Hampton Inn and Suites New Orleans Convention Center
New Orleans, 1201 Convention Center Boulevard29.939963,-90.064593(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 03 Aug - Tue, 04 Aug03 Aug - 04 Aug
1 Room2 Guests
Info
Summary of reviews
The Hampton Inn and Suites New Orleans Convention Center impresses guests with its exceptional location, close to the Convention Center and the cruise port, making it a convenient choice for both business travelers and cruise passengers. The hotel's proximity to major attractions such as the French Quarter, World War II Museum and Riverwalk Outlet adds to its appeal. The vibrant yet peaceful surroundings, coupled with easy access to the interstate and local transportation, offer a strategic base for exploring New Orleans.
The complimentary breakfast receives positive feedback for its variety and freshness. Guests particularly enjoy the selection of waffles, eggs, sausages and cheese omelets. Despite some mixed reviews about quality and consistency, the breakfast is generally appreciated for its convenience and cost-effectiveness, coupled with excellent staff service in the dining area.
Rooms at the hotel are often highlighted for their spaciousness, comfort and modern decor. Cleanliness is well-regarded and amenities like microwaves and fridges enhance the guest experience. King suites are notably spacious, suitable for large families. However, some guests report issues with dated decor, maintenance problems and inconsistent housekeeping services. Despite these concerns, the overall room experience remains positive.
Cleanliness throughout the hotel is generally praised with many guests commending the pristine condition of common areas and rooms. Nonetheless, occasional lapses in room cleaning and maintenance have been noted, requiring some attention to maintain consistency.
The staff is a standout feature, frequently described as friendly, helpful and professional. The Southern hospitality displayed by the front desk and valet personnel contributes significantly to the welcoming atmosphere. Although there are isolated incidents of less courteous service, the majority of interactions are positive.
The pool is considered small but well-maintained, providing a pleasant space for relaxation, particularly for children. Some guests appreciate the allowance of alcohol in the pool area, enhancing their leisure experience.
Valet-only parking is secure and convenient but considered expensive by many guests. At around $42 per night, the cost is a common point of contention with no self-parking options available and street parking located several blocks away.
The hotel caters well to families, offering spacious accommodations, friendly services and amenities that facilitate a comfortable stay. The beds are generally praised for comfort, although some maintenance and cleanliness issues have been reported.
As a three-star hotel, the Hampton Inn and Suites offers reliable facilities and an overall good experience, though some guests suggest updates could enhance the property. For business travelers, the hotel's location and amenities, including conference rooms and spacious, quiet accommodations, make it a practical choice.
In summary, the Hampton Inn and Suites New Orleans Convention Center provides a comfortable and convenient stay with excellent service, strategic location and family-friendly amenities, despite some areas needing attention.
Categories
Sustainability Journey
This hotel holds three third-party sustainability certifications: ISO 14001:2015 for Environmental management systems, ISO 50001:2018 for Energy management systems, and ISO 9001:2015 for Quality management systems.
Accessible
Based on the hotel chain's known commitment to accessibility, this Hampton Inn location likely provides accessible features and services for guests with disabilities, although specific details were not available in the search results.
3 Star
Located near the Convention Center, this hotel offers comfortable accommodations and a range of amenities. Guests can enjoy complimentary breakfast, free Wi-Fi, and a fitness center.
Family
Pool
Outdoor Pool
Business
Parking
Honeymoon
Dog Friendly
Nightlife
Free Wi-Fi
Gym
Outdoor Pool
Room Types
King Studio - Non-SmokingA seating area with a cable TV, a microwave and a refrigerator are offered in this studio.
King Room - Non-SmokingThis room offers a cable TV with pay channels, a microwave and a refrigerator.
King Suite with Kitchen - Non-SmokingA separate seating area and a kitchen are featured in this sutie.
Double RoomThis room offers a cable TV with pay channels, a microwave and a refrigerator.
King Bed Study with Sofabed - Non-SmokingA sofa bed, a cable TV, a microwave and refrigerator are offered in this room.
King Suite with Spa Bath - Non-SmokingA separate seating area and a spa tub are featured in this suite.
King Room with Sofa Bed - Non-SmokingA sofa bed, a cable TV, a microwave and refrigerator are offered in this room.
One-Bedroom King Suite - Non-SmokingThe suite's kitchen, which has a microwave, is available for cooking and storing food. This suite features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.
Deluxe King SuiteA TV with cable channels is featured in this room. A microwave and refrigerator are provided.
Deluxe King SuiteMeals can be prepared in the kitchen, which has a stovetop, a microwave and a tea and coffee maker. This suite features a seating area and a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen Beds and Sofa BedThis room offers a cable TV with pay channels, a microwave and a refrigerator.
Double Suite with Two Double BedsGuests can make meals in the kitchen that has a stovetop, a microwave and a tea and coffee maker. This suite features a seating area and a flat-screen TV. The unit has 3 beds.
