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Grand Hyatt Mumbai Hotel and Residences

Mumbai , Off Western Express Highway Santacruz (e) (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hyatt Mumbai Hotel and Residences is a luxurious choice of accommodation that would appeal to those looking for a high-end experience in Mumbai. The hotel's convenient location and easy access to South Bombay have been praised, despite the near-constant traffic outside the hotel. Guests have generally had positive experiences with breakfast, especially the excellent variety of dishes in the buffet, although there were some complaints about limited options and the wait time. The Italian and Chinese restaurants were considered fantastic dining options, although some guests found the dinner menu to be lacking or overpriced with vegetarian options being subpar. The rooms were well-maintained and spacious with all necessary amenities and the staff were prompt and helpful, although their service has been a mixed bag for some guests. The gym, spa, sauna and steam room were top-notch and the outside pool was beautiful and well-maintained. Business travelers would find the Grand Hyatt Mumbai Hotel and Residences an excellent option, especially those attending conferences or events near the airport and the property has beautiful facilities that provide a luxurious experience with fantastic staff always on hand to ensure guests have a memorable stay.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

Hotel with Outdoor Pool

Room Types

Grand King Suite A spacious suite with a separate lounge, including minibar and tea/coffee facilities. The bathroom contains a bath and shower, and comes with free toiletries.

King Room - Club Access This double room features air conditioning, electric kettle and minibar. Additional benefits: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

Queen Room - Club Access This double room features a electric kettle, bathrobe and minibar. Additional benefits: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

Twin Room - Club Access This twin room has a bathrobe, minibar and satellite TV. Additional benefits: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

Diplomatic Suite This suite has a bathrobe, air conditioning and sofa. Additional benefits: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

Grand Executive Suite This suite has a minibar, bathrobe and air conditioning. Additional benefits: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

King Room This double room features a sofa.

Queen Room The spacious triple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Twin Room This twin room features air conditioning.

King Suite with Veranda This room offers the below: - Buffet Breakfast for all registered guests - 1 Hour complimentary access to club boardroom (subject to availability) - One way airport transfers (per stay)

Two-Bedroom Grand Apartment The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. The kitchenette has a refrigerator, kitchenware and a tea and coffee maker. Boasting a balcony with garden views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

One-Bedroom Apartment with Patio The spacious apartment features 1 bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony with garden views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom Grand Apartment The spacious apartment features 1 bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette has a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony with garden views, this apartment also offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom Standard Apartment This triple room has a cable TV, kitchenware and seating area. The one-bedroom apartment features a living area, a dining area and a contemporary kitchen.

Two-Bedroom Apartment with Veranda The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony with garden views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Two-Bedroom Standard Apartment The kitchenette is equipped with a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath.

Three-Bedroom Standard Apartment The spacious apartment has 3 bedrooms and 3 bathrooms with a bath and free toiletries. The fully equipped kitchenette features a refrigerator, kitchenware and a tea and coffee maker. Boasting a balcony with garden views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

One-Bedroom Apartment with Verandah The spacious apartment features 1 bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony with garden views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Courtyard View This double room features an electric kettle and bathrobe.

Queen Room with Courtyard View The spacious triple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Queen Room with Patio - Club Access The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

King Room with Patio - Club Access The spacious triple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Twin Room with Patio - Club Access The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

About Grand Hyatt Mumbai Hotel and Residences

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Guest Reviews

8.1

Very Good

Location

The Grand Hyatt Mumbai Hotel and Residences is a great choice for those seeking a convenient location in Mumbai. Many guests praise the hotel's close proximity to the airport, making it a good alternative for those looking for a nearby stay. The staff are knowledgeable about the hotel's facilities and location and the breakfast is particularly noteworthy. Although the location is a bit far from tourist/shopping areas, the hotel is conveniently located near the Bandra Worli Sea Link, providing easy access to South Bombay. Overall, the hotel seems to target conferences and large events and is a clean oasis in the midst of the surrounding area's chaos. However, keep in mind the near-constant traffic jams outside the hotel can make access difficult at times.

Breakfast

Guests who stayed at the Grand Hyatt Mumbai Hotel and Residences had mixed reviews about their experience with breakfast. However, the majority of the reviews were positive with patrons raving about the excellent variety of dishes in the breakfast buffet. Many praised the attentive staff who provided great service and some even enjoyed special birthday cakes made for them during breakfast. While a few guests did complain about the wait time and limited options, the breakfast overall was considered satisfactory. One patron even highly recommended the breakfast, citing the variety of Indian and continental options with many specialities being made to order. Despite complaints about inefficient service and poor food quality, the majority of guests enjoyed the breakfast and found enough options to satisfy their appetite.

Dinner

If you're looking for a satisfying dinner experience, Grand Hyatt Mumbai Hotel and Residences can offer you some fantastic options. Guests have absolutely raved about the Italian and Chinese restaurants with delicious food and exceptional service. However, some guests were disappointed with the dinner menu, find it not up to the mark or pricey. There have been some issues such as delayed service, poor attitude from some staff and incorrect billing at the restaurant. Additionally, vegetarian options at dinner were reportedly subpar. But, overall, guests have found the restaurants and lounge to be great, though the hotel itself may not impress. All in all, if you love trying out new cuisine, Grand Hyatt Mumbai Hotel and Residences seems to be a good choice.

