Hotel Cocoon

Ostend , , Van Iseghemlaan 21-25 (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Cocoon in Ostend garners significant praise for various aspects, making it a preferred choice for many travelers.

The hotel's location is highly acclaimed for its perfect blend of city and sea proximity, offering guests the convenience of being steps away from the beach while also being close to restaurants, shopping streets and vibrant nightlife. This central yet tranquil positioning allows easy access to the best of Ostend's offerings, making it an excellent base for both beachgoers and city explorers.

Breakfast at Hotel Cocoon receives overwhelmingly positive feedback for its extensive, high-quality buffet. Guests appreciate the variety, freshness and unique touches like sparkling wine and a range of pastries. Despite some remarks on the expense, many feel it is worth the price due to the generous portions and diverse dietary options. The breakfast is often described as amazing and an excellent start to the day.

Dinner, though limited in availability, is noted for its high quality and delicious options. Guests enjoy the food provided during the evenings, although there's a suggestion for more consistent dinner offerings. The dining ambiance is enhanced by pleasant spaces near the bar, further adding to the experience.

The rooms at Hotel Cocoon are praised for their cleanliness, spaciousness and stylish decor. Guests find the rooms comfortable, well-furnished and equipped with modern amenities such as Italian showers, coffee machines and USB chargers. Minor issues like occasional noise or lapses in housekeeping are noted but do not significantly detract from the overall positive sentiment.

Cleanliness throughout the hotel is consistently highlighted with guests commending the immaculate rooms and common areas. Although there are occasional minor issues, the hotel's high standards of cleanliness and daily housekeeping services contribute to a welcoming and comfortable stay.

The staff at Hotel Cocoon receives widespread acclaim for their friendliness, professionalism and attentiveness. Guests appreciate the warm, responsive service and the staff's ability to communicate in multiple languages, enhancing the overall hospitable atmosphere.

Free WiFi is another appreciated amenity with guests noting its reliable and efficient performance throughout the property. Minor connectivity issues in some rooms are mentioned but do not overshadow the generally positive feedback.

Hotel Cocoon is also praised for its family-friendly atmosphere, making it an excellent choice for those traveling with children. The accommodations, suitable for families, combined with the warm, welcoming staff and convenient location contribute to an inviting environment for family holidays.

The beds at Hotel Cocoon receive high praise for their comfort with many guests describing them as blissful and superb. The overall consensus is that the hotel offers an exceptionally comfortable sleeping experience.

While the hotel receives mixed responses regarding its four-star rating with some guests noting areas for improvement such as room furnishings and specific services, it is generally seen as offering very good value for money. The exceptional staff, elegantly designed interiors and favorable pricing compared to similar establishments contribute to the hotel's positive reputation.

In summary, Hotel Cocoon in Ostend impresses with its prime location, excellent breakfast, comfortable rooms, exceptional cleanliness and friendly staff. The positive aspects significantly outweigh the minor drawbacks, making it a highly recommended choice for travelers seeking a delightful stay in Ostend.
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Categories
Family Friendly Hotel

Hotel with Free Wi-Fi

4-Star Hotel

Room Types
Hamptons double room streetview This double room provides a private bathroom, and air conditioning. This double room offers a flat-screen TV. The unit offers 1 bed.

Hamptons twin room streetview This twin room has a private bathroom and air conditioning. This twin room offers a flat-screen TV. The unit has 2 beds.

Hamptons double room courtyard This double room features a private bathroom and air conditioning. This double room offers a flat-screen TV. The unit offers 1 bed.

Hamptons twin room courtyard This twin room features a private bathroom, and air conditioning. This twin room provides a flat-screen TV. The unit has 2 beds.

Hamptons terrace room streetview Boasting a terrace, this double room also offers air conditioning and a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Hotel Cocoon boasts a prime location that guests frequently praise for its ideal mix of city and sea proximity. Perfectly situated in the center of Ostend, it offers an unbeatable convenience for both beachgoers and city explorers. The hotel is just steps away from the beach, making it an excellent spot for those who want quick access to the sands and sea promenade.

Guests appreciate the close proximity to a variety of restaurants, shopping streets and vibrant nightlife, alongside essential amenities like public parking and the central train station. The hotel's central positioning allows visitors to enjoy both tranquil surroundings and bustling city vibes, making it an excellent base for exploring all that the area has to offer.

