Natal, Rua Coronel Inácio Vale, 8847-5.866923,-35.180317(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 05 Aug - Thu, 06 Aug05 Aug - 06 Aug
1 Room2 Guests
Info
Summary of reviews
Rifoles Praia Hotel e Resort, located in the scenic Ponta Negra area, is highly praised for its prime beachfront location. Guests love the stunning sea views and easy access to local amenities such as restaurants, markets and shops. The hotel's proximity to Freires Avenue and the Convention Center makes it ideal for both leisure and business travelers. The convenience for exploring other beaches and attractions in the region enhances its appeal.
The breakfast at Rifoles Praia Hotel e Resort receives outstanding reviews for its variety, abundance and quality. Guests appreciate the diverse options, made-to-order dishes and the beautiful beach views while dining. Despite minor suggestions for more variety, the breakfast consistently delights diners.
The hotel's pool area is noted as a highlight, featuring multiple well-maintained pools of varying sizes and depths. Guests enjoy the organized, pleasant-temperature pools, daily towel service and the swim-up bar. The interconnected pool and beach areas provide seamless transitions between activities, contributing to a superb relaxation experience.
The beachfront location offers direct access to Ponta Negra Beach, enhancing the appeal of the resort. Guests appreciate the easy access and scenic vistas from the breakfast area and rooms. While some noted occasional beach service shortcomings, the overall location adds significant value to the stay.
Families find the resort particularly welcoming, thanks to its kid-friendly activities and attentive service. The entertainment team receives accolades for their engaging activities for both children and adults. The thoughtful family approach, coupled with wonderful employees, ensures a memorable experience for families.
Staff at Rifoles Praia Hotel e Resort consistently earn high praise for their attentiveness, politeness and helpfulness. The pool bar personnel and the overall friendliness of the team enhance the guest experience, making the staff a standout feature of the resort.
Despite these positives, some areas require improvement. The dinner service receives mixed feedback with concerns about quality, variety and high prices. Rooms, though spacious and offering stunning views, have recurring issues with musty smells, mold and outdated amenities. Cleanliness is another area needing attention with reports of moldy smells, poor cleaning standards and maintenance issues.
Additionally, the free Wi-Fi service falls short of expectations with numerous guests experiencing weak or non-existent signals in their rooms.
Overall, while Rifoles Praia Hotel e Resort offers an attractive beachfront location, excellent pool facilities and exceptional staff service, it could benefit from improvements in dinner quality, room maintenance and cleanliness to provide an even better guest experience.
Categories
Beachfront
Positioned beachfront near Ponta Negra, this hotel provides convenient access to the sand. It features multiple pools, including options with sea views, and offers a range of amenities suitable for a beach vacation.
Beach
Located close to the beach, this hotel offers a mix of relaxation and entertainment. With its comprehensive facilities and proximity to the shore, it is ideal for families and couples.
Honeymoon
Offers a blend of hotel and resort amenities, providing a comfortable and engaging stay. Its location near the beach and various facilities make it suitable for couples seeking both relaxation and activities. The resort is designed to cater to diverse preferences.
Spa
Rifoles Praia Hotel e Resort offers a spa and a beauty salon on-site. Guests can enjoy a steam sauna with a sea view and indulge in manicure/pedicure services at the spa. The hotel provides a full-service spa for pampering treatments.
Family
This beachfront resort provides a dedicated kids' club, multiple pools, and various entertainment options suitable for families. The spacious rooms and convenient location near local attractions make it a popular choice for family vacations.
Romantic
Provides comfortable accommodations and a range of amenities, including pools and dining options. Its beachfront location makes it suitable for a romantic beach vacation.
Pool
This hotel provides extensive pool facilities and beachfront access, making it ideal for travelers seeking both relaxation and water activities. It is a well-regarded option for families and couples.
Children's Pool
Outdoor Pool
Parking
Rifoles Praia Hotel e Resort offers a spacious and secure car park free of charge for all travelers. This provides peace of mind and easy access for guests with vehicles.
Gym
This hotel features a comprehensive fitness center with modern equipment and fitness classes. It caters to guests looking to stay active and healthy during their stay.
