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Coastal Palms Inn and Suites

Ocean City , 12004 Coastal Highway (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Info Coastal Palms Beach Hotel in Ocean City, Maryland is a great choice for a family vacation or romantic getaway. The oceanfront hotel provides an outdoor pool, game room and guest lounge, as well as a complimentary grab & go breakfast and beach chairs for a hassle-free beach experience. The hotel is near popular restaurants and attractions, and offers several room options with necessary amenities for a comfortable stay. Guests can also enjoy free WiFi, vending and ice machines, self-service laundry and entertainment at the game room. Coastal Palms Beach Hotel guarantees a relaxing and enjoyable experience for all guests.

Summary of reviewsCoastal Palms Inn and Suites is a great choice for those looking for a hotel in a prime location near the beach. Guests rave about the perfect location, which is only a block away from the boardwalk and a short walk to the beautiful beach. The staff are accommodating and the rooms are generally spacious, clean and well-kept with comfortable, updated beds. Many guest reviews specifically reported rooms that were nice and clean. The lobby, exterior and pool area also received compliments on their cleanliness. The staff at Coastal Palms Inn and Suites received a lot of positive feedback from guests with many finding the front desk personnel to be nice, friendly and helpful. The hotel offers great parking onsite, allowing guests to easily park right on the property. Despite some mixed reviews about the beds and pillows, the accommodating staff and clean accommodations make for a comfortable stay at Coastal Palms Inn and Suites.
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Categories

Motel near The Beach

Motel with Swimming Pool

Outdoor Pool

Motel with Parking

Accessible Motel

Motel with Outdoor Pool

Room Types

Queen Room with Two Queen Beds with City View - No Pets Allowed This room features a flat-screen TV, sofa bed and refrigerator.

Queen Suite with Two Queen Beds, Street View - No Pets Allowed The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also provides a coffee machine and a flat-screen TV. The unit offers 3 beds.

Partial Ocean View 2 Queens & Sofa - No Pets Allowed The twin room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 3 beds.

About Coastal Palms Inn and SuitesIf you're looking for a relaxing family vacation or romantic getaway in Ocean City, Maryland, the Coastal Palms Beach Hotel is an excellent choice. This oceanfront hotel offers stunning views of the ocean, as well as an outdoor pool, game room and guest lounge to ensure a relaxing experience for all guests. With a complimentary grab & go breakfast and beach chairs, guests can enjoy the beach with ease.

The hotel is conveniently located near popular Ocean City restaurants, such as the Original Crabcake Factory, which is located on the corner of the hotel. Sundaes in the Park, featuring live music, ice cream sundaes and a fireworks show, is just a short walk away at Northside Park on Sundays during the summer. The hotel offers several room options, each providing comfortable accommodations and all the necessary amenities for a pleasant stay.

Free WiFi is available throughout the hotel, as well as vending and ice machines for snacks and drinks. The self-service laundry is also available for those who need it, and the game room provides entertainment for guests of all ages. Whether you're planning a family vacation or a romantic getaway, Coastal Palms Beach Hotel promises a relaxing and enjoyable experience.

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Guest Reviews

7.3

Good

Location

If you're looking for a hotel that's conveniently located near the beach, the Coastal Palms Inn and Suites is the place for you! Guests rave about the perfect location, which is only a block away from the boardwalk and a short walk to the beautiful beach. Plus, the hotel is in the center of everything with shops, restaurants and convenience stores within walking distance. The staff are accommodating and the rooms are clean and comfortable. Some guests even enjoyed a balcony view of the bustling main road. With easy beach access and a great price, this hotel is a must for anyone looking for a prime location in O.C.!

Rooms

Coastal Palms Inn and Suites is a hotel worth considering if you want to stay in a good location by the beach. The rooms are generally spacious, clean and well-kept with comfortable, updated beds. Guests have praised the size of the rooms and the easy access they offer. Some rooms have a nice side view of the beach from the balcony. The bathrooms are clean and cozy, although some guests felt they were small. Some rooms had maintenance issues such as slow shower drains, loose bath fixtures or stains on blankets. However, most guests reported clean rooms with a pleasant appearance. The hotel could improve its cleaning service by providing more towels and room service and some of the carpets need to be cleaned. The rooms would benefit from some updates and repairs, such as fixing broken screens, painting walls and installing more outlets. The hotel has only one elevator, which can be inconvenient during peak periods. Some guests had issues with their room access and a few reported unpleasant odors in their rooms. Overall, Coastal Palms Inn and Suites offers decent rooms for the price, but the hotel needs to address some maintenance issues and improve its cleaning services.

