05 Oct04 Oct - 05 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hôtel Birks Montréal is highly praised for its central location in downtown Montréal, providing easy access to shopping areas, notable restaurants and cultural sites like Old Montréal. Guests appreciate the vibrant yet quiet neighborhood, which enhances their overall experience by making it convenient to navigate the city either on foot, by bike or public transportation.
The hotel’s rooms stand out for their spaciousness, luxurious design and comfort. Guests frequently highlight the plush, high-quality bedding, modern furnishings and elegant details. Ample sunlight, large showers and premium toiletries add to the chic and stylish interiors. Although there are occasional critiques about noise and minor maintenance issues, the general consensus is overwhelmingly positive, particularly regarding comfort and aesthetics.
Cleanliness at Hôtel Birks Montréal consistently receives top marks. Rooms and common areas are noted to be immaculate, contributing significantly to the hotel’s reputation for quality and comfort. The attention to detail in maintaining clean and modern amenities ensures a pleasant stay for guests.
Staff at the hotel are highly commended for their professionalism, friendliness and attentiveness. The team, spanning concierge, reception, valet, housekeeping and restaurant staff, is appreciated for making guests feel pampered and well-cared-for. The responsive and warm service importantly contributes to the hotel's reputation for excellent hospitality.
The breakfast experience, while receiving praise for the quality and presentation of food, sees mixed reviews regarding value, variety and service speed. Some guests find it expensive and limited in choice, suggesting room for improvement. Conversely, the dining experience for dinner is generally positive, marked by a superb menu, delicious food and a lovely ambiance, though occasional service delays are mentioned.
Parking services, provided mostly by the valet team, are appreciated for their efficiency and friendliness, though some guests feel the parking charges are high and note a lack of support for larger vehicles.
The wifi service is acknowledged as an aspect with room for improvement with guests experiencing inconsistent and sometimes weak signals. This suggests a need for enhancements to meet the high standards set by other hotel amenities.
The spa and gym facilities also receive mixed feedback. The spa is praised for its professional staff and relaxing treatments, though availability and operational challenges are noted. In contrast, the gym is seen as small and under-equipped, prompting calls for upgrades to better match the hotel’s overall luxurious appeal.
Hôtel Birks Montréal provides a family-friendly environment and is well-suited for guests traveling with children. Families appreciate the accommodating rooms and the hotel's welcoming atmosphere.
Overall, Hôtel Birks Montréal garners positive reviews largely for its central location, luxurious and comfortable rooms, cleanliness and exceptional staff service, even as certain areas like breakfast variety and wifi connectivity show potential for improvement.
Categories
Luxury
AI-generatedHoused in a historic building, Hotel Birks Montreal features luxurious rooms with high-end details, including Nespresso machines, bathrobes, and Bluetooth speakers. The hotel offers a French brasserie, a lobby bar, a spa with a hammam, and a rooftop terrace. Suites include fireplaces and soaking tubs.
Honeymoon
AI-generatedLocated in the heart of Montreal's Golden Square Mile, this hotel offers luxurious accommodations and exceptional service. Its elegant design, spa, and central location make it a perfect choice for a romantic city getaway.
Family
AI-generatedThis luxury hotel offers family accommodations for up to 6 people. It is located near the Eaton Center and the Museum of Contemporary Art, with access to a spa offering massages.
Romantic
AI-generatedHôtel Birks Montréal combines elegance and sophistication with its luxurious rooms and prime location. The hotel provides a romantic atmosphere with its refined décor, exceptional service, and proximity to Montreal's cultural attractions.
Business
AI-generatedThe hotel is conveniently located in Montreal. While specific business amenities aren't detailed in the provided data, its location suggests suitability for business travelers.
Parking
AI-generatedHôtel Birks Montréal offers underground valet parking with unlimited in-and-out privileges. This provides a high level of convenience and security for vehicles.
EV charging stations
Accessible
AI-generatedHôtel Birks Montréal is listed as one of the best accessible hotels in Montreal.
Gym
AI-generatedIncludes a fitness center with standard equipment. Offers a convenient space for guests to stay active. Provides basic fitness amenities for a quick workout.
EV charging stations
AI-generatedThis hotel provides EV charging stations, offering a convenient amenity for guests with electric vehicles.
5 Star
AI-generatedNestled in the iconic Birks Building, this 5-star boutique hotel offers an exquisite retreat that blends refined European elegance with warm, personalized service. It features opulent rooms and suites, the renowned Henri Brasserie Française, and luxury in-room spa services, providing an unparalleled experience of comfort and sophistication.
