Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified
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Summary of reviewsOverall, guests have had a wonderful experience at the Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified. The staff's attitude is exceptional, providing superb service to guests. While some guests felt that the food was not up to par with a 5-star hotel, others enjoyed everything about the hotel or resort. Although some guests believed the hotel was more like a 4-star hotel or lacking that certain something for a 5-star rating, others found it to be luxurious. Some guests found the food to be cheaper than other 5-star hotels, but overall, there were no major complaints.
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Resort Taking Steps Towards Sustainability
Spa facilities: Private massage and treatment room(s)
Public bath(s)
Fitness area
Spa facilities opening hours: 10:00 - 19:00
Cost for using spa facilities: Free for guests
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Resort with Swimming Pool
Infinity Pool Children's Pool Pool Water Slide Outdoor Pool
Resort with Infinity Pool
Resort with Pool Water Slide
Resort with Children's Pool
Room Types
About Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified
Guest Reviews
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified has a great location right on the nearby beach, perfect for a relaxing vacation with family. There is a nice path along the coast that allows easy access to different hotels and places. Plus, free shuttles to Bali Collection are available. Shops, cafés and restaurants are conveniently located nearby. The beachfront promenade is a great place to explore the rock pools at low tide, go for a run or take a walk. Though the sellers of water sports activities and souvenirs can be annoying and the smell of gasoline can also be a bit of a nuisance, the beach is accessible for water activities. In addition, the hotel has a 24-hour mart just a few steps away. Moreover, the location is great for those who are looking to spend time near the beach with easy access to a range of activities, including water sports.
Guests rave about the breakfast at the Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified with many describing it as fabulous, amazing, very good and a favourite food experience during their stay. The buffet breakfast is well-organized and offers a diverse and varied selection of options, including local specialties that change daily. Vegetarian guests appreciate the ability to customize their meals. Although some guests feel there could be more international or European food options, overall, the breakfast is good and offers good selections for both Western and Indonesian guests. Breakfast staff are described as nice, helpful and always smiling. The breakfast area can be a little crowded at times, but the quality of the food is consistently praised. Some guests feel that more efforts could be made to improve the breakfast, but overall, it's clear that the breakfast at this hotel impresses many of its guests.
The dinner options at the Holiday Inn Resort Bali Benoa offer something for everyone, including a family-friendly children's menu. While some reviewers found the restaurant to be a bit pricey, the menu is still satisfactory for both lunch and dinner. Guests did note that there were some communication difficulties with the night staff whose English skills were lacking. However, those who opted for the half-board package found it a bit challenging to navigate what was included in the dinner menu. Despite some concerns, the overall consensus was that the restaurant quality could be improved, but there were still enjoyable options to choose from. Additionally, parents were delighted to discover that their children could dine for free alongside them.
Guests rave about the clean and comfortable rooms at the Holiday Inn Resort Bali Benoa, an IHG Hotel. The spacious rooms are modern, well-maintained and come with all the necessary toiletries. Many reviewers appreciate the extra touches such as quality cleaning and neat decor. Families will love the family adventure suites with sea views and the connecting rooms available. While some rooms do overlook a wall, others provide clear ocean views from the balcony. Guests with pool access rooms appreciate the extra space for kids to play. Although some reviewers note that the hotel looks a bit old and the rooms can be noisy or smell musty, overall the clean and comfy accommodations are a highlight of the property.
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified boasts an impressive level of cleanliness, praised by guests who have had the pleasure of staying there. From the very first impression of a sparkling clean lobby to immaculate and well-maintained rooms, this hotel is a true gem for anyone who values cleanliness in their accommodation. The hotel's staff is also particularly attentive to cleanliness with daily room cleaning, constant cleaning of common areas and facilities and an eye for detail in which no aspect of cleanliness is overlooked. The hotel is family-friendly and caring towards children with smiling and helpful staff. The bedding in the rooms is comfortable and the rooms are spacious and beautifully appointed. In summary, the Holiday Inn Resort Bali Benoa excels in providing a clean and welcoming environment where the only concern guests should have is having a great time.
The Holiday Inn Resort Bali Benoa is a beautiful hotel that offers exceptional hospitality services. The staff are praised by guests for being friendly, helpful and accommodating throughout the hotel. The front desk personnel are especially commended for making checking-in and out a breeze. The staff are well-trained and prompt in providing assistance with any needs or requests. Guests are impressed by the level of hygiene observed in the hotel with the rooms and common areas being described as spotless. The attention to detail and prompt response to requests are noteworthy. Guests have labeled the staff as courteous, efficient and accommodating and they offer ideal service. Some reviewers pointed out a receptionist manager mistreating an employee, but this was an outlier. The staff of the hotel makes guests feel welcome and valued, making for a satisfying stay.
The Holiday Inn Resort Bali Benoa has a lot to offer, including their fabulous in-house spa. Guests highly recommend taking advantage of the amazing spa treatments with one even calling it a "10 out of 10" experience. The spa may be modest in size, but that doesn't stop it from being an exceptional experience. Many guests rave about the very affordable prices for both massages and activities. However, it's important to note that the spa can fill up quickly, so be sure to book your appointment as soon as possible to avoid missing out on this fantastic experience. Overall, we highly recommend indulging in a spa treatment during your stay at the Holiday Inn Resort Bali Benoa.
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified boasts a stunning pool area that guests rave about. The atmosphere is lovely and the interiors are beautiful, making for a truly picturesque setting. The pool itself is large and clean with plenty of sunbeds for guests to relax on. Kids are well taken care of with a separate pool area and activities center and there's even a water slide for them to enjoy. A swim-up bar adds to the fun for adults and the pool overlooks the beach, providing a beautiful view to enjoy. The staff are noted for their friendliness and attention to detail when it comes to maintenance and cleanliness. The hotel is family-friendly and offers a variety of water activities, including jet skis and parasailing, for those looking for adventure. Overall, guests enjoy the great facilities, beautiful pool area and availability to the beach.
The beach at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified is a highlight for many guests with multiple reviews describing it as beautiful, clean and great for water sports. Families with children appreciate the shallow waters and clean sand, while beachfront loungers offer a relaxing spot to soak up the sun. However, some guests note that the beach can be noisy due to water sports activities and others found the sand to be too course or dirty. Overall, the hotel's proximity to the beach is a major draw for those seeking a beachside vacation in Bali.
Holiday Inn Resort Bali Benoa is a fantastic hotel for families with young kids with its staffed creche, kids adventure suit and small water-play area. Children below 12 years old get an extra bonus with free meals available from the main menu during dinner. The hotel is highly recommended for families traveling with children and is very family-friendly and welcoming. Kids loved the hotel, including the kids club and kids area and there are plenty of facilities available for them. The family adventure room is very nice and there are lots of family-friendly options available during dinner, including menus specifically for children. Overall, the hotel is very family-oriented with great staff, terrific facilities and a focus on making sure that families have a great time.
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified is a 5-star hotel that lives up to its reputation, according to guest reviews. The staff's attitude is absolutely fantastic, providing superb service to guests. Although some guests felt that the food was not up to par with a 5-star hotel, others enjoyed everything about the hotel or resort. While some guests believed the hotel was more like a 4-star hotel or lacking that certain something for a 5-star rating, others found it to be luxurious. Some guests found the food to be cheaper than other 5-star hotels, but overall, there were no major complaints.
Yes, Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified. For more information, read the answers to the Spa questionnaire
No, Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified.
Yes, Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified has a gym.
