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Radisson Blu Hotel, Nairobi Upper Hill

Nairobi , Elgon Road Nairobi Upper Hill (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Blu Hotel in Nairobi Upper Hill receives high praise from guests for its remarkable breakfast and outstanding staff. The breakfast offers a wide variety of tasty foods that guests find impressive and enjoyable every morning, despite being on the expensive side. The staff is described as caring, patient, friendly and helpful, going above and beyond to accommodate guests and make their stay feel special. Guests appreciate the warm hospitality and respect shown by the staff with some even highlighting the professionalism and training level of the staff as outstanding. While there were a few minor hiccups with some staff members, guests agree that the quality of service at this hotel is impeccable.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Presidential Suite This spacious suite features a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Superior Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Executive Suite- 1 Bedroom Lounge Access This suite's standout feature is the pool with a view. The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath.

Premium Room - Park View Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Executive Room - Park View This double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Executive Room - Lounge Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About Radisson Blu Hotel, Nairobi Upper Hill

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Guest Reviews

8.8

Excellent

Breakfast

The breakfast at Radisson Blu Hotel, Nairobi Upper Hill offers a remarkable and wide variety of foods to choose from. Despite being priced on the expensive side, guests find the breakfast to be amazing and enjoyable every morning. The restaurant serves tasty foods and has a good selection with some describing it as outstanding and impressive. French and Danish guests also highlighted the quality and richness of the breakfast. Overall, guests rave about the wonderful breakfast experience at the hotel.

Staff

If you're staying at the Radisson Blu Hotel in Nairobi Upper Hill, you're in for a treat when it comes to the staff. Guests continuously rave about the wonderful service at this hotel. The staff is described as "caring and smiling," "patient and kind," and "extremely friendly and helpful." They go above and beyond to accommodate guests and make their stay feel special. One guest even mentioned being beautifully handled by a kind staff member named Aggrey.

The professionalism and training level of the staff is outstanding, making them one of the best hotel staffs a guest has ever seen. Guests appreciate the warm hospitality and respect shown by the staff. Even the breakfast staff is described as attentive and friendly.

Of course, not every interaction with staff is perfect. A few guests noted instances where staff members were in need of more training or where some staff members were overly eager to put the bill in front of the guest. Despite these minor hiccups, guests agree that the quality of service at the Radisson Blu Hotel in Nairobi Upper Hill is impeccable.

Yes, Radisson Blu Hotel, Nairobi Upper Hill has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Radisson Blu Hotel, Nairobi Upper Hill.

No, Radisson Blu Hotel, Nairobi Upper Hill doesn't allow dogs.

Yes, parking facilities are available at Radisson Blu Hotel, Nairobi Upper Hill.

Yes, Radisson Blu Hotel, Nairobi Upper Hill has a gym.

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