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Hotel Marco Polo

Munster , Bremer Platz 36 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Marco Polo is a great choice for visitors to Münster due to its prime location close to the central train station and charming Old Town. Guests rave about the breakfast buffet, which offers a wide variety of options including vegan and vegetarian choices and is regularly replenished. The rooms are comfortable and spacious with modern bathrooms and the hotel is praised for its cleanliness and friendly staff. The beds are described as very comfortable with cozy bedding. While some guests found the surrounding area concerning, they still felt safe and recommend the hotel for those arriving by train. Overall, Hotel Marco Polo offers a wonderful experience with exceptional service and a welcoming atmosphere.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Business Hotel

Accessible Hotel

Hotel where Dogs Stay Free

Room Types

Double Room Classic room featuring cable TV, a minibar, and an en-suite bathroom with a hairdryer.

Single Room Classic room featuring cable TV, a minibar, and an en-suite bathroom with a hairdryer.

Triple Room Classic room featuring cable TV, a minibar, and an en-suite bathroom with a hairdryer.

Superior Double Room (barrier-free) Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a seating area, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Budget Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a seating area, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

About Hotel Marco Polo

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Guest Reviews

7.6

Good

Location

Hotel Marco Polo is located in a prime position close to Münster's central train station, making it an ideal base for exploring the city's sights. Despite some concerns about the surrounding area, guests have praised the hotel's convenient location just a short walk from the charming Old Town. A nearby REWE supermarket provides added convenience and guests can enjoy free weekend street parking. While the hotel is on the outskirts of an area known for drug use, guests have reported feeling safe and the hotel is recommended for those arriving by train. Overall, Hotel Marco Polo's central location makes it an excellent choice for visitors to Münster.

Breakfast

Guests at Hotel Marco Polo rave about the breakfast buffet, which offers a wide variety of options and leaves nothing to be desired. The staff is described as attentive and friendly with coffee and special requests being quickly fulfilled. Many guests appreciate the vegan and vegetarian options of the breakfast, including a great selection of cereals, bread spreads and fresh fruits. The buffet is regularly replenished, but food waste is minimized. Some reviewers mention the hotel's efforts towards sustainability and gluten-free options. In general, guests find the breakfast to be delicious, rich and well-presented with small details. Despite a few minor complaints about cold eggs and expensive prices, most reviewers agree that the breakfast is excellent value and highly recommend it.

Rooms

Hotel Marco Polo offers guests comfortable and spacious rooms equipped with everything they need for a pleasant stay. The beds are comfortable and the rooms are clean with modern bathrooms that some guests found slightly small. However, the friendly staff and central location make up for any shortcomings. The rooms are well equipped with amenities such as large refrigerators and are decorated in a functional and tasteful manner. Some rooms have been freshly renovated with modern decor and large windows providing natural light. The size of the rooms varies, but many are generously spacious, while some have quaint country-style decor. The rooms are generally very clean with a pleasant cleaning scent upon entering. Some guests found the rooms to be a little outdated, but still comfortable and well-maintained. The hotel also offers wheelchair accessible rooms. The overall impression is that the rooms are perfect for short stays, giving guests plenty of space and all the amenities they need for a comfortable stay.

Beds

Hotel Marco Polo boasts of comfortable beds that guests have loved! The mattresses are described as very good, comfy and not too soft or too hard. Some even call them "comodissimi" and "groot en comfortabel". The bedding is also said to be cozy. While some found the beds rather soft, they weren't uncomfortable. The rooms are spacious and very clean with some guests appreciating the fact that the beds were not saggy. Overall, the hotel's beds are deemed comfortable by most guests, save for a few who found them either too firm or too soft for their liking.

Cleanliness

Guests rave about the cleanliness of Hotel Marco Polo with many praising the tiptop, spacious and modern rooms. The staff are friendly and attentive and the breakfast is more than enough to start your day. While some guests did mention issues with mold and unclean corners, most reviewers felt that the hotel was meticulously maintained. The sustainability efforts at breakfast and the complimentary water upon arrival were welcomed surprises. Despite the lack of on-site parking, guests found the hotel's convenient location and fantastic value made up for it.

Staff

Hotel Marco Polo offers exceptional service and friendly staff, according to guest reviews. The hotel provides a lovely breakfast, which is cherished by guests and the staff is very helpful with tips and recommendations. The hotel staff is always very friendly and competent, making check-in and check-out processes seamless. However, some guests reported one staff member who might have come across as impolite or easily irritated. Despite that, the majority of staff members are described as super friendly and accommodating and they even attend to guests' needs before they are expressed. Guests are pleased with the central location of the hotel and the welcoming atmosphere created by the friendly and helpful staff. In particular, guests appreciated the assistance of Frau Günnewig, Frau Hillenkötter and Frau Feldkeller, who went above and beyond to make guests feel at home. The hotel has a clean and friendly environment and guests are drawn to the wonderful experience offered by the very friendly staff.

No, Hotel Marco Polo doesn't have any pool.

No, a spa isn't available at Hotel Marco Polo.

Yes, Hotel Marco Polo welcomes dogs.

No, parking facilities aren't available at Hotel Marco Polo.

No, Hotel Marco Polo doesn't have a gym.

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