Coconut Malorie Resort Ocean City, an Ascend Collection Hotel
Ocean City, 200 59th Street38.383281,-75.069103(Show on Map)
6.8
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Coconut Malorie Resort Ocean City, an Ascend Collection Hotel boasts an excellent location, which receives high praise from guests. The resort’s position on the bay and close proximity to the ocean, combined with picturesque views of the bay and sunsets, make it a hotspot for visitors. Its tranquility, convenient access to dining options like Fager’s Island and proximity to various activities and shops further add to its appeal. Easy parking access also enhances the guest experience.
The rooms are spacious and well-appointed, featuring separate sitting areas and bedrooms, small kitchenettes and pull-out beds, making them ideal for families. Many rooms offer modern amenities such as huge showers, full kitchens and multiple balconies. Guests generally find the rooms clean and cozy, though some mention the need for updates and occasional cleanliness issues.
The staff at Coconut Malorie Resort receives substantial commendation with guests highlighting the friendliness and helpful nature of the team. The cleaning staff stands out for their excellent service and the front desk personnel are noted for their attentiveness and efficiency. Ms. Allison, the manager, is particularly praised for her positive impact on the guest experience.
The pool area is another highlight, appreciated for its beauty, cleanliness and well-maintained state. The large hot tub adds to the appeal, although occasional unavailability and cleanliness concerns have been noted. The parking, while convenient, comes with a $15 daily fee, which some guests find unreasonable. Additionally, limitations such as one parking pass per reservation have caused inconvenience for some visitors.
Feedback on the beds is mixed with many guests finding them comfortable, while others have complained about discomfort due to old or hard mattresses and noisy frames. Maintenance and updates in bed quality would enhance guest satisfaction.
Overall, Coconut Malorie Resort Ocean City offers a pleasant stay with an exceptional location and friendly staff, though some areas, particularly room and bed quality, require improvement.
Categories
Honeymoon
AI-generatedAs a resort, this hotel may offer a more comprehensive experience with additional amenities. Its unique style and comfortable rooms create a romantic and memorable atmosphere.
Pool
AI-generatedAs a resort hotel, Coconut Malorie likely offers enhanced pool amenities for a more luxurious experience.
Heated Pool
Outdoor Pool
Business
AI-generatedAs part of the Ascend Hotel Collection, this resort might provide venues for business gatherings.
Gym
AI-generatedThe hotel may have fitness-related amenities.
3 Star
AI-generatedThis property is identified as a 3-star hotel. It is suitable for travelers seeking a comfortable stay in the area.
Outdoor Pool
AI-generatedThe hotel provides an outdoor heated pool and a hot tub, both available in-season. Guests can enjoy these amenities for relaxation and leisure.
Heated Pool
AI-generatedThis resort provides an outdoor heated pool and hot tub, available in-season, allowing guests to enjoy warm water swimming and relaxation during their stay.
Parking
Beach
Free Wi-Fi
Room Types
Presidential King SuiteMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower.
One-Bedroom Queen Room with Sofa BedThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a seating area and a balcony. The unit offers 2 beds.
Accessible King StudioThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a seating area and a balcony. The unit offers 2 beds.
King StudioThe spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a seating area and a balcony. The unit offers 2 beds.
Queen Suite - Non-Smoking
Superior King Suite - Non-Smoking
King Suite - Non-Smoking
Queen Room with Two Queen Beds - Non-SmokingThe unit offers 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-SmokingThe unit offers 2 beds.
About Coconut Malorie Resort Ocean City, an Ascend Collection Hotel
Registry or License or Notification Number: 22-00034654
Guest Reviews
6.8
Rated
Review Summaries
Summarized by AI
Location
Coconut Malorie Resort Ocean City, an Ascend Collection Hotel receives high praise for its outstanding location. Guests frequently highlight its prime position right on the bay and just a short walk from the ocean. The views, particularly of the bay and memorable sunsets, add to the charm. It's conveniently situated near a variety of dining options, including the popular Fager’s Island, making it easy to enjoy a meal out. Additionally, its proximity to numerous activities and shops enhances the convenience for visitors looking to explore Ocean City. The resort’s tranquil environment offers a respite from the hustle and bustle, while still being close enough to all the fun. With easy parking and access, the overall consensus from guests is that the location is exceptional and contributes significantly to a pleasing stay.
Rooms
Coconut Malorie Resort in Ocean City offers a variety of spacious and well-appointed rooms designed to cater to guests' needs. The layout of the rooms with separate sitting areas and bedrooms, provides a sense of privacy and functionality. Many guests appreciated the inclusion of small kitchenettes and pull-out beds, which made the accommodations versatile and family-friendly. The resort's location is another highlight, being close to the beach and situated in a quiet area.
