InfoSummary of reviewsElements Hotel & Spa is a highly praised destination, nestled in the stunning Jizera Mountains, which makes it an excellent choice for nature lovers and adventure seekers. Its superb location provides easy access to popular attractions like the Sky Walk and gondola lift, as well as being a stone’s throw away from the town center of Świeradów-Zdrój and its charming spa facilities. The hotel is also lauded for its peaceful environment and beautiful surroundings, making it a prime spot for both relaxation and outdoor activities such as hiking, mountain biking and skiing.
Guests consistently rave about the breakfast offerings, highlighting the extensive variety and freshness of the buffet. The availability of options like waffles and omelets, alongside a wide array of hot and cold dishes, garners much appreciation. Friendly staff and a spacious, clean breakfast area contribute to a positive dining experience, though some mention occasional overcrowding and noise during busy times.
Dinner at the hotel’s main restaurant also receives favorable reviews, especially the à la carte menu which is recommended for a more flavorful and varied experience. Even though the buffet style does not always meet five-star expectations with issues like limited variety and occasional cold dishes, the overall quality of the food is well-received. The restaurant’s staff are praised for their diligent service.
The rooms at Elements Hotel & Spa stand out for their spaciousness, modern design and cleanliness. Guests frequently mention the large balconies with stunning views of the mountains, as well as the stylish interiors and modern amenities. Families particularly appreciate the generous size and practical design of the rooms, although minor issues such as the lack of air conditioning and intermittent cleaning services are noted.
Cleanliness throughout the hotel is consistently highlighted with both rooms and communal areas including the pool, spa and bathrooms described as impeccably maintained. While there are minor concerns from some guests regarding room cleaning regularity, the overall impression is one of a clean and welcoming environment.
The hotel staff are frequently commended for their friendly, professional and attentive service. The reception team, housekeeping and dining service staff contribute significantly to creating a pleasant and hospitable atmosphere, even though there are occasional mentions of language proficiency challenges and organizational hiccups.
The complimentary Wi-Fi at Elements Hotel & Spa receives mixed reviews. While it is functional in main areas and acceptable for casual browsing, some guests report weak signals and unreliable connections, particularly in rooms situated on higher floors.
The spa and wellness facilities at the hotel are widely praised for their quality and diversity. Visitors appreciate the variety of saunas, the swimming pool, gym and an array of treatments offered. The spa's modern and clean design enhances the relaxation experience, although some guests find it a bit small given the hotel's size. The gym, although functional and equipped with essential machines, could benefit from more space and better maintenance.
Lastly, the hotel’s pool facilities receive enthusiastic praise with guests enjoying the clean, well-maintained pools, including options for both adults and children. The child-friendly zones and water slides are particularly appreciated by families. The overall ambiance of the wellness area, including the saunas and jacuzzi, adds to the delightful experience, although some guests note the pool water can occasionally feel a bit cold.
Overall, Elements Hotel & Spa is highly regarded for its superb location, quality amenities and welcoming service, making it a desirable destination for relaxation and recreation in a beautiful natural setting. Show more
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Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsHotel Era captivates guests with its picturesque location perched on a hill, offering breathtaking views of the surrounding mountains and city. Its prime location not only facilitates easy access to the city center, main attractions, shops and restaurants but also provides proximity to ski lifts and hiking trails, making it an ideal destination for both adventure and relaxation. The hotel's serene and quiet environment, coupled with scenic balcony views, enhances the overall experience.
The breakfast at Hotel Era is widely celebrated for its exceptional quality and variety. Guests rave about the delicious and well-varied morning fare with the buffet style offering fresh, plentiful and systematically replenished options. Local treats, homemade cold cuts and a variety of beverages ensure no one leaves hungry. The breakfast presentation and friendly staff further elevate the dining experience.
Dinner experiences at Hotel Era also receive positive feedback with many guests praising the delicious and varied à la carte dinners. The generous portions and reasonable prices make for a satisfying dining experience. Live music in the evenings adds to the enjoyable ambiance, although some guests note minor issues with seasoning and taste.
The hotel’s rooms are spacious, comfortable and well-maintained, contributing to a restful stay. The cleanliness is commendable with daily housekeeping ensuring rooms remain in pristine condition. Modern amenities, beautiful design and impressive views from balconies further enhance the appeal. Despite minor criticisms, such as room refreshing needs and electrical outlet placements, the overall sentiment is positive.
Guests frequently commend the exceptional service and friendliness of the staff. The welcoming and accommodating nature of the personnel significantly contributes to a pleasant stay. Cleanliness extends to common areas and the restaurant is noted for its tidy tables. The service culture at the hotel is highlighted with many guests appreciating the helpfulness and politeness of the staff.
The quality of the Wi-Fi connection is another appreciated amenity, described as good, fast and efficient. Although a few reviews suggest areas for improvement, the overall feedback regarding internet service is favorable.
Hotel Era’s spa is lauded for its relaxing experiences and exceptional service. The high quality of massages, stylish interior design and well-maintained sauna create a romantic and peaceful atmosphere. Despite minor areas for improvement like sauna temperature and pool size, the spa’s delightful treatments and inviting environment make it a valuable part of the hotel experience.
The hotel offers complimentary parking, which is appreciated by guests for its convenience. Although the parking lot is small, securing a spot is generally hassle-free. The inclusion of free parking enhances the overall convenience of the stay.
Overall, Hotel Era consistently exceeds expectations for a 3-star rating with many guests remarking that the service and quality are comparable to higher-rated establishments. The breakfast in particular surpasses typical 3-star standards and the hotel is often described as a hidden gem for its atmosphere and ambiance. The value for money is commendable, making Hotel Era a popular choice for travelers seeking an exceptional experience in a picturesque setting. Show more
InfoSummary of reviewsElements Apartments, nestled in a picturesque mountain location, is celebrated for its stunning views and convenient access to key attractions, making it a favored choice for both leisure and adventure seekers. The close proximity to the gondola, ski lift, and ski school caters well to winter sports enthusiasts, while its location near the train station and city center ensures diverse exploration opportunities. The accommodations are praised for their contemporary style, exceptional cleanliness, and spacious interiors, which provide a comfortable retreat for guests.
One of the highlights is the exceptional breakfast experience, offering a rich selection that caters to various dietary needs. Guests delight in the fresh and balanced offerings, enjoying everything from sweet pastries to savory delights in a friendly and efficient service atmosphere. While the à la carte restaurant impresses with quality dishes, some guests report mixed experiences with the dinner buffet. Despite these occasional challenges, the overall dining experience remains positive.
The wellness area is another standout, featuring a well-maintained pool and sauna that guests appreciate for its cleanliness and family-friendly amenities, including children's pools and play areas. The presence of indoor and outdoor pools, complete with water attractions, contributes to a relaxing stay.
Guests frequently commend the staff for their friendly and professional service, enhancing the welcoming atmosphere. Although minor issues like parking challenges and occasional soundproofing concerns are noted, the luxurious comfort of the beds ensures a restful stay.
Elements Apartments also shines in its dedication to maintaining cleanliness and modernity, with guests consistently noting the pristine condition of the facilities and the aesthetically pleasing environment. Overall, with its high-standard accommodations and varied amenities, Elements Apartments presents an excellent choice for a comfortable and memorable stay, especially for families and active travelers seeking both relaxation and adventure. Show more
