Nelly Bay, 123 Sooning Street-19.158607,146.854999(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 06 Aug - Fri, 07 Aug06 Aug - 07 Aug
1 Room2 Guests
Info
Summary of reviews
Peppers Blue on Blue, located conveniently right next to the ferry and bus terminal, stands out for its superb location, offering picturesque views of the marina and stunning sunsets. Visitors appreciate its accessibility to local amenities and various activities, making it an ideal base for exploring Magnetic Island. The hotel's beautiful pools and scenic environment add to its allure, along with the friendly and exemplary service of the staff, enhancing the overall guest experience.
Guests largely commend the breakfast for its deliciousness, variety and quality, highlighting items like poached and scrambled eggs and the sumptuous buffet spread. The inclusive breakfast packages are especially appreciated. However, occasional criticisms mention limited variety and slow service during busy periods.
The dining experience features high-quality cuisine with standout dishes like prawn linguine and the splendid Barra dinner receiving accolades. The restaurant's marina views contribute positively, although some guests noted the need for improvement in service consistency and menu variety.
Rooms are praised for their spaciousness, comfort and stunning views, particularly those overlooking the marina or harbor. Despite some reports of dated furnishings and minor cleanliness issues, the overall accommodation experience is favorable. Guests also commend the cleanliness of the pools and the property’s surroundings, although there are occasional maintenance concerns.
The exceptional staff stands out, consistently described as friendly, professional and helpful, often going above and beyond to enhance the guest experience. Specific employees have been highlighted for their outstanding service.
While the hotel's free wifi service has garnered criticism for its inconsistency and slow speeds, many guests recognize that part of the issue stems from cyclone-affected infrastructure, suggesting a need for improvements.
The spa facilities offer a serene experience with exceptional massages and a clean, relaxing environment. Guests particularly appreciate the thermal pool and the worthwhile special packages available.
Regarding the pools, they are frequently praised for being expansive, clean and well-maintained, offering a blend of beauty and functionality. Despite minor maintenance issues, the overall sentiment towards the pools is extremely positive with guests enjoying the breathtaking views from poolside.
Parking facilities receive mixed reviews. While many guests appreciate the ample and free parking with secure underground options, some noted the tightness of spaces and occasional poor layout.
Peppers Blue on Blue is also favored by families for its spacious rooms and kid-friendly atmosphere. Activities designed for children, such as the Easter Bunny appearance, enhance the family experience. Although the beach is a few kilometers away, making a car handy, the hotel's thoughtful accommodations and suitability for family vacations receive strong praise.
Overall, Peppers Blue on Blue excels in providing a pleasant and enjoyable stay, highlighted by a picturesque setting, friendly staff and excellent amenities with some areas for improvement in breakfast variety, wifi and room updates.
Categories
Luxury
Peppers Blue on Blue is described as a 5-star resort located at the water's edge overlooking the marina and Coral Sea. It offers a range of luxurious accommodation options, including rooms, apartments, and penthouses, with features like balconies and air conditioning. The resort provides two swimming pools, a restaurant and bar, a day spa, and is situated close to the ferry terminal.
Pool
Features a 100m lagoon pool, providing ample space for swimming and relaxation. Some rooms have private pools for a more exclusive experience. There is also a bar located at the pool.
Outdoor Pool
Parking
This resort provides free parking. It is located at the water's edge, offering views of the Coral Sea and a private marina.
Outdoor Pool
Features an impressive outdoor pool. Families particularly note how much their children enjoyed the pool, underlining its appeal to younger guests. The overall aesthetic of the pool is frequently praised with guests calling it lovely, beautiful and stunning. The pool is complemented by a nice area with barbecues, adding to the outdoor experience at the property.
Boutique-Style
Spa
Family
Romantic
Business
Vineyard
Sustainability Journey
Room Types
One-Bedroom ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchenette, which features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features a washing machine, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Two-Bedroom ApartmentThe spacious apartment has 2 bedrooms and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 3 beds.
Three-Bedroom ApartmentThe spacious apartment has 3 bedrooms and 3 bathrooms with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.
Three-Bedroom Apartment with Plunge PoolThe spacious apartment features 3 bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 4 beds.
StudioThe studio provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a tea and coffee maker and a balcony are provided in this studio. The unit offers 1 bed.
Superior StudioMeals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Hotel Superior RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Featuring a balcony, this double room also provides a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
Hotel RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Featuring a balcony, this double room also provides a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
Two-Bedroom Superior ApartmentThe spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 3 beds.
Three-Bedroom Penthouse
Four-Bedroom Penthouse
Guest Reviews
8.4
Very Good
Review Summaries
Location
Peppers Blue on Blue boasts a highly praised location, consistently described as both convenient and superb. Positioned right next to the ferry and bus terminal, the hotel offers easy access for guests arriving from the harbor. The proximity to local amenities such as IGA, restaurants, cafes and shops adds to its appeal, making it a central hub for exploring the area.
