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Comfort Hotel

Niagara Falls , 5700 Stanley Avenue (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsComfort Hotel is a highly recommended four-star hotel that offers clean, comfortable and enjoyable facilities. The hotel's location is convenient and easily accessible, making it a great base for exploring Niagara Falls. Guests appreciate the hotel's proximity to transit and the falls with many noting the walkable distance to popular destinations like Clifton Hill. The staff are known for being friendly and helpful, making for a welcoming and comfortable stay. The hotel provides an excellent breakfast spread that has been highly accommodating to its guests with an abundance of options available. The rooms are mostly clean and comfortable with guests commenting positively on the cleanliness of the facilities. The hotel is mostly clean and well-kept with basic amenities provided. The staff is an outstanding group of individuals who will make your stay memorable. Comfort Hotel is also a great choice for pet owners looking for a welcoming and accommodating place to stay. The hotel's indoor heated pool was described as nice and clean by some guests, although others commented that it needs improvement. The parking situation at the hotel received praise for its ample parking space, although some guests found it difficult to find a spot on crowded weekends. The beds are comfortable and great to sleep on, making your stay a restful and rejuvenating one. Overall, Comfort Hotel is a correct and reliable option for short stays with the majority of guests praising the hotel's cleanliness and comfort.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel where Dogs Stay Free

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard King Room - Non Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features parquet floors, heating, a flat-screen TV with cable channels and city views. The unit offers 1 bed.

Standard Queen Room - Non Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has parquet floors, heating, a flat-screen TV with cable channels and city views. The unit has 1 bed.

Standard Queen Room with Two Queen Beds - Non Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, parquet floors, heating as well as city views. The unit has 2 beds.

King Room - Accessible/Non Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. This double room features parquet floors, heating, a flat-screen TV with cable channels and city views. The unit offers 1 bed.

Efficiency King Room - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Superior King Room - Non Smoking The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

About Comfort Hotel

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Guest Reviews

7.1

Good

Location

Comfort Hotel is a great base for exploring Niagara Falls with a convenient and easily accessible location close to all the major attractions. Guests appreciate the hotel's proximity to transit and the falls with many noting the walkable distance to popular destinations like Clifton Hill. The staff are known for being friendly and helpful, making for a welcoming and comfortable stay. While parking can be challenging, the location makes up for it with its value and convenience. Whether you're interested in exploring the tourist areas or simply want to experience the natural beauty of the falls, Comfort Hotel is a top choice for your stay.

Breakfast

The Comfort Hotel provides an excellent breakfast spread that has been highly accommodating to its guests. Guests thoroughly enjoyed the options that were available to them, from an abundance of fruits, nuts, cereals and bread kinds. The breakfast is inclusive in the room rate and it was a good way to start the day. It is said to have exceeded expectations. Choices for breakfast were endless and included healthy options. Guests provided positive feedback about the various selections of hot breakfast that were offered, as well as tea and coffee that was available 24/7. While some had minor complaints about slightly bland and crowded spaces, it's clear that the Comfort Hotel's breakfast is a definite highlight that guests enjoy.

Rooms

The Comfort Hotel's guest reviews reveal that the rooms are mostly clean and comfortable with guests commenting positively on the cleanliness of the facilities. While some found the rooms to be small with no extra space or closet for jackets, others felt that the rooms were simple but comfortable and wide enough. The hotel's vinyl wood flooring was appreciated by some and guests also praised the good parking facilities at the property. However, there were some negative remarks regarding room maintenance and cleanliness with reports of stained sheets, cracked floors, cobwebs and hair in the shower drain. Overall, while the room size may vary and some may need a bit of updating, the general sentiment is that the Comfort Hotel is a clean and well-kept facility that offers comfortable accommodations.

