World > North America > Canada > Ontario > Niagara > Niagara Falls > Hotels in Niagara Falls > Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

Niagara Falls , 5875 Falls Avenue (Show on Map)

7.8

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Niagara Falls

Info

Summary of reviewsThe Sheraton Fallsview Hotel is a highly recommended hotel amongst guests looking for a convenient and fun-filled stay in Niagara Falls. The hotel's unmatched location, right in the heart of the entertaining district with easy access to all major attractions, is a highlight for many. The rooms are clean, spacious and offer an exceptional view of the falls with comfortable beds and modern technology. The staff is friendly, professional and accommodating, making guests feel at home. Although breakfast options have mixed reviews, the location of the breakfast buffet with amazing views of the falls is always praised. The hotel's pool and indoor water park are great for families, although some guests suggest renovations for the family pool. Nightlife and dining options close to the hotel offer plenty of entertainment and the views from the hotel, especially for romantic getaways, are breathtaking. While the price of parking and a handful of uncleanliness issues have been reported, overall, guests agree that the Sheraton Fallsview Hotel is a place well worth a stay.
Show more

Categories

Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Small Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

No Window Guest Room, 2 Queen Beds The unit offers 2 beds.

Interior View Guest room, 1 Queen, No view The unit offers 1 bed.

City View Guest room, King The double room has city views. The unit has 1 bed.

City View Guest room, 2 Queen The double room has city views. The unit has 2 beds.

Niagara Parks View Guest room, Queen The unit has 2 beds.

Partial Fallsview Guest room, 1 Queen The unit has 1 bed.

American Fallsview, Guest room, 2 Queen The unit has 2 beds.

Fallsview 2 Queen, Guest room The unit offers 2 beds.

Deluxe Fallsview Guestroom, 2 Queens, high floor The unit has 2 beds.

Deluxe Fallsview King, Guest room, 1 King, Fallsview view The unit has 1 bed.

Fallsview King Jacuzzi, Guest room, King, Fallsview view This double room features a spa bath and a fireplace. The unit has 1 bed.

American Fallsview Corner Suite This suite boasts a spa bath and a fireplace. The unit offers 2 beds.

About Sheraton Fallsview Hotel

Show Map

Guest Reviews

7.8

Good

Location

The Sheraton Fallsview Hotel boasts an unmatched location with access to all of the major attractions in Niagara Falls. Guests appreciated the convenience of being close to Clifton Hill, shops, restaurants and various activities. Many were pleased with the cleanliness and beauty of the hotel, while also enjoying the stunning views of the falls. The location was noted as a highlight by many with easy access to everything in walking distance. The hotel is situated in the heart of the entertaining district, making it a perfect base for exploring the city. Overall, the location of the Sheraton Fallsview Hotel was described as perfect, incredible and convenient for those planning to visit the falls.

Breakfast

When it comes to breakfast at the Sheraton Fallsview Hotel, guest opinions are mixed. Some reviewers highly praise the breakfast buffet, calling it excellent and wonderful with a huge spread of options. One guest even named it the highlight of their stay with great food, view and accommodation. Others, however, find it expensive with a price that doesn't match the quality of the food. Some experienced poor service when trying to order breakfast to their room or were unhappy with being charged extra for breakfast when it should have been included in their reservation. In terms of the food itself, some found it delicious while others found it mediocre or downright gross. Despite these mixed opinions, the location of the breakfast is always praised for having amazing views of the falls.

Rooms

The Sheraton Fallsview Hotel offers a range of spacious and clean rooms with amazing views of the falls. Guests can open their windows to listen to the falls and enjoy fresh air. The quality of the rooms is great with well-designed interiors and nice amenities such as shampoo, conditioner, body wash, soap and hand lotion. The beds are comfortable with a variety of pillows to choose from. Some rooms even have a fun electric fireplace. The hotel offers modern technology such as streaming services, Bluetooth music and USB ports for charging. While a few guests reported issues such as noisy rooms or clogged toilets, the staff was quick to resolve any issues. The hotel also has a beautiful pool and jacuzzi, although some guests noted that the family pool could use a renovation. Overall, the rooms are clean, comfortable and offer an exceptional view of the falls.

Beds

One of the key features guests loved about staying at the Sheraton Fallsview Hotel was the comfortable bedding. Many guests remarked on the extremely comfortable beds with a variety of pillows to suit different preferences. Some rooms even boasted two queen beds and a sofa bed, providing ample space for families or groups of friends. While some guests noted that the beds could have been a little more comfortable, the vast majority found them to be cozy and restful after a long day of sightseeing. In addition to the comfortable beds, guests raved about the hotel’s location and stunning views. Despite a few comments about outdated bedding or beds that were too hard, most guests would recommend the Sheraton Fallsview Hotel for a comfortable and convenient stay.

Cleanliness

The Sheraton Fallsview Hotel has a reputation for cleanliness with many guests complimenting the immaculate and well-designed rooms. Visitors appreciate the clean towels and environment, while some describe the hotel as "beautiful" and "well looked after." Many guests also praise the friendly staff and the hotel's prime location. However, a few negative reviews mention issues such as long black hair in the bathtub, a dirty shower in the pool area and breakfast trays left in the hallways for extended periods. Some guests also note that their rooms were not properly cleaned and had unpleasant odors. Overall, the Sheraton Fallsview Hotel is seen as a clean and well-run establishment with only a few minor complaints about specific issues.