The location provides picturesque views of the marina and stunning sunsets from many rooms and balconies. Guests highlighted the beautiful pools and the overall scenic environment as standout features. The central positioning also allows for easy access to various activities, including waterfront walks and nearby bus services, which enhance the overall convenience for visitors.
The hotel's location is deemed ideal for those looking to explore Magnetic Island while being in close proximity to transport options and local amenities. It's praised for its accessibility, cleanliness and the exemplary service of the friendly staff. Guests often return, appreciating the blend of a beautiful setting with the practical benefits of being close to everything needed for a pleasant stay.
Breakfast
Peppers Blue on Blue offers a mixed breakfast experience, predominantly featuring positive assessments with occasional areas for improvement. Guests frequently praised the breakfast for its deliciousness, diversity and quality, highlighting specific items like poached eggs, scrambled eggs and the sumptuous buffet spread. The breakfast inclusion in their stay packages was widely appreciated with many guests lauding it as a delightful and convenient perk.
The buffet breakfast generally received favorable remarks for its variety, catering to different tastes with sufficient options and the attentive service provided by ample staff. Many guests described it as exceptional, fantastic and amazing, while noting the cleanliness of the facilities as a commendable aspect.
However, some guests felt that the breakfast buffet was underwhelming, citing issues such as limited variety, lukewarm food and slow service, particularly during busy periods. Concerns were also raised about the pricing of breakfast items if not pre-booked and additional charges for barista-made coffee and certain egg dishes, which some found excessive.
Despite occasional criticisms regarding specific elements like the coffee machine breakdown, noise levels and breakfast being somewhat repetitive over longer stays, the overall sentiment towards Peppers Blue on Blue's breakfast was positive. The variety and quality of the breakfast, the attentive service and the inclusion in the stay package were repeatedly mentioned as highlights of their visit.
Dinner
Peppers Blue on Blue delivers an impressive dining experience that has received mixed reviews from its guests. Many rave about the outstanding cuisine, singling out dishes like prawn linguine and splendid Barra dinner. The chef's expertise is often highlighted with guests noting the high quality and superb taste of the meals. The restaurant's fantastic location with marina views enhances the overall dining experience, making it an enjoyable place to dine.
Service, despite being praised for its excellence at times, has also faced criticism for being slow on occasion. Restaurant staff have received mixed feedback with some guests noting a lack of smiling and attentiveness. The ambience has been described as lacking at night, which could impact the dining atmosphere for some.
While the food is often described as delicious and fabulous, several reviewers have commented on the limited dinner menu and its higher price point. The tapas-style dishes were mentioned as being too small for sharing and availability issues have frustrated some diners. At times, the restaurant has faced operational challenges, including closures due to staff shortages, limited hours and being fully booked upon arrival.
Overall, the restaurant at Peppers Blue on Blue offers high-quality meals that many guests find excellent, yet there are areas for improvement regarding service consistency, menu variety and operational reliability.
Rooms
Peppers Blue on Blue offers guests spacious and comfortable accommodations with a variety of desirable features. Many guests have praised the rooms for being large, well-laid out and equipped with modern amenities. The views from the rooms, particularly those overlooking the marina or harbor, have been highlighted as a significant benefit, enhancing the overall guest experience.
However, not all feedback is entirely positive. Some rooms are reported to show signs of age with dated furnishings, minor maintenance issues and occasional cleanliness concerns. Issues such as funky smells, the need for freshening up and some outdated bathroom fixtures were noted. Additionally, certain rooms lacked air conditioning in secondary bedrooms and had minor but noteworthy housekeeping lapses.
The property itself is well-regarded, especially the various pool landscapes that create an inviting space for relaxation. Peppers Blue on Blue's location is also celebrated for its convenience and picturesque harbor views, despite the occasional noise from nearby ferry terminals.
In summary, Peppers Blue on Blue excels in providing spacious and comfortable rooms with stunning views and excellent location. While some areas may benefit from updates and more consistent maintenance, the overall guest experience tends to be positive and enjoyable.
Beds
Peppers Blue on Blue garners mixed reviews concerning the comfort of its beds. On the positive side, many guests found the beds to be incredibly comfortable, highlighting instances of great big comfortable beds and super comfortable beds. Particular praise was given for beds that were clean and of very good quality. Some reviews noted beautiful and firm beds, adding that the bedding and blankets met expectations.
However, the experiences varied significantly with a substantial number of guests pointing out issues. Complaints included beds that were too hard, uncomfortable and in some cases, super old and worn. Problems were frequently mentioned with spare beds, describing them as noisy and uncomfortable. Several guests were displeased with the bed configurations; instances of king beds being two singles pushed together were noted. Additionally, limited pillow choices and terrible pillows were recurrent issues.
