InterContinental New York Times Square, an IHG Hotel
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Summary of reviewsThe InterContinental New York Times Square, an IHG Hotel, is praised by guests for its unbeatable location near Times Square, public transportation and great restaurants. The breakfast experience is mixed with some guests finding it delicious and others finding it limited, expensive and with hidden charges. The rooms range in quality from outdated and small to modern and spacious with some guests encountering issues with misleading room descriptions. Guests appreciate the hotel's focus on cleanliness with most finding their rooms to be clean and comfortable, although some encountered minor issues. The staff received high praise for their excellent customer service, although there were some isolated incidents of unfriendly or unhelpful staff. The beds are generally reported to be comfortable, despite a few negative comments. Overall, the InterContinental New York Times Square is a good choice for those looking for a clean and comfortable stay in a fantastic location, although guests should be aware of possible issues with breakfast, room descriptions and service.
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Business travellers who choose to stay at this New York hotel can enjoy the comfortable rooms with plenty of desk space and stunning views over the city, as well as various business amenities such as 13 modern meeting rooms, a large ballroom, catering facilities and options for private dining, and technological equipment.
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About InterContinental New York Times Square, an IHG Hotel
Guest Reviews
The InterContinental New York Times Square, an IHG Hotel, boasts a perfect location for exploring the city with an array of attractions and activities at its doorstep. Guests praised the hotel's location, which is conveniently close to Times Square, subway/metro and great restaurants. The central location also provides easy access to all attractions in the city. The hotel's proximity to Broadway, the theater district and all other shops is especially appealing to first-time visitors. The convenient location and accessibility to public transportation are two of the hotel's biggest selling points. Guests raved about the excellent location, the perfect view and the busy area surrounding the hotel. The subway is right outside the hotel and the main bus station is located just two blocks away. Overall, the InterContinental New York Times Square is a great choice for anyone who wants to explore all the wonders of the city with its incredible location being the hotel's main standout feature.
The breakfast experience at InterContinental New York Times Square, an IHG Hotel seems to be a mixed bag. While some guests had a pleasant and satisfying breakfast, others had a terrible experience. Some guests found the breakfast to be delicious and amazing and appreciated the variety and healthy options. The restaurant staff were very friendly and the facilities were great. However, other guests found the breakfast buffet to be limited with not many healthy options and mostly sweet and fatty items. The breakfast was also described as super expensive and not worth the money. Some guests faced issues with their booking, where breakfast was only included for 2 people instead of the full party and they had to pay extra for the other guests. The breakfast room was also described as small and waiting times were longer. Overall, guests should be aware of possible hidden charges and clarify the details of their breakfast package before booking.
The InterContinental New York Times Square, an IHG Hotel, has varying reviews on its rooms. Some guests complained about the small size and narrow beds, but many others commented on the cleanliness and comfort of their rooms. Some rooms are said to be outdated with peeling wallpaper and furniture, while others have been renovated and modernized. Many guests raved about the beautiful views of the city from their rooms and most agreed that the location of the hotel is convenient. Overall, the hotel's rooms are clean, spacious (in some cases) and comfortable, but some guests experienced issues with maintenance and misleading room descriptions.
The InterContinental New York Times Square, an IHG Hotel is a great choice for travelers seeking a comfortable night's sleep. While there were a few negative comments regarding the quality of the pillows and size of the beds, the majority of guests reported that the beds and pillows were very comfortable. Lovely soft sheets and a big shower added to the overall comfort of the rooms, while friendly staff and an excellent location made for a pleasant stay. Families should note that there are only two beds available in some rooms, which may be problematic for larger groups. Despite a few isolated incidents of stained linens or small beds, guests generally reported a high level of satisfaction with the quality of the bedding.
The InterContinental New York Times Square, an IHG Hotel, is a modern and comfortable hotel with a focus on cleanliness. The rooms are clean, chic and spacious with nice clean sheets and fresh towels. The bathrooms are spacious and clean with some guests even mentioning the large size of the showers. The hotel is well-maintained with a high standard of daily room cleaning and guests appreciated the safe and tea/coffee sachets being replenished regularly. Some guests mentioned minor issues with cleanliness, such as dust under a chair, but overall, they were happy with the hotel's cleanliness. The staff were pleasant and accommodating and the property itself was beautiful and well-maintained. However, some guests had negative experiences with cleanliness, such as empty hand soap pumps or towels with stains and some mentioned the need for an update or better attention to detail in terms of cleaning. Despite some minor issues, the InterContinental New York Times Square provides a clean and comfortable stay in a convenient location.
The staff at InterContinental New York Times Square, an IHG Hotel, have been praised in the guest reviews for their exceptional customer service. From the friendly and helpful doormen and concierge to the attentive housekeepers, guests have been impressed by the staff's accommodating and professional attitude. The hotel's location and amenities were also appreciated, but many guests specifically mentioned the staff as a highlight of their stay. There were some criticisms of unfriendly or unhelpful front desk staff, but overall, the majority of the reviews were positive and praised the staff's friendliness and professionalism.
The InterContinental New York Times Square hotel has many positive features according to guest reviews. The suites are comfortable and have all the facilities needed for a pleasant stay. However, some guests expressed dissatisfaction with the breakfast, which they felt did not offer enough variety or fresh ingredients. Additionally, some customers felt disappointed with the level of service, especially in regards to bookings made through external websites. Despite this, most visitors felt that this hotel offered good value for money and was located in a prime location for exploring the city.
No, InterContinental New York Times Square, an IHG Hotel doesn't have any pool.
No, a spa isn't available at InterContinental New York Times Square, an IHG Hotel.
Yes, InterContinental New York Times Square, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at InterContinental New York Times Square, an IHG Hotel.
Yes, InterContinental New York Times Square, an IHG Hotel has a gym.