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Hotel Baltschug Kempinski Moscow

Moscow , Ulitsa Baltschug 1 (Show on Map)

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Summary of reviewsHotel Baltschug Kempinski Moscow is a luxurious 5-star hotel located in the heart of Moscow, offering breathtaking views of iconic landmarks like the Kremlin, Red Square and the Moskva River. Guests appreciate the quiet and peaceful surroundings despite being in the city center. The hotel's breakfast options are exceptional with menus that cater to all tastes and guests can enjoy stunning views of the city or the Cathedral of St. Basil. The rooms are well-appointed with harmonious decor, natural materials and quality finishes, although some require an update. The staff is helpful, polite and friendly with the concierge service being particularly top-notch. The spa and indoor pool are highly praised with guests enjoying the full-sized pool, sauna and Thai massage. The hotel is a great option for travelers seeking indulgence in central Moscow with impeccable rooms and exceptional service.
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About Hotel Baltschug Kempinski Moscow

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Guest Reviews

Location

Located in the heart of Moscow, Hotel Baltschug Kempinski Moscow boasts a stunning location that offers guests breathtaking views of landmarks like the Kremlin, Red Square and the Moskva River. With numerous restaurants and cafes in the vicinity, guests can enjoy leisurely strolls through the city or venture to nearby shopping areas like Arbat Street. The hotel is also a short walk away from the Kremlin and Red Square, making it an ideal home base for sightseeing. Guests rave about the location, citing it as one of the hotel's top features and they appreciate the quiet, peaceful surroundings despite being in the city center. The views from the rooms, including deluxe options, are truly impressive, especially when lit up at night. Overall, Hotel Baltschug Kempinski Moscow's location is perfect for those looking for a convenient, central location with easy access to Moscow's most iconic landmarks.

Breakfast

If you're looking for a hotel with exceptional breakfast options, look no further than the Hotel Baltschug Kempinski Moscow. Guests rave about the delicious and plentiful morning meals on offer with menus that cater to all tastes. Highlights include fresh pancakes and caviar, red and black caviar, omelets and a wide variety of hot dishes. Plus, you can start your day with stunning views of the city or the Cathedral of St. Basil. Spacious and cozy rooms make for a comfortable stay and guests also give glowing reviews for the friendly and helpful staff, especially during breakfast service. Although some guests found the breakfast to be the same every day, they still enjoyed it. Overall, Hotel Baltschug Kempinski Moscow is definitely a great choice for those looking for delicious breakfast options and top-notch service.

Rooms

Hotel Baltschug Kempinski Moscow boasts of comfortable and spacious rooms, some even with stunning views of the Kremlin. The rooms are well-appointed with harmonious decor, natural materials and quality finishes. The bathrooms are elegant and the toiletries provided are of high quality. However, some rooms have worn-out elements, old furniture and outdated interiors, which require a renovation. The hotel also needs an upgrade, according to some guests. Nevertheless, some rooms are impeccably designed, like the chic new deluxe rooms with designer renovations. The bed and pillows are soft and some have air conditioning units that work well. Moreover, the staff provides excellent service and some guests receive free room upgrades and fruits when they arrive. However, some guests experienced unpleasant incidents like a cockroach in the room and someone opening their door at 3 am. Overall, the hotel has lovely rooms, but some need an update, ensuring comfortable and clean stays.

Beds

Hotel Baltschug Kempinski Moscow boasts of some of the most comfortable and spacious rooms, complete with large and well-equipped beds that will make you sleep like a baby. Guests praise the high and comfortable beds, luxurious bed linen and excellent pillows. Even requests to change pillows were quickly responded to. Rooms are clean and cozy with lovely beds that guarantee a good night's sleep. Although some guests complained about small and dirty beds, the majority of the guest reviews rave about the comfortable beds and excellent sleeping experience.

