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Summary of reviewsRésidence Odalys Nantes Cité des Congrès enjoys a strategically advantageous location, close to main attractions like the Castle of the Dukes of Brittany and the bustling city center, all within walking distance. Its proximity to public transportation, including tram and bus stops, makes it convenient for guests to explore Nantes with ease. The surrounding area provides a quiet yet central setting, perfect for both relaxing and active itineraries. Guests appreciate the clean, well-maintained facilities, modern amenities in rooms and scenic city views, all contributing to an overall peaceful retreat.
Breakfast offerings at the residence earn high marks for variety, quality and generous portions. The panoramic views from the breakfast room on the fourth floor, combined with fresh products, make for a delightful dining experience, though some guests find the breakfast a bit pricey.
Dinner options benefit from the in-room kitchenettes, allowing guests to prepare their own meals. While local dining options can be limited, especially during certain periods, the restaurant linked to the hotel receives positive feedback. Additionally, nearby grocery stores and vending machines in the lobby cater to various preferences. However, the lack of in-room dining tables may pose a minor inconvenience.
The spacious and well-equipped rooms are appreciated for their cleanliness and functionality, featuring comfortable beds and modern kitchens. Although there could be room for improvement in temperature control and occasional cleaning inconsistencies, the overall guest experience remains positive. The residence's business-friendly environment and proximity to the convention center are additional perks.
Cleanliness is generally well-regarded with many guests pointing out the tidiness of rooms and common areas. However, some inconsistencies in cleaning standards have been noted.
The staff at Résidence Odalys Nantes Cité des Congrès receive widespread acclaim for their friendliness, helpfulness and professional demeanor. Guests frequently mention the positive reception experience and the staff's effective communication in multiple languages, contributing significantly to a warm and welcoming atmosphere.
Wi-Fi service at the residence is mixed. While some guests find the connection reliable and satisfactory, others face issues with instability, poor quality and restrictions on connections.
Parking, though available and secure, presents challenges with narrow spaces and high costs. Accessibility features of the hotel are highly praised, making it a convenient choice for guests with disabilities. The location’s ease of access to public transportation and various amenities further enhances its appeal.
Bedding is generally commended for comfort, contributing to restful stays. Despite minor issues with bed sizes or pillow firmness for some, the overall impression is favorable.
For pet owners, the residence is dog-friendly, although the additional surcharge for pets is considered high by some guests.
In summary, Résidence Odalys Nantes Cité des Congrès offers an attractive combination of a prime location, comfortable and well-equipped rooms, helpful staff and good amenities, making it a popular choice for both leisure and business travelers. Minor areas could use improvement, particularly Wi-Fi reliability and parking accessibility, but the residence remains a highly recommended option for visitors to Nantes. Show more
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Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
3-Star Aparthotel
Room Types
StudioProviding free toiletries, this studio includes a private bathroom with a shower. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The studio provides a flat-screen TV, soundproof walls, a dining area and heating.
Superior StudioFeaturing free toiletries, this studio includes a private bathroom with a bath or a shower. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The studio features soundproof walls, a dining area, heating, as well as a flat-screen TV. The unit has 2 beds.
Budget Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The single room offers soundproof walls, a dining area and heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Résidence Odalys Nantes Cité des Congrès is situated in a prime location with multiple advantages for visitors. It is noted for its proximity to the city's main attractions and transportation hubs, being a mere 10-20 minute walk from the vibrant city center, historic landmarks like the Castle of the Dukes of Brittany and the train station. The surrounding area is described as quiet yet centrally placed, making it ideal for both relaxing walks along the Loire River and easy access to the convention center.
Public transportation is conveniently close with tram and bus stops nearby, making it simple to navigate the city and visit notable spots such as Les Machines de l'Ile. The Île de Nantes location, specifically, offers a tranquil environment with the added benefit of modern amenities and stunning views of the city and the river.
Guests appreciate the clean and well-maintained facilities, including functional kitchenettes in rooms and comfortable furnishings. The establishment is also commended for its secure parking options and the helpfulness of the staff. Overall, the residence provides a peaceful retreat while being strategically positioned for exploring the lively city of Nantes.
Breakfast
The breakfast at Résidence Odalys Nantes Cité des Congrès receives high praise for its variety, quality and hearty servings. Guests frequently highlight the extensive buffet, which includes both local and organic products, fresh fruits and delicious bread. The breakfast room on the fourth floor, which offers panoramic views and a pleasant atmosphere, contributes to an enjoyable dining experience. Freshly squeezed orange juice and good coffee are also appreciated staples.
The breakfast features both American and French styles, providing ample choices to suit different tastes. Many reviewers commend the generous portions and diverse options available, making it a reliable start to the day. The setting, often described as beautiful and well-organized, adds to the positive experience with some guests noting the winter garden space and terrace as particularly appealing spots to enjoy their meals.