The suites are generally described as clean and cozy with some rooms featuring modern amenities like huge showers, full kitchens and multiple balconies. Comfortable beds and cozy atmospheres contribute to the overall positive experience.
However, there are areas that need improvement. Some reviews noted that the rooms could benefit from remodeling and updates, mentioning outdated decor and occasional cleanliness issues. Problems like sticky residue on surfaces, musty smells and rodent feces were mentioned, indicating inconsistencies in room maintenance. A few guests found the furniture, like couches and futons, to be uncomfortable.
Despite these downsides, the resort's larger-than-average room sizes and quiet environment often made up for the negative aspects, providing a generally pleasant stay for those seeking a relaxed beach getaway.
Beds
The beds at Coconut Malorie Resort Ocean City, a Ramada by Wyndham, have elicited varied feedback from guests. Many have praised the comfort of the beds and pillows, describing them as very comfortable. On the other hand, some guests reported extreme discomfort with the beds, mentioning that they were old, hard and even caused back pain. Additionally, there were complaints about noisy bed frames, lumpy mattresses and broken sofa beds. While a few guests found the pull-out couch to be subpar, others enjoyed the soft and comforting mattresses in certain rooms. Though the general consensus on comfort is mixed, it highlights the variable experience guests may have with the beds at this resort.
Cleanliness
The reviews for the Coconut Malorie Resort Ocean City, an Ascend Collection Hotel highlight both commendable and concerning aspects regarding the hotel's cleanliness. On a positive note, the cleaning staff have been praised for their excellent service with some guests mentioning rooms and suites being very clean and welcoming. The bathroom in some instances was noted to be clean, offering useful amenities like a kitchenette equipped with dishes and utensils.
However, there are several serious cleanliness issues reported by guests. Multiple reviews indicate that rooms were not as clean as they should have been with specific mentions of stained sheets, dirty floors, unclean bathrooms and dust on furniture. Reports of mold, bugs and even a mouse in the room further paint a troubling picture. Floors often appeared dirty upon arrival with some guests resorting to sweeping them personally. Issues with sticky residues on tables and filth in bathrooms, including black rings in bathtubs and mold, were highlighted.
The overall building appears dated and in need of renovations, adding to the sense of neglect. Despite these issues, the property continues to serve guests, but there's a clear need for thorough deep cleaning and maintenance to meet the expectations of its visitors.
Staff
The Coconut Malorie Resort Ocean City, a Ramada by Wyndham, is frequently praised for its exceptional staff. Reviews highlight the cleaning staff as absolutely awesome and commend the friendly and helpful nature of the entire team. Guests found the reception desk employees particularly fantastic and polite, creating a warm and welcoming atmosphere. The front desk staff stood out for their attentiveness and efficiency, promptly addressing any issues and making sure all needs were met. Special mentions were made of Ms. Allison, the manager, who was described as amazing, contributing positively to the overall experience. Despite a few criticisms about the rooms needing updates and some isolated comments about unwelcoming demeanor, the overwhelming sentiment points to a professional and courteous staff that enhances the hospitality at the resort.
Pool
The pool at Coconut Malorie Resort Ocean City, a Ramada by Wyndham, generally receives positive feedback from guests who appreciate its beauty, cleanliness and well-maintained condition. Many guests find the pool to be a nice and great feature of the resort. Additionally, the hot tub is noted for being very large and a positive complement to the pool area.
However, some guests have reported issues such as the pool being closed or unavailable at times without prior disclosure, which led to frustration. There were also mentions of the pool being broken and occasional concerns about the cleanliness of the pool water. Despite these concerns, the outdoor pool area, coupled with the lovely location and views, is regularly enjoyed by visitors.
While some reviews indicate that the pool area could benefit from some tender loving care, many still find value in the amenity, enjoying their time at the pool and jacuzzi area. The lack of an indoor pool was noted by some as a negative point, but overall, the pool and its surroundings have left many guests satisfied.
Parking
Coconut Malorie Resort Ocean City offers a convenient location and accessible parking, enhancing the overall guest experience. However, guests should be aware that parking comes with a fee of $15 per day, which some visitors found surprising and less than ideal. While many found the parking easy to navigate, others encountered difficulties with availability and noted the limitation of only one parking pass per reservation. Despite these concerns, the resort's location remains a favorable aspect for many travelers.
FAQ
Yes, Coconut Malorie Resort Ocean City, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Coconut Malorie Resort Ocean City, an Ascend Collection Hotel.
No, Coconut Malorie Resort Ocean City, an Ascend Collection Hotel doesn't allow dogs.
Yes, parking facilities are available at Coconut Malorie Resort Ocean City, an Ascend Collection Hotel.
Yes, Coconut Malorie Resort Ocean City, an Ascend Collection Hotel has a gym.
