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Villa Rosa Kempinski is a perfect blend of European luxury with exceptional Kenyan hospitality. Entertain your tastebuds with the multiple restaurants serving Italian, Chinese, Levantine cuisines and more.
Summary of reviewsVilla Rosa Kempinski is a luxurious and top-rated hotel located in the heart of Nairobi. Guests praise its great location which is close to downtown, the airport and social activities. The breakfast is a standout feature with an incredible variety and quality of food, including vegan options. The rooms are beautifully decorated with vintage style furniture and although some may need upgrades, they are clean and well-furnished with high-quality amenities. The hotel is highly recommended for its cleanliness with COVID-19 protocols strictly observed. The staff is exceptional, providing great customer service and going above and beyond to ensure guests have an amazing stay. The spa facilities are breathtaking with a lovely pool and sauna facilities that exceeded guests' expectations. The pool area is also a lovely spot for guests to relax and unwind. The beds receive varying opinions, but overall they are comfortable and cozy. In summary, Villa Rosa Kempinski is a true gem and one of the best hotels in Nairobi, providing exceptional facilities, remarkable services and a top-notch experience.
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About Villa Rosa Kempinski
Guest Reviews
Villa Rosa Kempinski boasts a great location in the heart of Nairobi, conveniently situated close to downtown, the airport and social activities. While some guests noted ongoing construction works around the hotel, others appreciated its beautiful surroundings and ambiance. Although the hotel is right off a major road, noise levels were not a major issue. While it may be challenging to walk to certain areas, the hotel's proximity to major roads makes getting around easier with a driver. Overall, the location received positive reviews from guests who appreciated the hotel's central position in Nairobi.
If you're looking for a luxurious hotel with a fantastic breakfast, then Villa Rosa Kempinski is definitely worth considering. Guests are impressed with the variety and quality of the food with plenty to choose from every day. Some suggest maybe changing the menu to avoid repetition, but overall the food is exquisite and second to none. The vegan options are especially good. Even those who didn't opt for breakfast admit that it looked delicious. In fact, it's so good that many say it's the best they've ever had in Kenya. The Eggs Benedict in particular are memorable. The price is worth it and breakfast is definitely one of the highlights of the stay. The ambience is lovely with the spa area being a wonderful bonus. The hotel staff are exceptional too, providing the best treatment some guests had ever experienced. The only criticisms are that breakfast in the room has to be paid for afresh and one or two guests found it below standard. However, the majority of reviews are full of praise and if you're a morning person, then you'll love the great breakfast selection at Villa Rosa Kempinski.
Welcome to Villa Rosa Kempinski, a beautiful and classy hotel where you can enjoy excellent room service and a clean, flexible and nice atmosphere. The spacious and comfortable rooms are beautifully decorated with vintage style furniture, creating a cozy and lovely space. Although some rooms may need upgrades, they are clean and well-furnished with high-quality amenities to make your stay enjoyable. You can relax in your spacious and private room, taking in the beautiful outside view from your balcony. The hotel offers great facilities, including a lovely bathroom and spa and decent room service. However, some guests have noticed that the hotel looks a bit dated compared to other locations from the same group and some beds and pillows may need improvement. Despite a few minor flaws, guests generally agree that Villa Rosa Kempinski offers high-quality and super clean rooms for a comfortable and enjoyable stay.
When it comes to the beds at Villa Rosa Kempinski, guests have varying opinions. Some note that the beds could be more comfortable however, many others rave about the comfort and softness of the beds and pillows. A nice king bed is mentioned, alongside positive remarks about the overall atendimento. Guests are impressed with the coziness of the rooms, thanks in part to the extremely comfortable beds. A couple of reviewers found the pillows to be too soft but, overall, the beds are considered to be a highlight of the hotel experience.
Villa Rosa Kempinski is a highly recommended hotel if you are looking for a clean and comfortable stay. Guests have praised the hotel's cleanliness and have described the rooms and facilities as sparkling clean, top-notch and beautiful. The hotel's staff is also commended for being hospitable and accommodating requests for room service. COVID-19 protocols are strictly observed, providing guests with peace of mind during their stay. Despite a couple of isolated negative comments about low cleanliness in some areas of the hotel, most guests agree that Villa Rosa Kempinski is a high-quality, elegant and clean hotel.
The staff at Villa Rosa Kempinski are exceptional, providing great customer service to make guests feel welcome and cared for. The reception staff, such as Anne and James, were particularly friendly and helpful. Caroline's understanding of a guest's personal situation resulted in a warm gesture of extended stay. The Italian restaurant staff provided world-class service. All members of staff were welcoming, kind and happy to help. The team were quick to respond to requests and were courteous and polite. Lilian from room service always provided great suggestions. Despite a few negative reviews about rude staff, the majority of guests appreciated the kindness and professionalism of the staff who went above and beyond to ensure an amazing stay.
If you're looking for a luxurious escape, Villa Rosa Kempinski is the perfect choice for you. The property is breathtaking and the staff is incredibly friendly. The spa area is a highlight of the hotel with a lovely pool and sauna facilities that exceeded guests' expectations. For those who prefer a more active relaxation, the fully equipped gym will surely satisfy their needs. Couples will love the relaxing massages with aromatherapy treatments by Jackie. Guests have raved about the delicious restaurants and breakfast, which were served right near the spa. The only complaint was that the lounge area was a bit too crowded, but this didn't detract from the wonderful spa treatment. All in all, Villa Rosa Kempinski's spa facilities are not to be missed.
The pool area at Villa Rosa Kempinski is a lovely spot for guests to relax and unwind. With a beautiful outdoor pool, sauna and spa area, guests can take advantage of the hotel’s luxurious amenities. The heated pool especially receives high praise from guests. However, a few guests note that the pool may need an extra guard or that it is situated at eye level with the highway overpass. Despite these minor drawbacks, the lovely ambience and pristine pool area make for a perfect place to take a dip or spend the day lounging by the water.
Villa Rosa Kempinski is a true gem located in Nairobi. The beautiful property offers exceptional facilities and remarkable services provided by a friendly and accommodating staff. The hotel provides the best five-star experience with its luxurious spa and clean rooms. From the incredible customer service to the wonderful food, Villa Rosa Kempinski truly shines in its hospitality. Guests can expect to feel valued and taken care of with staff going above and beyond to provide memorable stays. The hotel is an excellent value for money and guarantees safety and comfort. It is one of the best hotels in Nairobi and customers keep coming back every time they visit the city.
Welcome to Villa Rosa Kempinski, a top luxury hotel located in the heart of Westlands! From the beautiful building to the vintage style furniture in each room, this hotel truly surpasses expectations. Whether you're looking for a nice relaxing splurge after a safari or simply a high quality stay, Villa Rosa Kempinski has it all. The hotel exudes elegance and history and the service is top notch. The rooms are super clean and exude an air of class. The staff are friendly and go the whole nine yards to make you feel like a VIP. From the moment you check-in, you'll realize that this hotel truly lives up to its 5-star reputation. Villa Rosa Kempinski is the Savoy of Nairobi and we highly recommend it for your next visit.
Yes, Villa Rosa Kempinski has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Villa Rosa Kempinski.
No, Villa Rosa Kempinski doesn't allow dogs.
Yes, parking facilities are available at Villa Rosa Kempinski.
Yes, Villa Rosa Kempinski has a gym.
