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Hampton Inn & Suites Omaha-Downtown

Omaha , 1212 Cuming Street (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn & Suites Omaha-Downtown has received some negative reviews, but positive ones outweigh the negative. Some guests found the facilities and services to be satisfactory, such as the convenient location, comfortable rooms and friendly staff. However, some guests expressed that the hotel needs improvements and prices were not reflective of the provided services. Despite mixed reviews, the hotel may still be worth considering for a stay in Omaha.
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Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room - Non-Smoking Cable TV is included int his room, along with a hairdryer and ironing facilities.

Queen Room with Two Queen Beds - Non-Smoking Cable TV is included int his room, along with a hairdryer and ironing facilities.

Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking This studio offers a sofa bed.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking The spacious air-conditioned double room features a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking The studio's kitchenette is available for cooking and storing food. The spacious air-conditioned studio provides a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.

King Room - Hearing Access/Non-Smoking The spacious air-conditioned double room provides a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking The spacious air-conditioned quadruple room provides a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Queen Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking The spacious air-conditioned double room offers a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

About Hampton Inn & Suites Omaha-Downtown

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Guest Reviews

7.4

Good

Location

If you're looking for a hotel in Omaha with a great location, look no further than the Hampton Inn & Suites Omaha-Downtown! Guests rave about the convenience of the location, noting that it's close to the airport and easy to find. Plus, there is lots to do in the area with restaurants, shops, the zoo and the baseball stadium all nearby. The hotel is right downtown and just a few blocks from the center of the city, making it easy to walk to all the fun. And if you're catching an early flight, guests say the location is perfect for getting to the airport. Overall, guests love the convenience and accessibility of the hotel's location in the heart of Omaha.

Breakfast

Guests rave about the breakfast at Hampton Inn & Suites Omaha-Downtown with adjectives such as "incredible," "hot and amazing," and "great" being used to describe the food. There is a lot of variety and selection, both hot and cold and the breakfast is well maintained. Some guests mention that there were no non-dairy options available. Overall, the breakfast received high praise with one guest stating that it was the "absolute best" they had ever had in a hotel.

Rooms

If you're looking for a comfortable and clean stay in Omaha, the Hampton Inn & Suites Downtown is a great option. Guests regularly rave about the comfortable beds and pillows, as well as the quietness of their rooms. Some reviewers noted cool accent lighting and spaciousness in their rooms as well. While some rooms lacked microwaves, others were nicely appointed with no complaints about cleanliness. Families found the larger rooms to be a great value and able to fit their needs. However, a few reviews noted issues with dirt and mold in their rooms, as well as broken or saggy amenities. Overall though, most guests were highly satisfied with their rooms and the amenities provided.

Beds

The Hampton Inn & Suites Omaha-Downtown is a hotel that understands the importance of a comfortable bed. Numerous guests have complimented the hotel's bedding with reviews describing their stays as 'comfy', 'soft' and 'still comfortable' despite some beds being 'a little worn and noisy'. Even the sofa bed was noted for its comfort, a rarity in many hotels. The hotel's focus on comfort extends beyond just the beds with guests also noting the cleanliness of the rooms. However, there were a few negative reviews that mention uncomfortable beds or pillows that provided no support for the neck or legs. Despite these complaints, the hotel generally receives praise for its comfortable accommodations, providing a great night's sleep for those who stay there.

Cleanliness

The cleanliness of the Hampton Inn & Suites Omaha-Downtown has received mixed reviews, but the majority of guests have described the hotel as very clean, neat and tidy. Some guests reported instances where the room or bathroom was not cleaned properly or needed maintenance. However, the pool and beds were clean and the hotel lived up to the Hampton standards of cleanliness. Some guests did complain about dirty hallways or a moldy smell, but overall the hotel's cleanliness was positively reviewed.

Staff

The staff at Hampton Inn & Suites Omaha-Downtown have received incredible praise from guests. Many reviewers complimented the staff for being amazing, top-notch and always ready to help - quick to resolve issues with a smile. The friendliness of the staff was also highlighted by many guests who described them as very welcoming, nice and helpful. The staff received high marks for their exceptional customer service with many guests mentioning how accommodating they were. Even employees like Anthony, head of housekeeping, received shout-outs for going above and beyond. Although there were a few negative comments about certain individuals at the front desk, the majority of guests found the staff to be friendly and courteous. Overall, the friendly and helpful staff made guests feel at home and the cleanliness of the rooms did not disappoint.

Pool

Guests enjoyed the pool and hot tub at the Hampton Inn & Suites Omaha-Downtown with many noting that they were clean and not overcrowded. Kids especially loved the pool, which is open late and it was a good size for swimming. However, some guests mentioned issues such as too much chlorine, cold water and the hot tub not working or being out of order. Others reported cleanliness problems like hairballs on the floor and in the pool. Additionally, some guests avoided the pool altogether due to overcrowding or cleanliness concerns. Despite these issues, the pool was generally appreciated by guests who were able to swim in it.

Parking

Guests of the Hampton Inn & Suites Omaha-Downtown have mixed reviews regarding the hotel's parking situation. Some were happy with the convenient and easy-to-find parking spots, while others complained about the lack of available parking spaces and the extra fee. Although the small parking lot is limited, some guests were able to find a spot with ease. However, others had to park farther away from the building and unfortunately, some reported incidents of vandalism in the parking lot. Some upset guests also mentioned the high price of parking and the lack of communication about the fee beforehand. Despite mixed reviews about the parking, many guests enjoyed the hotel's overall location and amenities.

Family

Looking for a family-friendly hotel in Omaha? Look no further than Hampton Inn & Suites Omaha-Downtown! With spacious rooms that can fit up to 6 people, this hotel is perfect for families with kids. And don't worry about supplies - guests say the rooms are clean and well-supplied.

One family with small children enjoyed a Family Zoo Trip and another praised the hotel for being very kind to their 2 year old son. The hotel is even pet-friendly, so the whole family can come along on your trip.

Guests appreciated the helpful staff, who "helped our family so much more to have more fun on our trip." And when the kids need to burn off some energy, they can enjoy the pool.

While some guests noted a shortage of towels for larger families, overall this hotel was "exactly what we needed for our stay!" Plus, it's in a quiet part of Omaha that's great for families. Book your stay at Hampton Inn & Suites Omaha-Downtown for a great stay while traveling with kids.

3 Star

The Hampton Inn & Suites Omaha-Downtown has received mixed reviews from guests with some rating their stay as 'passable' while others had a 'horrible, uncomfortable' experience. Some guests felt that the hotel needs improvements and expressed disappointment with the quality of stay, stating that the prices were overpriced for the provided services. However, despite these negative reviews, some guests appreciated the hotel's facilities and services, such as its convenient location, comfortable rooms and friendly staff. While the hotel has room for improvement, it may still be worth considering as an option for your stay in Omaha.

Yes, Hampton Inn & Suites Omaha-Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Omaha-Downtown.

Yes, Hampton Inn & Suites Omaha-Downtown welcomes dogs.

Yes, parking facilities are available at Hampton Inn & Suites Omaha-Downtown.

Yes, Hampton Inn & Suites Omaha-Downtown has a gym.

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