King Suite - Disability AccessThe kitchen features a stovetop, a microwave and a tea and coffee maker. This suite features a seating area and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds and Bath Tub - Mobility AccessThis quadruple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
King Room with Roll-In Shower - Mobility AccessThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Deluxe Corner King Studio Suite with KitchenThis studio features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Deluxe Junior King Suite with WetbarThe unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsThe unit offers 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
The 'Hampton Inn and Suites New Orleans Convention Center' enjoys an enviable location that consistently impresses its guests. Situated right across from the Convention Center, the hotel provides convenient access to a variety of venues and attractions. Its proximity to the cruise port is particularly noted, making it an ideal choice for cruise travelers who appreciate the short walking distance to the ship.
The hotel is also praised for being close to the Outlet Collection at Riverwalk and a comfortable 10-20 minute walk from the iconic French Quarter. This central position allows guests to explore a multitude of dining options, shops and major attractions such as the World War II Museum, Canal Street and Mardi Gras World, all within walking distance or a short tram ride away.
Guests find the location both lively and peaceful with the convenience of being near the bustling areas of New Orleans while still offering quiet nights. Easy access to the interstate and local transportation further adds to the hotel's appeal, making it a strategic base for both business and leisure visitors looking to experience the city without commuting hassles.
Overall, the excellent and convenient location enhances the guest experience, whether visiting for a conference, a cruise or simply to explore the vibrant city of New Orleans.
Breakfast
The breakfast at the Hampton Inn and Suites New Orleans Convention Center received generally positive feedback from guests. Many appreciated the varied and plentiful options, noting that the breakfast was well-served and included a selection of items from waffles, eggs and sausages to cheese omelets and coffee in different strengths. The complimentary aspect was frequently highlighted as a great perk, making it convenient and cost-effective for travelers.
Several reviews mentioned that the breakfast was fresh and tasty with some guests even describing it as amazing, wonderful and delicious. Others pointed out the attentive and phenomenal staff contributing to a pleasant dining experience. Additionally, the breakfast area was praised for being clean and well-maintained, though some guests noted occasional issues with keeping up with demand during busy times.
However, not all reviews were glowing. Some guests found the breakfast options limited, heavy or repetitive with a few describing the quality as disappointing or not up to par with other Hampton Inn properties. Complaints included artificial-tasting food, lack of boiled eggs or cream cheese on some days and prepackaged items like muffins and fruit bars being offered during specific times like COVID-19. There were also remarks on the use of plastic cutlery and paper plates, which some found less appealing.
In summary, while the breakfast at this hotel mostly garnered positive feedback for its variety, taste and complimentary nature, there were occasional criticisms regarding consistency and quality.
Rooms
The rooms at the Hampton Inn and Suites New Orleans Convention Center offer a mixed experience for guests but lean towards the positive side. Many reviewers praised the spaciousness and comfort of the rooms, often highlighting features like high ceilings, modern decor and large windows. Cleanliness was generally well-regarded with an emphasis on clean and well-appointed rooms and bathrooms.
Comfort appears to be a strong point with many guests finding the beds and general room atmosphere satisfactory. Amenities such as microwaves, fridges and even suites with kitchenettes were appreciated and some rooms were noted for their impressive size, especially the king suites which were described as massive and able to accommodate large families comfortably.
However, there are notable areas for improvement. Several guests mentioned that their rooms felt dated or in need of renovation. Issues such as slow-draining tubs, non-functional TVs and inconsistent housekeeping services were also raised. Additionally, some rooms suffered from unpleasant smells, either from cigarette smoke or general mustiness.
In terms of layout, some rooms were located in less than ideal positions—next to noisy elevators or with poor lighting. A few reviews mentioned that the bathroom fixtures were small or outdated and minor maintenance issues like falling shelves or non-working air conditioners were reported.
Overall, while the rooms are generally described as spacious, clean and comfortable, there are inconsistencies in upkeep and service that could detract from the overall experience. The hotel’s focus on comfort and well-equipped accommodations mostly delivers, but attention to maintenance and refurbishment could enhance guest satisfaction further.
Beds
Guests at the Hampton Inn and Suites New Orleans Convention Center have shared varied experiences regarding the hotel’s beds. Many describe the beds as comfortable or even ultra comfortable, citing a good night's sleep as a frequent highlight. Several reviews emphasize that the beds were very comfortable with guests using terms like soft, nice and super comfy to describe their resting experience.
However, some guests noted issues with cleanliness and maintenance. Reports included beds smelling like mildew, bed sheets that didn’t feel fresh and certain rooms experiencing poor pillow quality. A few reviews mentioned structural issues such as broken beds, caved mattresses, squeaking springs and disturbances from nearby elevators causing vibrations.
Despite these drawbacks, the consistent mention of highly comfortable beds suggests that many guests were satisfied with their sleeping arrangements, making it a reliable choice for those prioritizing a restful stay.
Cleanliness
Hampton Inn and Suites New Orleans Convention Center generally receives positive feedback for its cleanliness. Guests frequently describe the hotel as clean and comfortable with well-equipped facilities and spacious, modern rooms. Many highlight the cleanliness in every corner of the hotel, from the lobby and breakfast area to the hallways and rooms, which are often praised for being clean and well-organized.