Rooms

If you're looking for a luxurious stay in Mumbai, Grand Hyatt Mumbai Hotel and Residences may be the perfect match for you, according to guest reviews. While some mentioned outdated facilities or noisy surroundings, the majority of guests sang praises for the spacious, well-designed and extremely comfortable rooms that are well-equipped with all the necessary amenities. Staff members were praised for their prompt service and helpfulness. In addition to the comfortable stay, the property is clean and well-maintained with various types of rooms that cater to different guests' needs, from courtyard views to lavish residences. While a small number of guests had some complaints about the maintenance of the rooms, these instances were few and far between compared to the number of guests who had an enjoyable stay. Overall, Grand Hyatt Mumbai Hotel and Residences seemed like a fantastic place to stay with luxurious rooms and excellent service.

Cleanliness

Grand Hyatt Mumbai Hotel and Residences has received mixed reviews on cleanliness, but the majority of guests have praised the hotel's cleanliness. The rooms were noted to be spacious and kept clean throughout their stay with many guests appreciating the well-equipped facilities. However, some guests did note that certain areas, such as the patio residences and wash areas, were not being cleaned thoroughly. Despite these comments, the property has been described as hygienic and well-maintained overall. Overall, Grand Hyatt Mumbai Hotel and Residences seems like a clean and comfortable option for travelers visiting Mumbai.

Staff

The staff at Grand Hyatt Mumbai Hotel and Residences have received mixed reviews from guests. While some described them as friendly, attentive and exceptional, others found them to be poor, rude or unhelpful. Despite this, the majority of reviews were positive, noting their willingness to assist and their excellent service, particularly at reception, in the restaurant and bar and in the residences. Special mentions were given to specific staff members who went above and beyond, such as Anshul at reception, Affan at reception and Mukhtar, Shraddha, Sejal, Kiran and Sohil. The breakfast and housekeeping teams were also commended. However, some guests found the staff to be inexperienced, lacking communication skills or overly focused on tips. The concierge and front desk managers were praised for their assistance and the lounge hospitality was deemed good. Overall, the staff appear to provide attentive customer care, although some guests may encounter mixed experiences.

Gym

The Grand Hyatt Mumbai Hotel and Residences boasts an impressive outside pool and a superb wellness centre equipped with a gym, spa, sauna and steam room. The gym is spacious, well-maintained and features state-of-the-art equipment and professional trainers. Guests were impressed with the cleanliness of the facilities and the promptness and availability of the staff. The breakfast was described as very good but mostly Indian, prompting some to suggest that a few western options could be added. Despite the rush during breakfast, the hotel managed well. The gym and swimming pools were also noted as excellent, making for a top-notch experience. This is a 5-star hotel with spacious facilities and all the amenities one could ask for.

Pool

Grand Hyatt Mumbai Hotel and Residences offers a beautiful outside pool that guests can enjoy during their stay. The hotel also promotes green initiatives like offering refillable water bottles. Unfortunately, some sections of the hotel including the pool and fitness centers were closed during renovations. One guest mentioned the pool being closed for the entire weekend due to a wedding, but despite this setback, guests generally rave about the well-maintained amenities offered at the pool. The apartment side offers a kiddie pool only with no diving facilities. However, guests may have trouble finding the spa entrance to access the pool. Nonetheless, Grand Hyatt Mumbai's friendly staff and great facilities, including the gym and excellent swimming pool, make for a pleasant and refreshing stay. One impressed guest even enjoyed their time in the heated pool.

Business

The Grand Hyatt Mumbai Hotel and Residences is a great option for business travelers looking for a convenient location near the airport. While communication with the hotel could be improved, the staff is very helpful and knowledgeable. The hotel is perfect for a business stay with conference rooms available and a focus on large events. However, the hotel is rather pricey for what it has to offer. World Hyatt members should note that points can be added towards accommodation regardless of booking through third-party agents. The breakfast and dinner buffet could have more healthy options, but overall the stay was enjoyable and perfect for those attending conferences or events in Mumbai.

Luxury

If you're looking for a luxurious stay in Mumbai, look no further than the Grand Hyatt Mumbai Hotel and Residences. The hotel has beautiful and elegant facilities with luxurious rooms that are sure to meet your expectations of a 5-star hotel. Guests have raved about the property's grandeur and exotic atmosphere with some even stating that it's the best of the best.

Despite the hotel being quite large, it still manages to maintain a personalized and attentive experience with super duper staff on hand to make sure your stay is unforgettable. The only downside reported by some guests is that it can be a bit self-service in some areas.

Overall, the Grand Hyatt Mumbai Hotel and Residences is a truly exquisite place to stay in Mumbai, outshining even the famous Taj Mahal Palace Hotel with its luxe uitstraling. It's a hotel that leaves guests with everlasting memories and a desire to return again and again.

Yes, Grand Hyatt Mumbai Hotel and Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Hyatt Mumbai Hotel and Residences.

Yes, Grand Hyatt Mumbai Hotel and Residences welcomes dogs.

Yes, parking facilities are available at Grand Hyatt Mumbai Hotel and Residences.

Yes, Grand Hyatt Mumbai Hotel and Residences has a gym.

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