Cleanliness

The Hotel Baltschug Kempinski Moscow has received mixed reviews regarding its cleanliness. Some guests found the room to be cozy and clean with a great location and amazing service. The bathrooms were clean with high-quality cosmetics provided and the room was comfortable and well-maintained. The staff was helpful and accommodating. However, other guests found issues with the cleanliness, such as dust on the bedhead, dirty windows and black spiderwebs that indicated an inadequate cleaning routine. Some also mentioned the smell of stale smoke in the room, broken and poorly maintained facilities and scratched coat hangers. Nevertheless, many guests praised the overall cleanliness of the hotel with one describing the room as being "sterile clean." Additionally, guests appreciated the high-quality amenities provided in the room, such as an original minibar design. Despite a few negative comments, most guests found the hotel to be well-maintained and enjoyed their stay.

Staff

The staff at Hotel Baltschug Kempinski Moscow receive high praise from guests with many describing them as helpful, polite and friendly. Guests appreciate their willingness to go above and beyond, even in difficult situations. The concierge service is particularly noted as being top-notch. However, there are some negative reviews that mention unprofessionalism and rudeness from some staff members, especially at the reception desk. Despite this, most guests feel that the staff are accommodating and attentive to their needs and appreciate their efforts to make the stay enjoyable. Overall, the hotel's location and excellent service from the majority of staff members leave guests satisfied with their experience.

Spa

The spa at Hotel Baltschug Kempinski Moscow is a true gem according to guest reviews. They rave about the nice pool area and the hot sauna, which was a great way to warm up after a day out in the chilly Moscow weather. The spa zone is also highly praised with guests enjoying the full-sized pool and sauna. Many guests indulged in a Thai massage and overall found the spa facilities to be clean and well maintained. The only downside mentioned was the lack of a Turkish bath. Additionally, the hotel's delicious breakfast and numerous nearby restaurants are also noteworthy. Overall, this is definitely a hotel to stay at if you're looking for a top-notch spa experience in Moscow.

Pool

The Hotel Baltschug Kempinski Moscow has a lovely pool area with a refreshing temperature suitable for swimming. Guests enjoyed using the gym and wellness area equipped with a sauna. The pool zone also includes a small but well-maintained pool and a Jacuzzi. Although some guests found the pool and Jacuzzi small, it did not detract from their positive experience. The pool is indoor and heated, making it perfect for swimming regardless of the weather outside. There is also a sauna available, contributing to the overall positive experience. While the pool area is modest, it provides a welcoming respite for hotel guests.

5 Star

If you're looking for a luxurious hotel in the heart of Moscow, Hotel Baltschug Kempinski Moscow is definitely worth considering! Guests have commented on the hotel's European-level beauty, exceptional staff and wonderful spa facilities. The location is also top-notch, making it a prime spot for a great vacation. While some guests have noted that the hotel may not quite live up to its supposed five-star rating, others have praised its incredible two-roomed suites and great breakfast offerings. Though the mini bar prices may be quite steep for some, overall the hotel offers top-notch facilities and services making it a great option for travelers seeking indulgence in central Moscow.

Indoor Pool

The indoor pool at Hotel Baltschug Kempinski Moscow has received positive feedback from guests. Many have enjoyed the convenience of the pool and sauna area, while others have appreciated the well-designed facilities. Some guests have mentioned that the pool was a little chilly for their liking, but they made use of the hydro massage tub instead. Those who booked a suite were treated to stunning views of Moscow from the pool area. Overall, the indoor pool at Hotel Baltschug Kempinski Moscow is a great amenity for guests to enjoy during their stay.

Luxury

Indulge in pure luxury at the Hotel Baltschug Kempinski Moscow! The interior screams opulence and glamour, making it the perfect choice for those looking for a lavish stay in Moscow. This 5-star hotel is flawlessly located in the heart of the city boasting stunning views of the Kremlin and Red Square. The rooms are impeccable and the service is nothing but exceptional. While the price tag may be steep, it's worth every penny for the once-in-a-lifetime luxury experience. A special shoutout to the hotel staff for providing outstanding service throughout our stay! The only downside? The mini bar prices are excessively high, but it's a small disadvantage when compared to the overall extravagant experience.

Yes, Hotel Baltschug Kempinski Moscow has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Baltschug Kempinski Moscow.

Yes, Hotel Baltschug Kempinski Moscow welcomes dogs.

No, parking facilities aren't available at Hotel Baltschug Kempinski Moscow.

Yes, Hotel Baltschug Kempinski Moscow has a gym.

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