However, some reviews indicate inconsistency in room cleanliness. Instances of unclean rooms, dirty carpets, pet hairs and inadequate bathroom conditions have been mentioned. A few guests have pointed out issues such as dirty towels, poorly maintained bathrooms and infrequent cleaning services. Despite these occasional lapses, the majority of guests seem satisfied with the overall cleanliness, describing the hotel as spick-and-span and appreciating the helpful cleanup staff.
In summary, while the Hampton Inn and Suites New Orleans Convention Center is largely commended for its clean and comfortable environment, there are sporadic concerns about the consistency of cleaning services that travelers might want to take into consideration.
Staff
The staff at the Hampton Inn and Suites New Orleans Convention Center receive overwhelmingly positive feedback from guests with many praising their kindness, helpfulness and professionalism. Guests frequently mention that the staff is friendly, attentive and receptive to their needs and questions, contributing to a welcoming atmosphere that exemplifies Southern hospitality. Valet and front desk staff, in particular, are described as diligent, efficient and courteous, ensuring a smooth experience from check-in to vehicle retrieval. Specific team members are even singled out for exceptional service, reinforcing the hotel's commitment to great customer service.
However, not all reviews are positive. A minority of guests have encountered staff members who were less courteous and sometimes unprofessional. There are also comments about insufficiencies in keeping up with demand and a lack of friendliness from younger staff members. Despite these occasional shortcomings, the overall impression remains that the majority of the hotel staff strive to provide courteous and helpful service, making guests feel at home during their stay.
Pool
The pool area at the Hampton Inn and Suites New Orleans Convention Center garners mixed impressions from guests. Consistently described as small, it nonetheless provides a clean and pleasant space for relaxation. Several reviewers noted that the pool was great for kids and a lovely spot on hot days, though some highlighted that it was not heated and was occasionally dirty. Despite its size, others found the pool gorgeous and awesome, contributing positively to their overall experience. Notably, the pool's openness and allowance of alcohol in the area were appealing perks for many.
Parking
When planning a stay at the Hampton Inn and Suites New Orleans Convention Center, it's crucial to consider the available parking options. The hotel provides valet-only parking, which is widely acknowledged as secure and convenient. However, many guest reviews point out that this service comes at a significant cost with nightly charges typically around 42 dollars. There are no free or self-parking alternatives directly at the hotel and street parking, albeit free, is located a few blocks away.
Despite the secure nature of valet parking, some guests found the high fees and the overall parking situation less than ideal. The expense is frequently described as exorbitant and not adequately highlighted during booking. Furthermore, the necessity to wait for the valet and the occasional need to navigate a cramped and dark parking garage were noted as minor inconveniences.
For those who prioritize security and don't mind the additional costs, the valet service effectively handles car parking. However, potential guests seeking more affordable or self-parking options may want to explore nearby public parking facilities or be prepared for additional fees.
Family
Hampton Inn and Suites New Orleans Convention Center offers a family-friendly environment ideal for various types of travel, whether it's for a family reunion or a stay with family members, including pets. The hotel is praised for its convenient location near the Cruise Terminal, making it a strategic choice for travelers. Families appreciate the inclusive nature of the hotel, particularly the valet service and breakfast offerings, which are highlighted as beneficial when traveling with kids. The hotel is also accommodating to guests traveling with elderly family members, providing a comfortable and welcoming experience for all.
3 Star
The Hampton Inn and Suites New Orleans Convention Center provides a reliable Hilton standard experience. As a three-star hotel, it offers well-maintained facilities which contribute to an overall good experience. The close proximity to the convention center is a notable advantage, although some guests mention the hotel being a bit pricey. While the rooms are described as standard, there were comments on their smaller size, lack of natural light and minor maintenance issues such as mold on the bathroom ceiling. The property itself seems slightly aged, yet cleanliness and functionality are emphasized. Despite these points, some found their stay unsatisfactory, suggesting that updates could enhance the overall experience.
Business
Located advantageously for both walking and using Uber, the Hampton Inn and Suites New Orleans Convention Center provides an excellent base for business travelers. Positioned near the conference center and within the business district, the hotel offers convenience for those attending events or conducting business in the area. The property features a conference room and business rooms situated next to each other, adding to the practicality for business meetings and gatherings.
Guests appreciate the massive rooms, which provide a comfortable and spacious environment for both work and rest. The rooms are also praised for their quietness, ensuring a peaceful atmosphere during both work and sleep time. Additionally, the hotel is noted for its reasonable pricing, making it a good value option for the area, particularly for business purposes. Housekeeping keeps the rooms clean, suitable for business travelers who value tidiness during their stay. Overall, the Hampton Inn and Suites New Orleans Convention Center is deemed a suitable and practical choice for business travelers.
FAQ
Yes, Hampton Inn and Suites New Orleans Convention Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn and Suites New Orleans Convention Center.
Yes, Hampton Inn and Suites New Orleans Convention Center welcomes dogs.
Yes, parking facilities are available at Hampton Inn and Suites New Orleans Convention Center.
Yes, Hampton Inn and Suites New Orleans Convention Center has a gym.
