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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Myrtle Beach , 2383 Coastal Grand Circle (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Myrtle Beach/Coastal Grand Mall is a great choice for a relaxing vacation with its convenient location near the airport, shopping areas and restaurants. The hotel is in the parking lot of a mall, which is just a few feet away and contains many popular stores and great restaurants to choose from. The hotel is also close to the college, making it perfect for visitors attending events in the area. Guests appreciate the spaciousness and cleanliness of the rooms with many indicating that they were quite large and comfortable. The hotel and its facilities are well-maintained and housekeeping is friendly and ensures dynamic cleanliness throughout the property. The staff are often described as friendly, helpful and polite with great customer service. The pool facilities, including both indoor and outdoor pools as well as a hot tub, are fantastic and the beds are extremely comfortable. While some guests had minor issues, such as unstable internet and loud air conditioning, most found the hotel to be pleasant and passable. The breakfast has mixed reviews with some praising the food and excellent servers, while others felt it needed more options or should be included in the price of the room. Overall, the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall is worth staying in again and again because of its clear and disinfected environment, friendly staff and great amenities.
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Categories

Hotel with Indoor Pool

Whether staying at the hotel for business or visiting for a much needed shopping spree at the nearby Coastal Grand Mall, a swim in the indoor pool is the perfect way to relax.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

King Room This room has a flat-screen TV with cable as well as a microwave and refrigerator.

Double Room with Two Double Beds - Non-Smoking This room has a flat-screen TV with cable as well as a microwave and refrigerator.

King Room - Hearing Access The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds and Accessible Tub - Mobility Access The quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Bath Tub - Mobility Access This room has a flat-screen TV, private bathroom, and an accessible bath tub.

Queen Room with Two Queen Beds - Hearing Access This room has a flat-screen TV, private bathroom, and visual alarms.

Premium Queen Room with Two Queen Beds The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Premium King Room The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

King Room with Sofa Bed The unit offers 2 beds.

About Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

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Guest Reviews

8.7

Very Good

Location

The Hilton Garden Inn Myrtle Beach/Coastal Grand Mall is a great location for a relaxing vacation. The hotel is conveniently located near the airport, shopping areas and restaurants, making it easy to explore the area. The hotel is in the parking lot of a mall, which is just a few feet away and contains many popular stores and great restaurants to choose from. Attractions such as the Boardwalk, Coastal Grand Mall and the beach are also nearby, while the hotel is also central to everywhere visitors want to go without a lot of driving. The location is perfect for families, as there are many restaurants and things to do in the area, but the hotel is also out away from the traffic. Visitors loved the peaceful and wonderful location of the hotel with attractions just 6-12 minutes away. The hotel is also close to the college, making it perfect for visitors attending events in the area. The beach is only 9-10 minutes away and visitors can hop on a shuttle to visit popular areas. The location of the hotel in walking distance from the mall is also convenient. Overall, guests found the location excellent, convenient and perfect for their vacation plans.

Breakfast

Guests have mixed feelings about the breakfast at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall with some praising the food and excellent servers, while others felt it needed more options or should be included in the price of the room. The al-carte price for the breakfast was noted as reasonable with a good selection of items such as potatoes, eggs, bagels, waffles, fruits and sausages. Fresh muffins and other goodies were also mentioned. While some guests appreciated the affordability of the food, others felt it was too expensive for what was offered. Despite complaints about the lack of complimentary breakfast or early closing times, some guests considered the buffet to be excellent with made-to-order omelets, eggs and French toast. The only drawback was having to pay for breakfast, which some guests felt should be included in the stay. Overall, opinions were mixed, but many guests found the breakfast to be great or very good.

Rooms

Travelers who are looking for a relaxing stay in Myrtle Beach should consider the Hilton Garden Inn Coastal Grand Mall. Recent guest reviews rave about the cleanliness of the property with many indicating that the rooms were very well prepared and cleaned upon arrival. Guests appreciate the spaciousness of the rooms with many indicating that they were quite large and comfortable. Additionally, visitors who prioritize a clean and tidy environment will be happy to hear that the hotel and its facilities are well-maintained. While some reviewers suggest that the rooms could use an update, most guests seem pleased with their experience overall. While a handful of guests experienced some issues with their room, the majority had a comfortable and enjoyable stay. The hotel's proximity to the airport and convenient location near the mall are also noted as positives.

