Sarova Panafric Hotel

Nairobi , , Kenyatta Avenue, Valley Road (Show on Map)


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Summary of reviewsThe Sarova Panafric Hotel in Nairobi offers guests a prime location to explore the city with easy access to the city center, making it a great option for business and leisure travelers alike. Guests are impressed with the hotel's cleanliness and attention to detail, particularly in their recently renovated rooms. The hotel staff is accommodating, friendly and provides exceptional customer service with particular mentions to Agnela, Benson, Nickson, Christine and Moren. Guests also rave about the hotel's spa facilities, especially the sauna, steam room and massage services with special mention to Caroline. The pool area is clean and beautiful with some guests describing it as fantastic and stunning and the Sunday brunch vibe being particularly enjoyable for some guests. While the breakfast options received mixed reviews, the buffet is impressive and the restaurant's outdoor patio is beautiful. The hotel is a great choice for visiting business professionals, but remote workers may find it hard to find a suitable working environment. Overall, guests report being blown away by the hotel's hospitality and professionalism, making their stay a memorable one.
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Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Panafric Deluxe Room The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a wardrobe, a safe deposit box, an electric kettle, tumble dryer and a flat-screen TV with satellite channels. The unit has 1 bed.

Panafric Executive Room The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.

Studio Suite This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite has air conditioning, a minibar, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 1 bed.

Panafric Deluxe Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

Signature Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.

Panafric Executive Room-Premier The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a wardrobe, a safe deposit box, an electric kettle, tumble dryer, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Panafric Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Panafric Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

About Sarova Panafric Hotel
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Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Nairobi, Sarova Panafric Hotel is a beautiful resort that offers guests a perfect location to explore the city. Guests appreciate the convenience to the city centre and its safety which allows for easy access to everywhere they want to go. The hotel's location is also ideal for meeting up with friends staying at other hotels such as the Fairview as it is just a hop, skip and a jump away. Many guests praise the hotel's central location and its proximity to Nairobi CBD, making it easy to get around amidst the city's busy traffic. Business travelers also appreciate its location, which is close to their work premises, thus saving them precious time. Overall, Sarova Panafric Hotel offers guests a top location to explore the vibrant city of Nairobi.

Breakfast
The breakfast at the Sarova Panafric Hotel has received mixed reviews with some guests finding it too costly while others praise it as excellent and wonderful. The buffet is impressive and fantastic with a wide selection of delicious food and the service is excellent. The dining area is lovely and the outdoor patio is beautiful. However, some guests have noted that the breakfast options could be better and a few dishes were overcooked or dry. While the alakat breakfast was not recommended, some dishes newly prepared including omelettes and scrambled eggs were tasty. Overall, the quality of the breakfast was good and the coffee was brewed to perfection. While some guests found it of poor quality, others found it to be top-notch.

Rooms
If you're looking for a hotel with lovely receptionists, clean and elegant decor and comfortable rooms, Sarova Panafric Hotel is a great choice. The rooms are spacious and beautifully decorated, offering enough space to relax in comfort without being too flashy. Some rooms even come with great views overlooking the pool. While ongoing construction noise was a bit of a disturbance, the hotel staff were prompt to move guests into remodeled rooms that were much nicer and quieter. Some rooms come with hot water kettles for coffee before locating the restaurant and the beds are very comfortable. While some guests reported difficulty regulating water temperature in the shower or bathrooms that were too small, others raved about well-designed and completely clean rooms. Overall, guests reported that the hotel and the rooms are beautiful with the quality of rooms and decor throughout offering a great value for the cost.

Cleanliness
The Sarova Panafric Hotel in Nairobi prides itself on its cleanliness and attention to detail when it comes to maintaining clean facilities. Guests have reported that the hotel is always neat, tidy and well kept. The hotel features a swimming pool and sauna, which are also reported to be consistently clean. Recently renovated rooms are described as beautiful and spotless. The hotel is located in a safe area and the staff are friendly, helpful and accommodating. Housekeeping services are exceptional and guests can expect crisp, clean rooms with great attention to detail. Overall, guests have been very satisfied with the level of cleanliness at the Sarova Panafric Hotel in Nairobi.

Staff
Sarova Panafric Hotel boasts an exceptionally friendly and attentive team. The staff are a real gem at this hotel, always ready to assist guests with a smile and warm greeting. They are unfailingly polite, efficient and genuinely helpful. The concierge team even went over and above to assist a guest with their Quatar flight. Special mentions go to Agnela for her hospitality and Benson, the Front Desk Manager, who was the absolute best! Receptionists Nickson, Christine and Moren were also wonderful. The staff make guests feel that they are the only ones staying at the hotel, offering exceptional customer service. It's clear that the hotel's fantastic service levels and sense of hospitality are down to the personnel with many mentioning how the staff were all incredibly lovely and accommodating. Overall, guests shared that they were blown away by the hospitality and professionalism of the staff, making their stay at the Sarova Panafric Hotel a memorable one.

Spa
If you are looking for a fantastic spa experience during your stay in Nairobi, then Sarova Panafric Hotel should be your go-to location. Guests have raved about the excellent spa and the wonderful staff, who provide top-notch services. Many have highlighted the sauna and steam room facilities, which are offered for free. The massage services are also highly recommended with particular mention to Caroline, who is a very professional masseuse with "magical hands." The pool and newly refurbished exercise facility are beautiful, while the gym and spa are very nice with very positive ratings. The hotel's indoor/outdoor restaurant is also noted for its excellent service. If you are still not convinced, then note that Spanish speaking guests have emphasized the great massages they received with one describing it as 'genial.' So take some time to unwind at the Sarova Panafric Hotel spa and rejuvenate your mind and body.

Pool
The pool experience at Sarova Panafric Hotel appears to be a highlight for guests. Many praised the beautiful and clean pool area with some describing it as fantastic and stunning. The pool is also reported to be warm and of a good size for swimming. Guests enjoyed the Sunday brunch vibe with locals and the live music performed by a band at the pool. The poolside restaurant was also appreciated for its stunning views. However, some guests noted that the pool bar and restaurant were closed during their stay and one guest expressed disappointment about the pool not being heated as advertised. Despite ongoing renovations and Covid regulations affecting the use of the pool and other facilities, guests still enjoyed the pleasant pool area and identified it as a positive aspect of their stay.

Business
Sarova Panafric Hotel is a great choice for visiting business professionals as it caters to the needs of the business community. The hotel has smooth organization of tests and excellent security measures. Although it is more of a business hotel, guests can book a short safari through the reception. However, remote workers may have a difficult time finding a suitable working environment as conference rooms are often booked and the business center has been converted to a souvenir shop. Additionally, some guests note a limited selection of Halal and Indian cuisine on offer. Nonetheless, the staff provide a warm welcome to business travelers looking for accommodation in Nairobi.


Yes, Sarova Panafric Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sarova Panafric Hotel.

No, Sarova Panafric Hotel doesn't allow dogs.

Yes, parking facilities are available at Sarova Panafric Hotel.

Yes, Sarova Panafric Hotel has a gym.
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