5 Star
This 'luxurious 5-star hotel' boasts a 'stunning beachfront location' in Natal. It provides an outdoor pool, a fitness center, and a spa & wellness center complete with a sauna and hot tub. The resort also offers access to a private beach and a range of entertainment facilities and beauty treatments.
Outdoor Pool
This 5-star hotel boasts an outdoor pool area with a poolside bar. Guests can relax by the pool and enjoy views, and the hotel is located within walking distance of Praia Shopping and near Ponta Negra Beach.
Children's Pool
Rifoles Praia Hotel e Resort features a children's pool and offers family-friendly facilities such as an indoor play area, a children's playground, and a kids club. The hotel also has 5 outdoor pools, including a children's pool with a swim-up bar, providing multiple swimming options for families.
Free Wi-Fi
Luxury
Business
Accessible
Room Types
Deluxe RoomThis air-conditioned room features a balcony or patio, plus a 32-inch LCD TV with cable channels, minibar, safe and telephone. Some offer sea views and Wi-Fi is free. There is a hairdryer and makeup mirror in the bathroom.
Deluxe Triple Room (3 Adults + 1 Child)This air-conditioned room features a balcony or patio, plus a 32-inch LCD TV with cable channels, minibar, safe and telephone. Some offer sea views and Wi-Fi is free. There is a hairdryer and makeup mirror in the bathroom.
Junior SuiteThe unit offers 1 bed.
Superior SuiteThe unit has 1 bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Located in the scenic Ponta Negra area, Rifoles Praia Hotel e Resort offers an exceptional setting for guests. The hotel's prime position near the beach provides direct access to the beautiful coastline, perfect for a relaxing getaway. Visitors consistently praise the magnificent sea views and convenient proximity to a variety of local restaurants, markets and shops.
Guests appreciate the easy accessibility to Freires Avenue, a bustling area just a few blocks away, known for its diverse dining options and vibrant atmosphere. The hotel's strategic location also makes it easy for visitors to explore other beaches and attractions in the region.
Families and solo travelers alike find the hotel's location ideal for both leisure and business trips. It's near the Convention Center, making it practical for those attending events and close enough to the city center for convenient urban excursions.
Alongside its enviable location, the hotel boasts excellent amenities, including multiple swimming pools, comfortable accommodations and a variety of services that enhance the overall experience. These elements combined make Rifoles Praia Hotel e Resort a highly recommended destination for anyone looking to enjoy the best of Natal’s coastal charm.
Breakfast
Rifoles Praia Hotel e Resort receives high praise for its breakfast offerings with numerous guests describing it as excellent, wonderful and very good. Many reviews highlight the diversity and abundance of the breakfast, boasting a wide variety of options, including made-to-order eggs and tapioca. Guests appreciated the delicious and well-served meals, noting the exceptional quality and the stunning views of the beach while dining.
The attentive staff and the great location of the hotel further enhance the breakfast experience, making it a delightful start to the day. Although some reviews mentioned a lack of variety over consecutive days, many still found the breakfast complete and satisfying. There were also suggestions for a few more options, but overall, the plentiful and varied offerings left a positive impression on guests. Despite a few critiques, the consensus points to Rifoles Praia Hotel e Resort providing an exceptional breakfast experience.
Dinner
The dinner experience at Rifoles Praia Hotel e Resort presents a mixed impression. Guests have noted that the hotel offers both lunch and dinner services with a menu that some find very good, especially when it comes to dinner and breakfast options. However, there are recurring concerns regarding the quality and portion sizes of certain dishes, such as the Argentine picanha, which has been described as both poorly prepared and insufficient.
The menu's variety appears to be somewhat limited, not fully meeting the expectations of those looking for more options and flavors. Additional feedback indicates that the buffet dinner leaves much to be desired in terms of food quality.
An important consideration for potential diners is the cost. The hotel's restaurant is noted to be quite expensive with some guests suggesting that better and more reasonably priced options can be found in nearby restaurants. While some guests had dinner included in their packages, they still found the food lacking in satisfactory flavor and variety, which did not justify the high prices charged.
