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Hilton Garden Inn West 35th Street

New York , 63 West 35th Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn West 35th Street is a great budget hotel with an exceptional location for exploring New York City. Guests praise the hotel's central location with many attractions within walking distance and easy access to public transportation. The rooms are comfortable and spacious with great views of the Empire State Building and the beds are highly praised for their comfort and quality. The hotel consistently receives praise for its cleanliness with daily cleaning services ensuring that rooms remain fresh and spotless throughout guests' stay. While breakfast options at the hotel received mixed reviews, guests found great breakfast options within walking distance. The staff is noted for being friendly and helpful with many guests appreciating the warm welcome from receptionists. Some guests noted that the hotel is located in a noisy and dated building and that the lobby could use some renovation, but overall, guests found the hotel to be a good value for the price.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Skyscraper Hotel

3-Star Hotel

Room Types

King Room This room features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

Double Room with Two Double Beds This room features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

King Room with City View This room features city views, a flat-screen TV, a microwave, coffeemaker and a mini-refrigerator.

Double Room with City View This room features city views, a flat-screen TV, a microwave, coffeemaker and a mini-refrigerator.

Double Room with Two Double Beds - Hearing Access This accessible room features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

King Room with Bath Tub - Mobility Access - Non-Smoking This accessible room features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

Double Room with Two Double Beds and City View This room, offering views of the Empire State Building, features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

King Room with City View This room, offering views of the Empire State Building, features a flat-screen TV, a microwave, Keurig® coffeemaker, and a mini-refrigerator.

Double Room with Parade View This air-conditioned quadruple room has a tea and coffee maker and heating. The unit has 2 beds.

Double Room with Parade View This quadruple room is air-conditioned and features a tea and coffee maker and heating. The unit offers 2 beds.

Double Room with Parade View This air-conditioned double room features a tea and coffee maker and heating. The unit offers 1 bed.

Double Room with Parade View The double room offers a tea and coffee maker and heating. The unit has 1 bed.

About Hilton Garden Inn West 35th Street

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Guest Reviews

8.3

Very Good

Location

The Hilton Garden Inn West 35th Street is perfectly located for a city trip to New York. It is just a short walk away from Madison Square Garden and the LIRR and the metro station is right outside the hotel. Guests praise the excellent central location with many attractions within walking distance such as Macy's, Times Square and the Empire State Building. The hotel is also conveniently surrounded by many restaurants and food trucks and there are plenty of public transport options available from the subway and bus lines. Some guests note that the hotel is located in a noisy and dated building; however, the rooms are well-insulated from noise. Overall, guests found the hotel to be clean and comfortable with an exceptional location for exploring the city.

Breakfast

Guests at the Hilton Garden Inn West 35th Street had mixed feelings about the breakfast options. Some wished that breakfast was included in the hotel price or that there was more variety. However, others found great breakfast options within walking distance. Some were disappointed with the pre-packed bagels, but the breakfast buffet was reasonable for its value. Some guests didn't know there was a breakfast room until departure and some found the breakfast system to be item by item and limited. Despite some negative reviews, guests found the breakfast options outside of the hotel to be enjoyable. Overall, breakfast at the hotel had mixed reviews, but there were other breakfast options nearby.

Rooms

The Hilton Garden Inn West 35th Street offers a great location at a fair price with guests praising the comfortable and spacious rooms with super views of the Empire State Building. While some guests did note that rooms were a bit small, they were still sufficient for their needs and were kept clean and fresh by the daily cleaning staff. Some rooms were also noted to be a bit outdated, but still comfortable and well-equipped with nice bathrooms and comfortable beds. The shower pressure was excellent and some guests even raved about the amazing shower. The only negatives noted were small or outdated rooms with some guests stating that the decor looked a bit tired or that some facilities were worn out or in need of improvement. Overall, the rooms provided everything guests needed for their stay and were a good value for the price.

Beds

The beds at Hilton Garden Inn West 35th Street are highly praised by guests for their comfort and quality. Most guests found them to be super comfy with good mattresses and pillows and some even described them as large and spacious enough for 4 persons. Despite a few complaints about the softness of some bedsheets or the hardness of some mattresses, guests overall had a great sleeping experience. The hotel provides different options for bed types with some rooms featuring King beds and others with Queen or double beds. The linens are also of high quality and spotless, contributing to a comfortable and relaxing stay. Overall, the comfortable beds are a major plus of staying at this hotel.

Cleanliness

The Hilton Garden Inn West 35th Street is a hotel that consistently receives praise for its cleanliness. Guests rave about the daily cleaning services, ensuring that rooms remain fresh and spotless throughout their stay. Many highlight the attention to detail in ensuring that every aspect of the room, including the bathroom and shower, is thoroughly cleaned. Despite some minor complaints about dated decor and cleaning that could be more thorough, the majority of guests praise the hotel for its well-maintained and comfortable facilities. The location also receives mention as being ideal with easy access to many attractions in the city. Furthermore, the staff is noted for being friendly, helpful and ensuring the highest standards of cleanliness and safety. Overall, the Hilton Garden Inn West 35th Street provides a clean and comfortable experience for travelers on a budget.

Staff

The staff at Hilton Garden Inn West 35th Street has received high praise from guests with many calling them friendly and helpful. Reviewers especially appreciated the warm welcome from receptionists like Maryln, Amy and Kimberly, who went out of their way to assist guests. The location of the hotel was also a point of praise with easy access to shopping, dining and transportation. Some guests also noted the cleanliness and solid management of the hotel. Despite a few negative comments regarding unfriendly or unresponsive staff, the majority of guests raved about the attentive and courteous service they received from the staff at Hilton Garden Inn West 35th Street.

3 Star

The Hilton Garden Inn West 35th Street is a great hotel located in a convenient area. While some guests found the staff to be less friendly, they thoroughly enjoyed their stay and appreciated the good location. The downside of this location is that there can be quite a lot of street noise due to thin walls. The lobby could use some renovation, but guests found the rooms to be simple and comfortable, albeit a bit small. The bed might be a little hard for some. The hotel could also use a fun decoration update. Even though some guests found the hotel to be a bit pricey for its few amenities, it is still recommended for couples. Although this hotel is one of many tired Hilton Garden Inns, guests still thought it was good value for the price.

No, Hilton Garden Inn West 35th Street doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn West 35th Street.

Yes, Hilton Garden Inn West 35th Street welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn West 35th Street.

Yes, Hilton Garden Inn West 35th Street has a gym.

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