Free Wi-Fi
Room Types
Classic Room 1 King Bed This double room has air conditioning, bathrobes and a TV.
Classic Room 2 Queen BedsThis double room features a bathrobe, seating area and minibar.
Deluxe Room 1 King BedFeaturing a fireplace, this double room has a bathrobe, soundproofing and minibar.
Deluxe Room 1 King Bed TerrasseThis double room's special feature is the fireplace. The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Grand Deluxe 1 King BedThis double room has a minibar, satellite TV and sofa. A bath is provided based on availability.
Grand Montreal View 1 King BedThis double room features a bath as well as soundproofing, a minibar and a cable TV.
Grand Montreal Terrasse 1 King BedThis double room has a balcony, air conditioning and tile/marble floor. A bath and a fireplace are also featured.
Suite Anvers 1 King BedThis apartment features a stove top and view. A bath and fireplace are also provided.
Classic Room 1 King Bed City view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Classic Room 2 Queen Beds City ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Classic Room 2 Queen Beds Garden ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Deluxe Room 1 King Bed City viewFeaturing a fireplace, this double room has air conditioning, tile/marble floor and flat-screen TV.
Deluxe Room 1 King Bed Garden View Boasting a fireplace, this double room features a bathrobe, soundproofing and satellite TV.
Grand Deluxe 1 King Bed City View This double room has a cable TV, minibar and soundproofing. A bath is provided based on availability.
Grand Deluxe 1 King Bed Garden ViewThis double room features air conditioning, minibar and electric kettle. A bath is provided based on availability.
Suite Birks - MontBlancFeaturing a fireplace, this suite has a soundproofing, tile/marble floor and electric kettle. A bath is also provided.
About Hôtel Birks Montréal
Registry or License or Notification Number: 297790
Guest Reviews
8.8
Excellent
Review Summaries
Summarized by AI
Location
Hôtel Birks Montréal is perfectly situated in the heart of downtown Montréal, making it an ideal spot for exploring the city. Visitors consistently praise its central location, which provides easy access to an array of attractions, including bustling shopping areas, notable restaurants and cultural sites like Old Montréal. The hotel is steps away from Sainte Catherine Street, a major commercial thoroughfare and offers a pleasant walk to various points of interest. Whether planning to see Montréal's historical sites, enjoy its vibrant dining scene or go on a shopping spree, guests appreciate being within walking distance of everything. The vibrant neighborhood around the hotel is lively yet quiet, adding to its charm. The location also makes it easy to navigate the city, whether on foot, by bike or using public transportation. Overall, the central and convenient location is a standout feature that enhances the guest experience at Hôtel Birks Montréal.
Breakfast
Hôtel Birks Montréal offers a breakfast experience that brings mixed feelings amongst its guests. Many praise the breakfast for its excellent quality, noting it as delicious and superb with a specific mention of the homemade brioche with caramel sauce being a standout. The service is often highlighted as exceptional with fresh ingredients and a refined presentation being common compliments.
However, the breakfast is also frequently criticized for being expensive with limited choices and not living up to the expectations for the price paid. Several guests express a desire for a more plentiful, buffet-style breakfast, which is currently not available. The set menu and à la carte service can result in slow service and a lack of variety, especially concerning options for children. Some reviewers were disappointed by the unavailability of breakfast inclusion in their stay and the need to pay extra for coffee refills.
Certain aspects like drippy teapots and the lack of freshness in pastries were mentioned, indicating some inconsistencies in the quality. Additionally, several guests recommend exploring local places for brunch due to the hotel's breakfast not delivering on value for money.
In summary, while Hôtel Birks Montréal’s breakfast earns high marks for taste and presentation from many guests, there is a notable call for improvement in variety, speed of service and overall value.
Dinner
The dining experience at Hôtel Birks Montréal receives generally favorable feedback from guests, showcasing a range of positive aspects about the in-house restaurant, Brasserie Henri and the bar. Highlights include the superb quality of the restaurant, the delicious and varied brasserie menu and the incredible atmosphere which adds to an enjoyable dining experience. Breakfast receives particular praise for its delicious offerings and amazing coffee, further establishing the restaurant’s reputation for high-quality food and service.
Guests appreciate the bar, notably as a great spot for an after-dinner drink and many reviewers reflect on memorable and delightful dinner experiences. The menu, though occasionally cited as limited, offers options to cater to different tastes and features dishes that are highly recommended. The restaurant is noted for its beautiful ambience, making dining a special occasion.