Overall, while the dinner service is available, the experience could benefit from improvements in both quality and menu variety to better meet guest expectations.
Rooms
Rifoles Praia Hotel e Resort boasts spacious and comfortable rooms, many of which offer stunning views of the sea and gardens. Guests appreciate the daily cleaning service and the convenience of well-prepared facilities for elderly or disabled individuals. The beds are generally comfortable and some rooms feature private balconies with great vistas of the ocean or pool.
However, the hotel struggles with consistent issues of musty smells and mold in many rooms, which detracts from the overall experience. Several rooms also suffer from maintenance problems including faulty bathroom doors, clogged sinks, poor Wi-Fi signal and outdated amenities such as televisions with poor image quality. Some rooms exhibit signs of dampness and have been described as dark and poorly lit.
The resort is in need of significant renovations with frequent mentions of the age of the property and an urgent need for upgrades to bring it up to standard. Some rooms have uncomfortable bedding arrangements and outdated interior decor. Despite the appealing views and spacious layouts, the persistent issues indicate that the hotel would benefit from substantial improvements to elevate guest satisfaction.
Beds
The beds at 'Rifoles Praia Hotel e Resort' have garnered mixed feedback from guests. On the positive side, many guests found the beds to be very comfortable, describing them as a major highlight of their stay. Comfortable beds were frequently mentioned with several reviews emphasizing the exceptional comfort level, which sets the hotel apart.
However, not all experiences were favorable. Some guests noted that their beds were old and in poor condition with specific mentions of broken box spring legs and mattresses with noticeable grooves. The condition of the bedding was also criticized, described as very worn by several reviewers. Additionally, a few guests complained about a musty smell, both in the rooms and emanating from the bedding itself.
Pillows also drew criticism with multiple guests finding them too thin and flat, impacting the overall sleeping experience. While the comfort of the beds was appreciated by many, the hotel would benefit from addressing the issues related to bed and bedding maintenance to ensure a consistently pleasant stay for all guests.
Cleanliness
Rifoles Praia Hotel e Resort presents a mixed bag when it comes to cleanliness. On the positive side, some guests have noted that areas such as the restaurant and common spaces within the hotel are clean and organized. Certain rooms have been described as clean with fresh towels and bed linens providing a satisfactory level of service. Several visitors appreciated the efforts of the cleaning staff and mentioned that their rooms were cleaned daily.
However, these positive experiences are often overshadowed by more frequent complaints. Many guests reported significant issues with the cleanliness of their rooms, highlighting moldy smells and mediocre cleaning standards. Some rooms had a consistent musty odor and in various instances, the poor state of the bathrooms and cleaning inefficiencies were emphasized. There were mentions of dirty cups and plates lingering in the corridors and even sightings of cockroaches.
Furthermore, complaints included delayed maid services with some rooms only getting cleaned late in the day or receiving sporadic attention. A few guests encountered personal items being disturbed by cleaning staff, which raised concerns about privacy and trust.
The hotel's facilities appeared to suffer from a lack of maintenance, contributing to the overall disappointment. Furniture was described as old and moldy smells were common in several areas of the hotel. Outside spaces, including the pools, were noted to be poorly maintained with dirty water and unclean surroundings.
In summary, while Rifoles Praia Hotel e Resort can offer a comfortable stay for some, the general consensus from many guest reviews points to a need for significant improvements in cleanliness and maintenance to meet expectations consistently.
Staff
At Rifoles Praia Hotel e Resort, the staff consistently earns high praise from guests for their exceptional service. Frequent mentions highlight the team's attentiveness, politeness and helpfulness. Guests particularly appreciate the pool bar personnel for their kindness and great service with special acknowledgment to team members like Matias. Across all areas of the hotel, from breakfast service to housekeeping, the staff's friendliness and courtesy stand out as a defining feature of the guest experience.
