Natal, Av. Senador Dinarte Mariz,1567-5.806742,-35.182471(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 02 Aug - Mon, 03 Aug02 Aug - 03 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Marsol Beach Resort is highly acclaimed for its stunning location on the beachfront, offering breathtaking ocean views and a serene ambiance. Guests enjoy direct access to the sand and sea, often praising the beautiful sunrises and moonlit nights visible from their rooms. The well-maintained landscapes, coupled with excellent facilities such as scenic pools, add to the overall allure of the property, making it a top choice for those seeking tranquility and natural beauty.
The resort consistently receives positive feedback for its staff, who are described as friendly, welcoming and exceptionally helpful. Specific employees, including Josy at the bar and Manager Conceição, are frequently mentioned for their exceptional service, greatly enhancing the guest experience. The staff’s warmth and attentiveness contribute significantly to the resort’s high ratings in hospitality.
Cleanliness is another strong point of Hotel Marsol Beach Resort with many guests commending the pristine state of the rooms and common areas. The pools and jacuzzis are well-maintained, further adding to the resort's appeal. The commitment to cleanliness helps ensure a pleasant stay for visitors.
Families particularly appreciate the resort's dedication to providing a family-friendly environment. The hotel offers numerous activities for children, ensuring they remain engaged and entertained. Facilities such as dedicated baby care areas ease the stay for parents, making it a favored choice for family vacations.
Despite these strengths, the hotel does have areas needing improvement. Breakfast receives mixed reviews; while some guests applaud the extensive and varied offerings, others feel the selection lacks variety and can become overcrowded, which affects the overall experience. Dinner follows a similar pattern with tasty dishes but a need for more variety and better pricing to meet guests' expectations.
The rooms, although clean and spacious, are often mentioned as being in need of renovation. Aging infrastructure, old furniture and maintenance issues like air conditioning leaks and insufficient electrical outlets are common complaints. However, the rooms with outdoor jacuzzis and ocean views remain popular for their stunning scenery and spacious patios.
Guests have varied experiences with the free Wi-Fi, finding it excellent in some areas but unreliable in others, particularly in rooms near the beach. Additionally, while the pool area is generally well-received, minor concerns such as non-operational hot tubs and occasional crowding are noted.
The beachfront is picturesque and ideal for morning walks, offering beautiful sunrises and a peaceful environment. However, the strong waves and rocky patches can make swimming hazardous and some areas may require caution due to security concerns.
Beds also receive mixed reviews with some guests finding them comfortable and conducive to a good night’s sleep, while others report issues with old, saggy or uncomfortable mattresses.
Overall, Hotel Marsol Beach Resort provides excellent service and a beautiful setting, especially appealing for families and those seeking a relaxing beachfront vacation. However, improvements in dining variety, room maintenance and consistency in amenities are needed to fully meet the expectations of a four-star resort.
Categories
Beachfront
Located beachfront on Via Costeira, this resort features 4 swimming pools, including a swim-up bar, and rooms with ocean views. It offers direct beach access and various recreational activities on-site.
4 Star
The hotel offers a range of amenities and services, including swimming pools and recreational activities. Its beachfront location and comprehensive facilities make it a popular choice for families and couples.
Children's Pool
This hotel features a dedicated children's pool and a pool with a water slide, offering a mix of relaxation and entertainment for younger guests. It is also located near the beach, providing easy access to seaside activities. The resort offers comfortable accommodations and various amenities aimed at families.
Private Pool
This beachfront resort offers bungalows with private pools, providing extra space and exclusivity. Some accommodations also feature external jacuzzis on the balcony with sea views, enhancing the private pool experience.
Beach
Located on the beachfront, this resort offers a relaxing atmosphere with easy access to the sea. It is known for its comfortable accommodations and range of amenities.
Outdoor Pool
This hotel is listed in the provided data and tagged as a hotel with an outdoor pool. Further specific details about its outdoor pool facilities are not available in the provided search results.
Accessible
This resort provides detailed accessibility features such as Braille/raised signage, a wheelchair-accessible path of travel, assistive listening devices, and a wheelchair-accessible registration desk. It also offers accessible parking, general facilities for disabled guests, and lifts.
Parking
This hotel provides free private parking on site. It is located in the heart of Natal and is family friendly.
Business
Hotel Marsol Beach Resort provides a mix of leisure and business facilities. Its location and amenities can cater to business travelers seeking a relaxing environment.
