Holiday Inn Norwich, Ipswich Road, an IHG Hotel
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Summary of reviewsThe Holiday Inn Norwich, Ipswich Road, an IHG Hotel is a conveniently located hotel that offers a range of facilities for its guests. The hotel's grab-and-go breakfast is highly praised, as is the cleanliness of the rooms and facilities. The staff are exceptional with many guests commenting on their helpfulness and friendliness. The spa and pool facilities are also a highlight for many guests. However, some guests have noted issues with the cost of meals, limited menu options and uncomfortable beds. Overall, the hotel provides a pleasant experience for its guests, although some feel it is overpriced and in need of refurbishment.
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Indulge in some well-deserved pampering at the Holiday Inn Norwich, Ipswich Road, an IHG Hotel. The hotel boasts a state-of-the-art You Fit Health Club, complete with an indoor heated pool, a fully equipped gym, a rejuvenating sauna and a range of beauty treatments. Take some time to unwind and recharge after a busy day exploring the city.
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About Holiday Inn Norwich, Ipswich Road, an IHG Hotel
Guest Reviews
According to guest reviews, the Holiday Inn Norwich, Ipswich Road has a convenient and good location for those travelling around Norfolk and Suffolk. The hotel is situated near a bus stop for easy access to Norwich city centre and other attractions. The hotel has all the required facilities, ample parking and easy access from major roads. Guests can enjoy a delightful cycle route and a quiet run or walk to the marsh. However, some guests felt the location was remote and preferred the city centre. Overall, the hotel is conveniently situated and perfect for those with private cars or using the park and ride.
The Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers a grab-and-go breakfast that was highly praised by guests. They also offer vegan alternatives and a wide variety of tasty options including yoghurts, a standard cooked breakfast, self-service buffet and plenty of choices for everyone. Some guests had negative experiences with the cost of breakfast and dinner and others experienced shortages such as no orange juice, white bread or cups and glasses during breakfast. However, the breakfast is top notch with a great variety of choices provided by friendly staff. The compliments extend to the restaurant where the choice of food and service were excellent. Some guests enjoyed the hearty and warm breakfast while others appreciated the fantastic vegetarian options. Although some guests had to wait for a few items during breakfast, overall, the breakfast was amazing offering hot and cold selections that were everything you would expect and more.
The Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers a comprehensive buffet breakfast and dinner menus which many guests have enjoyed. The food has been described as brilliant and fantastic. Some guests found the dinner and breakfast package good value for money, although some others mentioned the cost of meals was too high. There were some negative comments regarding the limited evening menu, shortage of supplies and the idea of using an app to view the menu. Some guests were disappointed with the quality of the food, especially the dry and tough Hunters chicken, cold sweet corn and grey-looking coleslaw. The selection of meals was also described as bad or inferior and some items on the menu were not available. A service charge was added to everything ordered, which further frustrated some guests. The dining room was soul-less and sometimes crowded with coach parties. The service of the dinner restaurant was poor and some guests had to wait a long time to get overcooked meat and fish. The menu lacked a wine list and most items were not available. On the other hand, several guests have had fantastic dinners and breakfast during their stay.
The Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers a variety of rooms to suit different guests' needs. Some visitors praised the hotel for its spacious and clean rooms with comfortable beds that ensured a good night's sleep. However, a few guests noted that the bathrooms were poorly designed with limited shower hose pressure and a damp smell. Additionally, some rooms were in need of TLC with outdated decor and uncomfortable chairs. Nonetheless, the hotel's location and facilities received positive reviews with many guests appreciating the ample parking and friendly receptionist services. Overall, while the rooms are generally comfortable and clean, some visitors felt that they were too small and in need of maintenance.
Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers a range of beds that have received mixed feedback from guests. While some guests have noted the comfortable beds and pillows, others have experienced discomfort during their stay. Some beds have been described as too soft, while others have been referred to as being like sleeping on a boat. Some guests have also noted stains on mattress toppers. Nonetheless, there have been positive reviews regarding the size and comfort of the beds with some guests citing them as a highlight of their stay. Overall, the hotel provides clean and spacious rooms with varying levels of bed comfort.
Guests who have stayed at the Holiday Inn Norwich, Ipswich Road, an IHG Hotel have consistently highlighted the hotel's cleanliness as a standout feature. Numerous guests have complimented the cleanliness of their rooms with many commenting on the spotlessness of their accommodation. Some have mentioned the building's outdated appearance, but have been quick to qualify that it is still clean. The hotel's facilities, including the pool, have also been commended for their cleanliness. The staff at the hotel have received praise for their role in maintaining a clean environment as well as assisting guests during their stay. A small number of reviews mentioned cleanliness issues including dirty bathrooms and weak showers, but these were outliers. Overall, cleanliness seems to be a top priority for the Holiday Inn Norwich, Ipswich Road, an IHG Hotel.