Despite the central location and generally positive aspects of some beds, a consistent call was made for better quality and properly configured bedding. The overall impression suggests inconsistency in bed comfort, possibly affecting the sleep quality of guests.
Cleanliness
Peppers Blue on Blue offers a generally positive but mixed experience in terms of cleanliness. Many guests frequently commend the hotel, describing their rooms as consistently clean, comfortable and well-maintained. Common compliments include the cleanliness of the various pools and the neatness of both the room interiors and surrounding areas. Some reviews even herald the property as possibly the cleanest they've ever encountered.
However, the hotel could benefit from more thorough and consistent housekeeping practices. Some guests have reported issues such as dated rooms, smelly carpets and occasional mold. Maintenance concerns have also been highlighted with several guests noting the need for freshening up and repair work in certain areas. Specific issues like stained carpets, dirty blinds and soap scum in bathrooms were mentioned, alongside isolated reports of a lack of thorough cleaning upon check-in.
Overall, while many guests have enjoyed a clean and pleasant stay, the hotel does have recurring areas that need improvement to ensure a more consistently high standard of cleanliness.
Staff
Peppers Blue on Blue boasts an exceptional staff experience as reflected in numerous guest reviews. The reception team is particularly praised for being friendly, accommodating and professional with instances of guests receiving special treatment, such as complimentary upgrades for honeymooners. The Belgian waitress and the evening bar staff are frequently highlighted for their pleasant and accommodating demeanor. Across the board, from front desk to room attendants, the staff consistently earns high marks for friendliness, helpfulness and professionalism, often going out of their way to make guests' stays enjoyable.
Guests repeatedly describe the staff as amazing, super friendly and always smiling. Many note the staff's willingness to provide good recommendations and address any issues promptly, making the check-in process smooth and ensuring a welcoming atmosphere throughout the hotel. Specific employees, like Sri, are singled out for exceptional service.
While the general sentiment toward the staff is overwhelmingly positive, a few minor critiques exist, such as the need for better training and occasional lapses in cleanliness. Despite these minor issues, guests overall find the service in the restaurant and other amenities to be very good, further emphasizing the staff's commitment to providing excellent service.
In summary, the overall experience at Peppers Blue on Blue is greatly enhanced by its outstanding staff, whose friendliness, professionalism and helpfulness leave a lasting impression on guests.
Wi-Fi
Peppers Blue on Blue has received a number of comments about its wifi service, the majority of which highlight underlying issues. Guests have frequently pointed out that the wifi is inconsistent with descriptions ranging from slow to extremely poor. Many reviews mention that the wifi connection is unreliable and frustrating to use with some guests experiencing no service at all. Additionally, the limited usage allowances and slow speeds have been a point of contention for visitors. Despite these challenges, it is acknowledged that part of the issue stems from the aftermath of a cyclone which affected the infrastructure. However, many guests feel that improvements to the internet service are necessary for a better overall experience at the hotel.
Spa
Peppers Blue on Blue offers a delightful spa experience that has received positive accolades from guests. The spa is described as clean, tidy and maintaining a relaxing ambiance. Guests have enjoyed exceptional massages and commend the therapists for making their spa day truly special. The thermal pool is appreciated and the overall environment is conducive to quiet and lovely relaxation. Specific mentions highlight the helpful managerial staff and the worthwhile special packages available at the spa. Despite having limited facilities, the spa is noted for its beautiful setup, contributing to a serene experience for visitors.
Pool
Peppers Blue on Blue is home to some truly remarkable pool facilities that have been highly praised by guests. The expansive, lagoon-like pools offer both shallow and deep areas, catering to all preferences whether you're seeking a relaxing dip or a more invigorating swim. Many reviewers highlighted the inviting and clean nature of these pools with some describing them as stunning, fabulous and sparkling. There are two main pools: a smaller, quieter one perfect for relaxation and a larger pool that provides a more extensive space to enjoy. Guests appreciated the ample size and beauty of these pools, often mentioning their well-maintained condition and the surrounding areas.
Despite some minor setbacks such as occasional maintenance issues and the availability of loungers, the overall sentiment toward the pools remains extremely positive. The serene pool areas, which include dining options and a pool bar, offer a blend of beauty and functionality, complementing the hotel’s lovely communal spaces. Patrons have loved the breathtaking views from the poolside, further enhancing their stay at this accommodation.
While some renovation work on the main pool did cause inconvenience and noise at one point, the vast majority of experiences revolve around the enjoyment and relaxation provided by the pools at Peppers Blue on Blue, making them a major highlight for visitors.
