Crowne Plaza Nairobi Airport, an IHG Hotel
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Crowne Plaza Nairobi Airport, an IHG Hotel, is an excellent choice for travelers looking for a comfortable and safe experience near the airport. The hotel's proximity to the airport makes it a convenient choice for those catching an early morning flight or in transit. Guests have praised the hotel's efficient and friendly staff, who are described as lovely, wonderful, exceptional and professional. The facilities and services are noted as excellent with comfortable beds, great cuisine and exceptional cleanliness. The breakfast is highly praised for its variety and quality while the rooftop swimming pool offers a great place to relax and take in the views during your stay. Overall, the Crowne Plaza Nairobi Airport is a superb choice for a 5-star stay near the airport.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Room Types
About Crowne Plaza Nairobi Airport, an IHG Hotel
Guest Reviews
The Crowne Plaza Nairobi Airport, an IHG Hotel, boasts a great location for those looking to avoid airport traffic – it's just a stone's throw away from the terminal! This proximity to the airport makes it a perfect location for an overnight stay or for those catching an early morning flight. Guests have praised the hotel's shuttle service, which runs regularly to and from the airport, making transportation a breeze. Despite its location, the hotel is still able to provide a quiet and comfortable stay. The efficient and friendly staff add to the convenience of the location, making it a great choice for travelers in Nairobi.
The breakfast at Crowne Plaza Nairobi Airport, an IHG Hotel, is highly praised by guests. Reviews repeatedly use words like "excellent," "delicious," and "very good" to describe the variety and quality of the breakfast offerings. Guests appreciate the fresh fruit, smoothies and healthy options available. While some mention the high price of the breakfast, overall the quality of the food is worth it. There are a few negative comments, including poorly cooked sausages and some disappointment with the buffet selection, but these are outweighed by the positive reviews. Even those who didn't have breakfast speak highly of the hotel's food and restaurant options. The staff are also commended for their attentiveness during breakfast. Overall, guests are satisfied with the breakfast experience and recommend it to future guests.
Located conveniently close to the Nairobi Airport, the Crowne Plaza offers a variety of dining options. While some guests reported the food offerings as expensive and lacking in variety, others praised the hotel's very good kitchen which provided around the clock room service. The dinner and breakfast menus were described as excellent by some guests, while others unfortunately had to return their meals uneaten due to poor quality. The restaurant itself was described as good with a modern atmosphere and delicious food on offer. However, some guests criticized the combined buffet and a la carte setup, which they found to be overcrowded and confusing. Overall, the Crowne Plaza provides a good dining experience for guests looking for a convenient airport hotel.
The rooms at Crowne Plaza Nairobi Airport, an IHG Hotel, are highly praised by guests with a variety of positive comments. The staff is excellent and the rooms are beautiful, clean and spacious with comfortable beds. The hotel's proximity to the airport makes it a great choice for travelers. While some guests found the style generic, all praise the cleanliness and modern nature of the rooms. Some rooms face the street and can be noisy, but overall the hotel provides a quiet atmosphere with large and well-appointed rooms.
When it comes to a great night's sleep, the Crowne Plaza Nairobi Airport will not disappoint. Guests rave about the incredibly comfortable beds with some even declaring them the "most comfortable ever." The choice of pillows is also much appreciated, ensuring that each guest can customize their sleeping experience exactly to their liking. The bed and linen quality are both excellent, contributing to an overall feeling of coziness and relaxation. Although one guest found the mattress a bit hard, the vast majority of visitors were more than pleased with their sleeping arrangements. In short, if you're looking for a restful night's sleep during your travels, this hotel has got you covered.
The Crowne Plaza Nairobi Airport, an IHG Hotel, has received rave reviews for its cleanliness. Travelers have noted the hotel's convenient location and the safe, clean environment provided by the staff. Rooms are described as very clean and comfortable with guests praising the modern and functional facilities. Visitors also appreciated the well-kept and groomed property with a sparking clean appearance. Although some guests noted the hotel's old-fashioned style, the overall impression is overwhelmingly positive. The staff is commended for their attentive and solution-oriented approach and many guests have remarked that their needs were taken care of promptly. However, minor issues with flies around the restaurant area were mentioned. Nevertheless, the hotel is consistently praised for its cleanliness and functionality, making it a top choice for travelers.
The staff at Crowne Plaza Nairobi Airport, an IHG Hotel, have received rave reviews from confirmed guests. They have been described as lovely, terrific, efficient, helpful, caring, professional, responsive and welcoming. Some guests even went as far as to say that the staff members were exceptional, wonderful and tops. The hotel's reception staff provided efficient and courteous service, while the rooftop staff were very attentive. The shuttle service personnel were also cited as being exceptionally helpful. The hotel's staff were always smiling and eager to help with any requests. Though some guests found the check-in staff to be busy, causing long wait times and a few were disappointed with the unhelpful staff in the restaurant. However, overall the staff were the most noticeable plus point of the hotel, their kindness and professionalism highlighted by numerous guests.
The Crowne Plaza Nairobi Airport boasts a wonderful rooftop pool and bar area, where guests can while away the hours and enjoy great food and beverage options. While some guests found the pool area a bit cramped and with limited lounge chairs, others raved about the pool's nice temperature and beautiful terrace. Unfortunately, the pool and rooftop bar may be closed for private functions at times. However, guests can take advantage of the free airport shuttle and poolside bar/food options. Overall, the rooftop swimming pool offers a great place to relax and take in the views during your stay at this IHG hotel.
The Crowne Plaza Nairobi Airport, an IHG Hotel, is a perfect stay for those looking for a comfortable and safe experience near the airport. The staff is described as lovely, wonderful and exceptional, providing a professional and welcoming atmosphere. The facilities and services are noted as excellent with comfortable beds and great cuisine. The hotel is worth the 5-star rating, providing all the comforts of an international hotel. Guests also appreciate the hotel's proximity to the airport, making it a convenient choice for those in transit. Overall, the Crowne Plaza Nairobi Airport is a superb choice for a stay near the airport.
Yes, Crowne Plaza Nairobi Airport, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crowne Plaza Nairobi Airport, an IHG Hotel.
No, Crowne Plaza Nairobi Airport, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Nairobi Airport, an IHG Hotel.
Yes, Crowne Plaza Nairobi Airport, an IHG Hotel has a gym.