However, some reviewers indicate mixed experiences with certain aspects. Issues such as slow service, staff shortages and restrictive restaurant hours (closed Sunday-Monday) are mentioned. Room service also appeared to have operational challenges with limited availability impacting some guests' experiences.
Despite a few negative points like inconsistent dinner quality and occasional unprofessional behavior from staff, the general consensus suggests that dining at Hôtel Birks Montréal is a positive and worthwhile experience thanks to the high quality and delicious food, supported by a lovely and detailed restaurant setting.
Rooms
Hôtel Birks Montréal impresses guests with its spacious, luxurious and impeccably designed rooms. Many reviews praise the comfort and size, noting that the rooms are not only well-appointed but also tastefully decorated with elegant details. Guests frequently highlight the plush, high-quality bedding and superb room amenities, including large showers, modern furnishings and luxurious bathrooms complete with robes, slippers and premium toiletries.
The rooms are perceived as clean, offering ample sunlight and featuring attractive views, although some face noisy streets or internal corridors. While a few reviews mention that some rooms appear worn or dated, the overall sentiment remains positive, particularly regarding the chic and stylish interiors.
Several rooms include unique features such as in-room gas fireplaces, large balconies and expansive windows, enhancing the guest experience. The hotel provides modern conveniences like espresso coffee machines and sound systems, contributing to a sense of both comfort and modern luxury.
Although there are occasional complaints about minor issues like dim lighting, noise from adjacent rooms or streets and some misrepresentation of views, the general consensus is that Hôtel Birks Montréal offers a top-notch accommodation experience. Guests appreciate the attention to detail, the beautiful decor and the spaciousness, making it a standout choice for a comfortable and refined stay in the heart of Montreal.
Beds
The beds at Hôtel Birks Montréal have received significant attention from guests, often praised for their exceptional comfort. Many reviews highlight the beds as the most comfortable they have ever experienced with several mentions of superb and beautiful bedding. The king-size beds are frequently noted for their luxurious and spacious design, contributing to a restful and plush sleep environment. Guests appreciate the high-quality mattresses and an abundance of lovely pillows that enhance the overall comfort.
Several reviews specifically mention the beds being ultra-comfortable and meeting 5-star standards with some guests describing them as feeling just like home. However, opinions on firmness vary; while many enjoy the softer beds, a few guests found the mattresses to be too soft for their liking.
Despite the overwhelmingly positive feedback, there are occasional mentions of discomfort, particularly concerning the sofa beds, which some guests did not find as comfortable as the main beds. A minority of reviews also noted specific beds were not as comfortable as others, suggesting variability in guest experiences. Nonetheless, the predominant sentiment is that the beds at Hôtel Birks Montréal offer a luxurious and restful night's sleep.
Cleanliness
'Hôtel Birks Montréal' consistently receives high praise for its exceptional cleanliness according to guest reviews. Many guests found their rooms to be spotless, super clean and well-maintained, highlighting the immaculate condition of both the facilities and common areas. The hotel is described as modern and comfortable with a keen attention to details, ensuring a pleasant stay for guests.
The positive feedback underscores the hotel's commitment to maintaining high standards of cleanliness with terms such as "impeccable cleanliness," "pristine," and "absolutely clean to my high standard" frequently noted. Additionally, the cleanliness extends to well-appointed amenities, including clean and attractive rooms, neat beds and thoughtful touches like bathrobes and slippers.
Despite minor issues with inconsistent cleaning in some instances, the overall consensus indicates that 'Hôtel Birks Montréal' excels in providing a clean and luxurious environment. This attention to cleanliness contributes significantly to the hotel's reputation for quality and comfort, ensuring a delightful experience for its guests.
Staff
Hôtel Birks Montréal is notable for its exceptional and friendly staff, who consistently go above and beyond to ensure an excellent guest experience. Visitors frequently highlight the team's professionalism, welcoming demeanor and responsiveness. This includes the reception, concierge, valet and housekeeping staff, all of whom contribute to a pleasant stay.
Many reviews commend the employees for their attentiveness and courteous service, often mentioning how the staff made guests feel pampered and well-cared-for. The hotel’s front desk personnel, in particular, receive high praise for their efficiency and helpfulness with special mentions of their ability to handle requests with a warm and positive attitude.
Valet services also stand out, providing timely and friendly assistance. Guests appreciate the efforts of the housekeeping team for maintaining cleanliness and being considerate throughout their stay. The restaurant staff are also noted for their professionalism, despite occasional comments on speed of service.