Pool
Located on the beachfront, this resort offers a large pool area with stunning ocean views. It combines relaxation with convenient access to the beach, making it suitable for both families and couples.
Children's Pool
Pool Water Slide
Private Pool
Outdoor Pool
Family
Located in Natal, this beach resort offers a range of amenities suitable for families, including a swimming pool and on-site dining options. Its proximity to the beach makes it a convenient choice for a family vacation.
Free Wi-Fi
Rooms with Jacuzzi / Hot-Tub
All-Inclusive Packages
Sustainability Journey
Tennis
Pool Water Slide
Room Types
Standard Double Room with Sea ViewWith sea views, this air-conditioned room features a minibar, cable TV and bathroom.
Standard Triple Room with Sea ViewWith sea views, this air-conditioned room features a minibar, cable TV and bathroom.
Deluxe Double Room with sea view and Shared PoolWith sea views, this air-conditioned room features a minibar, cable TV and bathroom. It offers an external shared Jacuzzi.
Bungalow with Sea View and Private PoolWith an external Jacuzzi and hammock on its balcony, this air-conditioned bungalow offers sea views. It features a minibar, cable TV and bathroom.
Deluxe Triple Room with Sea ViewThis triple room has a cable TV and minibar. It offers an external shared Jacuzzi.
Bungalow Room Triple with Sea View and Private PoolThis bungalow has an external Jacuzzi, a minibar, flat-screen TV and air conditioning.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Hotel Marsol Beach Resort is renowned for its exceptional location, offering a picturesque setting right on the beach with direct access to the sand and sea. Guests frequently praise its beautiful and stunning ocean views, providing a paradise-like ambiance that combines tranquility and peace. The hotel's proximity to the sea, only a few meters away, allows guests to enjoy breathtaking sunrises and moonlit nights from their rooms.
The environment around the hotel features well-kept landscapes and is complemented by excellent facilities, including pools that afford scenic views of the surroundings. Many visitors highlight the beachfront aspect, expressing appreciation for the direct access to the water and the scenic beauty around the property.
While the location is generally quiet and private, it's noteworthy that the hotel is near a concert venue, which can sometimes introduce noise. Despite this, the overall consensus emphasizes the serene and visually arresting locale of Hotel Marsol Beach Resort, making it a preferred choice for those looking to enjoy close proximity to the sea and natural beauty.
Breakfast
When it comes to breakfast at Hotel Marsol Beach Resort, guest opinions vary significantly. On the positive side, many visitors found the breakfast to be "excellent," "very good," and even "top-notch," with remarks on its extensive and varied offerings. Items like a delicious omelet and regional options were highly praised, alongside comments on the quality and tasteful elements of the breakfast spread.
Guests appreciated the breakfast's service at a restaurant with a sea view, creating an enjoyable dining experience. Some reviews highlighted that the breakfast had plenty of options and featured good coffee, adding to the overall satisfaction.
However, there were notable criticisms as well. Some guests mentioned that the breakfast lacked variety with limited options which occasionally led to disappointment, especially considering the hotel's star rating. The breakfast area was sometimes overcrowded, unable to handle the demand, impacting the dining experience. Certain feedback indicated a need for more attention to detail and suggested improvements in flavor and variety to meet the expectations of a 4-star hotel.
Despite the divided opinions, it seems that while many enjoyed the breakfast offerings, there remains room for enhancement to consistently meet and exceed guest expectations.
Dinner
At Hotel Marsol Beach Resort, dining experiences elicit mixed reviews from guests with several aspects often praised. Main meals are generally described as very tasty with well-prepared and delicious dishes that include varied options of meats, chicken, fish and an array of good desserts. The restaurant boasts a menu with enough variety to cater to different preferences and meals are available throughout the day, ensuring guests have access to food at all times.
However, guests feel that the dinner offered could benefit from more variety, as the available options tend to be repetitive. There's also noticeable dissatisfaction regarding the expense of the meals with many finding the dinner buffet overpriced for the limited selection presented. Those with specific dietary needs may find the hotel’s food offerings not particularly accommodating. While some report the meals to be simple yet tasty, others mention instances of poor quality and tasteless dishes.
Overall, dining at the Hotel Marsol Beach Resort has room for improvement in terms of variety and pricing to enhance the overall guest experience.