Staff

If you're looking for a hotel with an amazing view and top-notch service, the Sheraton Fallsview Hotel is a great choice. The hotel has a friendly and accommodating staff with front desk staff receiving high praises for their efficiency and helpfulness. Valet guys were also amazing, providing excellent customer service. While there were some reports of impolite behavior from restaurant staff, the majority of guests had positive things to say about the staff throughout the hotel. Guests consistently described the staff as friendly, professional and extremely accommodating. Many specifically mentioned the great service provided by the concierge staff. One staff member, Mahmoud, was even singled out for his helpfulness. Parking staff, in particular, received high marks from guests for their excellence. While there were some reports of unresponsive or rude staff, these were in the minority. Overall, guests were impressed with the hotel's staff and the quality of service they received.

Pool

The Sheraton Fallsview Hotel boasts a variety of pools for guests to enjoy, including indoor and outdoor options, as well as a fun waterpark area for families. While some guests noted that the pool area is a bit small, overall the pools received positive feedback for being well-maintained and heated. Families with young children appreciated the separate children's pool. The only downside was when the indoor pool was closed for maintenance for a whole week, but guests were still able to enjoy the outdoor pool. Some guests did mention that the pool water smelled unpleasant or was not as clean as they would have liked. Despite the minor issues, the location of the hotel and the fun waterpark make this a great choice for families. The only complaint was with the elevators, which some guests found to be slow and frustrating.

Parking

The parking situation at the Sheraton Fallsview Hotel seems to be a common issue among guests. Many found the directions to be unclear and had difficulty locating the structure. The cost of parking was considered expensive and there were additional fees that were not initially disclosed. Some guests felt that parking was inconveniently located and struggled with navigating the structure. However, some guests did find the parking staff to be excellent. Despite the negative aspects, there were a handful of positive comments regarding the parking. Some guests found it to be a good option once they found it and others felt that it was only a little expensive. Ultimately, it seems that the parking situation may be an area of improvement for the hotel.

Family

The Sheraton Fallsview Hotel is a great destination for a mini family getaway, as it has an indoor water park and a fun arcade right within the hotel area. Parents will appreciate the spacious rooms with 2 queen beds and a sofa bed that can accommodate up to 6 people. However, some guests have noted that the family pool could use a renovation as it felt dark and creepy. Additionally, some families had issues with long wait times for the water slides and being spread out in separate rooms despite booking together. Despite the few hiccups, kids will love all the fun things to do within walking distance, including the water park and nearby attractions like the Clifton Hill. Overall, if you are traveling with your family, the Sheraton Fallsview Hotel is a great option for a fun-filled vacation.

Nightlife

If you are heading to Niagara Falls for a thrilling nightlife, Sheraton Fallsview Hotel offers the perfect starting point. With its location close to all the major attractions, you won't run out of things to do. Even inside the hotel, there are tons of activities to enjoy like the arcade, Hershey's World and Starbucks. If you are looking for restaurants, Subway and Tim Hortons are nearby, along with Hard Rock Cafe, where you can indulge in delicious food. However, the Rainforest Cafe arcade is closed entirely and some reviews have mentioned the noise levels being high. But don't worry, the view of the falls makes up for it. Just cross the street and you'll be staring at the beautiful falls. The only downside is that the price of food in restaurants like Hard Rock and Rain Forest is quite steep and there are extra charges to be aware of. Nonetheless with the Niagara Distillery and casino close by, you'll have a great time exploring and soaking up the vibrant nightlife.

4 Star

The Sheraton Fallsview Hotel is a fantastic option for those looking for a fun and clean stay in a great location. The hotel staff is always great and they make sure you have a good time during your stay. The rooms are great, especially if you can snag one on a lower floor close to the elevators. The views are gorgeous and the location can't be beat. Although there were a few hiccups such as issues with air conditioning and slow elevators, overall the stay was superb. The spa and location were definite highlights. While there were decent food options nearby, some guests found the hotel's offerings disappointing. Families should also note a few things to consider, but all in all, the Sheraton Fallsview Hotel is a very nice property well worth a visit.

Accessible

If you're looking for a hotel that caters to guests with disabilities, the Sheraton Fallsview Hotel is certainly worth considering. Guests have praised the hotel's accessibility with many stating that the rooms were designed with accessibility in mind. The hotel also has handicap rooms available for those who need them. While some guests felt that the security of the hotel could be improved, they note that staying above floor 14 provides greater security. Guests also appreciated the accessibility of the property's location with everything being within easy reach. However, a couple of guests have reported that the rooms were too warm, despite turning down the heat and that some grab rails within the shower area would be useful. Additionally, some guests have reported that there were no coffee pods for the machines. Overall, it seems that the Sheraton Fallsview Hotel is a great option for those with disabilities who are looking for a comfortable and convenient stay.

Romantic

Welcome to the Sheraton Fallsview Hotel, where romance is in the air. This hotel offers an amazing location, perfect for a romantic getaway. Whether you're celebrating a special occasion or just want a relaxing weekend, this hotel is the ultimate destination. The highlights of your stay will be the stunning and gorgeous views from your room - truly breathtaking. Many couples have enjoyed their stay here with some even choosing to run off and elope in this magical place. The spa weekends are also amazing and planning another one is a must. From the moment you arrive, you'll be swept away by the beauty of the Falls just outside your window. If you're lucky enough to stay in one of the rooms with a view, then you'll wake up to an awe-inspiring sight every morning. Nothing beats the stuning view of the Falls at the Sheraton Fallsview Hotel.

Yes, Sheraton Fallsview Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Sheraton Fallsview Hotel.

No, Sheraton Fallsview Hotel doesn't allow dogs.

Yes, parking facilities are available at Sheraton Fallsview Hotel.

Yes, Sheraton Fallsview Hotel has a gym.

More Options