Beds

Coastal Palms Inn and Suites has a mixed bag of reviews when it comes to their beds and pillows. Some guests found the beds to be uncomfortable, hard as a rock or in need of updating. A few guests even found blood on their pillowcases or torn bedding. However, there were also guests who found the beds to be comfortable and clean. Many reviews highlight the friendly staff and the comfort of the beds with some guests even praising the sheets for their softness. Overall, while the beds and pillows may not be perfect, the accommodating staff and clean accommodations make for a comfortable stay at Coastal Palms Inn and Suites.

Cleanliness

If you're looking for a clean and comfortable place to stay in Coastal Palms Inn and Suites, then you're in luck. Many guest reviews specifically reported rooms that were Nice and clean, Rooms were clean and nice looking and Very clean. The lobby, exterior and pool area also received compliments on their cleanliness. However, some guests did encounter issues with cleanliness, such as leftover food in the room, dirty towels and bugs in the bathroom. Nevertheless, many guests reported that overall the property was very clean with clean bedding and bathrooms. The staff was also reported as friendly and helpful. If you're looking for a place that is also close to the beach, this place is Clean and close to the beach.

Staff

The staff at Coastal Palms Inn and Suites received a lot of positive feedback from guests. Many found the front desk personnel to be nice, friendly and helpful. The first shift lobby staff was particularly pleasant and great at their job. Office staff members were also noted for being super nice. Guests appreciated the leniency of the staff and their willingness to accommodate requests. Some even described the staff as amazing.

However, there were a few negative comments about the staff, particularly the manager/owner who was reported to be rude to employees in front of guests. Some guests had poor experiences with the front desk staff being unprofessional or lacking customer service skills. There were also some issues with understaffing, leading to delays in getting towels, blankets and ice. Some guests had trouble getting through to staff when calling to ask questions and there were reports of staff hanging up on guests. In a few cases, guests encountered issues with their room (e.g. faulty air conditioning) and had difficulty getting the staff to resolve the issue in a timely or satisfactory manner.

Overall, guests seemed to appreciate the friendly and helpful staff at Coastal Palms Inn and Suites, though there were some instances where the quality of service fell short.

Pool

Guests at Coastal Palms Inn and Suites had mixed reviews of the pool with some finding it small and crowded while others enjoyed having access to it. Despite the smaller size, some guests felt it was good enough for kids to use while adults could cool off. There were also comments about the pool needing more attention in terms of cleaning and maintenance. Overall, the lobby, exterior and pool area were generally clean. Some guests were disappointed that there were no steps into the pool and others wished the pool was larger or indoors. However, those who did use the pool found it clean and enjoyable for swimming. Despite some comments about missing services or lack of information, overall, guests who stayed at the Coastal Palms Inn and Suites found the location beautiful and peaceful with comfortable and clean rooms and proximity to the beach.

Beach

The Coastal Palms Inn and Suites offers a great location for beachgoers. The hotel is in close proximity to the beautiful beach with easy access for a quick walk or a two-minute stroll. The location is also convenient to nearby shops and restaurants, making it easy to enjoy the area's attractions. Guests appreciate the partial or full views of the ocean from their rooms or balcony. The hotel provides essentials needed for a day at the beach and free parking. While not directly beachfront, the convenient beach access and great price make the Coastal Palms Inn and Suites an excellent choice. The hotel and its surroundings are clean and peaceful, providing a comfortable and enjoyable stay.

Parking

Coastal Palms Inn and Suites offers great parking onsite, allowing guests to easily park right on the property. Despite a few reviews mentioning limited or tight parking, many guests note that they had enough space to park during their stay. Additionally, guests appreciate the convenience of free parking and being able to park on the hotel's own lot. Some guests even enjoyed a good view while parked. However, it's important to note that one guest mentioned difficulty finding parking at night. Overall, Coastal Palms Inn and Suites provides clean accommodations in a great location with the added bonus of free parking.

Yes, Coastal Palms Inn and Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Coastal Palms Inn and Suites.

No, Coastal Palms Inn and Suites doesn't allow dogs.

Yes, parking facilities are available at Coastal Palms Inn and Suites.

No, Coastal Palms Inn and Suites doesn't have a gym.

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