While most encounters with the staff are overwhelmingly positive, there are occasional mentions of inconsistency, particularly with some reception and restaurant staff. However, this does not overshadow the overall high standard of service experienced by the majority of guests.
Overall, the staff at Hôtel Birks Montréal leave a lasting impression, often described as fantastic, attentive and accommodating, contributing significantly to the hotel's reputation for excellent hospitality.
Wi-Fi
At Hôtel Birks Montréal, the wifi service has garnered mixed feedback from guests. While some appreciated the good and fast connection, noting its availability as a positive aspect of their stay, others found the signal to be weak or spotty. Reports of slow speeds were relatively common with some guests specifically mentioning difficulty in video loading. Disruptions and connection drops were also noted, leading to occasional frustrations. Despite these challenges, many guests were able to access the internet and appreciated the provision of free wifi. Overall, while the hotel offers wifi, improvements in consistency and speed could enhance the guest experience.
Spa
At Hôtel Birks Montréal, the spa garners a strong reputation for a positive and relaxing experience. Many guests commend the excellent and professional spa staff with particular mention of therapists like Andaika and Manon, who are often described as superb. The massages are frequently highlighted with numerous guests appreciating their relaxing nature.
However, there are some suggestions for improvement. The gym, while spacious and efficient, could benefit from updated facilities to enhance overall guest satisfaction. Additionally, the spa’s steam room often faces operational issues and appointments for spa services can be difficult to secure due to high demand. Some guests express a desire for the spa to be open daily to accommodate their schedules better.
Despite these setbacks, the cleanliness and maintenance of the spa area receive consistent praise, contributing to the overall positive experience. Discounts on spa services and a well-maintained relaxation environment add to the appeal. While not accessible to children, the tranquility of the spa ensures a restful escape for adults. The inclusion of dim lighting further accentuates the soothing ambiance, even as guests suggest more frequent cycles for a complete spa experience.
Gym
The gym facilities at Hôtel Birks Montréal have received mixed feedback from guests. While some found the gym clean and accessible, many felt that it was small and underwhelming for a five-star hotel. Guests remarked that the gym’s size was limited and that it lacked a variety of equipment, making it insufficient for a comprehensive workout session. Located in the basement next to a ventilation machine, the gym's atmosphere was not particularly inviting with a low ceiling and no windows. Some described the gym experience as adequate for a quick stay but expressed the need for more space, equipment and overall upgrades to better align with the hotel’s luxurious standing.
Parking
Parking at Hôtel Birks Montréal has garnered mixed feelings among guests. The hotel's valet service stands out as a notable positive with many guests praising the team for being friendly, helpful, courteous and efficient. The valet service was described as handy and made it easy to park the car, especially given the limited available parking in the area. However, some guests found the parking space limited and parking charges high, noting that parking should ideally not be an additional expense.
On the downside, the hotel faces challenges with larger vehicles; there is no on-site parking available for vans or pickup trucks, making it difficult for guests with such vehicles. The construction around the area also made parking harder to find for some. There were instances of the valet service not being available and some guests struggled to get answers from the staff regarding parking spaces. Additionally, occasional issues with the valet service, such as lack of help with luggage and not always having valet personnel available, were mentioned.
Overall, while the valet service is generally well-received for its efficiency and helpfulness, the limitations and additional costs associated with parking can be a drawback for some guests.
Family
Hôtel Birks Montréal is well-regarded for its family-friendly environment, making it a suitable choice for guests traveling with children. The hotel accommodates families comfortably with options such as family rooms featuring adjustable doors, which are particularly useful for smaller divisions of space. Throughout the entire stay, the hotel maintains a child-friendly atmosphere and provides a good environment for families, showcased by positive feedback from guests who stayed with infants and children. Although there were instances of noise from children running around and occasional disturbances from adjacent rooms, the overall family-oriented experience was satisfactory. However, breakfast options on certain days might be limited, but the hotel's helpful staff and welcoming atmosphere make it a place families would likely consider returning to with relatives or friends.
5 Star
Hôtel Birks Montréal exudes sophistication and luxury with a pristine level of cleanliness that aligns with modern five-star expectations. The decoration is luxurious yet unpretentious, creating a comfortable and elegant atmosphere for guests. Personalized service and outstanding housekeeping are frequently highlighted, contributing to an overall five-star experience for many visitors. Guests often describe the service as exceptional and the hotel as one of the few truly five-star places with luxurious, clean and very comfortable accommodations.
