New Orleans, 827 Toulouse Street29.958252,-90.06688(Show on Map)
8.9
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
Hotel St. Marie enjoys an exceptional reputation primarily thanks to its prime location, impeccable cleanliness, charming ambiance and outstanding staff. Situated in the heart of New Orleans' French Quarter, the hotel offers a perfect blend of proximity to vibrant nightlife and a tranquil retreat. Guests appreciate being steps away from attractions like Bourbon Street, Jackson Square and the French Market, while still enjoying a peaceful stay.
Guests consistently commend the hotel's spacious and comfortable rooms, many of which offer serene courtyard views. Despite occasional minor issues with room size and slightly dated decor, the overall cleanliness, comfort and mix of old-world charm with modern conveniences make for a delightful experience. The daily cleaning services receive high praise, as do the hotel’s amenities including secure valet parking, an inviting pool and an independent cafe.
The hotel's breakfast receives mixed reviews; while the quality of the meals and service is appreciated, the limited menu and use of disposable dishes are noted areas for improvement. Nonetheless, standout items like the bacon sandwich with pimento cheese are particularly praised.
A highlight for many visitors is the commendable service provided by the hotel's staff. Described as friendly, helpful and professional, the staff contribute significantly to the welcoming atmosphere. Specific staff members are often mentioned for their exceptional service, making guests feel especially valued.
The pool area, set in a charming courtyard, provides an inviting and relaxing space, particularly appreciated during hot summer days. Though occasional closures are noted, the pool remains a favorite feature for guests seeking a refreshing retreat.
Parking, despite being valet-only with a nightly fee, is valued for its convenience and security. Minor issues such as a congested garage and occasional vehicle scratches are mentioned but do not significantly detract from the overall positive experience.
Comfortable beds are a recurring positive point with many guests highlighting their satisfaction. While personal preferences about pillow and mattress firmness vary, the consensus leans toward a pleasant and restful sleep experience.
Overall, Hotel St. Marie is celebrated for its central location, clean and comfortable accommodations, charming atmosphere and dedicated staff. It stands as a commendable choice for travelers wishing to explore the French Quarter while enjoying a peaceful and welcoming haven.
Categories
Nightlife
Located in the French Quarter, this hotel is within walking distance of Bourbon Street and other nightlife options.
Pool
Hotel St. Marie has a courtyard pool, creating a relaxing and private atmosphere. The pool is a great escape from the bustling French Quarter.
Outdoor Pool
Free Wi-Fi
This hotel provides complimentary Wi-Fi. Situated in a prime location, it allows guests to enjoy New Orleans while staying connected.
3 Star
Located in the French Quarter, this hotel offers a blend of historic charm and modern amenities. Guests can enjoy a courtyard pool and comfortable rooms, making it a great base for exploring the city.
Outdoor Pool
Provides a cozy courtyard with an outdoor pool, offering a quiet and relaxing escape from the bustling French Quarter.
Parking
Business
Accessible
Room Types
Deluxe Room with King BedThis room is equipped with a cable TV, coffee maker and safe. Complimentary toiletries and a hairdryer is provided.
Deluxe Room with Two Queen BedsThis room is equipped with a cable TV, coffee maker and safe. Complimentary toiletries and a hairdryer is provided.
Two Queen Beds with Balcony, Courtyard ViewFeaturing a balcony with views of the courtyard or street, this room is equipped with a cable TV, coffee maker and safe. Complimentary toiletries and a hairdryer is provided.
Two Queen Beds with Balcony, Street ViewThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Review Summaries
Location
Hotel St. Marie boasts an exceptional location in the heart of the French Quarter, offering guests unparalleled access to everything this iconic New Orleans neighborhood has to offer. Perfectly situated just a stone's throw from Bourbon Street, the hotel strikes the ideal balance—close enough to the vibrant nightlife but still providing a peaceful retreat. Guests consistently praise the convenience of being mere steps away from numerous attractions like Jackson Square, the French Market and a myriad of restaurants, shops and bars.
In addition to its prime location, the hotel receives accolades for its friendly and helpful staff, who contribute to a welcoming atmosphere. The rooms are described as spacious and comfortable with many offering serene views of the charming courtyard. Cleanliness is consistently noted and amenities such as secure parking, on-site dining options and a delightful cafe are highly appreciated by visitors.
Overall, Hotel St. Marie is celebrated for its perfect, central location, allowing guests to explore the French Quarter effortlessly while enjoying a tranquil and comfortable stay.
Breakfast
Hotel St. Marie offers a comfortable and enjoyable experience, particularly when it comes to breakfast. Guests appreciate the hotel's independent café, which allows for a good start to the morning with decent meal options. The breakfast area has been praised as excellent and the staff at the hotel, including the friendly bartenders and valets, contribute to a welcoming atmosphere. However, some guests have noted a limited breakfast menu and the use of disposable dishes. Despite a few areas for improvement, such as the need for an uplift in the breakfast area, the overall impression of the morning meal and staff service remains positive. In particular, the bacon sandwich with pimento cheese has received high praise.
