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Hotel Palatino

Norcia 42.79597221, 13.09150636, Viale Umbria (Show on Map)

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3-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No
Reopening Date: 05/10/2020

Answers last updated by Hotel Palatino

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