St Giles House Hotel

Norwich , , 41-45 St Giles Street (Show on Map)


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Summary of reviewsSt Giles House Hotel is a centrally located hotel in Norwich, perfect for those looking to explore the city's attractions. While breakfast received mixed reviews, it was generally seen as a nice bonus for guests. The rooms received mixed experiences with some praising their looks and size, while others were disappointed with cleanliness and outdated decor. Parking was seen as a hit or miss while the friendliness and helpfulness of staff were consistently praised. The beds were a highlight, providing exceptional comfort. The hotel's four-star rating was also questioned by some guests, who found basic amenities lacking, though others enjoyed the service provided. Ultimately, while it may lack luxurious amenities and consistent cleanliness, St Giles House Hotel is still a great option for a city break in Norwich.
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Hotel with Spa
St Giles House Hotel Spa is the ultimate destination for relaxation and rejuvenation. Immerse yourself in a world of tranquility and escape the daily grind. From the moment you arrive, your comfort and relaxation are the top priority. The spa features five spacious treatment rooms, each designed to promote a peaceful and calming atmosphere. Indulge in a range of treatments designed to soothe your mind, body, and soul. In addition, the spa also offers manicures and pedicures using the highly-regarded O.P.I. nail line. Come and experience the ultimate in relaxation and renewal at St Giles House Hotel Spa. Allow yourself to be pampered and refreshed, and leave feeling rejuvenated and reinvigorated.

Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Executive Double Room ( Not Dog Friendly) A flat-screen TV and a selection of toiletries are included in each individually decorated room.

Deluxe Double Room (Dog Friendly) Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

Deluxe Suite ( Not Dog Friendly) This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a minibar, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 1 bed.

Standard Twin Room ( Not Dog Friendly) This air-conditioned twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with a quiet street view. The unit has 2 beds.

Junior Suite ( Not Dog Friendly) The fireplace is a top feature of this suite. This suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has a minibar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.

Superior Suite ( Not Dog Friendly) This spacious suite comes with 1 living room, 1 separate bedroom and 3 bathrooms with a bath and free toiletries. This suite has a minibar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.

About St Giles House Hotel
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Guest Reviews
7.5
Good
Location
St Giles House Hotel is a great choice for those looking for a centrally located hotel in Norwich. The hotel is situated in the heart of the city, just a stone's throw away from the main shopping areas, the theatre and several restaurants. The location is perfect for those who want to explore the city with many attractions within walking distance including the cathedral and castle. The hotel is also close to the business district, making it an ideal location for business travelers. Guests appreciated the location of the hotel, however, finding the car park can be a bit of a challenge initially. Nonetheless, the convenience of having everything they needed just outside the hotel made up for any inconvenience. The hotel is in a lovely part of Norwich, in the old part of the city with a busy market place nearby. Overall, guests loved the excellent central location of the hotel.

Breakfast
Guests at St Giles House Hotel have mixed opinions about the quality of breakfast. Some found it disappointing and suggested that better quality food is available at other breakfast places in Norwich. However, the majority of guests had positive things to say about the breakfast with many describing it as lovely, delicious and excellent. Some even went so far as to say that the full English breakfast was the best they've ever had in a hotel. While some guests noted slow service and disorganization at breakfast, others noted the excellent service and fresh, fulfilling food. Overall, breakfast at St Giles House Hotel seems to be a nice bonus for guests, some of whom consider it a highlight of their stay.

Rooms
St Giles House Hotel offers a mixed bag of experiences for its guests regarding their rooms. Some guest reviews commend the good looks and size of the rooms, while others were disappointed with the poor-quality bathroom furnishings and sewage smell emanating from the Junior Suite room. Many guests had issues with the cleanliness of the rooms and the outdated decor. Despite this, there were still plenty of positive reviews focusing on the comfy beds and spacious rooms. Some guests even commented on the lovely family-run business and the stunning bathrooms in the Georgian rooms. The hotel's location also received plenty of praise. Overall, the hotel's rooms are described as cozy, comfortable and spacious, although they are in need of a proper upgrade and more consistent daily servicing.