Despite the generally positive feedback, some guests mention the breakfast as being on the expensive side with occasional references to a lack of variety or specific items such as eggs and pastries. However, the overall sentiment is that the breakfast is high in quality and well worth trying, especially for those who prioritize a good meal to begin their day.
Dinner
Guests of Résidence Odalys Nantes Cité des Congrès highlighted the convenience of having a well-equipped kitchenette in their rooms, which allowed for the preparation of evening meals. Many appreciated the functionality of the apartments equipped with kitchen facilities. However, some found the local dining options limited, especially in August when nicer restaurants were closed, leaving only snack restaurants available. Others experienced disappointment with nearby restaurant choices, suggesting that the hotel could improve by providing better information about dinner and dish availability at reception.
On a more positive note, the restaurant linked to the hotel school below the hotel received recommendations and some guests particularly enjoyed dishes cooked in glass jars. For additional convenience, nearby dining options include a Carrefour Market and a vending machine in the lobby stocked with prepared meals, catering to a range of preferences and needs. The hotel's proximity to various restaurants and cafes was also noted as a beneficial aspect, though it's worth mentioning that the rooms lacked dining tables, which might be a drawback for some guests.
Rooms
Located in a central and convenient position, Résidence Odalys Nantes Cité des Congrès offers spacious and well-equipped rooms ideal for both short and extended stays. Guests appreciate the cleanliness and quietness of the rooms, which are often described as comfortable and functional. The rooms come with kitchenettes equipped with modern amenities like refrigerators, microwaves and essential cooking utensils, making it easy for travelers to prepare their own meals. The views from the rooms are frequently noted as beautiful, providing additional appeal.
Many reviews highlight the ample space and bright atmosphere of the rooms, contributing to a pleasant stay. The beds are often mentioned as very comfortable, contributing to a restful night's sleep. The apartments are also described as having modern facilities and many guests appreciate the spacious bathrooms.
Though the room's temperature control could be improved and some guests report issues with the cleanliness upon arrival, the overall consensus points to a satisfactory experience. The location is well-suited for business travelers and those attending conferences at the nearby convention center. Despite minor setbacks like the lack of air conditioning and occasional noise from appliances, Résidence Odalys stands out for its excellent value for money and well-thought-out amenities.
Beds
The overall consensus regarding the beds at 'Résidence Odalys Nantes Cité des Congrès' is highly positive, highlighting the comfort and quality of the bedding. Guests frequently mention that the beds are very comfortable, supported by clean and well-maintained sheets and pillows. Both the bedding and the pillows are praised for their comfort, contributing to a restful night's sleep. The rooms themselves are noted to be well-arranged and include pleasant features like well-equipped kitchenettes and excellent soundproofing, ensuring both comfort and a quiet stay.
Some reviews specify the availability of large and extra-large beds, which are particularly appreciated. The linens are described as snow-white and of high quality, adding to the overall luxurious feel. In addition to the beds, guests also compliment the hotel's cleanliness and the friendliness of the staff.
However, there are occasional negative remarks. Some guests found the beds too small or narrow and a few reported issues with pillow firmness or cleanliness. There were also comments about the occasional discomfort and issues with the sofa beds. Despite these minor drawbacks, the overall impression is that the bedding at Residénce Odalys Nantes Cité des Congrès is very comfortable and conducive to a restful stay.
Cleanliness
Résidence Odalys Nantes Cité des Congrès frequently receives praise for its overall cleanliness with numerous guests appreciating the pristine condition of the rooms, apartments and common areas. The property is described as very clean with spotless rooms and well-maintained facilities. Many guests highlight the cleanliness of the establishment as a notable positive aspect, citing clean and comfortable rooms, tidy and clean accommodations and immaculate surroundings.
However, feedback is mixed with a recurring theme of inconsistency in cleaning standards. Some reports mention issues such as dirty bathrooms, floors covered in hair, dusty areas and the presence of mold in showers. Comments about unclean or poorly maintained rooms occasionally appear, indicating that while the overall impression of cleanliness is positive, there are specific lapses that guests have encountered.
The hotel's location is also noted favorably in guest reviews and the well-equipped, functional spaces contribute to an inviting atmosphere. Despite some criticisms regarding the thoroughness of the cleaning staff, the general sentiment points towards a clean, comfortable and welcoming stay with areas for improvement in consistency and attention to detail in housekeeping practices.
