Lotos Inn & Suites, Nairobi

Nairobi , , 19 Mpaka Road, Westlands (Show on Map)


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Summary of reviewsLotos Inn & Suites in Nairobi is a great value accommodation option with a prime location in Westlands, making it walking distance from major shopping malls, restaurants and bars. Guests appreciate the top-notch service provided by the friendly and helpful staff. The hotel offers spacious and clean rooms with essential amenities including a kitchenette, balcony and comfortable beds. The hotel's rooftop restaurant is highly recommended for its delicious Chinese cuisine and nice views across the city. The hotel's Wi-Fi is top-notch with great speed and strong signal. Guests have consistently praised the large, spacious rooms for their cleanliness with many commenting that they were impressed with the daily housekeeping services. The hotel staff is described as pleasant, friendly, helpful and sympathetic. Overall, Lotos Inn & Suites is a solid choice for travelers looking for essential, clean and convenient lodgings in Nairobi.
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About Lotos Inn & Suites, Nairobi
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Guest Reviews
8.0
Very Good
Location
The Lotos Inn & Suites in Nairobi has a prime location that guests love. It is centrally located in Westlands, making it walking distance from major shopping malls, restaurants and bars. The neighborhood is lively and safe with many dining spots and markets within a 400m radius. Despite being far from the CBI area, guests appreciate the abundance of Uber drivers around the hotel. The hotel staff is also commended for their top-notch service. Overall, the Lotos Inn & Suites offers excellent value for money with an excellent location and easy access to everything Nairobi has to offer.

Breakfast
When it comes to breakfast at Lotos Inn & Suites in Nairobi, guests have mixed reviews. While some describe the breakfast as "great" and "delicious" with a "good choice" and "lots of options," others feel that it "could be better" or that the "menu choices were poor." Despite this, many appreciate the "friendly and helpful" staff who are "wonderful" and commend the "clean and comfortable" rooms. Highlights for many include the "fresh omelette" and "Swedish table style" with a "variety of bakery products." Overall, breakfast at Lotos Inn & Suites is a "good" or "fairly good" experience, but there is room for improvement in terms of diversity and quantity.

Dinner
Lotos Inn & Suites in Nairobi is receiving rave reviews for its dinner options. Guests love the restaurant's specialization in Chinese cuisine and rave about their delicious menu offerings. The hotel's rooftop restaurant is also highly recommended with guests enjoying the nice views across the city. Room Service/Restaurant may not be everyone's cup of tea, but for those who don't want to go out for dinner, the Chinese restaurant offers a great choice. While some guests who don't like Chinese food may not enjoy the restaurant, overall, guests highly recommend Lotos Inn & Suites for a lovely dinner experience.

Rooms
Lotos Inn & Suites in Nairobi offers spacious and clean rooms with essential amenities including a kitchenette, balcony and comfortable beds. Some rooms even provide a park view. Guests appreciate the overall comfort and size of the rooms, which are also equipped with microwaves and fridges. While some rooms face a loud street or a neighboring building, the hotel provides a calm atmosphere. The hotel also provides lovely amenities such as free water, tea and coffee. Although some rooms need urgent repair and updating, the majority of the rooms are clean and comfortable for a good value.

Beds
Lotos Inn & Suites in Nairobi offers guests a comfortable and restful sleep with their spacious and cozy beds. Many travelers have praised the hotel for providing them with a good size, large and comfortable bed that ensures they get a good night's rest. Guests have described their beds as super comfortable, bequeme Betten and very comfortable. Some even mentioned that they loved the big and comfy beds accompanied by lovely interior decorations. However, a few guests noted that the beds were a bit noisy and some felt the literie was vraiment très très moyenne. Nonetheless, the majority praised the comfortable beds and pillows provided by the hotel. Overall, if you're looking for a place to sleep comfortably during your stay in Nairobi, Lotos Inn & Suites is an excellent choice.

Cleanliness
If you're looking for a clean and comfortable base to explore Nairobi, Lotos Inn & Suites should definitely be on your list. Guests have consistently praised the large, spacious rooms for their cleanliness with many commenting that they were impressed with the daily housekeeping services. The hotel staff also come in for praise - not only for their friendliness but for their commitment to keeping the hotel clean and safe. Some guests did note that while the hotel could do with a bit of updating, this did not detract from the overall enjoyment of their stay. So if you're after a no-frills, clean and safe option in Nairobi, Lotos Inn & Suites is definitely worth a look.

Staff
Lotos Inn & Suites in Nairobi is a hotel that truly cares about its guests, according to the rave reviews its staff has received. Every request was met with a smile and the personnel are described as "pleasant," "friendly," "helpful and sympathetic." The front desk is mentioned frequently with guests praising the staff's professionalism, their quickness and their willingness to help. The kitchen and restaurant staff also stood out for their exceptional politeness and friendliness. Other staff members were described as "fantastic," "amazing," and "top-notch" in customer service and guests went out of their way to single out individual staff members by name for their graciousness and warmth. The security staff was also complimented for being welcoming and cheerful. On the rare negative side, a handful of guests noted that one receptionist was not as friendly as the others, but overall, guests' experiences with the staff at Lotos Inn & Suites were overwhelmingly and consistently, positive.

Wi-Fi
When it comes to staying connected while in Nairobi, guests of Lotos Inn & Suites have nothing to worry about. The hotel's Wi-Fi is top-notch with many guests praising its great speed and strong signal. Even those who experienced slow or spotty connectivity note that the hotel's staff responded quickly to their concerns. Overall, if you need reliable internet access during your stay in Nairobi, Lotos Inn & Suites has you covered.

4 Star
Lotos Inn & Suites in Nairobi is a great value accommodation option with spacious, clean rooms and friendly staff. Although some guests felt it was more of a 3 star property, the majority agreed that it was superb and highly recommendable. The location is relatively good and the rooftop provides a great view. The rooms are generously sized and come with fresh towels and beddings, as well as a balcony for added comfort. The toilet is well-equipped and clean and the hotel provides good strong wifi. Security is present at the door, making guests feel safe and secure. Overall, Lotos Inn & Suites is a solid choice for travelers looking for essential, clean and convenient lodgings in Nairobi.


No, Lotos Inn & Suites, Nairobi doesn't have any pool.

No, a spa isn't available at Lotos Inn & Suites, Nairobi.

No, Lotos Inn & Suites, Nairobi doesn't allow dogs.

Yes, parking facilities are available at Lotos Inn & Suites, Nairobi.

No, Lotos Inn & Suites, Nairobi doesn't have a gym.
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