However, feedback on whether the hotel consistently meets five-star standards is mixed. While some guests had a perfect five-star experience, noting sophisticated luxury and efficient resolutions to any issues, others felt that aspects of the service and amenities did not match the high expectations of a five-star rating. Instances where the level of service and certain in-room features did not live up to five-star standards were mentioned. Despite this, the hotel is often regarded as a first-class establishment, delivering a luxurious stay for most of its guests.
Business
Hôtel Birks Montréal receives high praise from business travelers for its excellent suitability for professional stays. It is noted for being well-equipped and ideal for business trips with several commendations highlighting its effectiveness for business meetings. The location is particularly convenient, making it an ideal choice for those traveling for business in downtown Montreal. Guests also appreciated the exceptional service with concierge assistance, especially from Kevin, being super helpful and accommodating, attending promptly to every need. However, it should be noted that the communal areas were found to be less accommodating for business work or gatherings and the business center was not available. Overall, the hotel is highly recommended for business stays due to its facilities and prime location.
Accessible
Hôtel Birks Montréal generally offers a good level of accessibility for guests with disabilities. Many areas within the hotel are easily accessible, including rooms and the overall location. However, there are some challenges, particularly with certain areas such as the terrace and the relaxation area, which are not accessible. There are concerns regarding accessibility on the reception floor. Additionally, the spa and steam room, as well as other facilities, are not accessible to children. Noise from other guests, particularly around midnight, was noted as an inconvenience, potentially affecting the overall experience. Despite these issues, the hotel provides a fair level of accessibility for most guests.
Honeymoon
Hôtel Birks Montréal is an exceptional choice for honeymooners seeking a romantic and memorable escape. The hotel is frequently described as ideal and perfect for honeymoon stays, making it a sought-after destination for couples celebrating their new beginnings. Its reputation as a honeymoon-worthy and honeymoon destination emphasizes the luxurious and glamorous experience it offers. Guests have noted that the hotel goes above and beyond to create a special atmosphere for those celebrating their honeymoon, ensuring their stay is as glamorous as possible. Additionally, the hotel is also a popular choice for couples marking anniversaries or other significant celebrations, reinforcing its status as a top location for romantic getaways.
Luxury
Hotel Birks Montréal offers a truly luxurious experience, as evidenced by numerous glowing reviews applauding its elegance and sophistication. Nestled near Saint Catherine in downtown, this exquisite boutique hotel is lauded for its plush interiors, tasteful renovations and elegant decor, creating a sanctuary worthy of the highest standards. Guests frequently highlight the unmatched elegance and high-end finishings that define their stay, emphasizing the hotel's commitment to five-star quality. The comprehensive luxury amenities and well-appointed rooms contribute to a fabulous stay, making visitors feel enveloped in pure luxury.
The architecture and design receive significant praise, being described as beautiful, stylish and sophisticated. Discreet luxury permeates the hotel's ambiance, ensuring a refined experience that is both tasteful and welcoming. Even amidst the grandeur, some guests wish for an even more luxurious experience, underlining the high expectations met by the hotel's services.
In sum, Hotel Birks Montréal stands out as a proper luxury hotel that offers a true five-star experience, blending tasteful elegance with a comprehensive array of luxury services and amenities, making it an exemplary choice for those seeking the pinnacle of sophistication and comfort.
Romantic
Hôtel Birks Montréal offers a beautifully romantic getaway for couples looking to celebrate special occasions or simply enjoy some quality time together. This plush haven, adorned with sparkling chandeliers and gold details, creates an enchanting atmosphere that is both romantic and welcoming. Whether it’s for an anniversary, honeymoon or a wedding weekend, visitors will find the hotel’s ambiance ideal for any celebratory stay.
The romantic vibe is evident throughout the hotel, making it a top recommendation for romantic getaways. Cozy fireplaces and thoughtful touches like Valentines chocolate in the room enhance the overall experience. Guests have highlighted the hotel's restaurant, Henri, as a perfect spot for dinner plans during their stay.
This luxurious five-star hotel excels at providing a romantic atmosphere, ensuring it is an excellent choice for those in search of a memorable and intimate escape.
FAQ
No, Hôtel Birks Montréal doesn't have any pool.
No, a spa isn't available at Hôtel Birks Montréal.
No, Hôtel Birks Montréal doesn't allow dogs.
Yes, parking facilities are available at Hôtel Birks Montréal.