The combination of its conveniently central location and the peaceful environment ensures that everything is within walking distance, from the beach and shops to the cultural and entertainment hubs. With its perfect placement between the city center and the coastline, Hotel Cocoon truly provides guests with the best of both worlds.

Breakfast
Hotel Cocoon's breakfast offerings have garnered overwhelmingly positive feedback from guests. The breakfast buffet is described as extensive, offering a wide variety of high-quality, fresh and well-prepared options. Guests often highlight the exceptional cleanliness and the use of excellent products. Many appreciate the inclusion of unique touches such as sparkling wine, fresh fruit and a variety of pastries. The ambiance of the breakfast area is also praised for being pleasant and cozy.

Although some guests mention that they found the breakfast somewhat expensive, many feel that it is worth the price given the abundance of choices available. The buffet is noted for catering to diverse dietary preferences with options that include plant-based and gluten-free selections. Consistently well-stocked and varied, the breakfast is seen as a perfect start to the day.

Guests cite the breakfast as one of the standout features of their stay, often describing it as amazing, fantastic, delicious and exceptional. With generous portions and numerous choices, the breakfast at Hotel Cocoon is highly recommended by those who have enjoyed their stay.

Dinner
Hotel Cocoon offers a culinary experience that is noted for its excellent kitchen and delicious dinner options. Guests have praised the high quality and taste of the food provided upon request in the evenings, making it a memorable part of their stay. However, it is important to note that dinner availability can be limited, as the hotel does not have a regular restaurant service. Some guests suggest that it would be beneficial to offer more consistent dinner options. There are pleasant spaces near the bar for relaxation, adding to the dining ambiance when dinner is available. Although a few guests have found the dinner to be on the expensive side, the overall feedback highlights the deliciousness and excellence of the food served at Hotel Cocoon.

Rooms
Hotel Cocoon in Oostende is praised for its commendable room features, highlighted by their cleanliness, spaciousness and tasteful decor. Guests appreciate the stylish and cozy interiors, often describing the spaces as beautifully furnished and modern. Many reviews emphasize the rooms' comfort with soft bedding, modern amenities and well-maintained facilities being frequently noted. The large and clean bathrooms, equipped with contemporary fixtures like Italian showers, contribute to a comfortable and luxurious stay.

Despite some isolated issues, such as occasional noise from adjacent properties and minor lapses in housekeeping, the overall sentiment remains positive. Guests find the rooms to be generously sized and practical, often enjoying additional amenities like coffee machines, USB chargers and air conditioning.

The hotel's location is an added advantage, offering quick access to the beach and city center. Additionally, the extensive and varied breakfast selections enhance the experience, ensuring a satisfying start to the day. Visitors also note the pleasant and helpful staff, further improving their stay. Overall, Hotel Cocoon is highly regarded for its well-appointed rooms, comfort and excellent facilities, making it a favored choice for travelers.

Beds
Hotel Cocoon is receiving high praise for its beds according to guest reviews. The comfort level of the beds stands out prominently with many guests describing them as blissful, superb and very comfortable. The bedding also garners positive feedback, often referred to as perfect, top-notch and very comfortable. Extra features like spacious rooms, ample pillows and high-quality mattresses are frequently highlighted, adding to the overall comfort. Some reviews mention minor issues concerning bed firmness and pillow comfort, but the consensus is clear: Hotel Cocoon offers an exceptionally comfortable sleeping experience, ideal for a restful stay.

Cleanliness
Hotel Cocoon has consistently impressed its guests with an exceptional level of cleanliness. Reviews highlight that rooms and common areas are immaculate with many guests commending the spotless, well-maintained rooms upon arrival. The hotel's modern, beautifully designed interiors and fresh ambiance create a welcoming atmosphere that adds to its charm. Daily cleaning services ensure rooms remain tidy and hygienic, while the spacious bathrooms, often cited as very clean and modern, enhance the overall comfort of the stay.