The staff at Holiday Inn Norwich, Ipswich Road, an IHG Hotel, are truly exceptional. Every guest review confirms the friendly and helpful nature of the staff, who go out of their way to make each guest's stay as comfortable as possible. Many guests commented on the reception staff, who were described as attentive and welcoming. In addition, the restaurant and breakfast staff were deemed friendly and hardworking and the pool staff were also mentioned as being outstanding. There were also special mentions for specific staff members, including Shakira on the bar and Sherree on reception, who went above and beyond to provide excellent service. Some guests noted that the staff missed their room service door sign, but the reception staff rectified the issue quickly and efficiently. Overall, the staff at this hotel are polite, courteous and willing to help with any request, creating a relaxed and enjoyable atmosphere for all guests.
Holiday Inn Norwich, Ipswich Road offers a relaxing and enjoyable spa experience for guests. The spa boasts a gorgeous atmosphere, complete with a pool, sauna, steam room and jacuzzi. While some guests noted that the sauna wasn't working during their stay, others enjoyed the spacious dining room and the very nice swimming pool and facilities. However, there were some complaints about the lack of clear information regarding facility hours, as well as instances where the hot tub and steam room were out of use. Despite this, the pool was a highlight for many with clean and lovely waters. Guests also appreciated the free gym and leisure club access and found it nice to have both a pool and spa treatment available during their stay. Overall, the spa facilities were great and helpful for unwinding after a day exploring the nearby Norwich area.
The Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers a great range of leisure facilities, including a swimming pool, sauna and jacuzzi. Many guests praise the pool as a great addition to their stay and appreciate the free access to the gym as well. However, some guests did encounter issues with the pool - for instance, a strong chlorine smell, cloudy water and dirty changing rooms. Additionally, some guests were disappointed to find out the pool was closed early on New Year's or that there was no clear information about opening times. Despite these minor setbacks, many guests still enjoyed the pool and spa facilities, which were a main factor in choosing this hotel. Families with grandchildren especially appreciated having the pool and some guests even said they had a blast swimming. Overall, despite some minor issues, the Holiday Inn Norwich's pool and leisure facilities are a great bonus to its comfortable rooms and excellent restaurant.
The Holiday Inn Norwich, Ipswich Road, an IHG Hotel offers ample free parking for guests, making it easy and convenient to get to. The car park is spacious and well-maintained with plenty of available spots. However, guests should note that there is no EV charging facility on site. Also, some guests have mentioned that the disabled parking spaces are not regularly checked. Apart from that, the car park is generally safe and free from litter. The hotel is easy to access from major roads and offers a good location for exploring the area. The restaurant is decently sized and offers basic amenities for the money. Overall, guests find the hotel to be worth the money and convenient, especially for those with cars looking for good parking options.
Holiday Inn Norwich, Ipswich Road, an IHG Hotel is a perfect family-friendly accommodation. Despite some minor inconveniences, guests had a fantastic stay at the hotel. The location is top-notch, making it an ideal base for exploring the nearby attractions. The staff's helpfulness stood out, especially the young woman at the reception and bar, who went above and beyond. The hotel is pet-friendly and dogs are allowed in the rooms. Although some guests faced issues with room size and cot arrangements, they didn't mind much because of the excellent service. Kids enjoyed their stay as they were free and received little goodie bags. The hotel offers a great breakfast and the rooms are comfortable. However, guests must note that the hotel lacks a lift, which may be a problem for some guests.
Holiday Inn Norwich, Ipswich Road, an IHG Hotel is a three-star hotel that provides a pleasant experience to its guests. The hotel is situated only 10 minutes away from Norwich city centre, making it a decent pit stop for those who need to be close to the area. However, some guests pointed out that the hotel served its purpose but felt overpriced and desperately in need of refurbishment. Many guests found the hotel to be "tired" with a 1970s air to it and some rooms were fitted with poor-quality showers and small bathrooms. Additionally, some guests were disappointed with the meal service and staff, citing a lack of staffing that resulted in poor-quality food. While the hotel may be in need of some updates, it provided an adequate stay to some guests.
Yes, Holiday Inn Norwich, Ipswich Road, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Holiday Inn Norwich, Ipswich Road, an IHG Hotel.
Yes, Holiday Inn Norwich, Ipswich Road, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Holiday Inn Norwich, Ipswich Road, an IHG Hotel.
Yes, Holiday Inn Norwich, Ipswich Road, an IHG Hotel has a gym.
