The Clarion Inn International Drive is highly praised for its fantastic location in the heart of International Drive, providing easy access to popular attractions such as Icon Park, Universal Studios and Disney parks. The proximity to numerous restaurants, bars, shops and the Orlando Eye makes it a central hub for tourists keen on exploring Orlando. This strategic positioning, combined with reasonable pricing, makes the hotel a favored choice for many visitors.
While the location is lauded, other aspects of the hotel garner mixed feedback. Guests appreciate the spacious rooms, clean beds and bathrooms and quiet environment. The helpful and friendly attitude of certain staff members also adds to the positive aspects with mentions of good customer service from the maintenance staff and housekeepers.
However, significant issues overshadow these positives. The absence of breakfast, despite being mentioned as an inclusion on the hotel’s website, is a notable frustration among guests. Cleanliness is a recurrent problem with reports of dirty rooms, cockroaches, mold and unpleasant odors compromising the overall experience. The rooms are often described as outdated with broken furniture, stained linens and malfunctioning appliances. Additionally, poor maintenance, noise from the tiki bar and recurring cleanliness issues in common areas contribute to an overall negative impression.
The pool area also receives mixed reviews; while some appreciate its size and potential for relaxation, others note its frequent closures and cleanliness issues such as mold and broken spots around the ledge. Similarly, while the hotel’s central location offers plenty of dining and bar options, the local nightlife scene is marred by safety concerns, including police activity and reports of drug use and prostitution.
For families, the hotel’s location offers convenience for outings, but the inconsistent environment and amenities, such as dirty rooms and noise, present significant drawbacks. Golf enthusiasts will find nearby courses and mini-golf, though organizational issues with reservations and a lack of golf clubs can be inconvenient.
While the business center provides adequate support for business travelers, criticism over unprofessional staff and outdated facilities suggests room for improvement. Accessibility features are available, but the lack of elevators and proper facilities for disabled guests pose challenges.
In summary, Clarion Inn International Drive offers a prime location and reasonable pricing, but faces considerable issues regarding cleanliness, maintenance and inconsistent service quality, which potential guests should consider.
Categories
Nightlife
Situated on International Drive, this hotel is close to ICON Park, which offers various bars, restaurants, and live music. The location provides easy access to ICON Park's entertainment.
Golf
Family
Pool
Outdoor Pool
Free Wi-Fi
Business
Accessible
Outdoor Pool
Sustainability Journey
Gym
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis family room offers air conditioning and a TV. The unit has 2 beds.
King Room - Non-SmokingThis double room features air conditioning and a TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility Accessible/Non-SmokingThe unit offers 2 beds.
Queen Room with Two Queen Beds - Non-Smoking/Ground FloorThe family room offers a tea and coffee maker. The unit offers 2 beds.
King Room Accessible with Roll in ShowerThis double room provides air conditioning and a TV. The unit offers 1 bed.
Superior King Room - Non SmokingThe double room offers air conditioning. The unit offers 1 bed.
Superior Queen Room with Two Queen Beds - Non SmokingThe family room offers air conditioning. The unit offers 2 beds.
Guest Reviews
5.4
Rated
Review Summaries
Location
Clarion Inn International Drive boasts an unparalleled location, nestled in the heart of the bustling International Drive, making it a perfect hub for tourists. Guests consistently highlight its ideal proximity to popular attractions like Icon Park, as well as a plethora of restaurants, bars and shops. This convenient central location means that major tourist spots, theme parks and entertainment venues are easily accessible, often within walking distance.
The hotel is strategically positioned, offering easy access to both Universal Studios and Disney parks, which is ideal for family and adventure travelers alike. Additionally, its proximity to the Orlando Eye and the Greyhound bus station adds another layer of convenience for visitors. For those attending events at the convention center, the short commute is a welcome benefit.
With a vibrant surrounding area filled with various activities and eateries, the location of Clarion Inn International Drive is frequently deemed excellent or perfect by guests, making it a top choice for those looking to explore all that Orlando has to offer. The combination of a prime location and reasonable pricing further enhances its appeal, ensuring that guests have a central base for their Orlando adventures.
Breakfast
Clarion Inn International Drive seems to face notable dissatisfaction regarding its breakfast offerings, primarily because no breakfast is provided despite it being mentioned as an inclusion on their website. Guests consistently highlight the absence of breakfast, which may lead to frustration for those expecting this amenity. While the hotel's location is rated as excellent, the lack of breakfast service remains a significant point of concern for many visitors.