Beds
The beds at St Giles House Hotel are a definite highlight according to guest reviews. Multiple guests have praised the comfort of the beds with phrases such as "Very comfortable Bed and Pillows," "bed was very comfortable," and "Lovely comfortable bed" being used. Guests have also described the beds as "comfy" and "really comfortable," with some even saying they had an "enjoyable stay" due to the comfortable sleeping arrangements. The rooms are also complimented for being clean and spacious and the option for either feather or man-made pillows is a nice touch. Overall, the beds at St Giles House Hotel are consistently described as a great feature of the accommodation.

Cleanliness
Guests of St Giles House Hotel have had mixed experiences when it comes to the cleanliness of the hotel. While some have found the hotel to be clean, tidy and well-appointed, others have felt that attention to detail is lacking and the hotel could benefit from a deep clean. The most common criticisms are of dirty carpets, bathrooms that need attention and dust and grime in communal areas. Guests have also reported broken tiles and cracked paintwork and some feel that the hotel is looking a little dated and in need of updating. However, there are positive aspects to the hotel with some guests praising the decor and the size and comfort of the rooms. While it seems that the hotel may be hit and miss when it comes to cleanliness, guests have generally found the staff to be friendly and helpful.

Staff
The staff at St Giles House Hotel are frequently mentioned in guest reviews with many commenting on their exceptional friendliness and helpfulness. From attending to guests' needs with a ready smile, to going the extra mile to ensure a pleasant stay, the staff at this hotel are often credited for making guests feel welcome and valued. However, some reviews note a shortage of staff during busy times, resulting in long waits for service at the bar and breakfast. Despite this, the hardworking and accommodating staff, including standout employees like Hermione and Gemma, are a credit to the hotel. Overall, guests can expect warm and sincere service from the staff at St Giles House Hotel.

Parking
When it comes to parking at St Giles House Hotel, guests seem to have mixed experiences. Some appreciated the fact that there is on-site parking available for a £10 charge per 24 hours. Others, however, found it difficult to locate the car park and felt that the directions provided by the hotel needed updating. Some even found themselves parking in a local NCP. The car park itself was described as limited, poorly lit and difficult to access. Despite these challenges, some guests found the parking to be easy and efficient and appreciated the convenience of being able to park at the property. Ultimately, it seems that parking is not the highlight of the St Giles House Hotel experience, but it is certainly appreciated by those who need it.

Nightlife
St Giles House Hotel is a great option for those looking for a city break in Norwich. The hotel is conveniently located close to shops, bars and the busy market place, making it ideal for exploring the city. There are lots of good eating places within walking distance, although some guests suggest that recommendations for quality restaurants would have been helpful. The hotel is also conveniently located near the theatre, although some have noted that the bar wasn't open when they returned from a show. Monday nights in Norwich can be quiet, although some guests still found the hotel to be a good option for a city break. The downside to being right in the middle of things is that noise from outside can be a problem for some guests, especially light sleepers.

4 Star
St Giles House Hotel is a centrally located establishment that has been advertised as a four-star hotel. However, some guests have expressed their doubts about its rating, calling it passable and not up to par with the standard of a 4-star hotel. Some guests have also complained about the lack of basic amenities such as spare toilet rolls and tissues in their rooms, which is not expected in a hotel of this rating. Despite these shortcomings, some guests have enjoyed the service provided by the staff. On the other hand, some have noted that there are staffing problems. Some guests have likened their apartments to basic and dirty Airbnb accommodations. Overall, while the hotel may provide basic facilities, it may not be a suitable option for those seeking luxurious amenities and service.


No, St Giles House Hotel doesn't have any pool.

Yes, a spa is available at St Giles House Hotel.

Yes, St Giles House Hotel welcomes dogs.

Yes, parking facilities are available at St Giles House Hotel.

No, St Giles House Hotel doesn't have a gym.
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