Beds

If you're looking for a hotel with comfortable beds, Comfort Hotel definitely won't disappoint you. Guests have described the beds as comfy, nice and great to sleep on. Some even loved the bed so much they highlighted it in their reviews. There were a few negative feedbacks though with some guests saying that the beds weren't comfortable with devits in the middle or that the pillows were too hard. However, the majority of the guests praised the beds for their comfort which could make your stay a restful and rejuvenating one.

Cleanliness

Guests rave about the cleanliness of Comfort Hotel with many commenting on the spotless rooms and fresh linens. Basic amenities are provided and the hotel is well-located, making it an ideal choice for travelers. Some guests did report unpleasant smells and cleanliness issues in the bathroom, but overall the hotel is mostly clean and well-kept. The pool is also mentioned with some guests noting that it was not clean, while others describe it as very clean. Service was also praised with guests commenting that the staff was helpful and made them feel at home. For the most part, Comfort Hotel shines for its clean and comfortable rooms and facilities.

Staff

If you're looking for a hotel with exceptional staff, Comfort Hotel is definitely worth considering. The reviews rave about the friendly, kind and helpful staff, who go above and beyond to ensure your stay is comfortable. Many guests mention how every single staff member they encountered was polite and some even went as far as to say the staff was amazing. Even in the instances where staff fell short of expectations (such as one receptionist blasting rock music and eating), guests still remarked on their overall politeness. One significant perk for dog owners is that Comfort Hotel is dog-friendly and the staff is said to be helpful with furry friends. Overall, most guests agree that the Comfort Hotel staff is an outstanding group of individuals who will make your stay memorable.

Pool

The Comfort Hotel boasts an indoor heated pool, which was described as nice and clean by some guests. However, others commented that the pool needs improvement, as it was not very heated, not clean, or not deep enough. Some guests also mentioned that the pool was small, although it was very clean. A few negative reviews mentioned that the pool had green stuff on the window sills or gave them pimples on their skin. Despite some criticisms, most guests seemed to enjoy the pool and appreciate its heated temperature. Some even noted that the breakfast buffet was conveniently located by the pool. However, others were disappointed to find that the pool and hot tub were not working or that the pool was closed on Sunday until noon on Monday. Additionally, some guests complained about the lack of facilities, noise from other guests and small parking lot.

Parking

Many guests at Comfort Hotel have commented on the parking situation at the hotel. Some found it difficult to find a spot on crowded weekends, but overall the property received praise for its ample parking space. Some guests appreciated the EV charging stations available, while others were disappointed to have to pay extra for parking. The price for parking was considered a bit on the expensive side by some guests and a couple of reviewers even found the parking lot to be messy. Nevertheless, many guests noted the convenience of having on-site parking, although some mentioned that the hotel's overflow parking is located off-site. Despite some complaints about the cost of parking or limited availability, guests generally had positive things to say about the hotel's parking situation.

4 Star

Comfort Hotel is a highly recommended four-star hotel. Guest reviews have praised its clean, comfortable and enjoyable facilities. Guests deemed the hotel as very good with some describing their stay as exceptional. Despite the lack of comments on specific facilities and services, the overall reviews have been positive. It is a good hotel option for short stays, although some guests did express disappointment with their expectation for a higher standard from a four-star hotel. However, the majority of guests have praised the hotel's cleanliness and comfort, making it a correct and reliable option.

Dog Friendly

Looking for a pet-friendly hotel to stay at with your furry friend? Look no further than Comfort Hotel! This hotel is known for its excellent dog-friendly facilities and staff who are more than happy to help you and your pet have a comfortable and enjoyable stay. Not only do they allow pets, but they also have amenities specifically designed for them. However, be aware that there may be extra charges for your pet and some guests have noted dirty hallways or barking dogs. Despite this, overall, Comfort Hotel is a great choice for pet owners looking for a welcoming and accommodating place to stay.

Yes, Comfort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Comfort Hotel.

Yes, Comfort Hotel welcomes dogs.

Yes, parking facilities are available at Comfort Hotel.

Yes, Comfort Hotel has a gym.

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