Protea Hotel by Marriott Ndola

Ndola , , Ndola / Kitwe Dual Carriage Way (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsProtea Hotel by Marriott Ndola is an excellent choice for those looking for a tranquil oasis away from the city with lush gardens and a convenient location near the airport. The breakfast buffet has received mixed reviews, but many guests have raved about the quality of the food and excellent customer service. The rooms are clean and comfortable, although some reviewers have noted minor maintenance issues. The hotel's outstanding level of cleanliness is a highlight and the staff are described as the friendliest, most courteous and professional around with exceptional customer service that goes above and beyond expectations. Overall, Protea Hotel by Marriott Ndola is highly recommended for its location, cleanliness and exceptional staff.
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Categories
Hotel near Golf Courses

Eco Friendly Hotel

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Guest room, 1 King, Garden view The infinity pool is a top feature of this double room. The double room provides a safe deposit box and an electric kettle, as well as a private bathroom boasting a walk-in shower. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 2 beds.

Guest room, 2 Queen, Garden view This double room features air conditioning, an electric kettle, a flat-screen TV with satellite channels and garden views. The unit offers 1 bed.

About Protea Hotel by Marriott Ndola
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Guest Reviews
8.5
Very Good
Location
Protea Hotel by Marriott Ndola is a true gem in terms of location, according to guest reviews. The hotel's position on the outskirts of the bustling city of Ndola creates a tranquil and peaceful environment for guests to enjoy. Many guests complimented the hotel's lush vegetation and garden, providing ample space for relaxation. The location is also convenient, being near the airport and appropriate for those who prefer a quieter retreat away from the city. Guests also appreciated the cleanliness of the hotel and the great breakfast they were served. The only downside mentioned was the noise from the nearby road. Overall, the hotel's location was described as excellent and great and one guest even exclaimed "wahouuu" at the sight of it.

Breakfast
The breakfast at Protea Hotel by Marriott Ndola has received mixed reviews from guests. Some have noted that the breakfast is the same every day, while others have expressed disappointment in the food selection and room cleanliness. Despite this, many guests have raved about the quality of the breakfast, describing it as diverse, fresh, excellent and superb. The hotel staff is also praised for their helpfulness in ensuring a great breakfast experience. The location and breakfast buffet are also noted as noteworthy aspects of the hotel. Overall, while some guests felt that the breakfast was average or not up to par with other top hotels in the Marriott segment, many enjoyed the delicious and well-served spread.

Rooms
If you're planning to stay at the Protea Hotel by Marriott Ndola, you can expect clean and well-supplied rooms that are delightfully comfy. Guests have mentioned the size and neatness of the rooms, as well as their airy and generally clean feel. Some guests have noted low water pressure in the bathroom and a few insects, but overall, guests have enjoyed the cleanliness and comfort of the rooms. However, a few reviewers have suggested that the rooms could use more character and an African touch. While some guests have experienced issues such as a broken fridge or housekeeping not stocking enough toiletries, these seem to be isolated incidents. The food at the hotel is also highly rated by guests. Some reviewers have mentioned that fittings in the room, such as taps and toilet roll holders, are tacky and falling apart. Additionally, a few guests have noted that there can be too many staff members around, making it difficult to move around without feeling uncomfortable. Finally, some guests have suggested that the bathrooms could use a renovation.

Cleanliness
Guests of the Protea Hotel by Marriott Ndola were pleased with the level of cleanliness throughout the hotel. The rooms were consistently described as clean, well-supplied and comfortable. Many guests also complimented the polite and accommodating staff. Although a few commented on low water pressure in the bathrooms and some noted that the swimming pool did not meet their expectations, overall cleanliness was a highlight of the hotel.

Staff
If you're looking for a hotel with exceptional staff, then Protea Hotel by Marriott Ndola is the perfect choice. According to reviews from previous guests, the staff are the best with the friendliest, most courteous and professional attitude towards guests. From the receptionists to the waiters, everyone will greet you by your name and even remember your preferences. The hotel's outstanding customer service will exceed your expectations in every way. The food is also praised by many with guests complimenting the restaurant's Maître d' Caeser for his helpfulness and attentiveness. Guests appreciate how the hotel staff go the extra mile with some mentioning that they were concerned about their well-being. The hotel's staff is genuinely joyful, which is contagious and makes the stay all the more enjoyable. If you're looking for a place with superb customer service, then the Protea Hotel by Marriott Ndola should be at the top of your list.


Yes, Protea Hotel by Marriott Ndola has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Protea Hotel by Marriott Ndola.

No, Protea Hotel by Marriott Ndola doesn't allow dogs.

No, parking facilities aren't available at Protea Hotel by Marriott Ndola.

No, Protea Hotel by Marriott Ndola doesn't have a gym.
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