Families also note the staff’s special care with children, enhancing the family-friendly atmosphere of the resort. Despite a few comments about management issues and isolated instances of service inefficiency, the overwhelming sentiment remains positive with guests celebrating the staff's dedication and willingness to assist at every opportunity. The professional, courteous and cheerful demeanor of the employees greatly contributes to an enjoyable stay with several reviewers marking the staff as the highlight of their visit to this beachfront resort.
Wi-Fi
Rifoles Praia Hotel e Resort receives frequent commendation for many aspects, but the Wi-Fi service, particularly in the rooms, is consistently highlighted as a significant drawback. Guests report that the Wi-Fi signal is either extremely weak or entirely non-existent in numerous areas, including the rooms. Multiple instances of guests attempting to resolve Wi-Fi issues with hotel staff yielded no improvement. The unreliable connection extends to the hotel's phone system as well, compounding communication challenges for some guests. For those who require consistent internet access in their rooms, Rifoles Praia Hotel e Resort might fall short of expectations due to its poor Wi-Fi performance.
Pool
Rifoles Praia Hotel e Resort features an outstanding pool area that guests consistently praise for its cleanliness, spaciousness and variety. Visitors are delighted by the multiple pools available, which vary in depth and size, offering an enjoyable experience for everyone. The entire garden area with its various pools, stands out as particularly lovely.
The pools are notably well-organized and maintained at a pleasant temperature, ensuring a comfortable experience. Guests appreciate the daily provision of towels for use at both the beach and the pool. The pool area is also a prime spot for relaxation and fun, enhanced by entertaining activities and a swim-up bar.
The resort's excellent location adds to its appeal, offering easy access to Ponta Negra beach and nearby restaurants with stunning views of Morro do Careca. The combination of great pools, attentive pool service and beautiful sea views from the pool area contributes significantly to guests' satisfaction.
Overall, the pool areas are considered the highlight of the resort, making them a key reason why guests would recommend Rifoles Praia Hotel e Resort for a memorable stay.
Beach
Rifoles Praia Hotel e Resort boasts an enviable beachfront location with direct access to the picturesque Ponta Negra Beach. Many guests appreciate the ease of access, as it's just a ramp down to the sandy shores. The view from the breakfast area, as well as from the rooms, is notably excellent, offering scenic vistas to start the day.
Despite a few comments regarding moldy conditions and occasional lack of beach service amenities such as chairs and umbrellas, the overall consensus is positive. Visitors enjoy the tranquility and convenience of the area, emphasizing the great location right by the beach. The interconnected pool and beach areas are especially appreciated, making it easy to transition between swimming and sunbathing.
Some reviews suggest that the beach can be dangerous in the late afternoon, but the delight of the sea in front of the hotel seems to outweigh these concerns. A freshwater shower on the way back from the beach adds to the comfort and convenience.
In summary, Rifoles Praia Hotel e Resort offers an excellent beachfront experience with direct and convenient access to a beautiful and delightful stretch of coastline, making it a favored spot for a beachside stay.
Family
Rifoles Praia Hotel e Resort has garnered rave reviews for its kid-friendly activities and exceptional service. The hotel's entertainment team, catering to both children and adults, receives high praise for their engaging activities and dedication. The leisure areas, including a well-maintained pool with ample loungers, chairs and umbrellas, offer a relaxing environment for families.
Guests frequently highlight the hotel's wonderful employees, who are friendly and attentive, especially towards children. The recreation team, known for their enthusiasm and creativity, ensures kids have a fantastic time with various games and a dedicated recreation area.
Parents appreciate the hotel's thoughtful approach to family fun. Statements like 'my little 3-year-old son loved it' and 'my family stayed for 3 nights and we all loved the stay' underscore the hotel's ability to create memorable experiences for families.
Additionally, the hotel's prime location by the beach, along with an amazing breakfast, adds to its allure. In summary, the combination of excellent service, great amenities and a top-notch entertainment team makes Rifoles Praia Hotel e Resort an ideal choice for families traveling with children.
FAQ
Yes, Rifoles Praia Hotel e Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Rifoles Praia Hotel e Resort.
No, Rifoles Praia Hotel e Resort doesn't allow dogs.
Yes, parking facilities are available at Rifoles Praia Hotel e Resort.