Staff
"Résidence Odalys Nantes Cité des Congrès" demonstrates a consistently positive reputation regarding its staff, who are frequently praised for their friendliness, helpfulness and professional demeanor. Numerous guests highlight the welcoming nature and availability of the staff, as well as their attentiveness and accommodation during their stay. Reports highlight that employees at the reception are particularly commendable with many noting the effective communication in various languages, including English and Spanish.
Guests typically find the reception staff courteous, polite and efficient, creating a pleasant check-in experience and providing useful information and assistance. The frequent positive mentions of the staff’s kindness and smiling attitude suggest an overall warm atmosphere in the establishment.
However, there are isolated incidents pointing to occasional lapses in customer service with some guests experiencing unprofessionalism or indifference from certain reception staff members. These instances, though relatively rare, indicate a need for consistent service standards across all staff interactions.
Overall, the team at "Résidence Odalys Nantes Cité des Congrès" is largely seen as a key strength of the hotel, significantly contributing to a positive guest experience through their amiable and supportive approach.
Wi-Fi
Résidence Odalys Nantes Cité des Congrès provides a mixed experience when it comes to its Wi-Fi service. Guests have noted some positive aspects with several describing the Wi-Fi as good, reliable or functioning well. Free Wi-Fi is available and when it works, the connection can be fast and boasts a good range. However, many guests experienced significant issues with the internet service. Common problems include instability, poor quality and complete unavailability in some rooms. Upper floors often suffer from limited access and some applications find the network insecure. There are restrictions on the number of connections and periodic resets of the Wi-Fi password, adding to the inconvenience. Overall, while some guests found the Wi-Fi satisfactory, many others pointed out that it is unreliable and unsuitable for remote work.
Parking
Guests frequently highlighted both positive and negative aspects of parking at Résidence Odalys Nantes Cité des Congrès. On the positive side, several reviews praised the availability of secure and private parking, noting its convenience and proximity to the hotel. Some guests appreciated the relatively lower cost of parking compared to street rates and mentioned the ease of finding parking nearby, especially on weekends when street parking is free. The free parking period in the summer and the secure indoor parking option were also seen as beneficial.
However, many guests faced challenges with the parking facilities. The most common complaints were about the narrow and cramped parking spaces, which made maneuvering difficult, particularly for larger vehicles. Accessing the parking, which is located in a building next door, was inconvenient for some, especially in bad weather or when transferring luggage. Some also found the parking poorly signposted and not well indicated in the reservation process, leading to initial confusion. The additional cost for parking, which was considered high by several guests, also drew some criticism.
Overall, while the parking facilities at Résidence Odalys Nantes Cité des Congrès are useful and convenient for many, there are significant areas that could benefit from improvement, particularly in terms of space and accessibility.
Accessible
Résidence Odalys Nantes Cité des Congrès is highly praised for its accessibility features, making it a convenient choice for guests with disabilities. The hotel offers comfortable rooms specifically designed for reduced mobility and is equipped with essential amenities such as a kitchen, refrigerator, kettle and coffee maker. Its strategic location places it within walking distance of a shopping center, public transportation and downtown attractions such as the Castle of the Dukes of Brittany. The tram stop is just a five-minute walk away, further enhancing its accessibility.
Guests appreciate the clean and spacious accommodations, secure bike storage and accessible parking, although it's important to note that the parking ramp might be too narrow for larger vehicles. Free parking on weekends and easily reachable public transportation options add to the hotel's convenience. Though some minor issues were noted, such as limited storage space in the bathroom and occasional need to pay for extra towels, the overall satisfaction with accessibility remains high.
The hotel's close proximity to amenities like shops, a gym facility and green walking routes has been a highlight for visitors. The new materials and furniture contribute to the cleanliness and modern feel of the studio apartments, making it ideal for short stays. Despite some restrictions, the reasonable rent and accessible public transportation make Résidence Odalys Nantes Cité des Congrès a well-located and accessible choice for travelers.
Dog Friendly
Résidence Odalys Nantes Cité des Congrès accommodates pets, making it a suitable choice for dog owners. Guests have appreciated that dogs are welcomed without issues. The rooms are generally convenient and clean for guests with pets. However, the additional surcharge of €10 per dog per day has been noted by some as excessively high, particularly for small dogs. Some visitors have experienced unclear pet policies and have reported finding dog hair in their rooms. In terms of amenities, the hotel also offers a locked shed and storage area for bikes, making it an accessible option for travelers with both pets and bicycles.
No, Résidence Odalys Nantes Cité des Congrès doesn't have any pool.
No, a spa isn't available at Résidence Odalys Nantes Cité des Congrès.
Yes, Résidence Odalys Nantes Cité des Congrès welcomes dogs.
Yes, parking facilities are available at Résidence Odalys Nantes Cité des Congrès.
No, Résidence Odalys Nantes Cité des Congrès doesn't have a gym.