Rooms
The rooms at Hotel Marsol Beach Resort receive a mix of feedback from guests with many highlighting the positive aspects of their experience. Guests frequently mention the spaciousness of the rooms, which provide plenty of comfort and are often described as very clean. The cleaning service is praised for its efficiency and rooms with outdoor jacuzzis and ocean views are singled out as exceptional, offering a private patio and breathtaking scenery.
On the practical side, the rooms are equipped with good air conditioning and showers with a strong water flow. Some guests mention comfortable beds and well-functioning equipment, adding to the overall comfort. The leisure area, including the pools and a gaming area, is conveniently located near some rooms and contributes positively to guests' stays.
However, the aging infrastructure of the hotel is a common theme. Many reviews point out that the rooms and furniture are old and in need of renovation and maintenance. Issues such as poor bed linens, old towels and outdated mirrors are mentioned. Additionally, noise from neighboring bungalows and air conditioning leaks have been noted as drawbacks. Some guests found the beds uncomfortable and others experienced problems with door locks and insufficient electrical outlets.
Despite these concerns, the rooms' cleanliness and views are consistently praised, making them a highlight for many visitors. The commitment to ongoing renovations suggests future improvements that might address current shortcomings.
Beds
Hotel Marsol Beach Resort receives mixed reviews when it comes to the quality of its beds. On a positive note, many guests find the beds to be comfortable with mentions of big beds and mattresses in great condition. Several reviews highlight the beds as being very comfortable, contributing to a satisfactory sleep experience.
However, there are a number of criticisms as well. Some guests describe the beds as old, saggy and uncomfortable. Issues like hard or overly soft mattresses are common complaints. Instances of twin beds pushed together instead of a single bed and beds emitting strong, unpleasant odors have also been noted. Additionally, a few reviews mention that the double beds are smaller than expected.
Overall, while there are commendable aspects regarding the beds at Hotel Marsol Beach Resort, there is a significant room for improvement in consistency and quality to ensure a uniformly comfortable stay for all guests.
Cleanliness
Hotel Marsol Beach Resort generally receives high praise for its commitment to cleanliness. Guests frequently mention that the rooms and common areas are very clean and well-maintained with the cleanliness described as impeccable and spotless. The pools and jacuzzis are also highlighted for their pristine state, adding to the resort's appeal.
However, not all feedback is entirely positive. Some guests have noted areas needing improvement, such as the cleaning schedule for the bungalows and the thoroughness of cleaning in certain spots. Specific issues like dirty hot tubs, grout in the pool needing a scrub and less-than-satisfactory cleanliness in some common areas, including the breakfast area, have been pointed out. There are also mentions of maintenance issues and cleanliness lapses, such as sightings of cans, cigarette butts and even a dead cockroach.
Overall, while the cleanliness at Hotel Marsol Beach Resort receives high marks in many areas, some aspects require additional attention to reach a consistently excellent standard.
Staff
Hotel Marsol Beach Resort stands out for its exceptional service, which is frequently lauded by guests. From the receptionist to the bar staff and management, the employees exhibit a consistently friendly and welcoming demeanor. Visitors often highlight the polite, well-mannered and helpful nature of the team, emphasizing their attentiveness and readiness to assist. Specific mentions include remarkable service from Josy at the bar and exceptional care from Manager Conceição and receptionist João.
The staff’s warmth and charm significantly enhance the guest experience, making many feel right at home. Not only are they hospitable, but they also provide valuable guidance on swimming and other precautions, ensuring both comfort and safety. The team's good humor and eagerness to meet guests' needs add to the overall positive atmosphere of the resort.
Despite some occasional mentions of unhelpful service, the overarching sentiment is positive with many guests describing the staff as the best part of their stay. Their dedication to providing excellent service seems to redeem any dated aspects of the hotel, making Hotel Marsol Beach Resort a highly recommended destination for those seeking friendly and attentive hospitality.
Wi-Fi
At Hotel Marsol Beach Resort, the Wi-Fi experience seems to vary depending on where guests are located within the property. While some guests reported having excellent internet and a very good signal, others found the Wi-Fi to be unreliable, particularly in certain areas such as rooms near the beach, chalets facing the sea and bungalows. Several reviews indicated that Wi-Fi in the rooms was either mediocre or outright unavailable, prompting guests to move to the reception area to get a better connection. Improvements in the Wi-Fi service could potentially enhance the overall guest experience, ensuring connectivity across all areas of the hotel.