Rooms
Nestled near the vibrant Orlando Eye, Clarion Inn International Drive has its strengths but is marred by noticeable shortcomings within its rooms. Guests often find the location convenient for accessing nearby attractions and appreciate the complimentary parking. The rooms are reported to be spacious and, in some cases, comfortable with clean beds and bathrooms. Some guests mentioned the quietness of the hotel and the helpful staff, which added to their experience.
However, the majority of reviews point out significant issues. Many guests have repeatedly highlighted cleanliness problems, including roaches, mold and overall dirtiness. The rooms seem outdated with broken furniture, stained linens and malfunctioning appliances like fridges, sinks and air conditioning. Several reviews note a persistent bad smell in the rooms, coupled with poor maintenance like water leaks and damaged walls.
The hotel appears to be undergoing renovations, but this process has led to scattered furniture in hallways and further detracts from the overall experience. Frequent noise complaints from loud music at the tiki bar and thin walls add to the discomfort. Essential amenities like microwaves, working TV units with streaming services and proper lighting are often missing or non-functional. Guests have also faced issues with the booking process and unresponsive management.
While the spaciousness and potential comfort of the rooms provide some respite, the recurring problems with cleanliness, maintenance and basic amenities overshadow these positives, making stays here less than ideal.
Beds
Guests of the Clarion Inn International Drive have shared mixed reviews about the beds at the hotel. While some praised the beds for being comfy and comfortable, many others had less favorable experiences. Numerous guests reported beds making noise with frames that squeaked and creaked, contributing to an uncomfortable sleep. There were also frequent mentions of the mattresses being hard, lumpy, outdated and generally uncomfortable. In some cases, beds were noted to be stained or accompanied by thin, worn-out blankets and bedding with holes. A disturbing number of reviews pointed to cleanliness issues, such as stained sheets and even the presence of bed bugs. Although some rooms boasted clean beds and comfortable bedding, issues like unmade beds, unchanged bed sheets and wrinkled bedding were common complaints. Additionally, some guests found the pillows lacking in quality and quantity, further impacting their overall experience.
Cleanliness
The overall feedback regarding the cleanliness of Clarion Inn International Drive is overwhelmingly negative. Many guests express dissatisfaction with the general cleanliness, noting issues such as dirty hallways, elevators and rooms filled with trash or having a bad odor. Cockroaches are a recurring problem with several guests mentioning these pests in their rooms, bathrooms and even common areas. Some rooms were also reported to have a strong smell of mold, urine or cigarettes.
Despite a few mentions of clean beds and bathrooms, many reviews highlight superficial or non-existent cleaning services with some rooms only cleaned once during stays. Guests also frequently point out specific areas requiring significant improvement, such as dirty carpets, stained sheets and inadequately maintained stairwells and elevators. There are numerous references to broken amenities, including TVs, hairdryers and non-functional microwaves.
In addition to cleanliness issues, the hotel's general appearance is described as run-down with outdated and poorly maintained facilities. The presence of sketchy individuals and illicit activities adds to the discomfort experienced by the guests. Overall, while there are sporadic mentions of clean rooms and linens, the predominant sentiment underscores a need for substantial improvements in cleanliness and maintenance.
Staff
Reviews about the staff of Clarion Inn International Drive reveal a very mixed reception. On the positive side, many guests appreciated the friendly and accommodating attitude of several staff members, particularly highlighting the helpfulness of the maintenance staff and housekeepers. Descriptions like "friendly staff," "very generous and helpful," and "amazing customer service" suggest that there are individuals who go out of their way to create a positive experience for guests. Receptionists, housekeepers and security guards were noted for their supportive and polite demeanor and some guests specifically mentioned quick attention at the front desk.
However, the negative comments cast a significant shadow over these positives. Numerous reviews recount experiences with rude, unfriendly and unprofessional staff. There were repeated mentions of poor customer service with reception staff often described as unaccommodating, unresponsive and sarcastic. Multiple guests highlighted issues such as not having their requests attended to, poor communication and an overall bad attitude from staff members. There were even comments about some staff members being very unpleasant or grumpy.
In summary, while there are staff members at the Clarion Inn International Drive who provide excellent service, the overall guest experience is hindered by a considerable number of negative interactions that detract from the hotel’s service reputation.
Wi-Fi
The wifi experience at Clarion Inn International Drive appears to be quite mixed according to various guest reviews. While some guests appreciated an adequate and good wifi connection, others noted that the Wi-Fi service was poor, slow or even unavailable in some rooms. Complaints about a weak and unsecured network were also common, leading to frustrations for those needing reliable internet access. However, the presence of free WiFi is a plus for those looking to stay connected without extra costs. Overall, while the wifi service has satisfied some, there are clear areas for improvement to meet the expectations of all guests.