Parking
Peppers Blue on Blue has garnered mixed reviews regarding its parking facilities, though positive comments are frequent. Many guests appreciated the ample and free parking available with some describing it as great and noting good parking services. The convenience of the location, particularly its proximity to the ferry, was also highlighted favorably. The undercover parking was frequently cited as a perk, providing easy access and a sense of security and confidence, especially with the basement options.
However, there were recurring concerns about the tightness of some parking spaces and the occasional pocket parking, which some found to be unsatisfactory or poorly laid out. Despite these issues, the general sentiment acknowledges that the availability of parking is generally good with many finding it sufficient and conveniently located. The presence of secure offsite parking was also noted, adding to the overall positive impressions on safety and access.
Family
Peppers Blue on Blue is an excellent destination for family holidays, offering a friendly and accommodating environment suitable for both kids and adults. Guests have highlighted the spacious and well-equipped rooms designed to comfortably host larger families with ample storage space and convenient amenities that cater to the needs of groups such as a family of five.
The hotel's kid-friendly atmosphere has been positively noted with children particularly enjoying the various activities and amenities designed just for them. The Easter Bunny making an appearance on Easter Sunday delighted the young guests, adding a special touch to their stay. Additionally, a refreshment stand was a hit among kids, notably enhancing their experience.
Families staying at Peppers Blue on Blue appreciate the hotel's thoughtful accommodations, such as the ground floor rooms which are especially preferred for their ease of access. Despite limited options for three-bedroom suites, the family-friendly setup and overall suitability for family reunions and vacations have received strong praise.
However, it's worth noting that some families felt a car was necessary to fully enjoy the nearby beach as it's a few kilometers away. Overall, Peppers Blue on Blue remains a popular choice for family vacations, known for its fantastic accommodation, kid-friendly amenities and a generally warm and welcoming atmosphere.
Business
Peppers Blue on Blue offers suitable facilities and services tailored to the needs of business travelers. The business hotel is equipped with adequate amenities, making it an ideal choice for business stays. Meeting areas are well-regarded, providing a conducive environment for business groups and events. The hotel's business amenities and services are convenient and contribute to the success of business trips. Additionally, the availability of spa services adds a touch of relaxation for those looking to unwind after a day of work. Overall, Peppers Blue on Blue proves to be a reliable option for business travel.
Outdoor Pool
Peppers Blue on Blue features an impressive outdoor pool that has garnered positive feedback from guests. The swimming areas are described as huge, clean and well-maintained, making them a standout feature of the property. Families particularly note how much their children enjoyed the pool, underlining its appeal to younger guests. The overall aesthetic of the pool is frequently praised with guests calling it lovely, beautiful and stunning. Cleanliness is another strong point with comments highlighting the pools as inviting and very clean.
While the pool area is generally appreciated for its pleasant atmosphere, some guests have mentioned that there were not enough loungers available. Additionally, a few reviews noted that the water can be quite cold. Nonetheless, the pool is complemented by a nice area with barbecues, adding to the outdoor experience at the property. Overall, the pool at Peppers Blue on Blue is a major highlight, offering a delightful space for relaxation and enjoyment.
Boutique-Style
Peppers Blue on Blue offers a well-maintained complex that resonates with a unique boutique charm. The thoughtfully designed and individually decorated rooms boast a distinct, individual style that adds to the overall boutique feel. Guests appreciate the unique design elements and boutique-style decor, making their stay memorable. The great service complements the unique rooms, ensuring a comfortable and pleasant experience. Additionally, the proximity to some crafts and boutiques nearby further enhances the boutique vibe, making Peppers Blue on Blue an attractive choice for those looking for a boutique stay.
Luxury
Peppers Blue on Blue is frequently praised for its first-class establishment and high-quality accommodation, offering a plush ambiance that ranks high on the luxury scale. Guests often describe their stay as luxurious with a blend of modern comforts, highlighting the upscale facilities and decor. The hotel features luxury rooms and suites, providing a stylish and superb experience, making it an excellent place to stay and dine in. With distinct, fancy facilities, Peppers Blue on Blue is often considered a luxury hotel. However, there are some opinions that express the experience may not be worth the high price point.
Romantic
Peppers Blue on Blue provides an ideal setting for a romantic getaway, where guests can indulge in couples massages and awaken to breathtaking sunrises. Many find it an excellent place to dine with romantic dinners being a highlight, especially noted on well-organized occasions such as Valentine's Day. With romantic rooms available and amenities tailored to couples, it’s praised as a great spot for a romantic stay. While most experiences are highly positive, suggesting it suits romantic endeavors well, it may not be everyone's perfect atmosphere for a couples' week away.
FAQ
Yes, Peppers Blue on Blue has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Peppers Blue on Blue.
No, Peppers Blue on Blue doesn't allow dogs.
Yes, parking facilities are available at Peppers Blue on Blue.
