Embassy Suites by Hilton Omaha Downtown Old Market

Omaha , , 555 South 10th Street (Show on Map)


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Summary of reviewsEmbassy Suites by Hilton Omaha Downtown Old Market has mostly positive reviews that commend its location, pleasant service and tasty restaurant. Though some guests found the hotel to be outdated and beds uncomfortable. The hotel's amenities are scarce, but most guests appreciate the complimentary drinks. When considering a booking at Embassy Suites by Hilton Omaha Downtown Old Market, guests should take into account both the positive and negative reviews.
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Hotel with Indoor Pool

Room Types
Two-Room King Suite - Non-Smoking Features cable TV and a work desk.

Premium King Suite - Non-Smoking Offering free Wi-Fi and access to snacks, fresh fruit and refreshments, this suite features tea and coffee-making facilities and a Bluetooth-enabled alarm clock and radio.

King Corner Suite with City View - Non-Smoking The spacious quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Two-Bedroom Queen Suite with Two Queen Beds This family room offers a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.

Premium Queen Suite with Two Queen Beds - Non-Smoking The spacious family room offers air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Two Room Suite with Two Queen Beds - Hearing Access The spacious family room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

King Room - Mobility Access/Non-Smoking The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Corner Suite with Two Queen Beds This family room provides a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.

Queen Room with Two Queen Beds - Mobility Accessible with Roll-in Shower This family room provides a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.

Two-Bedroom King Suite This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

One-Bedroom King Suite - Hearing Access This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Queen Suite with Two Queen Beds - Wellness Allergy Friendly This suite features a sofa, minibar and seating area. It also comes with an air purification system, feather-free bedding and aromatherapy pillow spray. Other features include a Pelican shower filtration system. Extras include coconut water and a healthy snack. No pets allowed.

King Suite - Wellness Allergy Friendly This quadruple room has a minibar, air conditioning and tea/coffee maker. It also comes with an air purification system, feather-free bedding and aromatherapy pillow spray. Other features include a Pelican shower filtration system. Extras include coconut water and a healthy snack. No pets allowed.

About Embassy Suites by Hilton Omaha Downtown Old Market
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Guest Reviews
8.2
Very Good
Location
Embassy Suites by Hilton Omaha Downtown Old Market is the perfect base if you want to explore the Old Market area and downtown Omaha. You'll love the convenience of walking distance to great shopping, attractions and restaurants. The location is central and safe, making it easy to visit places like the zoo, museum and the famous Old Market area. You'll find the hotel across the street from the Old Market and only about two miles from the zoo. Whether you're in town for business or pleasure, this hotel is in a great location with excellent service. You'll also appreciate the complimentary breakfast and friendly staff. With everything you need just steps away, this hotel is a great choice for your stay in Omaha.

Breakfast
Embassy Suites by Hilton Omaha Downtown Old Market is the perfect place to stay during your vacation. The hotel offers a fantastic breakfast every morning that has left many guests impressed. There are several hot choices to choose from, including the made-to-order omelette station where the chef prepares an excellent choice of omelettes. In addition, you can indulge in fruit, yogurt, cereals (hot & cold), juices, milk, coffee and teas that accompany the main course meal. The complimentary breakfast is reinvented and offers exceptional quality and a variety of options. However, some guests have reported long lines and others felt that the breakfast was not as hot as it should be. Regardless, the breakfast is wonderful and will leave you satisfied. Another perk of staying here is the cocktail hour that is loved by many guests. The hotel's location is excellent and the staff is helpful and friendly. Overall, this hotel is a great choice for those who love a full breakfast with several options to choose from.

Rooms
Embassy Suites by Hilton Omaha Downtown Old Market is a newer building in a prime location in Downtown Omaha with large and comfy rooms. Guests noted the well-appointed, spacious and comfortable suites with big TVs. The beds were comfortable with some guests even calling them excellent. While some rooms were outdated and needed updates, most guests found their rooms to be clean and comfortable. The exceptional staff at the hotel made guests feel welcome and the breakfast was a great start to the day. However, some guests did experience issues such as slow tub drainage, thin walls and no shower curtains. Despite these minor setbacks, most guests left positive comments about their stay.

Beds
Embassy Suites by Hilton Omaha Downtown Old Market is a great place to stay if you're looking for a comfortable bed and exceptional staff. Most guests found the beds to be comfortable and the pillows to be soft and cushy, making for a good night's sleep. However, there were some complaints about the firmness of some of the mattresses and those who had to sleep on the pull-out couch said it was not very good. Some guests also experienced inconvenience with the lack of extra bedding for the sofa bed. Apart from this, some guests noticed that the beds and rooms were showing their age. Despite these small drawbacks, the hotel's location is impeccable and the staff are friendly and welcoming.

Cleanliness
Embassy Suites by Hilton Omaha Downtown Old Market is a very nice and clean hotel, according to guests. Many reviewers raved about the cleanliness of the hotel, calling it very clean and nice. The rooms were described as clean and spacious with friendly service from the staff. The hotel itself was deemed very beautiful and it was an excellent place to stay. While there were a few negative comments about the hotel's cleanliness, such as candy wrappers in the hallway and a bathroom floor that needed more attention, the overall impression of the hotel's cleanliness was positive. Guests did mention a few areas that could use some cleaning, like the windows and front entryway, but these were minor issues overall.

Staff
The Embassy Suites by Hilton Omaha Downtown Old Market boasts some of the friendliest, efficient and helpful staff you'll find in a hotel. From the front desk to the bartenders, guests have commended the staff for their hospitality, professionalism and exceptional customer service. The hotel's central location and clean, spacious rooms have also earned high praise from guests. The breakfast buffet had some service hiccups, but the staff members more than made up for it with their wonderful personalities. Even with some faults, the staff are a standout feature that guests keep raving about.

Pool
Travelers looking to make a splash during their stay at the Embassy Suites by Hilton Omaha Downtown Old Market may want to note that the hotel's pool has been closed for maintenance. Despite this temporary inconvenience, guests have still mentioned positive aspects of the pool area such as the bar and good services available. Some guests have also noted that the small pool can feel crowded at times, while others would have appreciated a slightly larger pool or the addition of a hot tub. Families traveling with kids, however, have mentioned that their little ones had a great time splashing around in the pool. Overall, despite the current closure, the Embassy Suites by Hilton Omaha Downtown Old Market's pool area still offers guests the opportunity to cool off and unwind during their stay.

3 Star
Embassy Suites by Hilton Omaha Downtown Old Market has received mixed reviews about its facilities and services. While some guests found the hotel to be just okay or disappointing due to the price, others described it as pleasant or very good. The hotel's location was praised by many guests, but some found the rooms to be outdated and the beds uncomfortable. Additionally, guests were disappointed with the lack of complimentary amenities, such as internet and parking. However, most guests enjoyed the complimentary drinks and noted that the restaurant, while limited in options, had tasty food. Overall, Embassy Suites by Hilton Omaha Downtown Old Market has both positive and negative reviews and guests are encouraged to weigh the pros and cons before booking.


Yes, Embassy Suites by Hilton Omaha Downtown Old Market has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Omaha Downtown Old Market.

Yes, Embassy Suites by Hilton Omaha Downtown Old Market welcomes dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Omaha Downtown Old Market.

Yes, Embassy Suites by Hilton Omaha Downtown Old Market has a gym.
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