Pool
Clarion Inn International Drive has received mixed reviews regarding its pool facilities. Some guests praised the pool, describing it as large, nice and very big, which could be a great feature for families and those looking to relax. However, a significant number of guests reported issues such as the pool being under repair, out of service or closed, which affected their stay.
Many reviews highlighted cleanliness concerns with repeated mentions of the pool being dirty, filled with mold and having broken spots around the ledge. Unfortunately, these maintenance issues often led to the pool being shut down for inspections, failing to provide the expected amenity as advertised on the hotel's website.
These contrasting experiences suggest that while there is potential for enjoyment when the pool is in good condition, the general state of pool facilities appears to be inconsistent and may impact the overall guest experience.
Family
The Clarion Inn International Drive presents a mixed experience for families with children. While the hotel's location is frequently praised, making it convenient for family outings, the actual environment and amenities appear inconsistent. Some positive feedback includes the hotel’s ability to accommodate family needs and the swimming pool, which provides recreational options when open.
However, numerous reviews highlight concerns about cleanliness, safety and overall suitability for children. Instances of mold, old towels and dirty rooms were mentioned, as well as frequent noise and smoking outside rooms, which many found unsettling for kids. Additionally, the presence of police and a generally inhospitable environment were noted as significant drawbacks.
Despite a few guests recommending the hotel for a family trip, the prevailing sentiment leans towards caution, indicating that this may not be the best choice for a family-oriented stay. Families are advised to watch their kids closely and consider alternatives for a more child-friendly and secure environment.
Golf
Visitors to the Clarion Inn International Drive will find a variety of golfing options in close proximity. Guests have noted useful golf services and reasonable nearby golf courses with facilities that are adequate for casual play. There is also mention of a local mini golf course which is a convenient and fun alternative. Some reviews pointed out organizational issues with golf reservations and the absence of golf clubs, suggesting potential areas for improvement in the hotel's service offerings. However, the overall experience appears favorable for those looking to include a round of golf during their stay.
Nightlife
The Clarion Inn International Drive holds a strategic location for those keen on dining and bar experiences, given its close proximity to a variety of restaurants and bars. This convenience makes it perfect for guests aiming to explore local nightlife. However, the area does have a negative nightlife reputation due to limited and often unorganized entertainment options. Concerns have been raised about safety with reports of police activity and loitering and some guests have observed drug use and prostitution. These factors contribute to an overall sense of a poor and unsafe nightlife environment. Despite these issues, the hotel's location facilitates easy access to dining and bar options within a short drive, enhancing the convenience for visitors.
Business
Clarion Inn International Drive offers several features that can cater well to business travelers. It stands out for its convenience, especially for those attending conferences or healthcare events nearby. The business center, described as decent and useful, provides adequate support and services, even though it may seem a bit outdated and at times unorganized.
Despite these positives, there are areas that require attention. The hotel has faced criticism for unprofessional staff and managerial issues, which can impact the business experience. Additionally, some guests felt that the business resources were poor and noted that the business support needed improvement.
However, the hotel does make an effort to address guest concerns promptly and it offers helpful features that can be useful for business purposes. Overall, while it may not be the top choice for business travelers looking for top-notch facilities, it remains a reasonable and convenient option.
Accessible
Clarion Inn International Drive boasts a super central location, making it very accessible to everything. Rooms were noted to be accessible with features like a big bathroom and one bed that was easily accessible. An accessible pool is also a plus for guests with disabilities. However, while there are accessible rooms available, the lack of elevators and limited overall accessibility features pose challenges. Handicapped parking spaces were sometimes used by non-disabled individuals and the ramp was often occupied. Although there are helpful accessibility services, the unorganized and restricted nature of these services led to difficulties, including issues like poor accessibility, difficulty accessing rooms and insufficient facilities for individuals needing specific accommodations like roll-in showers.
Outdoor Pool
The outdoor pool at Clarion Inn International Drive has received mixed reviews from guests. Positively, it has been described as good, nice, adequate and reasonable with some guests appreciating its cleanliness and its size, noting it as a big and peaceful place to relax. However, there were also several negative comments, including instances where the pool was not open, complaints about dirt and cleanliness and cloudy water. Some guests also noted broken deck chairs, which impacted their overall experience. Despite these issues, the pool seems to offer a pleasant escape for many, provided it is maintained well.
FAQ
Yes, Clarion Inn Orlando International Drive - ICON Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Inn Orlando International Drive - ICON Park.
No, Clarion Inn Orlando International Drive - ICON Park doesn't allow dogs.
No, parking facilities aren't available at Clarion Inn Orlando International Drive - ICON Park.
Yes, Clarion Inn Orlando International Drive - ICON Park has a gym.