Pool
Hotel Marsol Beach Resort offers an impressive array of pools that cater to all ages and preferences. Guests consistently highlight the cleanliness and maintenance of the pools, which are attended to daily, ensuring a pleasant experience. The pool area is described as beautiful with plenty of different styles and depths, making it suitable for both adults and children. Additionally, the spectacular sea views and outdoor tables add to the enjoyment of the poolside experience.
Despite the positive aspects, there were some minor concerns. The hot tubs sometimes were not operational and during busy weekends, the pool area could become a bit crowded. Loungers on the beach were also in short supply. However, these issues did not significantly detract from the overall enjoyment.
With its well-maintained pools, recreational activities and welcoming staff, Hotel Marsol Beach Resort provides a delightful and scenic setting for a relaxing getaway.
Beach
Nestled right along the oceanfront, Marsol Beach Resort offers guests direct and easy access to a picturesque and serene beach. The beautiful, expansive coastline provides a beautiful backdrop for morning walks, allowing visitors to soak in the spectacular sunrise in peaceful surroundings. The location couldn't be more ideal, offering wonderful views from various spots within the hotel.
While the beach setting is undeniably beautiful and often quiet, potential visitors should be cautious of the strong and sometimes treacherous waves, which have made the waters less ideal for swimming. Some areas feature rocky patches that can be dangerous. As lovely as it is to gaze upon, the rough sea requires carefulness and the lack of infrastructure may limit the full enjoyment of the beach.
Additionally, some practical concerns have been noted, such as the beach closing at 5 PM and issues of cleanliness at times. Guests have also mentioned that certain sides of the beach are better avoided due to security concerns.
Nonetheless, the tranquil and almost private-feeling beach, combined with the hospitality and kindness experienced at the hotel, ensures that visitors can still find moments of relaxation and beauty, just steps away from Marsol Beach Resort.
Family
Hotel Marsol Beach Resort stands out as an exceptional destination for families, particularly those with children. The resort offers top-notch recreation for kids, featuring well-organized leisure activities with instructors in the mornings. These activities ensure that children, especially those who can already walk, have an engaging and fun-filled stay.
The resort provides excellent service for families and is described as a wonderful, family-friendly hotel with a special focus on creating a tranquil and comfortable atmosphere. A variety of family-friendly amenities, including a dedicated area for baby care with an electric stove for heating water, supports parents in ensuring their little ones are well taken care of.
Guests commend the hotel for its good structure suited to families, making it both a perfect place for relaxation and cost-effective for family trips. Reviews emphasize that Hotel Marsol Beach Resort is an ideal setting for families with children, consistently ensuring that kids have a fantastic experience during their stay.
4 Star
Hotel Marsol Beach Resort offers a blend of advantages and drawbacks that travelers should consider. The standout feature of this hotel is undoubtedly its top-notch facilities and the outstanding service provided by the staff. Guests have repeatedly praised the excellent cost-benefit, highlighting its appealing price, robust structure and strategic location, making it a favorable choice for budget-conscious travelers.
However, there are notable concerns regarding its four-star rating. Many guests feel that the hotel does not meet the expectations of a four-star establishment. Criticisms include basic and limited food options, which some visitors found too simple or lacking variety and overall amenities that fall short of the comfort typically associated with higher-rated hotels.
In summary, while the Hotel Marsol Beach Resort excels in service, facilities and value for money, it may not satisfy those seeking the comforts and culinary experience promised by a four-star rating.
Private Pool
The Hotel Marsol Beach Resort offers guests a variety of private pool options, including jacuzzis on the balconies and private hot tubs in the bungalows. Many guests have appreciated the luxurious experience of enjoying these private amenities, especially the rooms featuring a jacuzzi with an ocean view or an exclusive pool right outside the door. The bungalows with private hot tubs are particularly highlighted, providing an extra touch of relaxation. Spacious rooms with balconies, hammocks and pretty nice jacuzzis add to the overall appeal. Occasionally, there have been reports of cleanliness issues with some private pools, suggesting that some areas might need renovation. Despite a few concerns, the private pool facilities generally enhance the stay, offering peace and exclusivity.
FAQ
Yes, Hotel Marsol Beach Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Private Pool, Outdoor Pool.
No, a spa isn't available at Hotel Marsol Beach Resort.
No, Hotel Marsol Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Hotel Marsol Beach Resort.