Beds

Travelers checking into the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall will be pleased with the overall comfort of the beds. Guests agree that the beds at the hotel are extremely comfortable and many mention how they feel instantly at ease as soon as they enter their rooms. The location of the hotel is also a highlight with many guests praising its convenience. While there are a few negative comments about the beds being too soft or uncomfortable, these seem to be in the minority and more often than not, visitors commend the cleanliness and cozy feel of the beds. The hotel does get feedback on improving the quality of pillows and mattresses, but overall, the beds are a great perk of staying here.

Cleanliness

The Hilton Garden Inn Myrtle Beach/Coastal Grand Mall boasts of its cleanliness according to guest reviews. The hotel and rooms are very clean, comfortable and maintained. Housekeeping is friendly and ensures dynamic cleanliness throughout the property. The appearance is fresh and sanitized and facilities are tidy. The hotel’s location is also clean and convenient. Guests appreciate the nice and clean rooms, particularly the size and cleanliness of the bathroom. They’ve noted that the staff is friendly and helpful in maintaining the hotel's cleanliness. Overall, the hotel is worth staying in again and again because of its clear and disinfected environment. However, there are some negative feedback from guests who experienced issues of dirty rooms and bathrooms with black hairs, stains and roaches.

Staff

If you're looking for a hotel with amazing staff, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall could be the perfect choice for you. The staff are often described as friendly, helpful and polite with great customer service. The front desk staff are particularly singled out for their friendliness and professionalism. In fact, many guests report not having a single complaint about the staff. The cleaning and kitchen staff are also praised for their politeness and professionalism.

However, there are some negative comments about the staff, mostly regarding specific individuals who were described as rude, unprofessional or lacking in customer service skills. Despite these isolated incidents, the majority of guests report that the staff were nice and accommodating and the overall impression is that the staff at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall are wonderful.

Pool

Guests of the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall praised its fantastic pool facilities, including both indoor and outdoor pools as well as a hot tub. The outdoor fireplace and hot tub were also highlights for many reviewers. While some guests were unhappy with dogs in the eating area, most were pleased with the well-maintained spa and poolside areas. However, a few guests experienced issues such as bugs in the bathroom and a leak stain in the whirlpool. Despite these minor drawbacks, overall the hotel's pool facilities received positive reviews from guests who wished they could keep them open longer than 10 p.m.

3 Star

The Hilton Garden Inn Myrtle Beach/Coastal Grand Mall provides a great stay for travelers with nice facilities and services. While some guests had minor issues, such as unstable internet and loud air conditioning, most found the hotel to be pleasant and passable. The location is convenient, though it is a bit of a distance from the beach. Continental breakfast is available but limited in options and pricey. The hotel staff could be a bit pushy when it comes to breakfast, but overall the stay is worth it. Although, one guest mentioned that the hotel smells like it has water damage, it still provides a fair trip for travelers.

Rooms with Jacuzzi / Hot-Tub

Guests of the Hilton Garden Inn Myrtle Beach/Coastal Grand Mall have had mixed experiences with the jacuzzi and hot tub in their rooms. While some were disappointed with smaller than expected sizes or issues with leaks or stains, others expressed their love for the hot tub and spa amenities. Some were pleasantly surprised with the inclusion of a king-size bedroom with a jacuzzi, while others were disappointed to be given a room without one or to find that their requested garden tub was not provided as expected. Despite some setbacks, guests appreciated the luxury and relaxation that the jacuzzi and hot tub provided during their stay.

Yes, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall.

No, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall doesn't allow dogs.

No, parking facilities aren't available at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall.

Yes, Hilton Garden Inn Myrtle Beach/Coastal Grand Mall has a gym.

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