However, some minor issues have been noted, such as occasional lapses in cleaning detail, including dust and hair behind lamps, unemptied trash cans and areas that could benefit from more thorough cleaning. Despite these isolated incidents, the general consensus reveals that Hotel Cocoon maintains high cleanliness standards, making it a top choice for travelers seeking comfort and hygiene. The combination of friendly staff, excellent housekeeping and a beautifully decorated facility ensures a pleasant and delightful experience for all guests.

Staff
Hotel Cocoon has garnered widespread praise for its exceptional staff, frequently described as extremely friendly, welcoming and attentive. Guests consistently highlight the staff's kindness, professionalism and readiness to assist with any needs, ensuring a pleasant stay. The reception team, in particular, has been commended for their warm and responsive service, creating a positive first impression upon arrival.

Many reviews emphasize the staff’s ability to communicate in multiple languages, adding to the guests' ease and comfort. Whether it's the reception, breakfast service or general hotel interactions, the staff at Hotel Cocoon appears to go above and beyond to make guests feel welcomed and well-cared for. The approachable and helpful nature of the staff contributes significantly to the overall charming and hospitable atmosphere of the hotel.

Wi-Fi
Hotel Cocoon offers a range of amenities and among them, WiFi consistently receives commendation from its guests. Many have highlighted the good, very good and even excellent WiFi reception throughout the property. The availability of free WiFi is noted as a strong advantage with several guests appreciating its reliability and efficient performance.

It's worth mentioning that while most experiences are positive, there have been occasional remarks about slow or spotty connectivity, particularly in some rooms. This indicates that while the overall WiFi service is strong, there are isolated instances where improvement could be beneficial.

Overall, the WiFi at Hotel Cocoon comes highly recommended by many of its guests, especially for those who prioritize staying connected during their travels. The addition of strong WiFi along with a good breakfast makes it an appealing option for visitors looking for convenience and modern amenities.

Family
Hotel Cocoon is highly regarded for its family-friendly atmosphere and services, creating an inviting environment that feels like home. Many guests highlighted the warmth of the hotel staff and the cozy, family-oriented vibe that permeates the property. It's clear that the hotel management prioritizes a family-style approach, making it an excellent choice for those traveling with children.

The accommodations received praise for being suitable for families with options like family rooms and amenities such as a cot for younger children. While some guests mentioned that space could be tight with added cribs, this did not significantly detract from their overall positive experience. The hotel is described as being in an ideal location for families, contributing to its attractiveness for family holidays and trips.

Guests appreciated the extensive and varied breakfast offerings, even though there was a charge for children. Despite a minor inconvenience regarding the lack of hot chocolate from vending machines at lunch and occasional morning noise from children, the overall feedback was overwhelmingly positive. The staff’s bilingual abilities further enriched the family-friendly experience.

In conclusion, Hotel Cocoon is well-suited for families, providing a warm, inviting and accommodating environment. Its convenient location, combined with a welcoming staff and family-oriented services, makes it a top recommendation for anyone planning a family holiday.

4 Star
Hotel Cocoon receives a mixed response from guests when it comes to its four-star rating, facilities and services. On the positive side, the hotel offers very good value for money and maintains a high quality that many four-star hotels promise. Guests have highlighted the exceptional and super friendly staff, elegantly designed interiors and top-notch atmosphere. The services provided meet the expectations of a four-star hotel with the price and location being very favorable compared to other establishments in the same category.

However, there are several areas where the hotel falls short of the four-star standard. Guests have noted simplicity in the room furnishings and common issues such as uncleaned rooms, malfunctioning key cards and broken shower knobs. While some of the facilities align with a four-star rating, others such as the absence of room balconies and inadequate lighting are seen as lacking. Additionally, the breakfast, though available, has been criticized for being too expensive and not up to the standard expected - with guests having to cook their own boiled eggs and ordering fried eggs separately.

The hotel seems perfect for short stays given its good price-quality ratio, but guests had higher expectations for longer stays and felt that some services and facilities were not on par with its four-star rating. Despite these drawbacks, many still recommend the hotel and deem it worthy of its four stars due to its overall good service, positive reviews and quality offerings.


No, Hotel Cocoon doesn't have any pool.

No, a spa isn't available at Hotel Cocoon.

No, Hotel Cocoon doesn't allow dogs.

No, parking facilities aren't available at Hotel Cocoon.

No, Hotel Cocoon doesn't have a gym.

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