Rooms
Hotel St. Marie offers a charming and ideally located accommodation option just a block from Bourbon Street, yet free from the noise associated with the bustling area—making it a perfect retreat. The staff consistently receive high praise for their attentiveness, adding an extra layer of warmth to the stay.
The rooms, while varying in size, are generally reported as clean, comfortable and well-appointed. Many guests appreciate the quaint, old-fashioned décor that retains a touch of elegance. Balconies are a highlight, often offering beautiful views of the quiet courtyard or pool, providing a serene space to unwind, especially at night.
Though some rooms are a bit small and the decor slightly tired, the comfort and cleanliness generally make up for these minor drawbacks. The spacious rooms with modern conveniences seem to strike a good balance between old-world charm and contemporary comfort, enhancing the overall guest experience.
Overall, Hotel St. Marie stands out for its prime location, charming ambiance and warm, attentive service, making it a commendable choice for visitors looking to explore the heart of the city while enjoying a peaceful retreat.
Beds
Hotel St. Marie in the French Quarter offers guests a mainly positive experience when it comes to the comfort of the rooms, particularly the beds. Many guests have remarked on the beds being super comfy, very comfortable and soft, which contributes significantly to their overall satisfaction. Some visitors found the pillows to be small and uncomfortable or overly firm and a few mentioned the mattresses were too firm for their liking or in some cases, too soft, leading to discomfort. However, these issues seem to be personal preferences and not the general consensus. The rooms themselves are described as spacious and equipped with modern amenities, adding to a pleasant stay. Overall, guests frequently highlight the comfort of the beds as a standout feature, alongside the excellent location of the hotel.
Cleanliness
Hotel St. Marie offers a largely positive impression regarding its cleanliness, based on numerous guest reviews. Many guests found their rooms to be clean, comfortable and well-furnished. The overall hotel environment, including common areas and courtyard rooms, was consistently described as very clean and tidy. Daily cleaning services were frequently noted to be efficient and thorough with staff members being friendly, helpful and knowledgeable.
Several guests specifically praised the cleanliness of the bathrooms and the quality of room amenities with particular mention of the good water pressure in the showers. The hotel's location close to Bourbon Street did not compromise its cleanliness or tranquility, adding to a pleasant stay experience.
However, a few reviews pointed out instances where the cleaning service was inconsistent, mentioning skipped rooms or isolated cleanliness issues such as stained towels, unclean bathrooms and dirty carpets. Despite these occasional lapses, the majority of guests were satisfied with their clean and comfortable accommodations, emphasizing that the hotel was overall well-maintained and offered a pleasant, clean environment for visitors.
Staff
The reviews for Hotel St. Marie consistently highlight the exceptional service provided by the staff. Guests repeatedly describe the hotel staff as friendly, helpful and accommodating, making visitors feel welcomed and at home. Many guests found the employees to be incredibly attentive and professional with special mentions of specific staff members like Augustine, Brenden, Toya and Brandon for their exceptional service and quick assistance. The hotel’s front desk, valet and housekeeping staff are praised for their professionalism and warm hospitality.
While the majority of the feedback centers on positive interactions, there are a few isolated mentions of less favorable experiences, such as an uncooperative receptionist and some unpleasant encounters at the adjoining café. However, these instances are rare and do not overshadow the overwhelmingly positive reception the staff generally receives.
Overall, Hotel St. Marie's staff stands out for their friendliness, dedication to guest satisfaction and the personal touches that elevate the guest experience. The hotel's great location and charming ambiance complement the quality of service, making it a delightful choice for travelers.
Pool
Hotel St. Marie offers a delightful pool experience that guests have consistently praised. The pool, often described as lovely, clean and pleasant, becomes a real asset during the sweltering summer months in Louisiana. The charming courtyard, accompanied by a cute little salt water pool, provides a serene spot to relax and unwind. Guests appreciate the pool area not only for its beauty but also as a gathering place to meet new friends or to simply chill with lunch on a hot day. The hotel's courtyard and pool create an attractive and soothing ambiance that enhances the overall guest experience. Despite an occasional closure, the pool remains a cherished feature for visitors looking for a refreshing and relaxing retreat.
Parking
Hotel St. Marie offers valet-only parking, which many guests found to be secure and convenient, especially given its proximity to Bourbon Street and the French Quarter. The valet service received positive mentions for its helpful staff, adding a touch of ease to the stay. However, parking comes with an additional nightly fee, which some guests felt was on the higher side, around $42-$45 per day. The parking garage itself was noted to be small and congested with a few guests experiencing minor issues such as scratches on their vehicles. Despite the costs and occasional inconvenience, the off-street valet service remained appreciated for its efficiency and security, making it a valued amenity for those looking to explore the vibrant surroundings without worrying about their car.
FAQ
Yes, Hotel St. Marie has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel St. Marie.
No, Hotel St. Marie doesn't allow dogs.
Yes, parking facilities are available at Hotel St. Marie.
